Cash Plus Prepaid MasterCard Reviews

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★★☆☆☆
2.2 / 5
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Cash Plus Prepaid MasterCard

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Latest Reviews

★☆☆☆☆

“put wrong information on website. totally dozy”

Written on: 09/09/2014 by Carmen267 (1 review written)

Totally dozey. They put wrong information on the webpage. Why people looking prepaid card? People dont want to share parsonal information. After you buy a card, they want proof of id for use that card. Im just new. Want to use my card on paypal. Then paypal send me code on this card staetment. But they didnt add that payment on my statment . Paypal didnt send much money. Paypal send up to £0.09. After 3 day i was contact customer services for why they didnt show this transection. They say… Read Full Review

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★★★★★

“superb account”

Written on: 06/09/2014

i have this account for a few months and its great as someone with bad credit this account helps you so much a contactless card an overdraft and help with your credit score would highly recommend… Read Full Review

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★☆☆☆☆

“rip off banking”

Written on: 13/08/2014 by maurice_69 (1 review written)

This group are a complete and utter joke!! I purchased something via paypal yesterday only to be informed by the outlet that the item was out off stock so they gave me a full refund! Meantime i used what cash i had left in my account to purchase the item elsewhere on the strength that i had the refund coming i made the purchase at about 2pm by 4:30 the same day the outlet had refunded the money to paypal and paypal had refunded it to my cashplus account by four thirty ie two and a half hours… Read Full Review

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Pudpuller's Response to maurice_69's Review

Written on: 15/09/2014

ALL CREDIT CARD transactions work like this when you make a purchase paypal ask if they are going to receive the money without actually taking it.. then after around 3 days later they actually take it. if you requested a refund they would either not bother taking the money or they would take it wait till they actually got the money then request a refund that takes another 3 days.

its the way card transactions work for any bank.

and you cant blame aps for you spending your electric bill money in a paypal store if you didnt have the money to pay your bill before the refund then its not there fault

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★☆☆☆☆

“refunds”

Written on: 07/08/2014 by gigaset56 (1 review written)

i have a cash plus card been ok untill my wife sent a fast payment to my account now they say can not process a payment untill you up grade,so i do not want to upgrade at this time how ever i have ask them to send the payment back to my wifes account they say it will take 7 days to transfer the funds back what sort of system are they operate even banks do not take that amount of time so now they have had our money for 6 days with no sign of a refund yet be aware you can not transfer moneys from… Read Full Review

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★☆☆☆☆

“BUYERS BEWARE”

Written on: 29/07/2014 by KassidyMcCoy130 (1 review written)

Forgot to take card on holiday last year, just rang for balance and guess what it was reduced to zero because the card had not been used they have taken off a monthly maintenance fee.No notification to us from Cash Plus that this was going to happen, their excuse that they did not have our email address. Will certainly not use this service again … Read Full Review

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★☆☆☆☆

“cashplus business account ”

Written on: 24/07/2014 by 383Vargas (1 review written)

I never heard before about a bank denying his client from receiving his revenue in a business account ! one of the worst service ever ! I'm mobile apps developer , I sell apps through iTunes , Apple pays me every month my revenue in their market , when I opened this business account , I was in need for the IBAN number for my account so Apple can pays me from the US however, it was not an usual thing as I though at the first place. I called them and asked for the number, they said you have to… Read Full Review

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★☆☆☆☆

“Cashplus business account”

Written on: 23/07/2014 by BrianDiane (2 reviews written)

Worked OK at first, then they suddenly blocked my account, it transpired that I had exceeded the maximum balance! Later, when I tried to make an on-line purchase, after 3 attempts to complete purchase failed, they blocked my card, and the account. It has been a nightmare trying to get it re-opened, and you have to pay to phone them. Avoid… Read Full Review

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★★★★★

“Simple.easy. Great”

Written on: 18/07/2014 by HaidenEaton173 (1 review written)

This card is great for me. After 2 months I was offered 'Debit Protect'. An overdraft facility and an Advance cash facility. The staff is helpful and understanding. I couldn't ask for better. My direct debits are protected and if I run out of cash I can get an advance in less than an hour! There in nothing I don't like about this card. It is the perfect credit builder and protects me from incurring fees for failed direct debits. In addition to these marvellous bonuses I am alerted by text and… Read Full Review

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Snitchtongue's Comment

Written on: 20/07/2014

DO you get you wages paid into this account? How long do they take to clear?

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★☆☆☆☆

“Totaly missleading,”

Written on: 13/07/2014 by AbdielRose (1 review written)

HERE WE HAVE , as master card that does not accept money, yes thats right they say ,just get our card easy ,not so ,not only can you not put money on it ,they charge you for it ,and phone them ,more money gone .TOTAL WASTE OF TIME AND MONEY… Read Full Review

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Carduser's Comment

Written on: 15/07/2014

I cant understand how people are struggling to put money on?! I put money on mine easily. From what I read, it shouldnt charge for adding cash to the card, the only time they can charge is the actual USE of the card at cash point machines and shops etc. Taking the card to a post office or if you have a card account with another bank (eg, I have cashcard with Halifax) you can add money for free.

Are you trying to add money with post office or some other method?

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★★★★★

“Great Card”

Written on: 13/07/2014 by KaleyFitzsimmons (1 review written)

I've been using this card for 3 years now with no problems. I had a CCJ and the credit builder, I'm sure, helped me acquire a Natwest Platinum credit card. You're entering into contract with credit builder and actually getting a loan so do not default on the £ 4.99 a month or it will affect your credit rating. Never had a problem with deposits, you get a sort code and account number so people can pay you via bank transfer. You can even do direct debits and standing orders. I've used this… Read Full Review

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★☆☆☆☆

“Worst Bank Ever!”

Written on: 09/07/2014 by sansin (4 reviews written)

Avoid this bank at any cost. My accountant asked me to open business account in this bank for monthly invoice payment and I am regretting since then. Pros - Even if you have bad credit you can have business account with them. Cons - - BEAR IN MIND this is not a full fledged bank, its a DAMN pre-paid card. - Looks like they have only few custom service people, I tried 4 times in a day and kept holding for 10 minutes everytime and no answer. - Guys on the customer service side are very rude… Read Full Review

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Denis60's Response to sansin's Review

Written on: 11/07/2014

very correct complete waste of time and money

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★☆☆☆☆

“Was made bankrupt 7 years ago after 4 years I decided...”

Written on: 03/07/2014

Was made bankrupt 7 years ago after 4 years I decided to build my credit rating with a gold aps cash plus card...opened the account and didn't put any money in or out....moved house 2 weeks later and forgot all about the account as I never used it....today checked my credit file as I'm having problems getting a mortgage ...the ONLY thing stopping me is this bloody card....it says I defaulted £119 and has ruined my perfect credit score to a poor score...they want £119 and won't remove this off… Read Full Review

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★☆☆☆☆

“Cash plus Creditbuilder”

Written on: 02/07/2014 by Camdenf21 (1 review written)

I have had an specific Creditbuilder Cashplus account for more then 1 year, paying in time,correctly the monthly fee.Closed the account in legal terms and conditions,despite that fact after so long of awaiting hoping an positive report from Cashplus... NO even one single positive report sent to the credit ratings agency's .. Recently called the Customer Services of Cashplus waiting on the line for more then 20 min on 0871.. cost per min..to enquire some informations ,no happy at all with the… Read Full Review

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★☆☆☆☆

“Beware”

Written on: 25/06/2014 by mmO'Donnell100 (1 review written)

I have had my account frozen with £10k sat in it. Cashplus operate some kind of scam in so much as they ask for certain proof of registered address documents for your business 3 months after opening it. I have payed in £1500 per week for 10 weeks, with hardly any withdrawals. Staffed by 16 year old call centre idiots. AVOID...AVOID… Read Full Review

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★★☆☆☆

“Barely had 3 days already not what it seemed to be....”

Written on: 23/06/2014 by Sorenl256 (1 review written)

Just gotten my cards through. Paid £4.95 per card (got my partner one also) and originally got it to build my very low credit score. Sounded simple enough, sign up to member area, add credit builder. After about 1yr of repaying on time etc you can get a good report sent to Credit people. Wrong. So far ive rang to get my pin and query the different methods. On the members I checked "montly fee $4.95" rather then the "pay as you go 99p" fee as I plan on using the card regularly.... It also… Read Full Review

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Denis60's Comment

Written on: 11/07/2014

very correct had same experience,seems up front ,easy get gold card put money on ,NOT so ,you can not put money on the card ,,YES crazy a bank that will not accept money

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Carduser's Comment

Written on: 15/07/2014

ive put money on easily, havnt tried to actually use the card at shops yet though... My concern was the credit building feature, but a few days after this review, I got a message on the account with the feature. Signed up, was given approx £64 as a "loan" to pay back...Just have to wait and see what happens after a year

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★☆☆☆☆

“cash taken for no reason”

Written on: 10/06/2014 by grahamxxx (1 review written)

I opened an account last year with the 99p per item withdrawal, I have not used it yet, all my cash has been taken because seemingly I haven't used my account, they did not give me this information when I joined. Once bitten..........not again… Read Full Review

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★☆☆☆☆

“NO Customer Care and Hard to Close this account”

Written on: 07/06/2014 by pfNapier1948 (1 review written)

I have written three letters to this Company to state I wish to close my account, Returned the Card to them and Blocked the Card. I have also left the Close Account fee of £10.00 in Balance, as per their conditions. However NO replies to my letters, but monthly fee of £9.95 is still being Charged and no doubt if I left a Nil Balance, I would get a Bad Debt mark on my Credit Ratings. I will now take my case to the Banking Ombudsman. … Read Full Review

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★☆☆☆☆

“Card is useless cat activate ”

Written on: 05/06/2014 by Dessed (1 review written)

This card is useless There is no customer support I waited on the phone for15 minutes to speak to someone to activate the card and give me a pin no Put the pone down after 15 minutes and £1.50 later after getting fed up with holding So I am now £6 lighter After getting this card to save me money NO CUSTOMER SUPPORT !!!!!!!!!!!!! … Read Full Review

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Denis60's Response to Dessed's Review

Written on: 11/07/2014

same here ,a total waste of time ,and phone money,
do not even start with this joke company,, they do nothing but take money ,,

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★☆☆☆☆

“Cash Plus, what a mess !”

Written on: 05/06/2014 by cpKehoe207 (1 review written)

Tryed to get it updated due using direct debit. Went to post office and let my copy's confirmed driving licence and counterpart. send it to cashplus. they refused , copy too dark.!But its confirmed and not too dark.coat me £7 pounds to do it. Last week want topup my mobile phone.vodaphone told me money not released.we tried again, still not relaesed.Why ?but money is out of my account. Cash plus told me i have to wait up to 30 days to get it back on statement . All phone calls to cash plus… Read Full Review

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★★★★☆

“Love it!”

Written on: 31/05/2014 by BrentKeating205 (1 review written)

I've been with CashPlus six months now and what can I say I love it. Does everything and more that it has promised. The only reason I didn't give it five stars was because the iadvance and overdraft are very strange how they work had several iadvances out all paid back on time or early but now they wont offer me another? They did however give me a £5 overdraft which is strange. Also call waiting times for customer services tend to be a little excessive around 15 minutes wait on average… Read Full Review

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