Cash Plus Prepaid MasterCard Reviews

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★★☆☆☆
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Cash Plus Prepaid MasterCard

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Latest Reviews

★☆☆☆☆

“Cashplus business account”

Written on: 23/07/2014 by BrianDiane (2 reviews written)

Worked OK at first, then they suddenly blocked my account, it transpired that I had exceeded the maximum balance! Later, when I tried to make an on-line purchase, after 3 attempts to complete purchase failed, they blocked my card, and the account. It has been a nightmare trying to get it re-opened, and you have to pay to phone them. Avoid… Read Full Review

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★★★★★

“Simple.easy. Great”

Written on: 18/07/2014 by HaidenEaton173 (1 review written)

This card is great for me. After 2 months I was offered 'Debit Protect'. An overdraft facility and an Advance cash facility. The staff is helpful and understanding. I couldn't ask for better. My direct debits are protected and if I run out of cash I can get an advance in less than an hour! There in nothing I don't like about this card. It is the perfect credit builder and protects me from incurring fees for failed direct debits. In addition to these marvellous bonuses I am alerted by text and… Read Full Review

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Snitchtongue's Comment

Written on: 20/07/2014

DO you get you wages paid into this account? How long do they take to clear?

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★☆☆☆☆

“Totaly missleading,”

Written on: 13/07/2014 by AbdielRose (1 review written)

HERE WE HAVE , as master card that does not accept money, yes thats right they say ,just get our card easy ,not so ,not only can you not put money on it ,they charge you for it ,and phone them ,more money gone .TOTAL WASTE OF TIME AND MONEY… Read Full Review

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Carduser's Comment

Written on: 15/07/2014

I cant understand how people are struggling to put money on?! I put money on mine easily. From what I read, it shouldnt charge for adding cash to the card, the only time they can charge is the actual USE of the card at cash point machines and shops etc. Taking the card to a post office or if you have a card account with another bank (eg, I have cashcard with Halifax) you can add money for free.

Are you trying to add money with post office or some other method?

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★★★★★

“Great Card”

Written on: 13/07/2014 by KaleyFitzsimmons (1 review written)

I've been using this card for 3 years now with no problems. I had a CCJ and the credit builder, I'm sure, helped me acquire a Natwest Platinum credit card. You're entering into contract with credit builder and actually getting a loan so do not default on the £ 4.99 a month or it will affect your credit rating. Never had a problem with deposits, you get a sort code and account number so people can pay you via bank transfer. You can even do direct debits and standing orders. I've used this… Read Full Review

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★☆☆☆☆

“Worst Bank Ever!”

Written on: 09/07/2014 by sansin (4 reviews written)

Avoid this bank at any cost. My accountant asked me to open business account in this bank for monthly invoice payment and I am regretting since then. Pros - Even if you have bad credit you can have business account with them. Cons - - BEAR IN MIND this is not a full fledged bank, its a DAMN pre-paid card. - Looks like they have only few custom service people, I tried 4 times in a day and kept holding for 10 minutes everytime and no answer. - Guys on the customer service side are very rude… Read Full Review

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Denis60's Response to sansin's Review

Written on: 11/07/2014

very correct complete waste of time and money

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★☆☆☆☆

“Was made bankrupt 7 years ago after 4 years I decided...”

Written on: 03/07/2014

Was made bankrupt 7 years ago after 4 years I decided to build my credit rating with a gold aps cash plus card...opened the account and didn't put any money in or out....moved house 2 weeks later and forgot all about the account as I never used it....today checked my credit file as I'm having problems getting a mortgage ...the ONLY thing stopping me is this bloody card....it says I defaulted £119 and has ruined my perfect credit score to a poor score...they want £119 and won't remove this off… Read Full Review

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★☆☆☆☆

“Cash plus Creditbuilder”

Written on: 02/07/2014 by Camdenf21 (1 review written)

I have had an specific Creditbuilder Cashplus account for more then 1 year, paying in time,correctly the monthly fee.Closed the account in legal terms and conditions,despite that fact after so long of awaiting hoping an positive report from Cashplus... NO even one single positive report sent to the credit ratings agency's .. Recently called the Customer Services of Cashplus waiting on the line for more then 20 min on 0871.. cost per min..to enquire some informations ,no happy at all with the… Read Full Review

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★☆☆☆☆

“Beware”

Written on: 25/06/2014 by mmO'Donnell100 (1 review written)

I have had my account frozen with £10k sat in it. Cashplus operate some kind of scam in so much as they ask for certain proof of registered address documents for your business 3 months after opening it. I have payed in £1500 per week for 10 weeks, with hardly any withdrawals. Staffed by 16 year old call centre idiots. AVOID...AVOID… Read Full Review

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★★☆☆☆

“Barely had 3 days already not what it seemed to be....”

Written on: 23/06/2014 by Sorenl256 (1 review written)

Just gotten my cards through. Paid £4.95 per card (got my partner one also) and originally got it to build my very low credit score. Sounded simple enough, sign up to member area, add credit builder. After about 1yr of repaying on time etc you can get a good report sent to Credit people. Wrong. So far ive rang to get my pin and query the different methods. On the members I checked "montly fee $4.95" rather then the "pay as you go 99p" fee as I plan on using the card regularly.... It also… Read Full Review

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Denis60's Comment

Written on: 11/07/2014

very correct had same experience,seems up front ,easy get gold card put money on ,NOT so ,you can not put money on the card ,,YES crazy a bank that will not accept money

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Carduser's Comment

Written on: 15/07/2014

ive put money on easily, havnt tried to actually use the card at shops yet though... My concern was the credit building feature, but a few days after this review, I got a message on the account with the feature. Signed up, was given approx £64 as a "loan" to pay back...Just have to wait and see what happens after a year

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★☆☆☆☆

“cash taken for no reason”

Written on: 10/06/2014 by grahamxxx (1 review written)

I opened an account last year with the 99p per item withdrawal, I have not used it yet, all my cash has been taken because seemingly I haven't used my account, they did not give me this information when I joined. Once bitten..........not again… Read Full Review

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★☆☆☆☆

“NO Customer Care and Hard to Close this account”

Written on: 07/06/2014 by pfNapier1948 (1 review written)

I have written three letters to this Company to state I wish to close my account, Returned the Card to them and Blocked the Card. I have also left the Close Account fee of £10.00 in Balance, as per their conditions. However NO replies to my letters, but monthly fee of £9.95 is still being Charged and no doubt if I left a Nil Balance, I would get a Bad Debt mark on my Credit Ratings. I will now take my case to the Banking Ombudsman. … Read Full Review

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★☆☆☆☆

“Card is useless cat activate ”

Written on: 05/06/2014 by Dessed (1 review written)

This card is useless There is no customer support I waited on the phone for15 minutes to speak to someone to activate the card and give me a pin no Put the pone down after 15 minutes and £1.50 later after getting fed up with holding So I am now £6 lighter After getting this card to save me money NO CUSTOMER SUPPORT !!!!!!!!!!!!! … Read Full Review

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Denis60's Response to Dessed's Review

Written on: 11/07/2014

same here ,a total waste of time ,and phone money,
do not even start with this joke company,, they do nothing but take money ,,

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★☆☆☆☆

“Cash Plus, what a mess !”

Written on: 05/06/2014 by cpKehoe207 (1 review written)

Tryed to get it updated due using direct debit. Went to post office and let my copy's confirmed driving licence and counterpart. send it to cashplus. they refused , copy too dark.!But its confirmed and not too dark.coat me £7 pounds to do it. Last week want topup my mobile phone.vodaphone told me money not released.we tried again, still not relaesed.Why ?but money is out of my account. Cash plus told me i have to wait up to 30 days to get it back on statement . All phone calls to cash plus… Read Full Review

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★★★★☆

“Love it!”

Written on: 31/05/2014 by BrentKeating205 (1 review written)

I've been with CashPlus six months now and what can I say I love it. Does everything and more that it has promised. The only reason I didn't give it five stars was because the iadvance and overdraft are very strange how they work had several iadvances out all paid back on time or early but now they wont offer me another? They did however give me a £5 overdraft which is strange. Also call waiting times for customer services tend to be a little excessive around 15 minutes wait on average… Read Full Review

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★★★★★

“Excellent”

Written on: 16/05/2014 by buMacMillan300 (1 review written)

I have poor credit and they have been brilliant. I think the fees are fair. Monthly fee of £4.95 and no charge to use cashpoint. Overdraft of £250 for £20 a year fee. Charge of 50p a day for going over £5 overdrawn. I think this is very fair… Read Full Review

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★☆☆☆☆

“Dodgy Plus”

Written on: 04/05/2014

I applied & got my Cash Plus card a few days later. I loaded my account via a bank transfer & good to their word I received a credit as promised of £4.95 for the issuing of my card. I was amazed a few days later to note that a monthly fee of £4.95 had been deducted from my account. I phoned their consumer services team who told me that all customers pay this fee. When I explained that it clearly stated that there were no charges on the website she became defensive & said that a manager would… Read Full Review

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★☆☆☆☆

“My story”

Written on: 01/05/2014

I went online to find a card, came across cash plus. Ok, in short.- Started to fill out the online application,completed page 1. On page page of the application, asked me to make a 8 digit code, i did not make , nor did i complete the online application of 3 pages. I changed my mind and cancelled the screen off. I did not agree to any term and conditions, nor did i want the card. Two days later and to my astonishment, i received a letter stating my application was accepted, asking for £4.95… Read Full Review

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Jollysgirl's Comment

Written on: 26/05/2014

This is a computer generated letter. As you started your application, they sent you the letter in case it was an internet error that caused the application to be halted. All the letter states is that you will be issued with a card if you pay the fee. If you don't want the card then don't pay it. It won't affect you in any way.

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★★★★☆

“Not sure how to work out I advance loans”

Written on: 24/04/2014 by gav79 (1 review written)

I have actually been using cash plus for a couple of months now and I have never had a problem with them at all, my money goes in when I transfer it from my bank, and I only really put money in to cover the £4.95 a month for the credit builder, which comes highly recommended from some very big money web sites so they must be doing something right, and I am only using this to help to improve my credit rating. I also have a friend who had used them for well over a year and they was the one who… Read Full Review

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Cml23's Response to gav79's Review

Written on: 02/05/2014

I'm not sure what the Iadvance is, but It comes in really handy. I have the credit builder also. My cash plus account is really useful and comes in handy. No negative experience what so ever. Same as you say, the Iadvance is more or less a pay day loan service

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Vstv's Response to gav79's Review

Written on: 20/05/2014

I have a cash plus card for business but how do I get a pin number

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Helpfulhero's reply to Vstv's Comment

Written on: 29/06/2014

Call customer services you'll need your 8 digit security code (the one you registered during application). They can send it via post to the address registered on the system or mobile phone as long as your mobile number has been registered for 30+ days.

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★☆☆☆☆

“New phone number is a rip off money ”

Written on: 22/04/2014 by Julianner331 (1 review written)

Up to the end of march 2014 I was able to use the normal land line number printed on the back of the card, BUT now that number and all their other land line numbers have been disconnected or have been block from UK callers with a message saying that this number is only for use out side the UK and I have to ring via their 0871 line, at 10p per minute to get my balance. The service was very easy to use but now it keeps you on the line for ages and costs a fortune. I suggest you avoid this card… Read Full Review

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Jollysgirl's Comment

Written on: 26/05/2014

Why don't you check your balance online? It's free and quicker to do.

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★☆☆☆☆

“Easy to buy but lousy service - Don't touch with a...”

Written on: 26/03/2014 by pbJensen179 (1 review written)

A payment to my account was rejected by them as the resulting balance would have exceeded their upper limit (£5000 for personal, £15,000 for business!) but no-one notified me or the sender at the time. It took nearly 2 month's of long phone calls with 'Customer support' (via their 0871 line, at 10p per minute) and increasingly frustrating emails before they finally revealed their actions. Their knowledge of basic banking practices and customer management skills are minimal at best and not… Read Full Review

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