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| Customer Service | 1.5/10   |
|---|---|
| Telephone Banking | 1/10 |
| Internet Banking | 2.5/10 |
| Local Branch | 2/10 |
| Cash Point Facility | 2.5/10 |
| Overall rating | 5/10 |
Full review by
david burke
on 19th Sep 2008
User Rating : 4
Respect :
0
Bad Points: Often I find that if I use the system late at night, there seems to be a delay, and then a system eror, comes up on the screen, and it informs me that I need to try again later.i.e during the day! Which is not very convenient!
General comments: I use AIB online banking a lot these days, I find it easy to use, and with the 'codecard', I feel it is safe!
When internet banking was called 24hr banking, I often phoned the call centre after i finish work (late at night/early morn) to be told that the system is down for maintainence, and they could not access my details, unless i called back at 8Am! less convenient.
david burke's review and ratings | 120 words
Review by
avissche
on 28th Apr 2008
User Rating : 1
Respect :
0
Moreover the internet banking system doesn't allow you to change your address or telephone numbers. I use HSBC, Citibank, NAB and ING. All come with a 2FA devices that gives a second passwords, international money transfer, change of addresses etc. etc.
avissche's full review | 70 words
Review by
ep101
on 21st Sep 2006
User Rating : 10
Respect :
0
The Allied Irish Bank online banking account offers flexibility, so you can do just about anything that you need.
I also use Bank of Ireland and Ulster Bank online. AIB allows you far more options online, such as setting up standing orders or international fund transfers.
ep101's full review | 48 words
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