Nemo Personal Finance Reviews - www.nemo-loans.co.uk

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Latest Reviews

★☆☆☆☆

“Rip off merchants”

Written on: 28/07/2015 by Neveah319 (1 review written)

Never ever use this company NEMO I borrowed 72k 10 years ago, I have paid over that back already I just got a settlement figure of 76k Or I can carry on paying 1k a month for the next 16 years I think it's about 200k How on gods earth are people allowed to ruin people's life's Can anybody help me… Read Full Review

By Nemopersonalfinance

Written on: 29/07/2015

Hi, this is the Customer Services Team at Nemo Personal Finance. We’re sorry to see you’ve not had the experience you wanted with us. We’d really like the opportunity to see how we can help, so please get in touch with us to discuss your comments and to see what we can do.

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Delsrant's Comment

Written on: 28/07/2015

Report them to the financial conduct authority , Cardiff local trading standards and any TV consumer program of your choice : rouge traders should be your starting point as will be mine to shut this appalling so called company down once and for all . Regrettable customers unite , unity is strength join the quest and close this parasite Nemo down !!!!!

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Anthieloo's Comment

Written on: 29/07/2015

We also have had a 26k loan Fire 9 years just got out settlement figure and its 27900 we've been playing 287 every month!!! Nexxxxt stop solicitors..!!

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★☆☆☆☆

“Totally Out To Gain Money from You”

Written on: 23/07/2015 by Nancy248 (1 review written)

We were unfortunately badly advised through a financial advisor and ended up with a Nemo secured loan on our house. The term of the loan exceeds retirement age and I have been trying to speak with Nemo to see what we can do i.e. re assess the loan to pay more now but reduce the term in years. Nemo confirmed that the financial advisor no longer exsists that set up the loan (in face they disappeared very quickly) but Nemo say there is nothing they are prepared to do. When I said that the loans… Read Full Review

By Nemopersonalfinance

Written on: 28/07/2015

Hi, this is the Customer Services Team at Nemo Personal Finance. We’re sorry to see we’ve not been able to help with your initial query as you’d have liked. We’d really like the opportunity to discuss your situation and how we could help with your query, so please get in touch with us to discuss your comments and to see what we can do.

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Delsrant's Comment

Written on: 28/07/2015

No thanks , you can speak to trading standards

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Nemocustomer's Comment

Written on: 23/07/2015

I believe the FCA have very strict rules on treating customers fairly. Individual regulated businesses do not have an opt-out from the FCA rules. May I suggest, like myself, you may like to forward a complaint to the FCA? The more complaints brought to the attention of the FCA re: Nemo Finance, the greater the prospect of getting these sharks sorted out.

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Suejordan's Comment

Written on: 26/07/2015

We also have a loan with nemo finance and although interest rates have come down, nemo are ripping us off .

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Nemocustomer's Comment

Written on: 26/07/2015

Out of interest, when, and how often, were your rates reduced by NF?

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Nemocustomer's Comment

Written on: 29/07/2015

I had hoped Suejordan would come back with some information as to when her interest rate had fallen. SJ would be the only person I have heard of to have their rate reduced by NF. I'm afraid it leads me to believe SJ is actually a NF staff member posing as genuine customer. Or perhaps we'll get the info requested so that we can all use it to ask why our rates have not also been reduced.

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★☆☆☆☆

“awful trully awful”

Written on: 17/07/2015 by Garrison234 (1 review written)

Wish i had never taken out a loan with them.After I was left by my now ex husband paying a joint loan tried to call for advice and some help with reducing payments until matrimonial finances resolved.They werent interested in anything other than their money rude staff very unhelpful shocking customer service… Read Full Review

By Nemopersonalfinance

Written on: 20/07/2015

Hi, this is the Customer Services Team at Nemo Personal Finance. We’re sorry to see you’ve not had the experience you wanted with us. We’d really like the opportunity to see how we can help, so please get in touch with us on 0800 016 9021 to discuss your comments and to see what we can do.

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★☆☆☆☆

“Thanks to all on this board”

Written on: 13/07/2015 by 236Garrett (1 review written)

Thanks to all on this board , whom have advised to not enter into a loan with nemo , I have just read the reviews and shredded the loan agreement received from nemo, I would rather renegotiate my credit cards with lower intrest rates and and use balance transfers which are not secured against my home than go for one consolidated payment through a company whom liken this company as loan sharks whom only believe intrest rates that Go in one direction that being upwards when there is no… Read Full Review

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★☆☆☆☆

“Nemo Interest Rates”

Written on: 21/06/2015

A warning to anyone considering a loan from Nemo Finance. Following your successful application, you will be provided with a variable rate loan. This is the only variable loan you will ever have which only goes one way..........up!!!! Try to get an explanation as to why your rate has increased but never decreased and they dance around the houses with all manner of excuses. I'm currently "enjoying" an exchange of letters with their complaints officer. His letters are full of inaccuracies and… Read Full Review

By Nemopersonalfinance

Written on: 14/07/2015

Hi, this is the Customer Services Team at Nemo Personal Finance. We’re sorry you feel that your complaint has not been handled effectively. We’d really like the opportunity to see how we can help further, so please get in touch with us to discuss your comments and to see what we can do.

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Nemocustomer's Comment

Written on: 15/07/2015

Thank you for your Business response. Having exhausted your complaints procedure, and having it explained to me that; "Nemo Finance is under no obligation to reduce our rates", I believe the only option is to further the complaint to the appropriate authority. Perhaps Nemo Finance will provide them with the information Nemo choose to deny myself.
For the benefit of other's, I requested Nemo Finance enlighten me as to how many Nemo loans have their rate increased shortly after the agreements are signed, and how many subsequently enjoy a rate reduction. They responded to this by claiming the information is "commercially sensitive". It is upto the reader of this message board as to how they view interpret that response.

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★☆☆☆☆

“I have had endless problems with this so called...”

Written on: 15/05/2015 by Abbott406 (1 review written)

I have had endless problems with this so called company . If you are looking for a loan , do not use nemo . Read the reviews and stay away . Complaints fall on deaf poorly trained and uncaring staff . Constant errors , offensive procedures and a reluctance to uphold even the most obvious mistakes are what you can expect . Don't waste your time and money , yes your money as you will be spending it on endless. Calls and complaints . The man in charge the CEO is so out of touch with his customers… Read Full Review

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★☆☆☆☆

“Nemo - Still Trading in Misery?”

Written on: 27/04/2015 by Captivated501 (2 reviews written)

I had some dealings with Nemo which eventually concluded a couple of years ago. I found them particularly driven to be self-serving (not a problem with that after all they are reportedly in business). However everything seems to be in their favour, take for example when globabl interest rates rose the apr on the loans also rose...(yes I was dealing with them for some time before the global financial meltdown) BUT when interest rates fell (crashed to below 0.5%) Nemo argued that they got their… Read Full Review

Honeybee101's Response to Captivated501's Review

Written on: 14/05/2015

I agree with your comments. Would be a good idea to take all the complaints forward. There is a page on Facebook problems with Nemo Personal Finance that had just opened up, perhaps we should all leave comments on there?

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★☆☆☆☆

“Avoid at all costs”

Written on: 13/03/2015 by Bria145 (1 review written)

Borrowed £37000 for various things, mostly home improvements. Somehow I owe £42 after 7 years of paying off. In 14 months I paid off less than £1000. Each month interest is £320 and the amount I paid off the loan is around £50. I think I'll be paying this off for the rest of eternity. Rather than work out the interest at the start they work it out monthly. Very good for them but very bad for the customer. This company should be investigated, the way they do business is ridiculous… Read Full Review

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★☆☆☆☆

“This company is a CANCER”

Written on: 23/01/2015 by Hickman143 (1 review written)

I have had the misfortune of enduring a long and monsterous ride with this company for 9 years!.. Home improvements and a car £34k borrowed, I have paid just short of £32k back already and still owe £33k!!! After 9 years! DO NOT UNDER ANY CIRCUMSTANCES USE THIS COMPANY! YOU HAVE BEEN WARNED! This type of company needs to be taken to task for all their wrong doing towards everyone that has commented on this page, and really should be monitored by the Financial Conduct Authority. The… Read Full Review

Sniponthecoast's Comment

Written on: 03/05/2015

Thank you for taking time to review.

I'm about to take out a loan with Nemo so have looked at reviews. They obviously lend to thousands of people but have 52 bad reviews here - could it be there are hundreds of happy customers?

Meanwhile, I'm wondering how 9 years of paying off your Nemo loan could end with you still owing £33k. Did you set out with a low interest which has increased by such an amount that you hadn't anticipated.

Confused but worried. I need to sort my finances pretty urgently but am concerned.

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★☆☆☆☆

“Do you need help with Nemo? ”

Written on: 23/12/2014 by Konner139 (1 review written)

I've wrote a couple a earlier reviews on this page in 2010, regarding problems with this company. I come on and here now and again and I'm shocked to see there are still so many people still having problems with this company. Although I lost my home through these people and have moved on now, I am keen to see that this company do not continue to destroy people's lives. Please leave a message of you would like me to contact you… Read Full Review

Raf66's Comment

Written on: 16/01/2015

I too would like to get involved in any protest against Nemo. We have a loan with Nemo and our house has been in severe negative equity for the last seven years. It has gone from £30, 000 negative equity to £10, 000 in the last three years and because we can no longer pay the mortgage or the loan we have found a buyer for the property. We have already paid off £21,000 of a £29,000 loan but Nemo are still requesting £22,000 to close the agreement. There is not this much money left in the house and neither myself or former partner has enough to cover the difference.. Even though Nemo stand to get much more than their initial loan they have deliberately slowed up the sale of the property to the point where our buyers are likely to drop out. Even when they are making a profit these people are unable to act in a humane or dignified way.

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Chillib's Comment

Written on: 24/03/2015

Start up a Facebook page?

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Avinmara's Comment

Written on: 14/03/2015

I think they are an organisation of corrupt network with this disastrous company , their solicitors and even have corrupt people's in the courts , they easily destroy your life in a moment you are disparate for some cash and they make you pay 3 or 4 times what they lended you..they should be investigated .

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Sardonicus2's Comment

Written on: 26/02/2015

Help please. Any advice at all

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Jca0's Comment

Written on: 02/02/2015

I had to go to court as Nemo wanted to take my house off me, but I had a very good adviser who helped me. They lost in away I have still got my home, the repayments have come really down as they lied. They say they have reduced my loan by over £17,000.00 and they said it would show on my statement. There is nothing there, but they put a legal fee of nearly £1,000.00 on top of my balance. I spoke to my adviser and he said to call them. So I did and they were stumberling in what I was saying to them as they were trying to deny what they wrote in their letter. I have to call them back and see if they are going to do it. They soon want their money if I owed them £17,000.00.

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Aamadami's Comment

Written on: 27/01/2015

Hi

I would really appreciate it if you could advise me regarding my nightmare of a loan with Nemo.

Regards

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Chillib's Comment

Written on: 27/01/2015

Please contact me.

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★☆☆☆☆

“Unfair rip off loan company”

Written on: 02/12/2014 by vinylmatt (2 reviews written)

Don't lend from Nemo! 
Reason 1: 
I took out a secured loan with Nemo in 2006. £25k over 15 years. After a few years of having the loan around 2008 when interest rates began to rise, Nemo immediately increased their rates and did so for several months. Then rates began to fall to their current record low and not at any point did they reduce their rates. Ask them why and they say, "it's the money markets" like I'm stupid. Even the rates at which banks lend to each other has decreased.

Reason 2: 
I
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★☆☆☆☆

“ PLEASE NEVER E EVER GO TO NEMO ”

Written on: 30/11/2014 by emmahorse123 (1 review written)

WE WENT TO NEMO FOR A LOAN FOR 10000 JAN 2010, TO DO HOME IMPROVEMENTS. THEN IN OCTOBER 2010 MY HUSBAND LOST HIS JOB. NEMO DIDNT WANT TO NO THEY TOOK US US TO COURT 2011 I WAS PERGNANT WITH MY 3 CHILD I NERLY LOST HER DUE TO THE STESS THEY PUT US UNDER. ALL SO WE HAVE A DISABLED CHILD TO THEY WANTED TO TAKE OUR HOUSE AWAY WE HAVE NOW GO A SUSPENDED REPOSEION ORDER. WE HAVE NOW GOT TO PAY DUBBLE THE AMOUNT. MY HUSBAND IS STILL OUT OF WORK AND WE ARE FINDING IT HARD TO PAY THEM. I FELL SHORT… Read Full Review

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★☆☆☆☆

“Disgusting Heartless Loan Sharks - They have wrecked...”

Written on: 15/10/2014 by AllisonMcClanahan (1 review written)

I am now on medication for for stress and depression due to what has happened since I took a loan with Nemo Finance. Their customer service is appallingly bad and they are heartless human beings. I was made redundant for a period and although they accepted smaller payments for several months they kept applying £500 per month of interest which made the loan escalate out of control and although I'm now working and making extraordinary high payments to try and get back on track they are now… Read Full Review

Jca0's Comment

Written on: 26/10/2014

No don't go there. They tried to do it to me I will give you a number to contact as they helped me and i have now got it solved. They will help you as they helped me and he is VERY GOOD. Let me know how you get on. HE IS EXCELLENT. I recommend him.

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Watts69's Comment

Written on: 28/10/2014

Please can you send me the contact number as they have actually evicted me yesterday , we have now managed to raise all the arrears
Of 15k and now they say they won't accept they want it in full

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Sardonicus's Comment

Written on: 07/11/2014

Please can you send me the number please

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Vinylmatt's Comment

Written on: 07/12/2014

I'm with you on this. Their unfair practice needs to be stopped. I will be taking action in the new year.

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Janeannejames's Comment

Written on: 13/11/2014

I am at the end of my tether they want to repossess!!!

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Janeannejames's Comment

Written on: 13/11/2014

We need help they are threatening repossession !

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Sardonicus's Comment

Written on: 07/11/2014

I am very interested. Very bad company. Heartless

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★☆☆☆☆

“Disgusting and sickening ”

Written on: 13/08/2014

The worst company I have ever had the displeasure of being involved with. Nemo finance are an absolute disgrace, they care nothing for the people using them and have appalling customer service. They have destroyed the lives of an entire family with no remorse or sympathy. Make my working mother a nervous wreck and tearing families apart. Nemo finance make me sick and should be shut down, disgusting… Read Full Review

Quantum89's Comment

Written on: 01/09/2014

Nemo are trying to repossess our house when we have followed everything they set out. We are retired, and they will get all their money in four years time. They will get no money if they force a sale. Our mortgage lender has been wonderful, so why should a small loan with Nemo override them? This has happened because they now have new 'management'. Disgusting people, and stupid as well.

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★☆☆☆☆

“SHARKS. HORRIBLE DON'T. RUIN PEOPLES LIVESTHEY”

Written on: 04/08/2014 by Mian316 (1 review written)

They are sharks they ruin peoples lives. Do not go with them… Read Full Review

Jca0's Comment

Written on: 09/08/2014

What did they do to you please as they have ruined my life. People who have been affected by this company should get together and stop them some how.

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Cbob1970's Comment

Written on: 15/10/2014

They have wrecked my life since taking a secured loan with them in 2010. I like to be very much involved in people getting together to challenge this despicable company and their practice's.

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★☆☆☆☆

“THEY ARE BULLIES THAT RUIN PEOPLES' LIVES”

Written on: 24/07/2014 by Nikolail206 (1 review written)

I took out a loan with Nemo Finance as at the time I was in a better pad job. 3yrs later I lost my job and I have been struggling to pay and I am in arrears. They agreed to set up a payment plan notsaying how long for and now they have threatened to take my house off me. I have always kept them informed with income/expenditure forms, never defaulted on payment, but they say I am in too much arrears and unless I pay them off My house is taken off me. This has made me ill, I am not eating or… Read Full Review

Jackamy's Comment

Written on: 06/02/2015

we have the same problem ,mine was through angle grinder going through my wrist at work ,there trying to do what you say above ,trying to get help but got approx. a month till they start eviction course , tried talking to them ,sent a budget planner back ,the guy basically never knew what he was talking about ,contradicting himself ,said we cant even pay the contractual payment ,yet we offered £120 more a month to pay arrears till my compen comes ,strange ,hard hearted,but I will fight them with everything for my house ,never regretted anything I ve done in my life only this ,sums it up really . should be stopped trading cos all they are is sharks ,hate them and the lizards who you talk to there ,liars and rats all of them .

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Mustbegood's Comment

Written on: 13/06/2015

sorry to here of your problems with those fecking bunts nemo ,my wife and i felt like convicts that did some henos crime and all we did was improve our home with the help of nemo financial experts the worst fecking thing we have ever done .robbie

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★☆☆☆☆

“Ruthless”

Written on: 17/07/2014 by AxelFlores (1 review written)

They are ok when your signing up but the first sign of personal financial difficulties they wont help but will take you to court.........ruthless company. They contrabuted to me losing my home and still chacing me for money.......news for you NEMO,,i have nothing left so go to hell. Stay clear and dont get involved with this company… Read Full Review

Jca0's Comment

Written on: 24/07/2014

I agree with you there. But they are a nasty piece of work. I took out a loan when I was in a better paid job, but unfortunately I lost my job 4yrs later. I was told I had a PPI and then in 2011 I was told it had expired. They knew my circumstances were difficult and I could only pay so much per month, they agreed. I was keeping them informed at all times and filling out Expenditure forms all the time for them. but now it is not good enough they have threatened to take my house off me soon and I have no where to go, unless I pay off the arrears. They have made me very ill. I am not eating or sleeping. It is affecting me at work and when I am driving I am almost falling asleep. They are bullies they must be stopped as they don't care. What have they done to you.

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Jca0's Comment

Written on: 24/07/2014

I have been in touch with Watchdog, but not back in touch with me yet. So you did loose your home then. Sorry to hear that.

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Jca0's Comment

Written on: 24/07/2014

I agree with you there. But they are a nasty piece of work. I took out a loan when I was in a better paid job, but unfortunately I lost my job 4yrs later. I was told I had a PPI and then in 2011 I was told it had expired. They knew my circumstances were difficult and I could only pay so much per month, they agreed. I was keeping them informed at all times and filling out Expenditure forms all the time for them. but now it is not good enough they have threatened to take my house off me soon and I have no where to go, unless I pay off the arrears. They have made me very ill. I am not eating or sleeping. It is affecting me at work and when I am driving I am almost falling asleep. They are bullies they must be stopped as they don't care. What have they done to you.

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Jca0's Comment

Written on: 24/07/2014

I agree with you there. But they are a nasty piece of work. I took out a loan when I was in a better paid job, but unfortunately I lost my job 4yrs later. I was told I had a PPI and then in 2011 I was told it had expired. They knew my circumstances were difficult and I could only pay so much per month, they agreed. I was keeping them informed at all times and filling out Expenditure forms all the time for them. but now it is not good enough they have threatened to take my house off me soon and I have no where to go, unless I pay off the arrears. They have made me very ill. I am not eating or sleeping. It is affecting me at work and when I am driving I am almost falling asleep. They are bullies they must be stopped as they don't care. What have they done to you.

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Jca0's Comment

Written on: 24/07/2014

I agree with you there. But they are a nasty piece of work. I took out a loan when I was in a better paid job, but unfortunately I lost my job 4yrs later. I was told I had a PPI and then in 2011 I was told it had expired. They knew my circumstances were difficult and I could only pay so much per month, they agreed. I was keeping them informed at all times and filling out Expenditure forms all the time for them. but now it is not good enough they have threatened to take my house off me soon and I have no where to go, unless I pay off the arrears. They have made me very ill. I am not eating or sleeping. It is affecting me at work and when I am driving I am almost falling asleep. They are bullies they must be stopped as they don't care. What have they done to you.

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Jca0's Comment

Written on: 24/07/2014

I agree with you there. But they are a nasty piece of work. I took out a loan when I was in a better paid job, but unfortunately I lost my job 4yrs later. I was told I had a PPI and then in 2011 I was told it had expired. They knew my circumstances were difficult and I could only pay so much per month, they agreed. I was keeping them informed at all times and filling out Expenditure forms all the time for them. but now it is not good enough they have threatened to take my house off me soon and I have no where to go, unless I pay off the arrears. They have made me very ill. I am not eating or sleeping. It is affecting me at work and when I am driving I am almost falling asleep. They are bullies they must be stopped as they don't care. What have they done to you.

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Cbob1970's Comment

Written on: 15/10/2014

This is exactly what's happening to me. When I was made redundant they let me pay £50 min payment for 10 months but they refused to freeze my £450 a month interest during that period which meant my £30K we secured loan soon became £40K and now they demand payments of £700 per month or repossession. They have absolutely wrecked my life and I have to take medication for stress and depression. I call on all people affected by Nemo to get together and take action!

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★☆☆☆☆

“I have the misfortune to have a secured loan with this...”

Written on: 01/07/2014 by Miracle417 (1 review written)

I have the misfortune to have a secured loan with this sham of a company .I have endured the constant errors made by the poorly trained and unconcerned staff. Numerous complaints result in a we don't care and you don't matter attitude and response .Obstructive responses to the most simple of requests from this shower. Try asking for the CEO details ,guess what? ITS NOT COMPANY POLICY TO GIVE YOU THAT INFORMATION , perhaps in a hope you will just go away! However that information is available on… Read Full Review

Jca0's Comment

Written on: 24/07/2014

They are dangerous Stay away from theses people, they are bullies and they don't care. they are taking my house off me and they have not even given me a chance to get a better job. As when I took out the loan I was in a better paid job. They did a PPI and never told me really until I lost my job, then I found out it had expired 4yrs later. They have to be stopped. if this has happened to you we must get together and stop them

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Jca0's Comment

Written on: 24/07/2014

What happened to you.

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★☆☆☆☆

“valuation incorrect”

Written on: 15/06/2014 by 243Fanning (1 review written)

passed all the inital checks ,all nice and slick until it came to the valuation of the house-they were £1000s out infact £20000 incorrect!.After reading other reviews on here im quite glad it didnt all go through!.They kept waffling on about how good there valuation was.I had a secondry valuation carried out by a surveyor… Read Full Review

Jca0's Comment

Written on: 11/08/2014

Yep they messed me about. If I knew what they were like I would never had gone with them. Know one can do anything to them as they are covered by the FCA and they won't do anything for you either.

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★☆☆☆☆

“Thank you !! - STAY CLEAR BE WARNED”

Written on: 13/06/2014 by Shaniyas485 (1 review written)

I went through Money Supermarket who found me a secured Loan through Nemo. After i have read the reviews , i am so glad i did not take out any Loans from (Load Sharks Nemo) I feel for the People who hasd taken loans from Nemo. Money Supermarket should have noting to do with Nemo !! THEY ARE ALL JUST AS BAD… Read Full Review

Jca0's Comment

Written on: 24/07/2014

If I knew then what I know now I would not have gone with Nemo, they are bad news. PEOPLE STAY AWAY FROM THEM.

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