written by SWynn on 11/11/2023
I recently had my guttering and barge boards replaced by Anglian and am very pleased with it. The product is superb and the workmen were great cleaning up each night before they left. So when I needed a new front door and window I had them again and can not fault the quality of the product and service. I would highly recommend.
written by Barton456 on 22/10/2021
A good service from quote to fitting secondary glazing for a bay window
written by giraffes4june on 24/05/2019
Purchase of a new door. After the usual research we decided to buy from Anglian as we already have windows and doors by them and they continue to perform well after 16 years !!! plus they are a company we feel can be trusted to deliver a quality product - not the cheapest but you get what you pay for - and importantly they make all their products in house . Excellent attention to detail from the sales representative , pleasant and respectful . Would recommend .
written by on 08/05/2019
Opted for a grained finish on a coloured front door with a silver frosted glass pane, together with a matching glass side panel. The door has an integrated post box and the lock/handle looks very smart. Really pleased with quality and construction plus added security features. Ordered 3 other external doors in UPVC and got a great price. We recently had guttering and fascias installed by Anglian and that's why we have returned as customers. The quality of the products and the fitters who did the job were excellent. Definitely would recommend Anglian Windows.
Written on: 13/05/2019
Good Afternoon,
Thank you for taking the time to leave us a review. It's fantastic to hear you're delighted with your new door. I'm glad the fitters did a superb job and it's amazing to hear you'd recommend us to others. Enjoy your products.
Many thanks,
Ellis (National Customer Services)
written by on 15/04/2019
We have used Anglian before and were very satisfied with the product, so we approached Anglian again to quote us for the work we need. The person I dealt with visited on Saturday 13th April and made a very good presentation. I had asked him on arrival not to stay for too long, and he kept to his promise to keep it short and sweet - that is what customers want and need - we know the product we are buying and we want good service and a good price - that's all really! We were very happy with the product descriptions, prices and delivery timescale and so have placed an order. We are very excited and can't wait to have our new windows and doors fitted. Thank you Anglian and thank you to the person I dealt with !
written by PeterGFJ on 10/04/2019
Recently had the opportunity to engage with a sales representative from Anglian, who visited my home after I had made an enquiry into a replacement front door for my property. In the first instance, Anglian were prompt at responding to my enquiry and that continued through the process of scheduling a time for the visit, to the actual visit itself. The sales representative was smart, informed, engaging and had great knowledge of the specific Anglian products as well as the industry in general. The samples he showed me demonstrated the quality of the product I would be purchasing, and the discussion we had around glazing, furniture, style, colour, etc were really helpful in helping me make my choices; I had a particular - though not wholly unusual requirement - and Anglian helped me to decide the best course of action. Even after the sales rep had left - and with a deposit for the order I’d placed on the day - Anglian were still very responsive and very helpful at answering one or two follow up questions that had sprung to mind. First class service and a first rate product. Thank you Anglian.
Written on: 12/04/2019
Good Afternoon,
Thanks for taking the time to leave a review. It's fantastic to hear you're pleased with the visit from our sales representative. I'm glad they provided all the information you required. I'm sure you'll be just as pleased once the products have been installed.
Many thanks,
Ellis (Customer Care Dept)
Written on: 11/11/2019
Unfortunately the sales process is where everything I wrote about Anglian comes to an end. In my experience Anglian simply wanted to get my money, and since then I have had 4 - yes 4 - failed installation attempts. In fact I am writing this update over 7 MONTHS later and I still don't have the product I purchased installed! Please, please, please think very carefully before you buy anything from this company - they are the epitome of what gives double glazing companies a bad name!
written by 61bears on 26/03/2019
The representative arrived at my home and quickly laid out all that I needed to know as well as all that I get for my money. He was friendly, efficient and organised. The quality of the double glazing was excellent and well thought through in terms of durability. I put in an order for 5 windows and was given an immediate quotation at the end of the hour or so spent going over the product and costs. I had an enjoyable time choosing what to have and was agreeably surprised at the reasonable cost of the whole thing, including VAT. I am looking forward to having the windows fitted in about 8 weeks' time and couldn't be happier with both service and quality.
Written on: 27/03/2019
Good Afternoon,
Thank you for taking the time to leave us a review. It's fantastic to hear you're pleased with the visit from our sales designer. I'm glad he was polite and provided the information you required. I'm sure you'll be delighted once the windows have been installed.
Many thanks,
Ellis (Customer Care Dept)
written by Suttonsf1977 on 14/03/2019
very quick to respond to my initial internet enquiry. Arranged an appointment easily for rep to visit and quote. Very impressed and did not feel bulldozed into a decision
Written on: 27/03/2019
Good Afternoon,
Thanks for taking the time to leave a review. It's great to hear you're pleased with the visit from our sales representative. I'm glad he was polite and provided the information you required.
Many thanks,
Ellis (Customer Care Dept)
written by on 10/03/2019
I have had window sales representatives come to my home before and was horrified that the high pressure sales tactics of the 1980's was alive and well! So I was reluctant to go down the same path again, but I needn't have been concerned. Anglian are true professionals. They've been around for so long it seems they've watched their competitors fail time and again and make sure they avoid the same pitfalls. There was no high pressure selling, simply showed me a fantastic product and helped make it affordable for me.
Written on: 13/03/2019
Good Afternoon,
Thank you for taking the time to leave a review. It's superb to hear you're delighted with the visit from our sales representative. I'm glad he has restored your faith in the industry.
Many thanks,
Ellis (National Customer Services)
written by bernier1962 on 13/02/2019
I am looking to replace my front door and arranged an appointment with anglian Sales person was very nice , professional and showed me lots of samples went through the payment options and latest offers , but best of all was that i did not feel pressured to commit to anything at that time I will be placing an order within the next month or so and would most defanitely reccomend to others
Written on: 21/02/2019
Hello, thank you for taking the time to write us a review, I am very happy to hear your experience was a positive and professional one. I am sure you will enjoy your new products. Thank you once again, Courtney (Customer Care Dept)
written by McClanahan40 on 09/01/2019
Anglian's top service started from the beginning when they arrived to give advice and pricing. Offers were made which helped reduce the initial sum and pass reductions on an earlier quote kept to. I followed a suggestion about a different central mullion which achieves a wonderful full view when open. The surveyor checked all necessary aspects and the installation went very smoothly. The result is a wonderful enhancement to the room and environment of my home. Thank you Anglian team
written by sylvadianu on 08/01/2019
From the moment we contacted Anglian we have been very happy with the service. The salesman's presentation at home was clear and convincing. As we were shopping around then, it made us decide to trust Anglian for our home improvement. AS promised, it was all done just before Christmas and we have enjoyed our new, strong and windproof door since. The door fitters were friendly as well as thorough and efficient about their jobs. We immediately knew they would do a great job and the result spoke for itself. We will definitely recommend Anglian around if anyone we know needs a new door, new windows or a porch.
Written on: 03/02/2019
Hello, thank you for taking the time to write us a review, I am very happy to hear your experience was a positive and professional one. I am sure you will enjoy your new products. Thank you once again, Courtney (Customer Care Dept)
written by CarolineHansen202 on 03/01/2019
Brilliant door which was expertly installed by knowledgeable staff. Our old door was taken away (one less thing for us to worry about) and the new door was put up in a few hours. I was very pleased with the door colour which matched the colour of our fence perfectly. Everything was cleared up and we were left with a hassle-free front door. Couldn't have asked for better service.
Written on: 04/01/2019
Hello,
Thank you for taking the time to leave us a review, I am very happy to hear your experience was a positive and professional one. I am sure you will continue to enjoy your new products. If there is anything i can assist with, please do not hesitate to get in touch.
Thank you once again,
Nikita (Customer Care Dept)
written by JudeGraves1992 on 03/01/2019
I can't fault anything. Windows and door fantastic. The guys that fitted the windows were exceptional, professional and kept us updated with what there were doing. If your unsure about which company to pick we can't recommend Anglian enough a pleasure to do business with.
Written on: 04/01/2019
Good Morning,
Thank you for taking the time to leave us a review, I am very happy to hear your experience was a positive and professional one. I am sure you will continue to enjoy your new products. If there is anything i can assist with, please do not hesitate to get in touch.
Thank you once again,
Nikita (Customer Care Dept)
written by Barnettcx492 on 03/01/2019
Happy with service from sales to installation. Price was very good also.
Written on: 04/01/2019
Hello,
Thank you for taking the time to leave us a review, I am very happy to hear your experience was a positive and professional one. I am sure you will continue to enjoy your new products. If there is anything i can assist with, please do not hesitate to get in touch.
Thank you once again,
Nikita (Customer Care Dept)
written by Moriah1991 on 03/01/2019
The work was done quickly and efficiently. The fitters were very friendly. They cleared up very well behind themselves. The Windows have made a significant difference to our feeling of warmth.
Written on: 04/01/2019
Good Morning,
Thank you for taking the time to leave us a review, I am very happy to hear your experience was a positive and professional one. I am sure you will continue to enjoy your new products. If there is anything i can assist with, please do not hesitate to get in touch.
Thank you once again,
Nikita (Customer Care Dept)
written by Handypandy on 14/12/2018
My house is set on the top of a hill, the next door one is called Four Winds! I requested an assembly sitting on the existing paved surface with secondary door, one blank panel to have wet clothes and boots stored and the third one with a blank section below and glass panel above, the whole lot to lock in under the existing eaves of the roof. The design was exactly what I wanted, and when installed it met all of my recommendations and the fitters dealt with all minor fitting problems with no fuss. I now have the ability to get in out of the rain and wind, shut the door, remove my wet weather gear and sit down to remove my boots, all in sheltered conditions. Now all the dirt is confined to the back door and the dogs! My next project may be a kennel!
Written on: 24/12/2018
Good Morning,
Thank you for taking the time to leave us a review, I am very happy to hear your experience was a positive and professional one. I am sure you will continue to enjoy your new products. If there is anything i can assist with, please do not hesitate to get in touch.
Thank you once again,
Nikita (Customer Care Dept)
written by susieboo416 on 05/12/2018
Excellent service, the windows arrived within 4 weeks. Professionaly fitted.
Written on: 24/12/2018
Good Morning,
Thank you for taking the time to leave us a review, I am very happy to hear your experience was a positive and professional one. I am sure you will continue to enjoy your new products. If there is anything i can assist with, please do not hesitate to get in touch.
Thank you once again,
Nikita (Customer Care Dept)
written by acstugwell on 05/12/2018
On-site workers were very reliable and polite. The job went pretty much seamlessly and was completed in two and half days. They worked through some very tough weather conditions without complaining and left everything clean and tidy. The windows are great and made a massive difference to our heating (no drafts). In conclusion, the process from ordering/design through to completion was very well organised and reliable. Well done to all involved. Thanks for everything
Written on: 24/12/2018
Hello,
Thank you for taking the time to leave us a review, I am very happy to hear your experience was a positive and professional one. I am sure you will continue to enjoy your new products. If there is anything i can assist with, please do not hesitate to get in touch.
Thank you once again,
Nikita (Customer Care Dept)
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As rated by our community of reviewers
Anglianhelp's Response to giraffes4june's Review
Written on: 03/06/2019
Good Afternoon,
Thank you for taking the time to leave a review. It's great to hear you decided to go with Anglian again, I'm glad you're pleased with the visit from our sales representative and I'm sure you'll be delighted once the products have been installed.
Many thanks,
Ellis (National Customer Service)