Anglian Windows Reviews - www.anglianhome.co.uk

★★★☆☆
2.7 / 5
1161
43% of users recommend this
  • Value For Money

Description (provided by business)

Anglian Home Improvements was established in 1966 and currently carries out over 800 installations per week (41,600 per year) making them a significant player in the industry. Anglian is a founding member of FENSA, is registered with Trust Mark and the GGF and many of its products hold British Standards, Secured by Design and BBA accreditations. Anglian employs over 2,000 people nationwide. According to Anglian's website, 95% of their customers would recommend Anglian to their friends and family and that they currently have £2.5 billion worth of product under guarantee across the UK.
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Anglian Windows - www.anglianhome.co.uk
Anglian Windows - www.anglianhome.co.uk
Anglian Windows - www.anglianhome.co.uk
Anglian Windows - www.anglianhome.co.uk

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Latest Reviews

★☆☆☆☆

“Worst quote ... Or not! ”

Written on: 26/07/2016

We looking to replace Windows and conservatory booked 3 companies to quote , 1st Anglian Windows . Man arrived on time and was pleasant. I explained straight away would not be committing today as want 3quotes as heard not great things about window sales .. He said that's fine no pressure... Well what a lie that turned out to be... We explained what we were looking for the sales guy showed us the product which did seem very nice .. And then it started.... The first quote came out at £15,500… Read Full Review

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★★☆☆☆

“Poor fitting.”

Written on: 19/07/2016 by wisemant (1 review written)

Firstly the Anglian Fitting Team arrived at approximately 9.45 am and was advised by the Sales Representative that before they started any work , The fitting team would survey the house and check windows before fitting to see if all were OK and no problems, No this was not done and proceeded to commence work without checking !! Secondly , Then the Scaffolding team arrived, and was abruptly told we cannot fit your windows as there is no access to your back garden I quickly told him that I was… Read Full Review

Anglianhelp's Response to wisemant's Review

Written on: 22/07/2016

Hi,

I'm very sorry to hear this. This is not the standard of service we expect to provide. Please can you email us with your full address and reference this review we will be happy to help.

Sincere apologies,

Ellis (Customer Care Dept)

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★★★★☆

“New Conservatory Roof”

Written on: 18/07/2016 by Milne1983 (1 review written)

From initial consultation with Anglian representative to the work being completed we were impressed with standard of information and the work that was carried out. The only blot on the landscape was the roof was left with many dirty patches of glue, fingermarks etc., which became very obvious when the sun was shining. When reported to Anglian, a manager arrived promptly to organise a cleaning operation. It has not yet been done but we are promised attention shortly… Read Full Review

Anglianhelp's Comment

Written on: 19/07/2016

Hi,

Thank you for taking the time to leave a review. It's brilliant to hear that you're delighted with your new conservatory roof and I'm glad the fitters done a great job. In regards to getting your roof cleaned if you email us referencing this review and provide us with your full address we will chase this up immediately for you.

Many thanks,

Ellis (Customer Care Dept)

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★★★★★

“Good product”

Written on: 15/07/2016 by Munrosi184 (1 review written)

Prompt service with fitting team getting on with the job… Read Full Review

Anglianhelp's Comment

Written on: 19/07/2016

Hi,

Thanks for taking the time to leave a review. I'm glad you're pleased with your new products and it's great to hear the fitters done an excellent job. Enjoy your products.

Many thanks,

Ellis (Customer Care Dept)

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★★★★★

“recent bay window and dining room windows replaced”

Written on: 14/07/2016

from inception to completion and product quality.Exceptional transaction which went surprisingly trouble free. The installation team were hard working, efficient, clean and courteous. thank you K Wilkinson 14/07/2016 … Read Full Review

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★★★★★

“Double Glazing Windows and Doors”

Written on: 14/07/2016 by MDeans (1 review written)

We had Anglian come to us in January to measure up for 6 windows and a glazed back door. The agent was extremely helpful in chosing our products, describing each of them with great knowledge. February they where fitted over 2 days as promised and each time they came they took great care to protect our wood flooring and decor. They did a great job and showed me how to open and close and lock the windows and door. They did such a good job that when we then decided to get the front door and… Read Full Review

Anglianhelp's Response to MDeans's Review

Written on: 14/07/2016

Hi,

Thanks for taking the time to leave a review. It's brilliant to hear that you're pleased with the service Anglian provided. I'm glad the fitters took great care and done an excellent job. Enjoy your products.

Many thanks,

Ellis (Customer Care Dept)

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★★★★★

“Anglian Windows Experience ”

Written on: 14/07/2016 by 195Fletcher (1 review written)

I recently had 4 x large picture windows replaced because the old ones were shot. The whole process went well ,but the most important part the actual fitting was exceptional. The tradesmen were polite obliging and efficient . Only top grade materials were used and the finish detail was superb . True craftsmen recommended… Read Full Review

Anglianhelp's Comment

Written on: 14/07/2016

Hi,

Thanks for taking the time to leave a review. It's excellent to hear that you're delighted with your new products and I'm glad the fitters done a brilliant job. Enjoy your products.

Many thanks,

Ellis (Customer Care Dept)

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★★★★★

“Satisfied customer”

Written on: 14/07/2016 by Azuli324 (1 review written)

Recently had Anglian replacement windows for our home. Very pleased with the standard and quality of the products. Polite and courteous salesman who gave the initial quote and good service from the surveyor prior to installation. Two fitting teams were involved and were hardworking, respectful and completed the work on time. Any issues were resolved quickly and satisfactorily and we are very pleased that we chose Anglian for these improvements to our house… Read Full Review

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★★★★★

“Outstanding quality ”

Written on: 13/07/2016 by SGuy85 (1 review written)

Outstanding quality windows and doors . Great installers .everything just went so smooth from salesman to install … Read Full Review

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★★★★★

“Difficult made easy”

Written on: 13/07/2016 by HalleOliver (1 review written)

Excellent service throughout. Knowledgeable sales team who made the options clear, less straightforward given the age of our house. Discount was hugely persuasive and substantial. The dates were arranged around us. The fitters were swift, managed all the problems the house threw at them with ease and good humour. They were tidy, pleasant to have around, professional and experienced. We instantly noticed the difference in terms of sound reduction and reduction of draughts - and finally felt… Read Full Review

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★☆☆☆☆

“An appalling service”

Written on: 11/07/2016 by Noquet (1 review written)

We booked for two doors to be fitted in March 2016. The back door was fitted but didn't lock properly. The front door had the letter box in the wrong place. Eventually they agreed a replacement. 11.07.16 sat here waiting for them to arrive for an AM appointment. Called their office at 12.30 to be told yes on way but could be anytime this afternoon. Nearly 2k spent on these doors. Shocking and awful service!… Read Full Review

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★★★★☆

“Most efficient service”

Written on: 10/07/2016 by AmirahHolman (1 review written)

I found that Anglian Windows were very efficient in their service.I had two doors and side window installed and all were satisfactory. The service was prompt and the doors and window were of lovely wood effect with special frosted glass. My only concern was that the man seemed to have to do the work on his own.The fitter was extremely efficient,polite and tidy. So all in all I would recommend this company to anyone, they certainly know their work and are extremely helpful. … Read Full Review

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★★★★☆

“Posh porch!”

Written on: 09/07/2016

A really confident, tidy installer. Let us know he had been caught in the traffic, as we had anticipated, due to local motoring event. Got on with removing previous structure, tiding as he went. We had been told it would take two days, and it was finished in time. Good job done. … Read Full Review

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★☆☆☆☆

“Replacement Bay Window - Double Glazing”

Written on: 08/07/2016 by KaydenceKearney (1 review written)

Anglian double glazing company has measured and manufactured J shape bay (one large and two smaller windows) double glazing windows. The result is that the bay window is the wrong size, gap of 12cm, probably much more. The installer didn't measure the new replacement windows before removing the old windows. 1)What the installer did in his first attempt was leave the window boards in place and try to install. There is a gap between the frame and the wall. He didn't even add 'knock on's'… Read Full Review

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★★★★☆

“Window and Roof Trim on a Townhouse”

Written on: 04/07/2016 by KarleeSchroeder1945 (1 review written)

I was happy with the service provided by Anglian. The service was quick and efficient and the result was as expected. The installation teams were friendly and approachable and dealt with any issues raised. The only downside was the amount of phone calls I received, particularly following up my experience of work done. One call would have been sufficient, but we seem to receive calls from each team that visited… Read Full Review

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★★★★☆

“quick and efficient installation. overall happy....”

Written on: 02/07/2016 by Veronica413 (1 review written)

quick and efficient installation. overall happy. initial conformation of date for instalation was a little slow. one window cracked on instalation and later patio sliding door had a locking problem. both fixed same day on repair date. all in working order now… Read Full Review

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★★★★★

“My new Conservatory”

Written on: 01/07/2016 by Raff12 (1 review written)

So we needed a conservatory for the kids play area, and a party area for the grown ups. We invited a few companies around to do estimates and my goodness the differences were huge. I think the salesmen just pick a number out of a hat sometimes. Anyway we went with Anglian after the usual horse trading. I liked the double glazing heat demonstration and the fact that the glass units are made in the UK. When the salesmen does the estimate make sure you have the design exactly as you want it. If… Read Full Review

Anglianhelp's Response to Raff12's Review

Written on: 14/07/2016

Hi,

Thanks for taking the time to leave a review. I'm glad you're pleased with your new conservatory. It's great that we resolved the issues that occurred quickly.

Many thanks,

Ellis (Customer Care Dept)

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★★★★☆

“Dry and secure garage”

Written on: 30/06/2016 by LMMiller (1 review written)

We arranged to have a replacement PVC double-glazed side door and window for our garage since the existing window did not shut and the door allowed rain to come in. I was impressed by the speed of service from commissioning to installation. We needed to be able to vent our tumble dryer through the window and the salesman came up with an excellent solution. We were given an installation date by phone but it was not until the day before installation that we had written confirmation. This was… Read Full Review

Anglianhelp's Response to LMMiller's Review

Written on: 14/07/2016

Hi,

Thanks for taking the time to leave a review. It's excellent to hear that you're satisfied with your new products, I'm glad the fitters done a superb job. Enjoy your products.

Many thanks,

Ellis (Customer Care Dept)

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★★★★★

“Bathroom window”

Written on: 27/06/2016 by Madden166 (1 review written)

We had our bathroom window replaced from a wood window to an Anglian PVC window. The sales agent was great and helped us pick out our best option. The fitters were amazing and finished the job quickly and perfectly. Could not say a bad thing about Anglian - they were amazing to deal with … Read Full Review

Anglianhelp's Comment

Written on: 14/07/2016

Hi,

Thank you for taking the time to leave a review. It's great to hear that you're delighted with the work Anglian completed, I'm glad the fitter done an excellent jobs. Enjoy your products.

Many thanks,

Ellis (Customer Care Dept)

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★★★★★

“Honest Easy Reliable”

Written on: 20/06/2016

Very easy to deal with, even changing installation dates was easy. Quality workmanship in a polite and professional manner. Scaffolding removed promptly on completion… Read Full Review

Anglianhelp's Comment

Written on: 14/07/2016

Hi,

Thanks for taking the time to leave a review. It's great to hear that you're delighted with the service Anglian provided. I'm glad it was all completed on time.

Many thanks,

Ellis (Customer Care Dept)

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