Anglian Windows Reviews - www.anglianhome.co.uk

★★★☆☆
2.9 / 5
1488
48.0% of users recommend this
  • Value For Money

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Anglian Windows - www.anglianhome.co.uk
Anglian Windows - www.anglianhome.co.uk
Anglian Windows - www.anglianhome.co.uk
Anglian Windows - www.anglianhome.co.uk

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Latest Reviews

★★★☆☆

“Installation of patio door”

Written on: 22/07/2017 by Griffin254 (1 review written)

The patio door looks very nice, and very modern, but when installed a part was missing, and the installers had to return to finish the job. They had difficulty removing the door and had to remove a lot of edging. When finished the edging either side of the runner was chipped and scratched, and the men just covered in the scratches. Not very happy… Read Full Review

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★★★★★

“good job, well done”

Written on: 22/07/2017 by ZariahKelleher (1 review written)

The work was efficiently carried out and the workers polite and helpful. The rubbish was removed for recycling where possible. There was no mess left behind… Read Full Review

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★☆☆☆☆

“sub standard windows”

Written on: 21/07/2017 by ajayaso (1 review written)

I FEEL I HAVE BEEN DUPED BY ANGLIAN.THEY INSTALLED 5 WINDOWS AND I PAID ABOUT £6000 AND IAM STILL HAVING PROBELEMS.THEIR CUSTOMER SERVICE DON'T EVEN BOTHER TO REPLY MY EMAILS NOW. POOR QUALITY AND BAD WORKMANSHIP. I WOULD NEVER RECOMMEND ANGLIAN TO ANYBODY. DON'T TRUST THEIR SALESMEN BECAUSE THEY DON'T ALWAYS TELL THE TRUTH.THERE WERE SO MANY DEFECTS FROM THETIME THEY WERE INSTALLED BUT THEY STILL INSIST THAT THE WINDOWS ARE PERFECT.ALL MY EMAILS AND LETTERS TO THE CEO HAVE BEEN IGNORED… Read Full Review

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★★★★☆

“Efficient”

Written on: 21/07/2017

From beginning to end it was fast and efficient. The salesman was very helpful and did not try the hard sell. He gave us all the information we needed and it was his performance that convinced us to go with Anglian. The surveyor was prompt and asked various questions. His professional attitude gave us further assurance that we had chosen well.Finally the fitters were extremely business like and did the job without fuss but with obvious care. It took only about three weeks after we placed the… Read Full Review

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★☆☆☆☆

“Porch”

Written on: 21/07/2017 by opMcGregor418 (1 review written)

Terrible communication, poor customer service in fact utter rubbish… Read Full Review

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★★★★★

“Extremely satisfied”

Written on: 21/07/2017

The representative was an excellent fund of knowledge and guided us with helpfully with his expertise. The installation, which was completed in a day,was efficient and satisfactory. The contact with the office of Anglian was appropriate and helped in a practical way. I cannot think of anything negative to say about the installers or their work. Suffice to say we are very pleased now that our old rotting wooden one has been replaced and anticipate many years of satisfaction. … Read Full Review

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★★☆☆☆

“Poor experience”

Written on: 20/07/2017 by Anglian20 (1 review written)

I have used Anglian over a period of 20 years. The installation date had been in the diary for 4 weeks. The installers were off sick on the day. The local office phoned me and apologised. The schedule staff called and rescheduled for the next day. The new patio doors have a scratch (very visible) down one window so has to be replaced. The installers did not have the paint to match up the edges of the patio door outside. It looks a mess. The design of the door key is poor and not a patch on the… Read Full Review

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★★☆☆☆

“Over-promised, under-delivered...”

Written on: 20/07/2017 by murdind (1 review written)

The sales process for the doors we purchased was good - lots of advice, and what appeared to be honesty and integrity when it came to our selection of the right products for us. All good. The constant calls from your call centre from the moment I registered an interest in purchasing a door was an issue I have to say - you are relentless, and nearly put me off going ahead with anything. It's both intrusive and irritating. Our survey for the installation was all straightforward - a perfectly… Read Full Review

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★★★★★

“Great service! ”

Written on: 19/07/2017 by SavannaCastro117 (1 review written)

We're very happy with our brand new front door and the service we received from Anglian. From start to finish, we felt we were getting the best value for our money. Wouldn't hesitate to recommend… Read Full Review

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★★★★☆

“New Fab Front Door”

Written on: 19/07/2017 by HunterYates (1 review written)

From start to finish this process was made simple . We made our choices from a wide range to get exactly what we wanted in style and colour. The explanation of finance options was straightforward and we were given an installation date to suit us. The work was carried out with no problems and we are now the possessors of a lovely new front door. Would recommend as a trouble free experience… Read Full Review

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★★★★☆

“Patio Door Installation”

Written on: 19/07/2017 by bbMaher478 (1 review written)

Good work undertaken. Prompt, polite and tidy. Completed efficiently and professionally… Read Full Review

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★☆☆☆☆

“Was not impressed”

Written on: 19/07/2017 by Nmzs (1 review written)

Bad fitting, broken locks, stiff windows, plastics shavings left in the window seals, incorrect door lock fitted, missing items, silicone was a mess, had to be redone. My old windows were better. Wish I didn't spend the money now… Read Full Review

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★★★★★

“a happy customer”

Written on: 16/07/2017 by 142Ramirez (1 review written)

I was very pleased with the care shown by the men who came to fit my windows. As for the windows - they are great and certainly surpass my expectations. I only wish I had done this years ago!… Read Full Review

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★★★★☆

“Brand New Front Door”

Written on: 15/07/2017 by Munros (1 review written)

We were very pleased with the whole process - estimating, surveying and fitting and the finish. The new door and new adjoining windows have made a big difference to our Edwardian house - no draughts now. The contractors were really helpful in keeping a shelf we wanted kept and doing all they could to achieve that. Our only reservation was the time to do the job - it took longer than anticipated… Read Full Review

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★★☆☆☆

“And so it goes on!”

Written on: 15/07/2017

Initial installation was 15.11.16 and we are still not complete! Do I need to say any more! How a company can exist when performing like this amazes me!… Read Full Review

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★★☆☆☆

“Nothing but aggro”

Written on: 14/07/2017 by Barbara47 (1 review written)

7 Windows fitted and problems non stop. They ignore make excuses and I'm an old lady. Still waiting to get some proper sleep as I can hear the traffic. Windows no good.had to have a refit as job wasn't done properly first time around. Still waiting for them to sort out problem. Said they would phone or come round and I.m sick of phoning and getting more excuses. May have to resort to secondary windows goodness knows what that will cost. All I want is Windows that can eliminate the noise… Read Full Review

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★★★★☆

“Front door and Porch”

Written on: 14/07/2017 by GenevievePiper (1 review written)

Good friendly service team that did a great job. Product is well put together… Read Full Review

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★☆☆☆☆

“Bad workmanship and manager”

Written on: 13/07/2017 by Davmag (1 review written)

We had our patio windows fitted in October since then we have had six different sets of fitters who each tweaked something. They did not listen to us the first two who came out were useless they did not put the windows in properly and we're supposed to come back and fix them but did not turn up. Two sets of fitters came out and just took photographs said they were not there to fix the problem just to get evidence. The other sets of fitters when we told them what was the problem they said it… Read Full Review

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★★★★☆

“Windows and doors”

Written on: 11/07/2017 by AudrinaHumphrey (1 review written)

Am quite satisfied with the product but felt that the installation was rushed $ days booked but only 2 used. Reflected in minor blemishes, items missing and minor damage to outer skin of door sill… Read Full Review

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★★★★★

“Front windo and front door replacements.”

Written on: 10/07/2017 by Alissaw1959 (1 review written)

I was very pleased with the service provided, the surveyor and operatives most polite and helpful, very efficient. An excellent job completed in short time, exactly as programmed. The end result very satisfactory… Read Full Review

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