Anglian Windows Reviews - www.anglianhome.co.uk

★★☆☆☆
2.3 / 5
872
33% of users recommend this
  • Value For Money

Description (provided by business)

Anglian Home Improvements was established in 1966 and currently carries out over 800 installations per week (41,600 per year) making them a significant player in the industry. Anglian is a founding member of FENSA, is registered with Trust Mark and the GGF and many of its products hold British Standards, Secured by Design and BBA accreditations. Anglian employs over 2,000 people nationwide. According to Anglian's website, 95% of their customers would recommend Anglian to their friends and family and that they currently have £2.5 billion worth of product under guarantee across the UK.
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Anglian Windows - www.anglianhome.co.uk
Anglian Windows - www.anglianhome.co.uk
Anglian Windows - www.anglianhome.co.uk
Anglian Windows - www.anglianhome.co.uk

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Latest Reviews

★★★★☆

“Anglian Windows, soffits & gutters”

Written on: 03/06/2015 by Kyan1993 (1 review written)

Not the best salesman (didn't fill the form in right and he seemed as if he was more interested in his commission ) scaffolders left a couple of pipes and rubbish after the job. The window fitter was excellent would defiantly recommend him… Read Full Review

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★★★★★

“New conservatory roof”

Written on: 01/06/2015 by Hansen43 (1 review written)

The replacement of my old conservatory roof was completed very quickly and the installation team did a very good job. The new roof has greatly improved the appearance of the conservatory. I have no hesitation in recommending Anglian to other people. The new tinted glass is vastly superior to the old polycarbonate roof… Read Full Review

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★★★★★

“Garden Room with Timberland flooring”

Written on: 30/05/2015 by SarahMueller (1 review written)

From the first visit of the salesman to the last visit to check everything was fine, Anglian Home Improvements did a great and efficient job. Each stage of the installation was well planned and I was kept informed along the way with very little waiting time in between stages. There was a slight hiccough over the base but the supervisor came out over the bank holiday weekend and the problem was rectified and we were back on track. I am a very satisfied customer. I now have a lovely room to sit… Read Full Review

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★★★★☆

“I can see clearly now!”

Written on: 24/05/2015

Our new Anglian windows are stylish and have improved the appearance of our house both externally and internally. The core temperature of our home has improved and traffic noise has been noticeably diminished. We were pleased to take delivery of the windows earlier than expected and the installation was completed quickly by a team of four; this number was a little overwhelming initially in our three-bedroom semi-detached home, and we should have liked a little warning in order to make our own… Read Full Review

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★★★★★

“Excellent service”

Written on: 23/05/2015 by SuePhillips (1 review written)

The service was great from the start when the original survey was done. The work was started earlier than first expected and the windows have been installed to a high standard. Minor repairs as a result of the installation were also done immediately. The windows look lovely and I would definitely recommend the company to others. The fitter was excellent… Read Full Review

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★★★★★

“Great Spec and Professional Fitting”

Written on: 23/05/2015

The Salesman demonstrated the windows and explained why the wholly British company Anglian Windows produce superbly specified Windows and Doors and have been in business for many years. He showed us many colours and designs, easily meeting our suggestions After agreeing a price the Surveyor came the following week and measured up. The surveyor pointed out that we had to have an opening window in our small Kitchen, which cost extra as the Salesman had not pointed this out. We asked for the… Read Full Review

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★★★★★

“My experience with anlian”

Written on: 23/05/2015 by Collier461 (1 review written)

I cannot find a fault with Anglian. The rep, surveyor, the installers,someone coming to the house to make sure the job was going well, people phoning me. To see if I was satisfied. In fact! The personal touch. Well done Anlian… Read Full Review

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★★★★★

“First class service from start to finish”

Written on: 22/05/2015 by PBDunne (1 review written)

From the moment the representative stepped in our house we were impressed, he was polite, friendly and not at all pushy. He even removed his shoes before entering our lounge! He was thorough and explained everything in detail without making it sound complicated. He was aware from the start we were getting another 2 quotes and didn't try to dissuade us from getting them. A week after signing for Anglian to do our windows the surveyor came, again he was polite, thorough and friendly. We were… Read Full Review

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★★★★☆

“Brilliant service and quality product”

Written on: 21/05/2015 by Markt0702 (1 review written)

Had all of our windows replaced and a front door, they were fitted within the time that we were originally quoted and the work which took days was completed to a very high standard. The fitters were excellent, friendly and did a fantastic job cannot fault them. There was two problems one vent was missed off the spare bedroom window and a vent cover was missing. These were rectified quickly and without any hassle. Overall i am very happy with the product and would recommend… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS”

Written on: 21/05/2015 by Monks1979 (1 review written)

Had our windows fitted 5 years ago and have an ongoing battle with them since. They refuse to come out, when they say they are coming they don't turn up and when i call i get told they have been out, problem resolved and the case is closed. The latest excuse is "it's cosmetic and we can not do anything about the look of the windows inside" Our windows look lie they have been fitted by a child, corners are not mitred and our bathroom window is a inch too short which they filled with putty and i… Read Full Review

Anglianhelp's Response to Monks1979's Review

Written on: 22/05/2015

Hi,

I am very sorry to hear of this experience with our company, it is definitely not the standard of service we set out to achieve.

I would like to help to try and get this resolved. Please could you email me your contract number, address and postcode please, referencing this review for clarity.

I have sent you a private email through Review Centre with the email address.

Many thanks

Louie (Customer Care Dept.)

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Monks1979's reply to Anglianhelp's Comment

Written on: 22/05/2015

Thank you for replying but I have been trying to get this resolved for 5 years now and all faith has gone and I think I'm just going to have to either put up with my cowboy windows of save up to get them replaced by a professional company. I know when I reply to you that it will go into a bucket and nothing will be done

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Anglianhelp's reply to Monks1979's Comment

Written on: 26/05/2015

Hi,

I'd really like to help and can get this investigated by our team in head office.

Could you drop me an email or reply with your contract number so I can have a look into this please?

Thanks

Louie

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★★★★★

“Great service Great fitters”

Written on: 21/05/2015 by PaisleyArcher208 (1 review written)

Team arrived on time and were very polite. They wasted no time in fitting the patio doors which were of good quality, they explained the locking system to our satisfaction, and even had time to give us advice on the problems that we were having with our front door. All in all a great product fitted by great installers … Read Full Review

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★★☆☆☆

“Anglian Installation Shambles”

Written on: 20/05/2015 by Smnnaylor (1 review written)

Shambolic Installation We had Anglian install windows and a door for us in April 15. The installations team arrived without scaffolding, but took a window out anyway causing significant damage to the outside of our house. It took three weeks to get everything resolved. Generally the installations team were happy go lucky and unconvincing. They left damage internally, in total contradiction to what the salesman told us. The teams fitting the windows did not have a good word to say about their… Read Full Review

Anglianhelp's Response to Smnnaylor's Review

Written on: 21/05/2015

Hi,

I am very sorry to hear of this experience with our company, it is most certainly not the standard of service we expect to hear about.

I have sent you a private message through Review Centre requesting further information about this as I'd like to get this looked into.

Many thanks

Louie (Customer Care Dept.)

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★★★★★

“Our Anglian Conservatory”

Written on: 20/05/2015 by gvPatterson194 (1 review written)

This conservatory replaced a previous and much loved conservatory. I was very unsure that any one else could match my old one. Anglian has done just that. The experience of those who built it, prepared the ground work for it and all others involved was really good. The finished conservatory is wonderful. I am exceptionally pleased with the design, assisted by the sales representative, who was very helpful in guiding us over the hurdles of choosing the product. The quality is superb. It is… Read Full Review

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★★★★☆

“Excellent quality product and fantastic installers!”

Written on: 20/05/2015 by Josie19 (1 review written)

Although the initial salesman who visited us took WAY too long, with a DVD presentation and product samples, we decided to go ahead with Anglian for the quality of their products and the fact that they are in control of the whole process from manufacture onwards. They could also supply everything we needed, roof work, windows and garage door. We had fascias and soffits fitted and, as there was a bit of a problem with some of our roof tiles, some extra work was needed but the installers kept us… Read Full Review

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★★★★★

“fantastic”

Written on: 19/05/2015 by Hall272 (1 review written)

Only issue was with the scafolding company unhelpull. When the scafold went up our sky went dead we told the scafolding team and were told some one will come the next morning to sort it out this never happened and we were without sky tv for the duration of the work this was very annoying .if we had been told before we could have got someone to move the dish our self's. … Read Full Review

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★★★★★

“Great Quality and Good Service”

Written on: 19/05/2015

Quotation of Anglian was bit expensive then local window companies but the reason I have decided to go with Anglian was due to quality of windows and doors. I must say its great quality and good customer services. Also I was looking for reliable company to install windows and doors, Anglian tick all the boxes in terms of quality, reliability and price. Overall process and experience was great. Window sales person, surveyor and fitter were really good. Anglian will be my first choice for any… Read Full Review

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★★★★☆

“Very good job”

Written on: 15/05/2015 by HaleyArnold116 (1 review written)

Had two Windows fitted both to a very good standard. Would recommend as both the company and fitters very good. There was a problem with the kitchen window (fitter error) rectified very quickly, so no complaint… Read Full Review

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★★★★★

“HILL FARM PENNYMOOR”

Written on: 15/05/2015 by ArjunNeal353 (1 review written)

I can highly recommend Anglian Windows, as we were very pleased with all aspects from the rep, through to the installers. I cannot speak too highly with regard to the installation and the two fitters were polite, tidy and hardworking and the finished result is very high. It is a pleasure to give praise and have the confidence in a product that you are buying and not have to be disappointed by shoddy workmanship and bad behaviour. Absolutely brilliant… Read Full Review

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★★★★☆

“Product looks good and the installation caused minimum...”

Written on: 14/05/2015 by stronell (1 review written)

Product looks good and the installation caused minimum disruption. There was a slight problem with my adjoining neighbour's gutter but that was resolved quickly. The only issue to cloud the otherwise clear sky was the bagged asbestos, which was left on our lawn. It had been missed by the collection team but we have been assured that it will be removed in the next few days… Read Full Review

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★★★★★

“Conservatory with Anglian”

Written on: 13/05/2015 by Lynnemclaren (1 review written)

Anglian have just put a conservatory onto my property - The whole procedure was run smoothly and professionally and they accommodated me with dates and all was completed within two weeks. The staff were more than helpful and went that extra mile to please. I would recommend the team of people I had involved with my conservatory through Anglian… Read Full Review

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