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Latest Reviews

“Tesco Online Deliveries”

Written on: 19/06/2016 by 383Floyd (1 review written)

I would like to mention the driver who delivered my online delivery today 16/06/2016. He has delivered to my address many times since I started using online delivery. He has always been on time, courteous, always helpful and my dog loves him to bits. He brings treats for the dog! My mobility is limited and he is always helpful. He is smartly turned out and a credit to Tesco. He spends time to explain the receipt and any substitutions. Online shopping with Tesco has been a godsend to me… Read Full Review

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“wine aisle”

Written on: 26/03/2016 by partygirl1947 (1 review written)

I wish to make a comment regarding the resident wine expert at Tesco's Halifax Road, Buttershaw, Bradford store. I have always found her so helpful and extremely knowledgeable about the products in store. If what you want is not stocked, she will suggest a suitable alternative. well done … Read Full Review

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“Great online shopping”

Written on: 02/03/2016 by Ebonyrabbit26 (1 review written)

I ordered on line because of illness and being unable to go shopping myself. I was so pleased with the service. It was obvious that my shopping had been chosen and packed with great care. The delivery was on time and delivered with courtesy and kindness - the delivery was brought through straight into my kitchen. This has shown me that even though we are a bit under the weather at the moment we can still maintain our independence and cook good meals with excellent produce. Many thanks for… Read Full Review

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“Short Life”

Written on: 28/02/2016

Yet again Tesco's have delivered fresh meat with a very short shelf life, this has happened on a regular basis, I will be trying another supplier in future… Read Full Review

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“Irish Tesco Online serrvice fails isenior citizens”

Written on: 02/01/2016 by Tristani44 (1 review written)

Tesco Ireland incompetent service does not allow purchasing with nonirish credit card card and provides no phone number to customer outside Ireland organising delivery of food to senior citizen living in Ireland. Cheeky customer services and failed to deliver and failed to inform of inability to deliver leaving senior citizen without food for two days. nothing counts your slogan is meaningless… Read Full Review

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“can I leave zero stars?”

Written on: 29/12/2015

Placed an order, chosen a time slot for home delivery, got a confirmation of payment and just couple of hours before the delivery they call me saying my order has been canceled due to the impossibility to deliver at that time. I will never ever buy again from Tesco. Really bad service. No wonder why they are losing business… Read Full Review

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“meats”

Written on: 24/12/2015 by 128Olson (1 review written)

rump steaks full of fat would never buy again thought they had trained butchers,the fatty lumps, not even my dogs would entertain it,an at £3 each it was £6 well waisted on a store that susposed to pride itself ,thanks Tesco ,but wont be buying meat from you again,poor quality,was it realy rump steak I'm not sure… Read Full Review

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“dead hudl 2”

Written on: 18/12/2015 by Hurstzi495 (1 review written)

bought a HUDL2 30/9/2015, as a xmas box for my 6yr old granddaughter on the 16/12/2015 I opened it up to set it up, it went into update mode and died store cannot help me tech support said it cannot guarantee it would be repaired b4 xmas… Read Full Review

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“Unhelpful driver”

Written on: 11/12/2015 by MoriahBennett144 (1 review written)

I just had a home delivery from Tesco, the driver just plonked 3 trays of food on my doorstep, and did not lift a finger to help me load all items into my bags, to be honest, it would be easier to go to the shop and get it myself, there is no greeting of "Hello" or "Good day" All you get when you open the door, is, "Tesco delivery" the attitude seems to be that the customer is a pain in the backside for having the nerve to make a home delivery order, the driver forgets that, if l didn't make a… Read Full Review

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“Healthy living? Ruined by too much salt”

Written on: 30/11/2015 by Glover292 (1 review written)

Just tried tried Tesco's "healthy living" Ham and mushroom tagliatelle. Would have been perfectly acceptable were it not for excess salt (1.5g - 25% of reference daily intake!) Why ruin an otherwise perfectly palatable product (and bring into question whether this is indeed "healthy")?… Read Full Review

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“Mobile phone”

Written on: 28/11/2015

After 8 months phone had a fault tesco reset it worked for 4 days tesco then suggest I take it direct to a Samsung shop after a repair by Samsung the same fault returned obviously it is a manufacturing fault and this is not fit for service and should be replaced but not according to tesco they have to try 3 times themselves by returning it to Samsung and leave you without a phone for as long as it takes basically customer service is useless we have your money thank you very much goodby … Read Full Review

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“Going downhill fast!”

Written on: 23/11/2015 by Caitlynf381 (1 review written)

I used to recommend Tesco grocery home delivery service. Usually very good, & on the odd occasion mistakes were made, customer service had been excellent. Unfortunately this seems to have changed dramatically in the last few months. Rude store manager/customer liaison (I'm referring to the Yeovil branch)and the customer service staff disinterested and with a similar attitude. I have recently found out from a delivery driver, that the "pickers" are all in competition - the managers give… Read Full Review

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“Tesco NO cheese sauce 350g”

Written on: 16/10/2015 by Liatris (1 review written)

In a hurry so picked up a tub of cheese sauce for the cauliflower. When I asked my husband what he thought, the response was- Well, it was wet! I think the 15% cheese ingredient was missing. Could not even taste any seasoning. You have to do better than this Tesco. I am lucky where I live. As I can shop elsewhere. This happened after buying a bag of frozen cauliflower and cheese sauce last week, which was off and it too went in the bin. … Read Full Review

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“Didn't turn up”

Written on: 02/10/2015 by Daugherty92 (1 review written)

Placed my grocery order by click and collect. I arrived at designated collection point at the time stated( as per email). As expected my order failed, alongside others, to be there. Apparently a super new computer error, what a surprise! A complete 10mile round trip waste of time. So beware! click and collect - nothing… Read Full Review

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“Web site home delivery or pickup”

Written on: 15/08/2015 by Natalia25 (1 review written)

Refused to accept my address as per my Tesco card. Insisted I lived in a "pick from the list" of other addresses not even in my county. Help desk insisted my address was correct and would not go and check where the online orders were going to go to. Gave up in the end so decided to try for collection. I must say at this point I am in bed ill, but no joy here either, Wont put half the items into my basket. Takes forever to get to the products I wanted. Tried to get back customer service but it… Read Full Review

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“meal deals”

Written on: 08/08/2015 by McMahan228 (1 review written)

had dine in for 2 what a waste of money the food was tasteless no favour at all. wont go back… Read Full Review

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“Minimum order increased for home delivery”

Written on: 17/07/2015 by yiFraser274 (1 review written)

Tesco's online shopping with home delivery, has been an excellent service. However, from 23 July, the minimum order has been increased from £25 to £40. This may be OK for families but for single person households, or for those on a low or fixed income, it is too high. Unlikely to be using after 23 July as it will be unaffordable… Read Full Review

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Telrose's Comment

Written on: 05/08/2015

As a couple of OAP we fully agree with this statement about minimum order increased for home delivery. We thought Tesco were trying to win back lost customers, this to us does not seem the way to do it. Back to Asda.

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“Home Delivery a Shambles”

Written on: 15/07/2015 by PTP400 (7 reviews written)

I regularly use tesco home delivery but it is no longer worth the trouble with around every other delivery wrong. Latest delivery was missing items but still charged, had short use by dates and no receipt provided. In fairness the customer service sorts it out but it should not happen so often. Very disappointed. I think it is delivered from the Talbot Green store so beware… Read Full Review

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“Staff helpfulness and pleasant attitude.”

Written on: 02/07/2015 by jfEdwards348 (1 review written)

Greeted with a smile and a pleasant "Good Morning" upon entering your Cardiff (Western Avenue) store - helpful assistance to this elderly and disabled regular shopper here. Check-out staff always with a smile and offer of help with packing together with time to ask "How are you today?" I commence my shopping and depart with a feeling of how nice everyone has been… Read Full Review

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“OVERCHARGED on groceries”

Written on: 20/06/2015 by letta (3 reviews written)

Two weeks in a row I have been overcharged on my grocery delivery. Please be aware and check your bills. Customer service was less than helpful. Very disappointing.. would not recommend !!… Read Full Review

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