Bauknecht WAE8987 - Water stop indicator coming on to regular when there is no fault, brushes on motor, one half worn, the other ok ???? Replaced, the motor itself arc-ing, the machine is 18 months old, it does not have to contend with heavy laundry loads every week as there are only the two of us at home now. Local engineer does not seem to keen to work on it..........was bought from Comet.

Don't touch one of these Bauchnecht WAE8987 washing machines if you want a prompt repair. We purchased a Bauchnecht from Comet 18 months ago. Our motor failed in January and Comet took over a week to come and assess the machine, quoted 10 days for delivery of the motor which then arrived a day late. We were then quoted a further week for an engineer to roll up and repair it - 25 days. Comet's disinterested reply was "we just sell the machines" when we pointed out that we had specifically asked about spares delivery when purchasing. "We can't be held responsible for what people in the stores tell the customers"!!!

DONT BUY IT!

Machine has a 'water stop' feature designed to prevent flooding, supposed to cut in if too much detergent put in or if a leak develops. This was cutting in with frequent regularity causing the machine to stop with a load inside and the display to flash A--A and F--F simultaneously. The solution - to unplug the machine, wait three minutes and remove the laundry, no further use would be possible for at least 24 hours when the machine would rest itself and a fresh cycle could be attempted. Instruction book advises you to disconnect machine, pull it out and tip forward to drain it and reset!! Is this a joke?
No help from 'Whirlpool' cusomer care when I phoned after 2 visits from 'Comet's' engineer (+ new parts) failed to find fault, very difficult to contact Whirlpool, hung on the phone for 30 minutes before I got a disinterested reply 'we ARE VERY busy! yes Whirlpool in my opinion your machines are terrible, no wonder you are VERY busy!
Back to 'Comet'. Two more visits from their engineers and laundry farmed out all over my neighbourhood. No success, offered a refund or credit note from Comet. No grouse with comet, they were very good. Buying an AEG L76669 I will keep you posted (would have bought a Miele, but door opens wrong side as does Zanussi).