24 Hours Booking - www.bookings-24hours.com Reviews
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From 2 ratings and 10 reviews
20% of users recommend this product
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10 Reviews For 24 Hours Booking - www.bookings-24hours.com
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Guest 20th Oct 2009
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Hi everyone,
We are from Australia and have also had a bad experience with Reservations Europe.com. We were not supplied with the phone number, directions or address for the hotel upon booking. When we arrived in Milos we asked the tourist office who sent to us to a hotel with a simlar name. We then called Reservations Europe Athens and a man supplied us with a phone number for the hotel, which rang out every time we called. We called back Res Europe who were unable to help us anymore. We then advised them that we would like a full refund as we would need to find another hotel, and they agreed.
It has now been 3 months and still no refund after many emails and phone calls. They seem to be blaming it on the local Milos office and taking NO responsibility for the fact that they have taken our money and then failed to provide the details of the hotel so that we could actually locate it.
Now I am beginning to think that the whole thing is a fraud - that they never had a booking with the hotel in Milos, merely taking our money and running!
STAY AWAY FROM THIS AGENCY - THEY ARE FRAUDULENT AND COMPLETELY UNTRUSTWORTHY.
Please let me know if you have also had negative issues and have had any luck resolving it.
Autumn & Alex Peters
- Read Guest's full review and ratings (233 words)
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Guest 18th Oct 2009
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We have made a reservation, they cancelled 3 days after but never refund us.
This company is a Scam.- Read Guest's review (18 words and 1 comment)
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Guest 9th Oct 2009
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I booked a hotel in kemer turkey for 5 nights they confirmed and charged the sum immediatly from my creditcard the same day I contacted the hotel and find out that the reservation was fake. When I told them that the hotel did not accepted their confirmation they came with a alternative hotel which I did not accepted and cancelled all resevations. This is 40 days ago and I did not have my payment back. Be warned reservationseurope.com makes reservations to hotels worldwide and collect the payment ...- Read Guest's review (92 words)
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Guest 21st Sep 2009
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I booked a hotel in Greece and received a confirmation of booking. They also deducted 2000 Euro from my credit card. When I arrived at the hotel they had no knowledge of the reservation and the hotel was booked fully. I manage to get a room at the villa part of the hotel for a rack rate. After contacting '24 hours Booking' they said that they would refund the money to my credit card and that the hotel suddenly informed them that there was no rooms available. After waiting for 2 weeks i called to ...- Read Guest's review (156 words)
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Guest 14th Aug 2009
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This review is for www.reservationseurope.com, site is owned and operated by 24 Hours Booking A.E.
Booked 3 rooms in a 5 star hotel in Turkey via this company paid over 9000 Euro. The money had been taken from the cards at the time of the booking a month in advance of the holiday. 2 weeks later we called the hotel to confirm the booking, nothing there, called Reservations Europe they said the booking 100% done nothing to worry about.
So after a long flight we arrived at the hotel with 3 child ...- Read Guest's review (526 words)
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Guest 23rd Nov 2008
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My booking was for an apartment with breakfast for three people. The booking with the hotel was only made for two and did not include breakfast. 24 hours booking will not reply to my email- Read Guest's review (63 words)
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lijanel 1st Oct 2008
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Our credit card company has been called in to the rescue. 24 Hours Booking and King Jason Hotel in Athens are running away from reimbursing the one night not used (although enough notice was given) by blaming each other. Owner of 24 Hours Booking was all fine and everything when spoken to on the phone, but then never came through. And finally, not only did it not reimburse us the one night being disputed, it charged us another night after check-out.- Read lijanel's review (124 words)
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ANDONIS14 21st Jan 2008
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The site was very helpful to make our plans- Read ANDONIS14's review (47 words)
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rocket123 4th Jul 2007
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Always ready to help and a great service. A travel agent with nice and friendly staff.- Read rocket123's review (36 words)
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GreeceVisitor's review has yet to be rated - Be the first!
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The booking agency 24 Hours Booking has hotels in Greece and some other countries around Greece, but they can not spell the word responsibility and they have little or no knowledge about the hundreds of relatively simple hotels that they have contracted. It's all about making quick money and then forget the customer as soon as possible.
At first the information about the geographical location of the hotel was misleading as the graphical map guide (http://hotels.greece-bookings.co ...- Read GreeceVisitor's review (753 words)








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