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Written on: 03/09/2010
We booked a hotel in Athens for 3 nights about 2 months ago and just 2 weeks befor we're due to go on holiday we received a cancellation email from reservationseurope.com saying that the financial partner went into administration.
If we want to keep the reservation we'll need to contact the hotel direct or i can get a refund from my credit card co.
I've contacted my credit card co and they knew about 24hours booking going bankrupt so i can claim my money back luckily.
Also contacted the hotel… Read Full Review
Written on: 22/08/2010
Stessa frode capitata agli altri recensori. L'agenzia ha addebitato l'intera somma subito ma l'hotel non mai stato pagato. Purtroppo l'abbiamo scoperto sul posto, in pieno agosto, un paio di settimane prima avevo chiesto una conferma della prenotazione e mi hanno scritto che era tutto ok!… Read Full Review
Written on: 24/03/2010
Avoid "24 Hours Booking" or reservationseurope.com by all means. They are completely fraud. Never never even login to their site! They first confirm the reservation, then collect all the payment, and afterwards sen an e-mail to you saying the reservation has been cancelled, but you are not refunded for the payment. They should be jailed right away!… Read Full Review
Written on: 21/01/2010
This company is completly fraud. 24hoursbooking.com or reservationseurope.com they are from Greece Located in Athens. I am from the Netherlands booked together with a friend 2 rooms in Turkey total costs 4000 Euro we recieved nice confirmation e-mail we printed out this mail and fly to Turkey once arrived at the hotel we had the shock of our lives they even not heard of those two companies before so the confirmation was totaly a lie.
We tried tom make contact with them but it was not possible… Read Full Review
Written on: 20/10/2009
We are from Australia and have also had a bad experience with Reservations Europe.com. We were not supplied with the phone number, directions or address for the hotel upon booking. When we arrived in Milos we asked the tourist office who sent to us to a hotel with a simlar name. We then called Reservations Europe Athens and a man supplied us with a phone number for the hotel, which rang out every time we called. We called back Res Europe who were unable to help us anymore. We then… Read Full Review
Written on: 18/10/2009
We have made a reservation, they cancelled 3 days after but never refund us.
This company is a Scam… Read Full Review
Written on: 09/10/2009
I booked a hotel in kemer turkey for 5 nights they confirmed and charged the sum immediatly from my creditcard the same day I contacted the hotel and find out that the reservation was fake. When I told them that the hotel did not accepted their confirmation they came with a alternative hotel which I did not accepted and cancelled all resevations. This is 40 days ago and I did not have my payment back. Be warned reservationseurope.com makes reservations to hotels worldwide and collect the… Read Full Review
Written on: 21/09/2009
I booked a hotel in Greece and received a confirmation of booking. They also deducted 2000 Euro from my credit card. When I arrived at the hotel they had no knowledge of the reservation and the hotel was booked fully. I manage to get a room at the villa part of the hotel for a rack rate. After contacting '24 hours Booking' they said that they would refund the money to my credit card and that the hotel suddenly informed them that there was no rooms available. After waiting for 2 weeks i called… Read Full Review
Written on: 14/08/2009
This review is for www.reservationseurope.com, site is owned and operated by 24 Hours Booking A.E.
Booked 3 rooms in a 5 star hotel in Turkey via this company paid over 9000 Euro. The money had been taken from the cards at the time of the booking a month in advance of the holiday. 2 weeks later we called the hotel to confirm the booking, nothing there, called Reservations Europe they said the booking 100% done nothing to worry about.
So after a long flight we arrived at the hotel with 3… Read Full Review
Written on: 23/11/2008
My booking was for an apartment with breakfast for three people. The booking with the hotel was only made for two and did not include breakfast. 24 hours booking will not reply to my email… Read Full Review
Written on: 01/10/2008 by lijanel (1 review written)
Our credit card company has been called in to the rescue. 24 Hours Booking and King Jason Hotel in Athens are running away from reimbursing the one night not used (although enough notice was given) by blaming each other.
Owner of 24 Hours Booking was all fine and everything when spoken to on the phone, but then never came through. And finally, not only did it not reimburse us the one night being disputed, it charged us another night after check-out… Read Full Review
Written on: 04/07/2007 by rocket123 (1 review written)
Always ready to help and a great service. A travel agent with nice and friendly staff… Read Full Review
Written on: 19/09/2006 by GreeceVisitor (1 review written)
The booking agency 24 Hours Booking has hotels in Greece and some other countries around Greece, but they can not spell the word responsibility and they have little or no knowledge about the hundreds of relatively simple hotels that they have contracted. It's all about making quick money and then forget the customer as soon as possible.
At first the information about the geographical location of the hotel was misleading as the graphical map guide… Read Full Review
As rated by real users
" Awful Customer Service! " Read More
" Great easy booking system " Read More
" EXCELLENT! very good customer service " Read More
" Fantastic value " Read More
" Travel Republic good choice " Read More