Kids Cavern Reviews

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★★★☆☆
2.8 / 5
From 3 reviews
50% of users recommend this
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★☆☆☆☆

“DO NOT BUY FROM THIS SHOP THEIR AFTER SALES POLICY IS...”

Written on: 31/08/2014 by ANBUTCH (1 review written)

DO NOT BUY FROM THIS SHOP THEIR AFTER SALES POLICY IS A JOKE ONCE YOU PURCHASE THAT IS IT AS WE WERE INFORMED. BY A MEMBER OF THE STAFF THE ITEMS WERE GIVEN AS A PRESENT TO OUR 6 MONTH OLD GRAND SON BUT WERE TO SMALL FOR HIM. HE ARRIVED HOME FOR HIS CHRISTING DAY AS HE LIVES IN ABU DHABI UAE. ON RETURNING THEM TO THE SHOP TO ASK FOR A BIGGER SIZE WE WERE INFORMED BY A MEMBER OF STAFF THAT THEY COULD NOT & WOULD NOT CHANGE THEM FOR A BIGGER SIZE OR ISSUE A CREDIT NOTE. THE GOODS ARE SOLD WITH NO… Read Full Review

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★☆☆☆☆

“Never again”

Written on: 07/07/2013 by Millsy123 (1 review written)

For a store selling top end merchandise and I assume wanting to compete with a number of counterparts, I feel their policies should come out of the back end market stores and get with the times. Their returns policy leaves a lot to be desired in that merchandise has to be returned within seven days along with their no refund policy on sales goods. I haven't witnessed anything like this since I worked at great homer street (greatly) market some 22 years ago. I feel staff training is… Read Full Review

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★☆☆☆☆

“Y3 kids track suit ”

Written on: 01/06/2012 by marcobhoy (1 review written)

i purchased a Y3 kids track suit from online from kids cavern i question if it is genuine!? the size i purchased was for 4 years old my son is now 5 years old i bought this well over a year ago the bottoms fitted when i purchased this the top still does not fit! and my son is quite big for his age the track suit top still drowns him the top probably wont fit him even when he is 6 years old which he will be soon. totally disappointed in this transaction and wont be using there website again… Read Full Review

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