One Stop Shop www.onestopphoneshop.co.uk Reviews

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2 stars
Average rating for this product is: 2 out of 5

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Average Ratings for One Stop Shop www.onestopphoneshop.co.uk

  • Quality of website4 stars
  • Value for Money2.8 stars
  • Overall rating2 stars

 

2 Reviews For One Stop Shop www.onestopphoneshop.co.uk

  • ugm6hr Rank: Lance Corporal 6th Jan 2007

    Reviewer rating: 2.5 stars


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    Good Points: Part of the Carphone Warehouse group (if that's a bonus?).
    Very good cashback deals, which are fairly straightforward to redeem (albeit requiring guaranteed delivery services).


    Bad Points: No customer service - unanswered emails and phone calls. Don't log calls, and then deny you ever made them!


    General comments: Good deal. Cashback sent with no difficulty. No recommendation cashback arrived though. If you have a problem with the order, it is almost impossible to get a response. The One Stop Phone Shop sales line has plenty of staff (and is freephone), while customer service never answer. I would be prepared to use again, bearing all this in mind, but prefer Mobileshop.com for the full service. If the offer is exceptional, it's worth the effort; if not, go elsewhere.

  • ashchdz Rank: Lance Corporal 14th Sep 2006

    Reviewer rating: 1.5 stars


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    I ordered a mobile though the www.onestopphoneshop.co.uk website and when i tracked it online it got cancelled. Calling customer care ( waiting time at least 20 minutes all the day) I was told that the order has been converted from web order to telephone order. Not only that I have no idea of the money which My friend was suppposed to get back for reffering the website.
    Thats doesn't seems to be a big issue I believe, but the worst part is that booking the phone on 23rd I got it delivered on 6t ...