Home Bargains Reviews

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★★☆☆☆
2.4 / 5
94
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  • Quality of service

  • Layout of shop

  • Value For Money

Summary

Tell us what you think of Home Bargains. Read our reviews and write your own letting us know whether you agree or disagree. Especially with the Credit Crunch stores like Home Bargains can help familys save money while still getting all the things they needs. Is Home Bargains full of Bargains? Or is it just another cheap high street shop.
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Home Bargains

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Latest Reviews

★★★★★

“Made my day shopping here”

Written on: 24/08/2017 by Sethc440 (1 review written)

First time here with new staff young girl couldn't do enough to help not usually fond of this type of store as they don't always have full range of products she found eveything I needed and I left happy and feelng the staff had cared about me… Read Full Review

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★☆☆☆☆

“Worst customer service anywhere”

Written on: 28/07/2017 by Melblkpool (1 review written)

Purchased two ready to eat salad bowls, opened them that evening everything was wet and soggy uneatable. The shop would have been closed at this time so could not take them back and working the rest of the week so emailed customer services, you cant ring them. Got a reply 2 days later asking for a photo, why would anyone keep 2 bowls of soggy uneatable and by this time rotting salad? Informed them I did not have them received an email back saying without a photo they would do nothing, not even… Read Full Review

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★★★★★

“Excellent service ”

Written on: 06/05/2017 by AliFinn134 (1 review written)

I went to home bargains abbey Foregate for rake & some living room spay wen this woman drove her mobilty scooter in to me I had my back turned wen she drove in to me I was very shaken up, he sore wat happen in cud not stand so he got me a seat to sit on & drink of water he was very helpful to me, thank for your help 3 May 2017. it ben log in the home bargains book what happened… Read Full Review

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★☆☆☆☆

“customer services”

Written on: 05/04/2017 by paulwig (1 review written)

HAD A BIG PROBLEM WITH ONE OF THEIR ITEMS AND CUSTOMER SERVICES WERE DIABOLICAL, POSSIBLY THE WORST I HAVE EVER ENCOUTERED. SHOP WAS HELPFUL UPTO A POINT AND THEN IT WENT DOWN HILL RAPIDLY… Read Full Review

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★★★★☆

“Really helpful store manager”

Written on: 06/12/2016 by Putin1 (1 review written)

I have read the other reviews posted here and thought maybe it wasn't home bargains I went to. The staff were all friendly and very helpful, the atmosphere went throughout the shop, customers were considerate and the queues at the till, although five or six deep - 20 days before Christmas- were all agreeable. The store manager was extremely helpful as were the staff in the warehouse. I was actually impressed - not what I expected at all. I had assumed that Home bargains must really look… Read Full Review

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★★★★★

“Very helpful staff member at Rotherham town centre store”

Written on: 21/11/2016 by Lindsr (1 review written)

I went into the Rotherham town centre store on Sunday, 20th November 2016. I must say that the lady on the checkout was very helpful and friendly. I went back to buy some trellis and again she was helpful. A lovely young man served me with the trellis and also asked the manageress if he could carry it to my car for me, which she agreed to. I must admit I did not expect that. Home Bargains could teach more expensive stores a thing or two about customer care. Well done Rotherham… Read Full Review

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★☆☆☆☆

“Poor quality cheap rubbish.”

Written on: 15/06/2016 by trYork116 (1 review written)

Bought bucket and mop filled bucket Bucket handle broke spilling the whole contents all over my laminate flooring which has now lifted at the edges £300 worth of damage … Read Full Review

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★★★★★

“GREAT SERVICE”

Written on: 17/05/2016 by Jamalb284 (1 review written)

Visited auldhouse branch 2/5/16 and was approached buy a lovely lady who bid me good morning with the most pleasant smile when I was up and down looking for toiletrys she approached me again and asked if was needing any help she assisted me tremendously and proceeded to ask if there was anything else she could help me with GREAT SERVICE PROVIDED I will most certainly return was really a good start to my day I have told family members and neighbours of lovely service I recived and to my suprise… Read Full Review

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★☆☆☆☆

“food contamination”

Written on: 27/04/2016

I went to my local store to buy food and fire lighters I asked for them to give me a free bag for the fire lighters in order to stop contamination of petrol from them I was refused so I sent there head office a email this was there reply. (Home Bargains Support) 25 Apr, 11:05 Thank you for your query. I can confirm that bags would not usually be charged for by retailers, according to Government law, if the following applies: You’re not required to charge for plastic bags that are… Read Full Review

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★☆☆☆☆

“customer service”

Written on: 04/04/2016 by OwenTerry447 (1 review written)

not very helpful whilst returning faulty goods. my elderly parents bought a window cleaning kit which was faulty. they did not have a reciept and were refused point blank an exchange. working in retail i know that an exchange could have been done. keep hold of your money especially if you are a pensioner… Read Full Review

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★★☆☆☆

“rude”

Written on: 01/04/2016 by HillaryArcher1985 (1 review written)

Just been to the old Swan branch of home and bargain . I was served by an older lady with short bobbed copper coloured hair who didn't have a please or a thank you when she served me . Very rude will not be returning to that particular store… Read Full Review

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★☆☆☆☆

“Embarrassed as accused of stealing when it was not true”

Written on: 30/03/2016

was minding my own business shopping. I had a baskwt full of toiletries. Ten minutes into my shop I was pulled up and asked if I had put shampoo in my bad. I was so confused. The staff member told me someone reported me putting it in my bag. I give both my bags to the staff to fully check. No shampoo was found. I was curious to who could of said such a false thing. I was so embarrassed and shown up in front of people for them to apologise to me. I wish I was told who it was because I would of… Read Full Review

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★★★★☆

“Staff Members”

Written on: 10/03/2016 by Homebargainsfan (1 review written)

I tend to go into Home Bargains several times a week and certain members of staff are really pleasant and helpful. Charlene being one of them always happy to help. Home bargains is good value for money and products i tend to find everything i want in there for a reasonable cost… Read Full Review

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Winifredchadbourn's Response to Homebargainsfan's Review

Written on: 29/03/2016

MY WIFE AND I GO INTO HOMEBARGAINS AT ALFRETON, WEHAVE MET ONE OF THE NICEST WORKERS THERE, WE ONLY KNOW HER AS ROSSIE SHE ALWAYS HAS A SMILE FOR EVERYBODY ,AND HELPS US EVERY DAY, I AM 80 PLUS AND THIS IS INVALUABLE TO ME.

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★☆☆☆☆

“Selling out of date stock”

Written on: 13/01/2016 by GarryKeith (1 review written)

On the 21.11.15 I purchased a packet of Premium Cashew Nuts....after eating them I had an upset stomach. I looked at the back of the packet to find they had a Best Before Date of .......30.9.2013....yes over 2 YEARS OUT OF DATE....and out of date nuts are dangerous to eat....their answer was we can't understand how it got there....I had the receipt and the packaging with bar code....I thought that was how you traced a product....obviously not.....or is this why the owner is a… Read Full Review

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★★★★★

“First Class Service”

Written on: 01/01/2016 by EllieCharlie (1 review written)

I would like to comment on the excellent customer service I received when I was in the Home Bargains store in Kilmarnock during December 2015. Even though it was the busy festive season, staff took time and effort to ensure a high standard of service. I needed several bottles of Charlemagne to put in with Christmas presents and the manager took time to check the back store to ensure I had the quantity I required. Sales assistant, then carried the box with 24 bottles to my car which was parked… Read Full Review

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★☆☆☆☆

“DO NOT WORK HERE!!! ”

Written on: 03/12/2015 by rzMaurer500 (1 review written)

Right then!! I work at the newly opened distribution centre in Amesbury. Well what a complete cesspit of bullying/exploitation & misery. This place runs completely on fear and veiled threats, this must derive from the little manager training camp in Liverpool. The managers are a power crazed egotistical bunch, completely inflated with their own belief Of self importance. No true professional would want to work here. There are prison bars around the toilets, (yes, you are timed and have to clock… Read Full Review

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★☆☆☆☆

“horrible place to work”

Written on: 26/11/2015 by 470Breen (1 review written)

Not worth working there Not enough hours only 20 contracts and hiring to much staff Feels like prison rather than a job, get spoken to like a child from management that are younger than you Managment are a joke, they dont do anything what so ever just walk around on there phone they change yours shift without giving you notice and expect you to not have a life outside of work Dont care about personal matters Dont give you chance to move up within the company and discriminate against people… Read Full Review

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★☆☆☆☆

“Best before date”

Written on: 15/11/2015

Returned Bakewell tarts I bought yesterday and discovered they had a best before date of 24/06/15… Read Full Review

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★☆☆☆☆

“Don't value customers ”

Written on: 01/11/2015 by Snivley75 (1 review written)

Good products however management have proogrative to discriminate against disabled people and profile. Talk to you from two metres away so whole aisle can hear and project there authority to embarrass you… Read Full Review

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★★★★☆

“Love the products”

Written on: 16/10/2015 by moayna2000 (1 review written)

I love shopping in home bargains. Products are really good in reasonable price. Absolutely satisfied with their products. Also you will find different quality products pretty much every other week… Read Full Review

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