TorFX Foreign Exchange Reviews - www.torfx.com

★★★★★
4.7 / 5
93% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“A Service You Can Trust”

Written on: 31/07/2014 by DaxSkinner230 (1 review written)

I've now used TORFX three times. Having set up my account on the first occasion with the help of real, friendly agents, the repeat occasions ran like clockwork. From my bank to my son's in Canada, via TORFX took less than 24hours. The rates were better than my bank could offer. I'd recommend them any time… Read Full Review

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★★★★★

“First useage of 3 rd party fx ”

Written on: 31/07/2014 by JarrettMcNeil415 (1 review written)

Used Tor Fx for first time and was a bit concerned about sending my money to someone I had not dealt with or heard about apart from one of my friendsTheI called them , the service was friendly and precise and reassured me . Account set up fats and the end game was I benchmarked with my bankI use re fx rate and found we had a near 6%variance on £20k transaction . If you need to use service try it out with lower amount firts to agin your confidence . Credit rating was the second best confidence… Read Full Review

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★★★★★

“I have found them to be polite,efficient,businessike...”

Written on: 25/07/2014 by Staffordij214 (1 review written)

I have found them to be polite,efficient,businessike but friendly,with excellent exchange rates with speedy transfers to european banks. I would highly recommend them… Read Full Review

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★★★★★

“Quick and easy way to transfer your money abroad”

Written on: 22/07/2014 by samartyn (1 review written)

Have used this service on a number of occasions and all have been good experiences. The staff are professional and helpful, the service is easy to use, the rates are competitive and the transfers are fast. Will certainly be using them in the future and am happy to recommend them to my friends… Read Full Review

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★★★★★

“Reliable and Professional service - look no further”

Written on: 17/07/2014 by jwclamp (1 review written)

The reassuring personal touch and communication thru e-mail and telephone was excellent. The transfer was achieved quickly and the rate was excellent. I would use TorFX every time - thoroughly recommend them… Read Full Review

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★☆☆☆☆

“Awful Service”

Written on: 11/07/2014 by alsane (1 review written)

I tend to shop around and look for good deals but on this particular subject I would stick to my bank what bank charges is absolutely worth it, at least you know you do not have to proof yourself over and over again Here, you have an account manager whom by the way only relay messages Every time you call the exchange rate is unfavorable and You are urged to make a transaction there and then When they receive the money that is when they decide whether you should send a host of other documents… Read Full Review

By 1Torfx

Written on: 11/07/2014

Dear Ali,
We’re very sorry that you were unsatisfied with the service you received. Maintaining the security of clients’ funds is hugely important to us and as we’re authorised by the Financial Conduct Authority we have to comply with strict compliance procedures. We try to make our compliance process as simple and swift as possible, but delays can occur. We hope that you will consider using our services again in the future.

Best wishes,
TorFX

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★★★★☆

“hong kong transfer”

Written on: 11/07/2014 by Englandac6 (1 review written)

I found the process hassle free, with a competitive rate, charges paid forward, so that the receiver did not then have to tell me that I had underpaid a small amount, so often the case with so called banks' transfers. When things work out well, we come back for more. … Read Full Review

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★★★★★

“First foreign exchange”

Written on: 10/07/2014 by s.richardson (1 review written)

I am retired and new to foreign exchange, and was nervous at the thought of handing over money to an unknown party, However my bank directed me to TorFX so I went ahead, opened an account and have just completed my first exchange, An account manager then led me through the process and advised me at every step until finished, I shall be using TorFX in the near future again and wouldn't hesitate to advise others to do the same. … Read Full Review

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★★★★★

“Economic, Efficient and Effective”

Written on: 09/07/2014

It is a very straightforward process to set up buying and transferring currency with ToRFX. Each transfer can then be made with just one phone call… Read Full Review

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★★★★☆

“hong dollars personal”

Written on: 09/07/2014 by Marlon480 (1 review written)

The service was efficient and accurate, with a realistic exchange rate, charges paid. In this way the recipient had no fuss over bank charge deductions, often a Hong Kong problem when not a business transfer… Read Full Review

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★★★★★

“Happy Custormer of TorFX”

Written on: 05/07/2014 by Spittyjoe (2 reviews written)

We have been using TorFx for the last 5 years and have dealt with the same helpful staff member on each occasion. Apart from one little hiccup in one transaction destination we have had no problems. In any case, the staff member ensured he made everything right on the next transaction so as us not being in any way upset with TorFX. Would I, do I, recommend to others? The hell I would and do. I will be using them for all future transactions… Read Full Review

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★★★★★

“Did exactly what they said they would do !!”

Written on: 03/07/2014 by Haleyef186 (1 review written)

Per above they did exactly what they said they would. I agreed to transfer X amount to them but as i was in the USA and using digital banking this was going to take a few days to complete, but i agreed the exchange rate up front and locked it into the deal. I received daily updates as my money transferred to Torfx account and when the agreed amount was complete the transfer to the USA took place the same day to arrive the next day. I had a bad experience with RBS previously and this was so… Read Full Review

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★☆☆☆☆

“ Very disappointed ”

Written on: 26/06/2014 by andrew1915 (2 reviews written)

This is the first time of using Tor fx. I was led to believe the exchange rate would be very much better than that which I received. I made the choice to proceed against my better judgment today. A few minutes later after speaking with another firm who offered a significantly better rate I called the account manager, there was a delay in him coming to the phone. When he came on the line he said the exchange had already taken place leaving me with no recourse. This was a difference of $9000.00… Read Full Review

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★★★★★

“I am a retired Australian and travel between Europe...”

Written on: 26/06/2014 by Tovey (1 review written)

I am a retired Australian and travel between Europe and Australia frequently requiring large amounts of various foreign currencies. TorFX has offered me an excellent rates and service over the past three years during which time I have had two account managers that have been outstanding. I suspect one would be hard pressed to find a better company for foreign exchange services… Read Full Review

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★★★★★

“Great service”

Written on: 25/06/2014 by DerekLittle (1 review written)

Fantastic service, good rates and a trouble free transfer. Will be doing many more in the next year or so, and would not use anybody else. Staff are polite and efficient, and give good feedback on your transaction. Would like to thank a couple of people in particular, but not allowed to. You know who you are. Phone calls were responded to promptly despite me living abroad, e-malis followed up on very quickly. There is nothing not to like about the team or the people there. Look forward to doing… Read Full Review

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★★★★★

“I have dealt with TorFX over several years. The staff...”

Written on: 19/06/2014

I have dealt with TorFX over several years. The staff are always polite, helpful and supportive, particularly when Banks are less than cooperative in releasing money! I have never had cause to complain - the rates are good, and the service is exemplary. I would recommend them to anyone seeking to transfer funds… Read Full Review

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★★★★★

“My Torfx Experience”

Written on: 18/06/2014 by jameschippiedge (1 review written)

Great stress free no pressure transaction, All the people I spoke to where friendly and professional. I would recommend Torfx very highly. Great exchange rates they should be called mates rates. Having a holiday property abroad and needing to pay bills Torfx can provide me with the service I need. A big plus for me was how quick they transfer the money and also knowing it was safe with Torfx. In my opinion there is no down side to this company, what you see is what you get… Read Full Review

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★★★★☆

“No worries”

Written on: 18/06/2014 by Ray136 (1 review written)

Had a transfer from Australia to the UK that went swimmingly well. Good communication at all times and was impressed at the efficiency of the transaction… Read Full Review

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★★★★★

“No fees, amazing rates and customer focus”

Written on: 06/06/2014 by ChaHam (1 review written)

I was at first wary of TorFX, I couldn't believe they could offer such good rates and competitive service, I was sure there had to be a catch... somewhere. But how wrong was I. Their service is second to none, the rates they offer on exchange are extremely competitive, there are no hidden charges and their customer service is impeccable. I have used them for the past three years moving money from the UK to Sweden and will continue to do so. Forget the banks - use TorFX!… Read Full Review

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★★★★★

“Old fashion "SERVICE" with decent rates.”

Written on: 06/06/2014 by Matthew385 (1 review written)

Give the correct details. Send the money as requested. They will do the rest surprisingly quickly, and with a friendly approach. Quiet refreshing these days!… Read Full Review

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