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Written on: 23/03/2014 by Fisherrt164 (1 review written)
Our 6 year old miele dryer has been repaired twice and now we are almost a month without a working dryer! It seems the problem starta at the factory level with poor service for the authorized local service guys. We had a Whirlpool for 22 years with no service call! Who says Americans can't make anything? … Read Full Review
Written on: 27/12/2013 by UlrichVW (1 review written)
This is a brilliant machine, we've gone from 2 people, to a family of 4 and it's coped with everything even the re-useable nappies. At one point we were doing 7 or 8 loads a week. The built in counter shows it has had 4757 hours of use! A function for everything you can think of and more and superb drying. You can even go through a wash-dry cycle in under 90 minutes for those forgotten outfits just before you go out. 5 years in and we've had our first 'breakdown'. The dryer stopped drying… Read Full Review
Written on: 11/09/2013
Nothing good to say about this dreadful machine. The door broke within weeks of purchase nd clothes now come out ruined with a rust stain. Miele is an over priced and overated brand. Why oh why did i give up my Zanussi, a far more reliable brand. I paid over £1k for my miele and it is disgraceful value… Read Full Review
Written on: 01/07/2013
Bought this thinking it would last me years came with a 2 year guarantee I then paid for a further 3 years we have had it just 1 year broke down within the first 2 months water just came flushing out of the soap compartment when the came out couldn't find a problem it packed in. Came out today because it had fured up on the drying cycle cleaned it out and put a new mother board in now it doesn't look like its rinsing correctly why have I spent so much money on this .... When you report your… Read Full Review
Written on: 20/05/2013
I am now on my third machine, as Miele have replaced the other two because they couldn't fix the faults. My third replacement has now started the cycle of doom. As usual engineers are very polite, thought it might have been fixed finally in Nov 2012, but alas once it starts it's downward spiral of non performance on the drying cycle there is no return. I am now been charged for call outs, and take great exception at being part of the Miele RD department at my expense. Just don't bother… Read Full Review
Written on: 23/04/2013
All in superlatives; I am speechless! Simply I di not have any prblem using this machine for more than seven years… Read Full Review
Written on: 01/03/2013
I've had this machine for nearly seven years and it has been brilliant. I love it. I have a husband and three children so it gets lots of use. If you remember to use the Rinse Out Flyff function sometimes to get rid of fluff from drying clothes and if you occasionally run a wash on 95 degrees to blast the scale out of the system it will run and run. My old Zanussi had the ability to run the drying cycle straight after the wash and with this machine you have to manually set the dryer when the… Read Full Review
Written on: 11/01/2013 by Auggydad (1 review written)
The build on the Miele WT2670 is impressive and we had hoped by paying 40% more for this machine over a comparable machine by another manufacturer that we could count on it to function, trouble-free for a good while. We were wrong--it failed just after the warranty expired. We plowed another £450 over two years into service agreements with Miele. Their technicians are hopeless (no repair has succeeded on the first visit, one technician refused to move the machine without my help for fear… Read Full Review
Written on: 19/09/2012
Bought this washer dryer from a premium manufacturer, expecting it to be reliable and last a long time. When it works, it is excellent - but unfortunately, it seldom works. It has had over £1000 of parts and still won't wash and dry without failing. Likes: quiet and washes and dries small loads well. Dislikes: Hopelessly unreliable. I have bought Miele appliances for years (9 so far). This is the last I will every buy. Only buy this appliance if you like wet laundry, bleeping sounds and… Read Full Review
Written on: 19/05/2011 by spiralcityarchietect (3 reviews written)
So far so good, very well built washes and dries faultlessly.
Interior lamp is nice and the load indicator is a useful facility, the programmes can take a bit of getting your head around but after reading the manual (which i should do on a lot of things but normally don't bother) it becomes clear.
Yes it was very expensive so time will tell if it was worth the money but at the moment very happy with it… Read Full Review
Written on: 07/05/2011
Rubbish! good job it came with 5yr warranty. 18 call outs in 12 months, amazingly repairs need re-repairing the next day, now I'm after a replacement. Will stick to cheaper brand in the future, waiting up to 2 weeks for an engineer is not acceptable with washing building up. Will never buy again. No good things to say. Does not even deserve one star but can't add a review without clicking them… Read Full Review
Written on: 29/03/2011
Previously had a Siemens washer dryer for 12 years hich was absolutely superb. Chose a Miele for build quality and reputation. Pity about the washing aspect of the machine. My daughters £250 washer washes better than this.The clothes especially towels come out like cardboard. I've tried every programme, different spin speeds to no avail.Sent 3 e-mails to Miele asking for advice but never had a response.Tried both powder and liquid detergent.The machine cost £1300 and basically it's a bag of… Read Full Review
Written on: 11/02/2011
We purchased the Miele washer dryer when it first came out in December 2005,Worked ok for a couple of years but then the problems started.
We had to have all the internal plastic drain parts replaced and the pipe work due to furring up,Was shocked to see how bad it was(This is in fact a design defect).
Next thing to replace the year after was the ball valve as water was getting back in to the drum during drying.
Now Jan 2011 and more problems,Engineer been 3 times and still not drying… Read Full Review
Written on: 02/01/2011 by m20matt (1 review written)
I have had this machine for 4.5 years. Miele were recommended to me as very good quality washer dryers. I paid around £800 online for the machine with the offer of a free upgrade to a 5 year warranty upon returning a form. After 2 years the main circuit board was replaced (worth £550) and now the drying cycle smells of burnt plastic. I have to wait 3 weeks to pay £90 for an engineer to probably tell me that because they have no record of an extended warranty I will have to pay hundreds for… Read Full Review
Written on: 25/12/2010
Get used to an engineer - faults within the first year and often beyond. Expensive replacement parts and callout fees; Miele remarkably unhelpful. Machine rattles around - even on a level surface - like a bag of spanners, and the heat sensor keeps tripping (it's inside the top - you'll get used to it, and if you don't it'll cost you £90 a time!) and, after 5 years, the electrical spade terminals to the top heating element have sheared due to vibration. They claim 20 years - yes, but at many… Read Full Review
Written on: 04/11/2010
Miele Model WT2670, waste of money, have had for 4 years, parts need replacing every 6 months, engineers clueless. Tend to fix one prob then within a week we are calling them again. Thank goodness I had a 5yr warranty. Previously had a hotpoint washer dryer, never had a fault ever until after 6 years and was beyond economical repair hence buying the most expensive model on the market expecting fantastic results. When this warranty has run out I will be buying a cheaper model, because sadly you… Read Full Review
Written on: 26/10/2010
I bought this machine WT 2670 on 2007 (2000 euro), now i have a problem and the service costs 500 euro, nice :( . They say that miele = mercedes i think that miele = fiat at the price of mercedes… Read Full Review
Written on: 14/05/2010
I bought a WT2670 washer dryer in 2007 and have had nothing but trouble with it from day one. The drying function was faulty and after half a dozen visits the service department decided that the machine needed replacing. So after a year, in 2008, my new machine arrived. It worked OK for a year but the drying function has stopped working again. The service engineer told me today after having fixed the dryer that I shouldn't use the "smoothing program or warm air program too much". After he left… Read Full Review
Written on: 24/12/2009
I own the previous model (the WT945) and bought it after believing Miele's advertising slogan, the "ultimate washer dryer", and assuming that a high specification must be built into the enormous price... It recently failed for the second time and I was faced with another bill of close to £500 to repair it. After much grumbling, Miele reduced this to a little over £400 - but I've still spent over £2k on a machine that Miele NOW tell me isn't suitable for family use (quote from the Miele… Read Full Review