Garden City Chrysler Jeep Dodge, Hempstead, NY Reviews

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1 stars
Average rating for this product is: 1 out of 5

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Average Ratings for Garden City Chrysler Jeep Dodge, Hempstead, NY

  • Customer service1.4 stars
  • Value for Money1.2 stars
  • Reviewer Ratings1.2 stars
  • Overall Rating1 stars

6 Reviews For Garden City Chrysler Jeep Dodge, Hempstead, NY

  • oreilly 6th May 2009

    Reviewer rating: 0 stars


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    Good Points: None


    Bad Points: rediculous hidden fees.


    General comments: The reviews that talk about rediculous hidden fees which only pop up AFTER reaching an "out the door price" agreement are 100% correct. I went to Garden City dealer after seeing a good price for a car I was interested in on the internet. Once there, I was told that I had to finance half of it in order to get the advertised price. Ok, I didn't want to finance, but figured I'd do it and just pay it off right away. We signed a contract which gave the "out the door price" with the exception of registration fees. Well, when I went to pay for and pick up the car, the finance person told me I couldn't pay cash for half (only a small portion instead), and started reading off fee after fee which ended up raising the agreed upon price by almost $3000. On top of that, you're forced to buy the warrantee or be penalized with a higher interest rate and additional fees which make it not worth while to not buy the warrantee. Unfortunately I made arrangements to sell my old car privately after I thought I was buying the new car at the agreed upon price, so as much as I waned to walk out when I was told about the extra fees, I was between a rock and a hard place. I'm considering legal action to get the difference in price between the agreed upon price and ultimate selling price with the made-up fees. Stay clear from this place.

  • Guest 5th Apr 2009

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    My wife and I returned to the Chrysler Jeep Dodge service center after a week of owning the vehicle. The alignment was completely off. It was pulling very hard right. The shop manager said no problem he'd have someone take a look at it. After standing with my 36 weeks pregnant wife in front of this guy for about 2 and a half hours he comes back to me. "You have 20 psi in your tires and thats why you feel it pulling to the side. I just drove the car myself and can tell you its now fine." after te ...
  • Guest 6th Jan 2009

    Reviewer rating: 2 stars


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    I did not like the face that I had to pay dealer fees and that they manipulate the interest rate on the financing through the dealer so you would pay a higher interest rate if you don't take the warranty from them. I have excellent credit and should have qualified for a low rate. I would check around before I buy from that dealer. I would not buy from them again.
  • hillarone 1st Dec 2007

    Reviewer rating: 5 stars


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    My wife and I were very pleased with Garden City Chrysler Jeep Dodge.... we needed a van in a certain color and they went to New Jersey to get it for us.
    I would recommend to any body.... the salesman was great young kid but knew a lot.
  • Humpty Dumpty 17th Oct 2006

    Reviewer rating: 0 stars


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    I had an absolutely horrible experience at Garden City Chrysler Jeep Dodge, which is actually in Hempstead. Between the salesman I worked with (a Humpty Dumpty look-alike), the financial manager and the general manager, they each told a different story every time I went into the place. After being shown a car that was listed on the Internet for a competitive price, I test drive the car and am given a price that's actually $6,000 more than what's advertised!!! When I tell the sales guy, very spe ...
  • thelittleirishlad Rank: Lance Corporal 7th Sep 2006

    Reviewer rating: 0 stars


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    I recently bought a vehicle at this "5 star" dealership. I searched the BBB and other rating sights to make sure they were a dealer that was reputable. I was extremely surprised, aggravated and disappointed in my experience with Garden City Chrysler Jeep Dodge.

    Garden City had the vehicle I wanted advertised (on the Internet) at about $3,000-$4,000 below any of their competitors plus a full warranty.

    When I arrived at the lot...all was fine...I was a little surprised when I saw the p ...