PC Upgrade www.PCUpgrade.co.uk Reviews - www.pcupgrade.co.uk

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★★★★☆
4.1 / 5
79% of users recommend this
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Latest Reviews

★★★★★

“Great for sourcing old parts”

Written on: 02/07/2014 by SaraBurnham97 (1 review written)

Called pcupgrade after I struggled to find an older motherboard, after a quick word with the friendly sales staff sorted out the same chipset board was back up and running the next day. Delivery was excellent and now have called them for some extra memory. Great company thank you for all your help and you will getting all my business now. Very happy customer… Read Full Review

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★★★★★

“TRULY THE BEST”

Written on: 28/06/2014 by MacLeodyl376 (1 review written)

WHAT AN OUTSTANDING COMPANY PC UPGRADE IS, YOU WILL NOT FIND A BETTER SELLER ANYWHERE, ORDER WITH CONFIDENCE THAT WHAT YOU ORDER WILL BE OF THE HIGHEST GRADE AND DELIVERED SO SO QUICKLY, AN OUTSTANDING COMPANY WITH OUTSTANDING PEOPLE NAMED STU AND LEO , THANK YOU FOR EVERYTHING, RUSSELL… Read Full Review

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★☆☆☆☆

“Order never arrived”

Written on: 25/06/2014 by Warashibe (1 review written)

I ordered a soundcard on June 10 with next day delivery, after two weeks I sent them an email asking why I still didn't receive my order and then they just replied me that they couldn't send me and had to check my junk box (there was nothing in there btw..) and instantly after that I received a message from Paypal telling me that I was refunded... First time I order on this website and I am really dissapointed... I guess if I didn't ask them about my order, they would just never refund me. I… Read Full Review

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Pcupgrade's Response to Warashibe's Review

Written on: 25/06/2014

Customer not based in the UK. Email was despatched to alert him that the shipping selected was for UK only and to reorder using European shipping option.

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Warashibe's reply to Pcupgrade's Comment

Written on: 25/06/2014

I received your email only after I sent an email asking why I never received my order.. also I don't really understand why I could choos the "nextday deliver method" if it wasn't allowed... it was only said on your website that shippings from outside of UK might take longer than one day (this is why I waited TWO WEEKS). .

If your next day delivery can't be chosen for outsiders of the UK, then you should maybe ask your webmaster to not let people be able to select this shipping formula depending on their country, to avoid this kind of missunderstanding again.

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★★★★★

“Cheapest Dell laptop parts”

Written on: 21/04/2014 by OldwoodSchool (1 review written)

Superb service and fast delivery! Purchased Dell parts (cheapest i could find on the net) for my laptop, delivered the next day perfect. Wouldn't hesitate to recommend to colleagues and friends Well done PCUpgrade.co.uk… Read Full Review

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★★★★★

“Graphic Card renewal”

Written on: 16/04/2014

Great customer service. Polite, patient and happy to help as much as they can to ensure you get the right choice made. Have not recieved the product yet as only just ordered but if anything like their attodude to helping we're on a winner… Read Full Review

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★☆☆☆☆

“Did not have product described”

Written on: 22/03/2014 by Amani125 (1 review written)

As with a few reviews on this company, they did not have the advertised product (a graphics card) available even although I was able to order it and it looked as if it was in stock. I was offered an unsuitable replacement, which I would have to wait for. I declined and cancelled my order, which to their credit they did straight away. However, I had to ring again to ask for a order cancellation e-mail confirmation. I don't understand these companies that advertise products they do not sell?!?… Read Full Review

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★★★★☆

“Excellent customer service”

Written on: 19/03/2014

I am completely taken aback at the excellent and personal service given by PCUpgrade given by telephone and email. This is a rare situation with customer support these days I feel. All the detailed advice was relevant and eventually a solution was found so I am very pleased. I would certainly recommend PCUpgrade… Read Full Review

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★★★★★

“Excellent advice - knowledgeable, honest, professional”

Written on: 07/02/2014 by Stefano1990 (1 review written)

I was planning on getting a second 660Ti which are hard to find these days to upgrade my setup. I was put through to one of their specialists who really knows what he is doing. He gave me a ring back, we talked some more and then he sent me an email with his recommendation and a few reviews from different webpages to back his claims up. Overall I have received an amazing service. Very timely. I would *highly* recommend PC Upgrade to anyone who is looking for some quality advice when upgrading… Read Full Review

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★★★★★

“AMD processor”

Written on: 10/01/2014 by ACCS (1 review written)

contacted PCUpgrade on thursday as was looking for an AMD AM3 processor for delivery before weekend. the agent i talked to was very helpful with advice on both item and stock. processor was delivered Friday afternoon… Read Full Review

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★★★★★

“Great Service and Sound Advice”

Written on: 19/09/2013

They offered me some excellent advice when I was looking to put together a new system. Their next day delivery service was excellent and even when one of the parcels went missing they sent out a replacement the vey next day. … Read Full Review

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★☆☆☆☆

“after sales service is rubbish”

Written on: 05/09/2013

if you have faults with product they don`t want to know… Read Full Review

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★★★★★

“processor”

Written on: 23/07/2013 by totlandh (1 review written)

the delivery was very quick and the help I got installing the item was first class thank you… Read Full Review

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★★★★★

“Great advice and great support”

Written on: 09/07/2013

As I had bad capacitors on my old Socket 939 Gigabyte motherboard I was looking for a 'new MOBO solution' rather than replacing the components, if cost allowed. PCUpgrade immediately pointed me at a replacement ASROCK board that would accept my existing CPU, memory and video card at a price that was only £15 more than having the caps replaced on the old one. Installed it myself but had a number of questions / issues along the way which Leo at PCUpgrade patiently answered and I'm now up and… Read Full Review

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★★★★★

“iccha02@gmail.com”

Written on: 02/05/2013 by ViperMac (1 review written)

This was my first order at PCUpgrade.co.uk Amazing support and service all the way through to delivery, helped with good advise on upgrading my apple powermac graphics card, they made sure of compatibility and even helped with the install and now it works twice as fast, no fuss. Exactly how an online purchase should happen… Read Full Review

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★★★★★

“Amazingly good help with my RAM upgrade difficulty”

Written on: 15/04/2013 by candtalan (1 review written)

After discovering my PC had been bought a few years ago (from a store) and unknown to me, with one of the RAM sticks not quite compatible, I found I was now getting problems, data corruptions, for heavy computing activity which I am needing to do recently. After another incompatible purchase elsewhere (Ugh), I found PC Upgrade, who noticed an anomaly in my order :-) and phoned me back! :-O A short discussion gave me the benefit of their experience so I could then order a fully compatible item… Read Full Review

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★★★★★

“DVD optical drive”

Written on: 15/03/2013 by Joncros (2 reviews written)

Excellent service with detailed advice and links to screen prints to ensure i was getting the right part for my particular HP pc model and how to fit it, prompt delivery and packing well fit for the item. Moreover, it was very well priced. The part fitted easily, is quick and it is so much easier having a DVD burner that burns and reads DVD-R as well as DVD+R. I certainly recommend PCUpgrade and will use them again as the need arises… Read Full Review

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★★★★★

“dell optical disk drive”

Written on: 01/03/2013

the disk drive arrived on time, it was packed very well, and works very good, the price was very reasonable, and a good company to deal with. I use my disk drive every evening, watching movies usually seven nights a week, so the drive only lasts two years before it starts to give trouble I would definatly do business should anything else need replacing… Read Full Review

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★★★★★

“Top LIne Service”

Written on: 22/02/2013

Excellent response to my problems and full assistance given. Very fast in delivery and good on price. Not much more you could ask… Read Full Review

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★★★★★

“Great Service”

Written on: 13/02/2013 by adarkin (1 review written)

I ordered a new graphics card to hopefully resolve a problem on my PC.Stu didn`t have the one I needed and through great customer service rang me and emailed me so that he could understand the problems I was having.He then made sure I got the graphics card I needed and helped me make sure what I was buying would resolve the problem.I very much apprechiated the extra mile he went to ensure as a customer I got the item I needed. Other companies would have sold me anything and not cared and for… Read Full Review

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★★★★★

“screen flicker problem”

Written on: 11/02/2013 by wjtrezise (1 review written)

excellent service. I would recommend your service to any friends… Read Full Review

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