Vistaprint Reviews - www.vistaprint.com

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Latest Reviews

★☆☆☆☆

“Beware of the Vista Print Design Logo Service...a...”

Written on: 25/05/2016 by Northgj477 (1 review written)

I am currently desperately trying to sort out my company logo. I paid for vistaprints logo service, which gives you 3 revisions. After my 1st revision they have lost the second insturctions for revision emailed back. After 2 hours on the phone today I was assured a call back by the end of the day, only to later be told the design team would ring tomorrow. Each revision takes 2 days, and I haven't even had the call back to take instructions. Incredibly poor communication and frustrating… Read Full Review

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★☆☆☆☆

“wankstain”

Written on: 15/04/2016 by crHeath405 (1 review written)

I recently ordered business cards for my client that I created and they were great I could not wait to see them printed and decided to use their site as they would turn out professional. Both myself and my client were not happy with the order and so I would expect and appreciate if they could resend the order to a professional standard or refund me the full amount I paid for business cards that are not even cut straight you would think they had employed a blind person and email address is cut… Read Full Review

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★★☆☆☆

“Poor Quality "thats why they are cheap"”

Written on: 03/03/2016 by Stephen361 (1 review written)

I have used Vista Print in the past, when I re- ordered business cards then they where all misprinted but thought I would give them another chance! I received new business cards very cheap looking, could have done better myself on PC! Will be embarrassed to hand these out… Read Full Review

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★★★★☆

“good prices but too slow service”

Written on: 26/01/2016 by sop1289 (3 reviews written)

ordered a photo calendar, everything seems ok considering the price and quality i've paid for but the delivery is far too slow & customer service could be better too… Read Full Review

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★☆☆☆☆

“Do not use them!”

Written on: 08/10/2015 by Meganlee (1 review written)

I ordered 3 photobooks with photocovers. The books arrived with lots of blank pages and a blank cover. I emailed vistaprint, they apologised and sent me a website credit to try again. I tried again, thinking it was a one-of mistake. The photobooks arrived, again with blank pages and a blank cover. I emailed them, and again they wanted to give me a website credit. I told them I wanted a refund as I did not want to waste my time on a third occasion. Vistaprint emailed back " Meanwhile, to… Read Full Review

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★★★★★

“First Rate Service. ”

Written on: 20/08/2015 by Myrick190 (1 review written)

I have just received my business cards and postcards. Absolutely delighted with the quality and the customer service was second to none! I had to call for help 3 times because I was choosing to do something that was out of my comfort zone and spoke to a different person each time and each time I was treated politely and not made to feel bad about not being able to carry out the task myself. They carried out my requests in a very respectful and efficient manner. I can not praise the service… Read Full Review

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★☆☆☆☆

“Personal checks ordered June 8, 2015.No more orders...”

Written on: 20/06/2015

I ordered personal checks on June 8, 2015. I paid by personal check I was told that they would have to wait until the personal check was processed at my bank, the check cleared by bank on June 15 so I was informed when I called on June 18tth that my checks would take another eight days before they could send my checks. According to the order detailed order report it stated my date of arrival would be the 18th of June, this is the 18th Of June and they said it would be another eight days. I… Read Full Review

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★★☆☆☆

“Good Quality Products - Abysmal Customer Care.”

Written on: 07/03/2015 by HamzaAshworth (1 review written)

• CUSTOMER SERVICE - SHAMBOLICK - UNORGANSIED - NOT DEDICATED UTTERLY AWFULL & DISGRACEFULL While Vistaprint produce good quality of products there customer care is SHOCKING! - They seam to have a habit of not completing a task properly, they also like to keep you waiting and thus delaying business progress… there employers seam to all be not births which thus makes it hard as they are not able to fully comprehend what the customer… Read Full Review

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★★★★☆

“Good But Not As Good As They Once Were.”

Written on: 22/02/2015 by jasondunlop (26 reviews written)

My latest order of glossy postcards arrived pretty quickly the other day and I was extremely pleased with the the look and quality of them. I think vistaprint are good but since they started advertising on TV they are not as good as they used to be! No more freebies , apart from a free card holder with business cards ordered! No more free T-shirts, pens, small banners etc! I used to order as much as possible of them but now only order items I really need and nothing more! The shopping… Read Full Review

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★★★★★

“Jolly good”

Written on: 21/02/2015 by AnnieBond61 (1 review written)

Ordered cheap business cards from them. Low price, fast delivery... Got what I paid for :) Never tried their luxury products. Print quality on the cheap cards seemed a little "off" to me, so I am hesitant… Read Full Review

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★★★★★

“Never had any problems”

Written on: 16/02/2015 by donna83 (1 review written)

I use Vistaprint for my beauty business and have done for many years, I have never had any problems. Everything I order comes as it looks on there site, when I have designed it and within the delivery time. I also use their website builder inwhich I get alot of good comments about also I have managed to get myself on first page of google even to the top I still am, this is thanks to paying a little extra for SEO also regular updating. It is very easy to use. I have ordered large posters… Read Full Review

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★★★★★

“Excellent Fast Service”

Written on: 05/02/2015 by modelmanessex (2 reviews written)

Having been let down by a "highstreet" provider, I needed some Calenders for my business printing quickly for distribution. Within 3 Working days, I had submitted and paid for my order and the goods were with me after having to wait 2 weeks for a failed order elsewhere Thank You… Read Full Review

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★☆☆☆☆

“After ordering business cards that were ok Vistaprint...”

Written on: 21/01/2015

After ordering business cards that were ok Vistaprint has been charging every month for a website I did not order and have never seen. It is impossible to contact the company and their call centre is out of action. AVOID THIS COMPANY!!… Read Full Review

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★★☆☆☆

“hidden costs”

Written on: 16/01/2015 by chni (1 review written)

i remember everyone going on about vista print years ago and their free business cards, which looked beautiful. i decided to try it out for myself and was greatly decieved. Customer service was excellent but it was impossible to find the free business cards without speaking to them over the phone, there were extras that didn't say anything about costing money so i was decieved and created a backside to the businesscard which turned out to cost another four pounds extra to make without me… Read Full Review

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Chni's Response to chni's Review

Written on: 18/01/2015

oops i was looking the price including the labels they were trying to get me to buy, i didn't notice that the price without the labels was £9.95.

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★★☆☆☆

“Very misleading on prices”

Written on: 14/12/2014 by Ssti003 (1 review written)

Quality is good but they are very misleading on price. They advertise their photo calendars as being from £1.99 but I ended up paying over £53 for two wall calendars & two desk calendars. They add a lot of things on - colour printing, glossy paper, excessive shipping costs, VAT etc - & you only find out what you are going to pay once you've spent ages uploading & arranging the photos. I didn't have time to start over on a different site so had to pay it. I won't use them again for this… Read Full Review

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★☆☆☆☆

“Poor dishonest service!”

Written on: 31/10/2014

Their so called "free" business cards ended up costing me £14! I ordered anyway seeing as I'd spent SO MUCH TIME going through all their stages of their confusing intrusive website, WHICH BOMBARDS YOU WITH ADVERTISING! They take you though what feels like 50 pages of products you don't want (which you can't skip) before you can finally get to paying for what you actually do want, and then they add on the VAT at the last minute just as the final kick to the guts. So far we have BAD website… Read Full Review

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★☆☆☆☆

“google hates microsoft feud”

Written on: 08/10/2014 by esbeex (1 review written)

because google hates microsoft I can no longer complete a vista print order on my computer---we use int. explorer-----the pages are now all messed up with disappearing buttons---you must have google chrome to have a complete buying experience...I like the prices and products it is just their operating system that sucks!!! dang them---dang them all to heck!!!… Read Full Review

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★★★☆☆

“Mixed feelings”

Written on: 30/05/2014 by Sianika (10 reviews written)

Ok, so this was my first time of using vistaprint. I wanted to purchase some self inking labelling stamps and came across them on one of my first searches. I found the ordering process tedious and confusing, there were lots of things they tried to sell you along the way, whilst trying to place the simple order, pages of 'extras' came up. After completion I had an email confirmation of my order and somehow I also had some sticky address labels added to my order, which I had not ordered. I then… Read Full Review

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★★★★☆

“excellent service following poor courier delivery”

Written on: 12/04/2014 by Willi404 (1 review written)

I ordered some business cards and a banner from vistaprint online. unfortunately they used Yodel. Yodel made a complete mess of the delivery so I went on the online chat option with vistaprint. couldnt be more helpful - immediate apology and a promise to investigate and are sending my items again with a different courier. well done for sorting it there and then and not shifting the blame, vistaprint!… Read Full Review

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★☆☆☆☆

“Dishonest advertising and not what I ordered.”

Written on: 16/03/2014 by RosieS (2 reviews written)

I ordered some business cards years ago and they were OK, I just paid postage. They were advertising free cards again, just pay the postage, and I spent ages designing a card but the cost wasn't as advertised. I purchased them anyway as I'd spent so long on them and they didn't arrive. I contacted them and they did send some more, but they were my original design not my later one. I couldn't really be bothered to go back to them again to complain so kept them, but won't use the company… Read Full Review

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