Vistaprint Reviews - www.vistaprint.com

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Latest Reviews

★☆☆☆☆

“Personal checks ordered June 8, 2015.No more orders...”

Written on: 20/06/2015

I ordered personal checks on June 8, 2015. I paid by personal check I was told that they would have to wait until the personal check was processed at my bank, the check cleared by bank on June 15 so I was informed when I called on June 18tth that my checks would take another eight days before they could send my checks. According to the order detailed order report it stated my date of arrival would be the 18th of June, this is the 18th Of June and they said it would be another eight days. I… Read Full Review

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★★☆☆☆

“Good Quality Products - Abysmal Customer Care.”

Written on: 07/03/2015 by HamzaAshworth (1 review written)

• CUSTOMER SERVICE - SHAMBOLICK - UNORGANSIED - NOT DEDICATED UTTERLY AWFULL & DISGRACEFULL While Vistaprint produce good quality of products there customer care is SHOCKING! - They seam to have a habit of not completing a task properly, they also like to keep you waiting and thus delaying business progress… there employers seam to all be not births which thus makes it hard as they are not able to fully comprehend what the customer… Read Full Review

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★★★★☆

“Good But Not As Good As They Once Were.”

Written on: 22/02/2015 by jasondunlop (24 reviews written)

My latest order of glossy postcards arrived pretty quickly the other day and I was extremely pleased with the the look and quality of them. I think vistaprint are good but since they started advertising on TV they are not as good as they used to be! No more freebies , apart from a free card holder with business cards ordered! No more free T-shirts, pens, small banners etc! I used to order as much as possible of them but now only order items I really need and nothing more! The shopping… Read Full Review

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★★★★★

“Jolly good”

Written on: 21/02/2015 by AnnieBond61 (1 review written)

Ordered cheap business cards from them. Low price, fast delivery... Got what I paid for :) Never tried their luxury products. Print quality on the cheap cards seemed a little "off" to me, so I am hesitant… Read Full Review

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★★★★★

“Never had any problems”

Written on: 16/02/2015 by donna83 (1 review written)

I use Vistaprint for my beauty business and have done for many years, I have never had any problems. Everything I order comes as it looks on there site, when I have designed it and within the delivery time. I also use their website builder inwhich I get alot of good comments about also I have managed to get myself on first page of google even to the top I still am, this is thanks to paying a little extra for SEO also regular updating. It is very easy to use. I have ordered large posters… Read Full Review

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★★★★★

“Excellent Fast Service”

Written on: 05/02/2015 by modelmanessex (2 reviews written)

Having been let down by a "highstreet" provider, I needed some Calenders for my business printing quickly for distribution. Within 3 Working days, I had submitted and paid for my order and the goods were with me after having to wait 2 weeks for a failed order elsewhere Thank You… Read Full Review

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★☆☆☆☆

“After ordering business cards that were ok Vistaprint...”

Written on: 21/01/2015

After ordering business cards that were ok Vistaprint has been charging every month for a website I did not order and have never seen. It is impossible to contact the company and their call centre is out of action. AVOID THIS COMPANY!!… Read Full Review

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★★☆☆☆

“hidden costs”

Written on: 16/01/2015 by chni (1 review written)

i remember everyone going on about vista print years ago and their free business cards, which looked beautiful. i decided to try it out for myself and was greatly decieved. Customer service was excellent but it was impossible to find the free business cards without speaking to them over the phone, there were extras that didn't say anything about costing money so i was decieved and created a backside to the businesscard which turned out to cost another four pounds extra to make without me… Read Full Review

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Chni's Response to chni's Review

Written on: 18/01/2015

oops i was looking the price including the labels they were trying to get me to buy, i didn't notice that the price without the labels was £9.95.

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★★☆☆☆

“Very misleading on prices”

Written on: 14/12/2014 by Ssti003 (1 review written)

Quality is good but they are very misleading on price. They advertise their photo calendars as being from £1.99 but I ended up paying over £53 for two wall calendars & two desk calendars. They add a lot of things on - colour printing, glossy paper, excessive shipping costs, VAT etc - & you only find out what you are going to pay once you've spent ages uploading & arranging the photos. I didn't have time to start over on a different site so had to pay it. I won't use them again for this… Read Full Review

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★☆☆☆☆

“Poor dishonest service!”

Written on: 31/10/2014

Their so called "free" business cards ended up costing me £14! I ordered anyway seeing as I'd spent SO MUCH TIME going through all their stages of their confusing intrusive website, WHICH BOMBARDS YOU WITH ADVERTISING! They take you though what feels like 50 pages of products you don't want (which you can't skip) before you can finally get to paying for what you actually do want, and then they add on the VAT at the last minute just as the final kick to the guts. So far we have BAD website… Read Full Review

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★☆☆☆☆

“google hates microsoft feud”

Written on: 08/10/2014 by esbeex (1 review written)

because google hates microsoft I can no longer complete a vista print order on my computer---we use int. explorer-----the pages are now all messed up with disappearing buttons---you must have google chrome to have a complete buying experience...I like the prices and products it is just their operating system that sucks!!! dang them---dang them all to heck!!!… Read Full Review

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★★★☆☆

“Mixed feelings”

Written on: 30/05/2014 by Sianika (10 reviews written)

Ok, so this was my first time of using vistaprint. I wanted to purchase some self inking labelling stamps and came across them on one of my first searches. I found the ordering process tedious and confusing, there were lots of things they tried to sell you along the way, whilst trying to place the simple order, pages of 'extras' came up. After completion I had an email confirmation of my order and somehow I also had some sticky address labels added to my order, which I had not ordered. I then… Read Full Review

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★★★★☆

“excellent service following poor courier delivery”

Written on: 12/04/2014 by Willi404 (1 review written)

I ordered some business cards and a banner from vistaprint online. unfortunately they used Yodel. Yodel made a complete mess of the delivery so I went on the online chat option with vistaprint. couldnt be more helpful - immediate apology and a promise to investigate and are sending my items again with a different courier. well done for sorting it there and then and not shifting the blame, vistaprint!… Read Full Review

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★☆☆☆☆

“Dishonest advertising and not what I ordered.”

Written on: 16/03/2014 by RosieS (2 reviews written)

I ordered some business cards years ago and they were OK, I just paid postage. They were advertising free cards again, just pay the postage, and I spent ages designing a card but the cost wasn't as advertised. I purchased them anyway as I'd spent so long on them and they didn't arrive. I contacted them and they did send some more, but they were my original design not my later one. I couldn't really be bothered to go back to them again to complain so kept them, but won't use the company… Read Full Review

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★★☆☆☆

“Website ok, Customer service terrible!”

Written on: 20/01/2014

I have had a website with V/print quite happily for a few years. Recently they had a technical problem and I could not edit the website for over a month. I negotiated a refund on the subscription and have supplies IBAN bank details but to date no money. What really annoys is a different customer services person replies to e mails each time. there is no contact initiated by them its chase, chase, chase all the time. They sent me a questionnaire about the customer service to which I gave negative… Read Full Review

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★☆☆☆☆

“terrible printing quality”

Written on: 16/12/2013 by joanna1973 (1 review written)

i ordered two identical wall calendars as xmas presents for relatives. bearing in mind the photos were taken on a professional camera by an amateur photographer,what came back wouldn't even be fit for loo roll! the reproduction is horrific and all the photos have been tinged with an offish yellow that makes them look like they have been sitting on a window ledge since 1922. i am actually embarrassed to hand these out as gifts so will have to quickly find another company that can show my… Read Full Review

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★☆☆☆☆

“Do not use”

Written on: 15/12/2013

I ordered a flip photo book to take to my brother in Ireland as a gift. I paid £12.99 for 2 day delivery. The night before delivery I rang to check if I needed someone to sign and was told I did. I rang again on the delivery day to be told that it had not even gone to print. I was very upset and was told that this is an automated system and if I had not rung I would have sat all day waiting...there is no automated system to let you know there is a problem. I am devastated that my plans have… Read Full Review

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★☆☆☆☆

“Choose someone else!!!! Bad Quality!”

Written on: 12/12/2013 by Emad13 (1 review written)

I thought it would a good idea to send out a family picture on Christmas cards to close family and friends. I don't know why I went with vistaprint...maybe bc I had a decent experience before when ordering business cards. Well, it was a bad decision. I just got my cards (post cards) and the quality is awful. So bad, in fact, I am a little embarrassed sending them out. They really do look awful. Yuck! Save your cards!-go with someone else!!!!! … Read Full Review

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★☆☆☆☆

“Vistaprint”

Written on: 12/11/2013

SAY NO NO NO, do not be lured in. Once they have your details they keeping milking your account… Read Full Review

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★☆☆☆☆

“Xmas cards should be described as Xmas Postcards!”

Written on: 19/10/2013

Ordered 30 Xmas cards plus envelopes, the order process is terrible,you keep on getting asked if you want to add more and more "extras", it takes forever to get to the end! Anyway, ordered 30 Xmas cards with uploaded photo and linen finish. The cards and envelopes arrived and I have never been more disapointed! Firstly they were not cards that open up but merely a single length of card that I would describe as a postcard! The design itself was fine but I was under the impression that I was… Read Full Review

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