Vistaprint Reviews - www.vistaprint.com

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Latest Reviews

★★☆☆☆

“Very misleading on prices”

Written on: 14/12/2014 by Ssti003 (1 review written)

Quality is good but they are very misleading on price. They advertise their photo calendars as being from £1.99 but I ended up paying over £53 for two wall calendars & two desk calendars. They add a lot of things on - colour printing, glossy paper, excessive shipping costs, VAT etc - & you only find out what you are going to pay once you've spent ages uploading & arranging the photos. I didn't have time to start over on a different site so had to pay it. I won't use them again for this… Read Full Review

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★☆☆☆☆

“Poor dishonest service!”

Written on: 31/10/2014

Their so called "free" business cards ended up costing me £14! I ordered anyway seeing as I'd spent SO MUCH TIME going through all their stages of their confusing intrusive website, WHICH BOMBARDS YOU WITH ADVERTISING! They take you though what feels like 50 pages of products you don't want (which you can't skip) before you can finally get to paying for what you actually do want, and then they add on the VAT at the last minute just as the final kick to the guts. So far we have BAD website… Read Full Review

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★☆☆☆☆

“google hates microsoft feud”

Written on: 08/10/2014 by esbeex (1 review written)

because google hates microsoft I can no longer complete a vista print order on my computer---we use int. explorer-----the pages are now all messed up with disappearing buttons---you must have google chrome to have a complete buying experience...I like the prices and products it is just their operating system that sucks!!! dang them---dang them all to heck!!!… Read Full Review

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★★★☆☆

“Mixed feelings”

Written on: 30/05/2014 by Sianika (10 reviews written)

Ok, so this was my first time of using vistaprint. I wanted to purchase some self inking labelling stamps and came across them on one of my first searches. I found the ordering process tedious and confusing, there were lots of things they tried to sell you along the way, whilst trying to place the simple order, pages of 'extras' came up. After completion I had an email confirmation of my order and somehow I also had some sticky address labels added to my order, which I had not ordered. I then… Read Full Review

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★★★★☆

“excellent service following poor courier delivery”

Written on: 12/04/2014 by Willi404 (1 review written)

I ordered some business cards and a banner from vistaprint online. unfortunately they used Yodel. Yodel made a complete mess of the delivery so I went on the online chat option with vistaprint. couldnt be more helpful - immediate apology and a promise to investigate and are sending my items again with a different courier. well done for sorting it there and then and not shifting the blame, vistaprint!… Read Full Review

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★☆☆☆☆

“Dishonest advertising and not what I ordered.”

Written on: 16/03/2014 by RosieS (2 reviews written)

I ordered some business cards years ago and they were OK, I just paid postage. They were advertising free cards again, just pay the postage, and I spent ages designing a card but the cost wasn't as advertised. I purchased them anyway as I'd spent so long on them and they didn't arrive. I contacted them and they did send some more, but they were my original design not my later one. I couldn't really be bothered to go back to them again to complain so kept them, but won't use the company… Read Full Review

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★★☆☆☆

“Website ok, Customer service terrible!”

Written on: 20/01/2014

I have had a website with V/print quite happily for a few years. Recently they had a technical problem and I could not edit the website for over a month. I negotiated a refund on the subscription and have supplies IBAN bank details but to date no money. What really annoys is a different customer services person replies to e mails each time. there is no contact initiated by them its chase, chase, chase all the time. They sent me a questionnaire about the customer service to which I gave negative… Read Full Review

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★☆☆☆☆

“terrible printing quality”

Written on: 16/12/2013 by joanna1973 (1 review written)

i ordered two identical wall calendars as xmas presents for relatives. bearing in mind the photos were taken on a professional camera by an amateur photographer,what came back wouldn't even be fit for loo roll! the reproduction is horrific and all the photos have been tinged with an offish yellow that makes them look like they have been sitting on a window ledge since 1922. i am actually embarrassed to hand these out as gifts so will have to quickly find another company that can show my… Read Full Review

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★☆☆☆☆

“Do not use”

Written on: 15/12/2013

I ordered a flip photo book to take to my brother in Ireland as a gift. I paid £12.99 for 2 day delivery. The night before delivery I rang to check if I needed someone to sign and was told I did. I rang again on the delivery day to be told that it had not even gone to print. I was very upset and was told that this is an automated system and if I had not rung I would have sat all day waiting...there is no automated system to let you know there is a problem. I am devastated that my plans have… Read Full Review

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★☆☆☆☆

“Choose someone else!!!! Bad Quality!”

Written on: 12/12/2013 by Emad13 (1 review written)

I thought it would a good idea to send out a family picture on Christmas cards to close family and friends. I don't know why I went with vistaprint...maybe bc I had a decent experience before when ordering business cards. Well, it was a bad decision. I just got my cards (post cards) and the quality is awful. So bad, in fact, I am a little embarrassed sending them out. They really do look awful. Yuck! Save your cards!-go with someone else!!!!! … Read Full Review

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★☆☆☆☆

“Vistaprint”

Written on: 12/11/2013

SAY NO NO NO, do not be lured in. Once they have your details they keeping milking your account… Read Full Review

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★☆☆☆☆

“Xmas cards should be described as Xmas Postcards!”

Written on: 19/10/2013

Ordered 30 Xmas cards plus envelopes, the order process is terrible,you keep on getting asked if you want to add more and more "extras", it takes forever to get to the end! Anyway, ordered 30 Xmas cards with uploaded photo and linen finish. The cards and envelopes arrived and I have never been more disapointed! Firstly they were not cards that open up but merely a single length of card that I would describe as a postcard! The design itself was fine but I was under the impression that I was… Read Full Review

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★☆☆☆☆

“Worst Company. No Customer service, ”

Written on: 30/09/2013

DO NOT USE!!!!!! You maybe be lured in by low prices.... i was. However it is a waste. Their print quality is awful. The preview on their website shows one thing but what comes is something else. Speak to them and they tell you its your fault. The order process is full of things that try and catch you out and buy extras that you don't need/ don't want. AVIOD AT ALL COSTS No point paying less for items you have to throw away… Read Full Review

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★☆☆☆☆

“Misleading / Dishonest / Terrible Customer Service”

Written on: 02/06/2013

I didn't receive what was ordered, then Vistaprint blamed me instead of taking responsibility and refused to provide a refund - had to bin my item (waste of money)… Read Full Review

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★☆☆☆☆

“Christmas in May...June or maybe July?”

Written on: 26/05/2013

I ordered Christmas gifts, cards and key fobs from Vista Print last November 2012. Despite numerous promises of the goods being delivered and latterly a refund, I have never received part of my order worth £90. I have been told a refund will be made if a log into a link provided and enter my bank details. I did so and still no refund has been made. I have emailed Customer Services (!) many times without success and my family will never get the carefully chosen gifts made from up loaded… Read Full Review

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★☆☆☆☆

“Rubbish Printers!!”

Written on: 17/05/2013

Had terrible problems ordering some photo cards. First they sent me a box of leaflets for a dubious photographer. Several phone calls and e mails later I received an e mail offering a refund and a free replacement set of cards. Never got the refund. No cards for over two weeks.Paid £52 for the replacement cards so not free at all. Non existent customer service. Don't use them. I used Snapfish instead and had no problems at all. What a shower at Vistaprint!… Read Full Review

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★★★★★

“Affordable Printing”

Written on: 10/05/2013

I have placed with Vista Print couple of orders for business cards. Never had a problem with their printing. I would place future orders with this company again… Read Full Review

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★☆☆☆☆

“ripoff”

Written on: 08/05/2013

they offer stuff for free for a month and when you don't want it (even before the trail ends) they ignore any notices not to charge your account since you're not interested in the product… Read Full Review

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★★☆☆☆

“Good & Bad”

Written on: 07/04/2013

Vistaprint are great when it come to business cards, flyers, postcards etc. They are top quality and have an amazing array of designs to choose from, very happy with that but when it comes to web hosting, these guys are poor. The service was rubbish and because they're american based, I found that customers looking at my site were mainly american even though I had a 'co.uk' site. They were very unhelpful, extremely hard to get hold of and I had constant problems with my website of which they… Read Full Review

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★☆☆☆☆

“Will never use this ever again!!”

Written on: 25/03/2013

I tried to order a t-shirt, and the shipping charges were astronomical! Then, I found out thta I was being charged every month for something i never ordered! It took forever to sort it out, and the customer service was terrible. I will never use this website again!… Read Full Review

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