The Online Ticket Shop www.theonlineticketshop.com Reviews

Watch this item
0.9 stars
Average rating for this product is: 0.9 out of 5

From 7 ratings and 373 reviews

Thumb down 5% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item

Average Ratings for The Online Ticket Shop www.theonlineticketshop.com

  • Selection of tickets available1.9 stars
  • Ease of ordering2.4 stars
  • Customer service0.9 stars
  • Reviewer Ratings0.9 stars
  • Overall Rating0.9 stars

373 Reviews For The Online Ticket Shop www.theonlineticketshop.com

  • Guest 18th Nov 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!

    Report this review



    Unfortunately I had the same bad experience as you guys. Cant believe they are still operating!! Their site is linked to the http://www.globalticketshop.com/ which gives the impression they are just as serious. AVOID AVOID AVOID!

  • Guest 18th Nov 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!

    Report this review


    they are crooks,do not buy from them,we bought tickets for £190 they never turned up and no one has returned our calls
  • Guest 17th Nov 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!

    Report this review


    No Tickets came, no one answered the phone or emails...Managed to recover my £300 odd pounds back via my cedit card. WHY HAVE THESE Guys still got a web site??? Why are they still in business?? They should have been stopped by now! NO STARS!!
  • Guest 14th Nov 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!

    Report this review


    Did not receive tickets. No answer on the phone at all for two weeks. They did not answer my emails. The event is tonight 14th Nov. Will be contacting my credit card company asap. AVOID wish I had seen reviews first. Will also be reporting to comsumer direct and trading standards. Customer service and overall rating didn't deserve one star but I had to put something to continue
  • Guest 11th Nov 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!

    Report this review


    Beware ordering from this compant, chances are you won't get the tickets, have fraudulent transactions on your credit card post purchase and then have to dispute the transaction for the purchase of the tickets through your credit card company. I've never had a problem with Ticketmaster and will never use onlineticketshop again.
  • Guest 10th Nov 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!

    Report this review


    Wish I had seen review's, just last week purchased 4 tickets priced £550 for jingle bell ball 09 at O2 from the online ticket exchange for my daughters 18th. Have tried to track tickets and have had no response to e-mails and no answer on the phone line and the other line no longer exsits. Dont hold out much hope of receiving tickets, daughter and friends are so upset. I have contacted Trading Standards, Police and Credit Card Company no one seems to care. Should never be aloud to trade ho ...
  • Guest 8th Nov 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!

    Report this review


    Ordered tickets for Fleetwood Mac NIA - not received - don't answer their phone - e-mail bounced back - have managed to get through on another number after doing some detective work only to be cut off - have reported to police, trading standards and will contact google to advise. Little hope of getting a refund I fear as it was paid for by debit card!!
    OVERALL A VERY BAD EXPERIENCE ---------BEWARE!!!!!!!!!!!!!!!!!!!!!!!!
  • Guest 2nd Nov 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!

    Report this review


    STAY AWAY FROM THIS COMPANY SCAM! SCAM! SCAM!
    i brought tickets for my father in laws birthday to see coldplay at 02, well never recieved the tickets i tryed contacting them they never answered the phone kept sending emails which they never replied to then finally i did get a response saying they were very busy n there was a problem with there computers and they would sort out a refund well this was 2 months ago i still havent recieved my money back and havent heard from them in any way
    i shall ...
  • Johnnie Tait 30th Oct 2009

    Reviewer rating: 1 stars


    Johnnie Tait's review has yet to be rated - Be the first!

    Report this review


    The Online Ticket Shop conned us last june 08 ordered tickets for Bon jovi at hamden never recieved them yes we got our money back through barclaycard. how are they able to advertise still trade and standards should be doing more to stop these scumbags ripping us off. DO NOT USE THIS WEB SITE (they dont even deserve one star)
  • Guest 27th Oct 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!

    Report this review


    i think if u order tickets in april you shouldnt have to drive for two hrs to their dodgy little office on the 23rd of oct to get ur tickets am i wrong ??? and then be told to come back in 6 hrs heelllloooo what a scam we did get r tickets luckliy for them coz if id missed green day omg i cant even write down what i would have done someone close these lazy scammers down !!!!!!!!!!!
  • Guest 24th Oct 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!

    Report this review


    AVIOD AVIOD! This so called comany are a scam. Ordered tickets to the Green Day @ the O2 for the 24th October 09 on the 15th August. NO TICKETS despite emailing and trying to call. No answer and no reply from emails. Luckly I brought some more a few days ago from viagogo and arrived the next day so will be going to the concert. I have contacted my credit card company as suspicious transactions have appeared on my account. This is very suspicious as I have not used my credit card for about ...
  • Guest 24th Oct 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!

    Report this review


    Order tickets for an event at the O2. These didn't turn up, haven't been able to get through to anyone to claim under their ticketbond plus guarantee. Enough said really, if you don't want to lose your money don't use this company. (The review should be zero stars as they don't even deserve the minimum one star)
  • Guest 23rd Oct 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!

    Report this review


    Worst company ever!

    Sold some cricket tickets, stil have not recieved nothing.

    amarnawazmk@hotmail.com
  • Daytrap 17th Oct 2009

    Reviewer rating: 1 stars


    Daytrap's review has yet to be rated - Be the first!

    Report this review


    A Total CON. Ordered tickets 7 days ago. Never received the tickets. They never answered my emails. They never answered the phone. One number did not even ring.

    AVOID THE ONLINE TICKET SHOP. THEY ARE CON ARTIST.
  • Guest 16th Oct 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!

    Report this review


    AVOID AVOID AVOID THE ONLINE TICKET SHOP!! I ordered tickets with these guys over a week ago to see Beyonce in Birmingham. After a week i hadn't heard anything and no money had been debited from my account and that is when i found this website. I called immediately to cancel my order and got no answer and sent an email and got no reply. Today i had an email saying the servers were down and a new number was given to call and give credit card details. I called this number to cancel my order and wa ...
  • Guest 9th Oct 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!

    Report this review


    I reported the On-line Ticket Shop to both the Metropolitan police and the
    Serious Fraud Office. They are under investigation. I got my payment refund through my credit card company but the last I heard is that the ticket office had not refunded the money from their side.

    I advise you to report this company to the police, as they are more likely to act if the number of complaints rise.
  • Guest 4th Oct 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!

    Report this review


    I bought and paid for 2 cliff richard tickets in november last year and guess what no tickets!!! no e mails no answer to my recorded letter or numerous phone calls. the night before the concert got a phone call sayin someone would meet me at the venue name BILLY he never turned up!! im disgusted this so called company get away with this. DO NOT GO NEAR THEM THEY ARE A SCAM. i will now be taking this matter further.
  • Guest 30th Sep 2009

    Reviewer rating: 0 stars


    Guest's review has yet to be rated - Be the first!

    Report this review


    Still waiting for the refund of 4 coldplay tickets from the online ticket shop. No response to emails. They own 320 pounds. It's hell to get someone on line at their london office, they change phone numbers every day or so... And when you get someone, they hang up on you.
  • Guest 28th Sep 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!

    Report this review


    On christmas day 2008 my 80 year old mother bought me one top priced ticket for Cliff Richard and the Shadows for sat 26th sept 09 from The Online Ticket Shop. The best seat in the house. "All singing, all dancing service, guaranteed safe £225.00. +£7.50 guaranteed special delivery ! probably her entire savings happily spent to fulfil A life long dream of mine. Yes you,ve guessed it "THEONLINETICKETSHOP.COM" I NEVER RECIEVED A TICKET ! one e mail recieved mon 21st sept 09 "printers ...
  • Guest 28th Sep 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!

    Report this review


    Bought 3 coldplay tickets for 12th september and paid £210, was planning to take my two sons but tickets never arrived and we were all absolutely gutted. have been ringing and e- mailing The Online Ticket Shop for weeks and no response.