The Online Ticket Shop www.theonlineticketshop.com Reviews
Latest Reviews
★☆☆☆☆
“Scam!”
Written on: 06/12/2012 by Bella321
Don't buy from these people. We bought Miley Cyrus tickets for the NIA in 2007. We paid over £400 for apparently front row seats for my daughter's birthday. We got an e-mail confirmatin. After reading bad reviews about this company I tried to ring them on several occasions for re-assurance but no-one ever answered. Some time later they rang me with a query on my debit card, when I asked why they never answered their phone I was told 'there had been a flood in the building' and was... (read more)
★☆☆☆☆
“Tickets not as represented”
Written on: 13/10/2012
Horrible customer service. Won't help you or seem to care if you have a complaint. Want to just pass the buck. Spent double face value on football tickets. They were not as represented on their website. Others seated in the section with me had a similar complaint, that the seats were not as represented. They do not care and will not take any steps to correct the problem for future customers. Once they have your order, they are done with you. (read more)
★☆☆☆☆
“A total SCAM!”
Written on: 17/06/2012 by Robbomann
Never use this company. For an extortionate price we ordered tickets for the England/Belgium friendly. They phoned up two days before the match and said they could not give us the tickets we had paid for unless we paid a surplus of 80 Euros per ticket. When I refused to pay any more they promised a refund within six days which we have not as yet received. Do not ever use them, they will let you down. (read more)
★☆☆☆☆
“NEVER USE ONLINE TICKET EXPRESS!”
Written on: 13/06/2012 by jpfromireland
I booked 2 tickets for the French Open Men's semi-final 2012 at the start of March this year. As I was travelling from Australia, I was concerned that they had not arrived by mid-April. I called them at this time after I discovered their poor reviews on the net and they told me not to worry-the tickets would be e-mailed to me "in around 2 weeks". I made a follow-up call at the start of May, and I spoke to the same 2 people. They now told me that the tickets would be released in mid-May.... (read more)
★★★★☆
“Best Customer Services”
Written on: 29/05/2012 by hwalter94 (1 review written)
Coming from San Sebastián, I would naturally be a Real Sociedad fan. Every time I get the chance to watch one of their matches in our hometown, I never miss out. When I heard the next match was to be held in San Sebastián, I rushed to Online Ticket Express and bought tickets for the Real Sociedad vs. Racing match. I knew the local ticket sellers would be sold out by the time I got there. My anxiety led me to call their customer service. When I demanded to know where my tickets were, they... (read more)
★☆☆☆☆
“I bought 3 World Cup Tickets at £3000 each, Total...”
Written on: 22/05/2011
I bought 3 World Cup Tickets at £3000 each, Total £9000!!!
Spent hundreds more on chasing around Berlin being told to go from one hotel to the next and eventually the phones went dead. I never got the tickets or the money back and would welcome a heads up to who runs this crooked venture! I know a number of people who would like to pay him/them a visit!!!!
(read more)
★☆☆☆☆
“I was NOT satisfied with the approach of the company...”
Written on: 04/05/2011
I was NOT satisfied with the approach of the company regarding the ticket delivery! I paid 15 EUR extra for shipping costs to my hotel in Amsterdam. Shortly before the event, I was told that for some reason the courier "could not find anyone at the reception" (?) and I was asked to pick up the tickets myself in close proximity to the hotel. As this was my first trip to Amsterdam I simply believed that. Even though this was a breach of commitment towards me I agreed to pick up the tickets... (read more)
★☆☆☆☆
“Do not buy from them . We bought 2 tickets in 2007 for...”
Written on: 02/02/2011
Do not buy from them . We bought 2 tickets in 2007 for the hamburg arsenal match we were charged £457.50 twice !!!!! despite numerous complains we never go\t our money back!!! DON T BUY BE WARNED (read more)
★☆☆☆☆
“after trying to get take that tickets for july 2011...”
Written on: 30/10/2010
after trying to get take that tickets for july 2011 and failing i checked all ticket websites and official box offices and was told every time that it was sold out including the radio stations both local and national. imagine my surprise then when i went onto world ticket shop site and was apparently able to purchase 5 tickets for top seated at a total price of £1,478 which , by the way is a massive £ 1038 more expensive than the top price seats should have been . needless to say i... (read more)
★☆☆☆☆
“I ordered these tickets in September 2009 and the...”
Written on: 24/08/2010
I ordered these tickets in September 2009 and the event starts tomorrow (25th August 2010) and I have yet to recieve the tickets. Having tried to track these the contact numbers available would not connect and one number took me through to a travel company who confirmed when I asked that they have had numerous calls like mine; they proceeded to direct me to Companies House/ Trading Standards for advice. I did this and found that the company had gone into liquidation. My belief is that I have... (read more)
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Showing 1 - 10 of 405 Reviews
★☆☆☆☆
“do not buy tkts from the online ticket shop i bought...”
Written on: 15/06/2010
do not buy tkts from the online ticket shop i bought two tickets from these chancers they didnt answer our emails or calls and the one email we got was to pick up our tickets for u2 in barcelona these ickets never arrived we lost flights and hotel we reported these crooks to watchdog (read more)
★☆☆☆☆
“Bought tickets in November 2009 for Rod Stewart...”
Written on: 09/06/2010
Bought tickets in November 2009 for Rod Stewart Concert for 29th May 2010. Paid £180 for two tickets. Printed off the order number for reference. Two days before concert tickets not arrived so god bit concerned. Phoned up to find that company gone into liquidtion. Was totally gutted as myself & husband had booked weekend away to stay @ Canary Wharf. Fortunately i managed to purchase two tickets for the concert as approx 20 left.Only bonus about this situation is that our seats were... (read more)
★☆☆☆☆
“booked tickets for my sister in october totalling...”
Written on: 04/06/2010
booked tickets for my sister in october totalling £300. the company apparently went bankrupt on the 9th of december. have not had any communication telling us about the situation only found out today because was told not to contact them unless the tickets hadnt arrived 10 days before hopefully should be able to get back from the credit card people, wish i had done my homework first not impressed (read more)
★☆☆☆☆
“Hi, ”
Written on: 31/05/2010
Hi,
I bought 2 expensive tickets- 139 Euros each- for Guns n' Roses concert at the Gelredome in Arnhem on June 16th via Onlineticketshop.com
Yesterday, I found weird that there was still no concert information to be found on the Gelderome website in Arhnem. I wrote to both the Gelredome hall and Onlineticketshop. I received answers from both today=
From Gelredome= there is no Guns n' Roses concert on June 16th in Arhnem and it is best to buy tickets from Livenation.com
From Onlineticketshop=...
(read more)
★☆☆☆☆
“Bought 4 tickets for Westlife concert in Glasgow in...”
Written on: 25/04/2010
Bought 4 tickets for Westlife concert in Glasgow in May. Went on the on line ticket shop website to find out when tickets were going to be delivered to find that the company gone into liquidation. We are absoluted gutted to find out that this company never had tickets for the concert. These people should never be allowed to this kind of thing again. Its absouletely disgusting to think that people get a kick out of hurting others!!! (read more)
★☆☆☆☆
“A complete scam. We also bought our tickets only 2...”
Written on: 22/04/2010
A complete scam. We also bought our tickets only 2 days before the receivers were called in - shabby! £511 trousered and gone - they had better keep moving because we are looking for them to have a chat. (read more)
★☆☆☆☆
“I am untterly appalled, as this has been the first...”
Written on: 13/04/2010 by Zed Sardar (1 review written)
I am untterly appalled, as this has been the first time i have tried to buy football tickets from the The Football Ticket shop.com. I ordered two tickets for the Man City V Liverpool match on the internet. Unfortunately I did not get a reciept and struggled to get hold of anyone, as there is no phone number and an email address nobody replies to. I sent many emails requesting a reciept but heard nothing. A week before the match we recieve some lottery type tickets-printed on cheap paper-They... (read more)
★☆☆☆☆
“I Bought tickets from online ticket. com as they had...”
Written on: 14/03/2010 by Rachnorth (1 review written)
I Bought tickets from online ticket. com as they had all sold out on ticket master, i wouldn't normally but me and mum were desperate to go and see him.
I have not yet received my ticket for the show in April, i have tried calling them and the number is not recognised, i have also tried emailing them but never have got a response.
I am thankful i have kept the confirmation email where the payment has come out off, i think i may just have to cut my loss and hopeful ring the credit cad...
(read more)
★☆☆☆☆
“bought on line tickets for Chelsea v Inter Champs...”
Written on: 10/03/2010 by nick regan (1 review written)
bought on line tickets for Chelsea v Inter Champs League 16/3/2010
After (foolishly) I made the transaction I checked reviews and found others had the same story I am telling BEWARE!!!;
I made the transaction on a saturday and tried to call them as I didnt receive any confirmation email, but only a tracking# on line. No reply to a UK number. Called them several times and eventually discussed my tracking# and tickets, passed from pillar to post, always on hold!. Eventually they told me...
(read more)
★☆☆☆☆
“Bought 8 X £90 tickets for April 2010 at MEN Arena...”
Written on: 05/02/2010
Bought 8 X £90 tickets for April 2010 at MEN Arena (thankfully paid by credit card). Have now found out this week after bounced emails that company gone with everyones money I presume. This is a major fraud which some Police force should be looking at! (read more)
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Showing 11 - 20 of 405 Reviews
★☆☆☆☆
“I Bought Muse tickets for the concert at wembley in...”
Written on: 02/02/2010
I Bought Muse tickets for the concert at wembley in september 2010.
I only found out 2days ago the company has been liquidised.
Im very confused?
Can anyone shed any light?
(read more)
★☆☆☆☆
“Purchased tickets last Nov , no sign of them Hadnt...”
Written on: 14/01/2010
Purchased tickets last Nov , no sign of them Hadnt realised it was a fraudulent company Until I read revies here. Cant get into my account with them as there is no server and the phone number is unobtainable. Luckily I paid with my credit card and my bank reckons I will get my money back.
(read more)
★☆☆☆☆
“I bought 4 tickets on the 7th Dec 2009 at £259 and...”
Written on: 29/12/2009 by jazzyjules (1 review written)
I bought 4 tickets on the 7th Dec 2009 at £259 and they allegedly went bust on the 9th!! I wish I'd read the reviews before buying! Is it me? I'm sick of being ripped off by scum bags on the internet. How are they allowed to set up a company to deliberately con people? I luckily paid on my credit card, so should get the money back but the hassle involved is a nightmare (read more)
★☆☆☆☆
“Purchased 2 tickets to see Miley Cyrus in London. I...”
Written on: 21/12/2009
Purchased 2 tickets to see Miley Cyrus in London. I tried everything possible to contact them. For the whole week before the concert was held the phones just rang out. I mailed them about 20 times also - absolutely no reply.
This company is a total scam. Never buy from them.
(read more)
★☆☆☆☆
“Thank goodness I saw these reviews, I brought tickets...”
Written on: 19/12/2009
Thank goodness I saw these reviews, I brought tickets for Peter Kay on the 4th Dec 2009 and they went into Liquidation on the 9th. Luckily I did it on my credit card so all being well I will get my money back. BIG THANK YOU TO THE REVIEW CENTRE, I will always use you in future! (read more)
★☆☆☆☆
“Well I didn't get my tickets as company went bust then...”
Written on: 18/12/2009
Well I didn't get my tickets as company went bust then they had the cheek to ring me with some sob story and not to worry my tickets are at box office.They would call me back with a code I would need I have not heard from them since £400 quid down the drain !!!! (read more)
★☆☆☆☆
“I have also been scammed aswell, as I was desperate to...”
Written on: 16/12/2009
I have also been scammed aswell, as I was desperate to see KISS in May 2010 and bought tickets for me and my Dad totaling £100. However, with no news of wether they had received my money or not i checked on other websites to see if other people had had similar experiences. Unfortunately I did not do my homework as I quickly found out due to many other people cursing the online ticket shop for taking their money. (read more)
★☆☆☆☆
“Got caught as well for £450.00!!! and now they have...”
Written on: 11/12/2009
Got caught as well for £450.00!!! and now they have been closed down, Im sure that cash is gone.
I hope they go to jail.
(read more)
★☆☆☆☆
“absolute twats ! scammed me £500 !!!!”
Written on: 09/12/2009
absolute twats ! scammed me £500 !!!! (read more)
★☆☆☆☆
“Nearly bought tickets from them. Got a call to say...”
Written on: 07/12/2009
Nearly bought tickets from them. Got a call to say they wanted cash or a cheque. I would be very wary of them. (read more)
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Showing 21 - 30 of 405 Reviews
★☆☆☆☆
“The Online Ticket Shop are complete con...”
Written on: 04/12/2009
The Online Ticket Shop are complete con artists!!!!!!!! Exactly the same as all the other scenarios, tickets did not arrive, attempted to call and email however no success, This was a very stressful time - please AVOID at all costs!!! AVOIDDDDDDDD!!!! By the way, they do not deserve any stars however had to give them a rating to complete this review. (read more)
★☆☆☆☆
“Please do NOT buy anything from the online ticket...”
Written on: 23/11/2009
Please do NOT buy anything from the online ticket shop, they are thiefs, it's nothing but fraude and burglery what they are doing!! I was stupid and bought tickets for the MJ Tribute concert (last September) for a total amount of 1500 GBP, guess what........the tickets never arived, they didn't pick up the phone and they didn't respond to e-mails. As it was/is a huge amount of money I directly contacted my Bank and explained the situation and demanded to cancel my payment made with a credit... (read more)
★☆☆☆☆
“Unfortunately I had the same bad experience as you...”
Written on: 18/11/2009
Unfortunately I had the same bad experience as you guys. Cant believe they are still operating!! Their site is linked to the http://www.globalticketshop.com/ which gives the impression they are just as serious. AVOID AVOID AVOID! (read more)
★☆☆☆☆
“they are crooks,do not buy from them,we bought tickets...”
Written on: 18/11/2009
they are crooks,do not buy from them,we bought tickets for £190 they never turned up and no one has returned our calls (read more)
★☆☆☆☆
“No Tickets came, no one answered the phone or...”
Written on: 17/11/2009
No Tickets came, no one answered the phone or emails...Managed to recover my £300 odd pounds back via my cedit card. WHY HAVE THESE Guys still got a web site??? Why are they still in business?? They should have been stopped by now! NO STARS!! (read more)
★☆☆☆☆
“Did not receive tickets. No answer on the phone at all...”
Written on: 14/11/2009
Did not receive tickets. No answer on the phone at all for two weeks. They did not answer my emails. The event is tonight 14th Nov. Will be contacting my credit card company asap. AVOID wish I had seen reviews first. Will also be reporting to comsumer direct and trading standards. Customer service and overall rating didn't deserve one star but I had to put something to continue (read more)
★☆☆☆☆
“Beware ordering from this compant, chances are you...”
Written on: 11/11/2009
Beware ordering from this compant, chances are you won't get the tickets, have fraudulent transactions on your credit card post purchase and then have to dispute the transaction for the purchase of the tickets through your credit card company. I've never had a problem with Ticketmaster and will never use onlineticketshop again. (read more)
★☆☆☆☆
“Wish I had seen review's, just last week purchased 4...”
Written on: 10/11/2009
Wish I had seen review's, just last week purchased 4 tickets priced £550 for jingle bell ball 09 at O2 from the online ticket exchange for my daughters 18th. Have tried to track tickets and have had no response to e-mails and no answer on the phone line and the other line no longer exsits. Dont hold out much hope of receiving tickets, daughter and friends are so upset. I have contacted Trading Standards, Police and Credit Card Company no one seems to care. Should never be aloud to trade how... (read more)
★☆☆☆☆
“Ordered tickets for Fleetwood Mac NIA - not received -...”
Written on: 08/11/2009
Ordered tickets for Fleetwood Mac NIA - not received - don't answer their phone - e-mail bounced back - have managed to get through on another number after doing some detective work only to be cut off - have reported to police, trading standards and will contact google to advise. Little hope of getting a refund I fear as it was paid for by debit card!!
OVERALL A VERY BAD EXPERIENCE ---------BEWARE!!!!!!!!!!!!!!!!!!!!!!!!
(read more)
★☆☆☆☆
“STAY AWAY FROM THIS COMPANY SCAM! SCAM! SCAM! ”
Written on: 02/11/2009
STAY AWAY FROM THIS COMPANY SCAM! SCAM! SCAM!
i brought tickets for my father in laws birthday to see coldplay at 02, well never recieved the tickets i tryed contacting them they never answered the phone kept sending emails which they never replied to then finally i did get a response saying they were very busy n there was a problem with there computers and they would sort out a refund well this was 2 months ago i still havent recieved my money back and havent heard from them in any way
i...
(read more)
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Showing 31 - 40 of 405 Reviews
★☆☆☆☆
“The Online Ticket Shop conned us last june 08 ordered...”
Written on: 30/10/2009 by Johnnie Tait (1 review written)
The Online Ticket Shop conned us last june 08 ordered tickets for Bon jovi at hamden never recieved them yes we got our money back through barclaycard. how are they able to advertise still trade and standards should be doing more to stop these scumbags ripping us off. DO NOT USE THIS WEB SITE (they dont even deserve one star) (read more)
★☆☆☆☆
“i think if u order tickets in april you shouldnt have...”
Written on: 27/10/2009
i think if u order tickets in april you shouldnt have to drive for two hrs to their dodgy little office on the 23rd of oct to get ur tickets am i wrong ??? and then be told to come back in 6 hrs heelllloooo what a scam we did get r tickets luckliy for them coz if id missed green day omg i cant even write down what i would have done someone close these lazy scammers down !!!!!!!!!!! (read more)
★☆☆☆☆
“AVIOD AVIOD! This so called comany are a scam. ...”
Written on: 24/10/2009
AVIOD AVIOD! This so called comany are a scam. Ordered tickets to the Green Day @ the O2 for the 24th October 09 on the 15th August. NO TICKETS despite emailing and trying to call. No answer and no reply from emails. Luckly I brought some more a few days ago from viagogo and arrived the next day so will be going to the concert. I have contacted my credit card company as suspicious transactions have appeared on my account. This is very suspicious as I have not used my credit card for... (read more)
★☆☆☆☆
“Order tickets for an event at the O2. These didn't...”
Written on: 24/10/2009
Order tickets for an event at the O2. These didn't turn up, haven't been able to get through to anyone to claim under their ticketbond plus guarantee. Enough said really, if you don't want to lose your money don't use this company. (The review should be zero stars as they don't even deserve the minimum one star) (read more)
★☆☆☆☆
“Worst company ever! ”
Written on: 23/10/2009
Worst company ever!
Sold some cricket tickets, stil have not recieved nothing.
amarnawazmk@hotmail.com
(read more)
★☆☆☆☆
“A Total CON. Ordered tickets 7 days ago. Never...”
Written on: 17/10/2009 by Daytrap (1 review written)
A Total CON. Ordered tickets 7 days ago. Never received the tickets. They never answered my emails. They never answered the phone. One number did not even ring.
AVOID THE ONLINE TICKET SHOP. THEY ARE CON ARTIST.
(read more)
★☆☆☆☆
“AVOID AVOID AVOID THE ONLINE TICKET SHOP!! I ordered...”
Written on: 16/10/2009
AVOID AVOID AVOID THE ONLINE TICKET SHOP!! I ordered tickets with these guys over a week ago to see Beyonce in Birmingham. After a week i hadn't heard anything and no money had been debited from my account and that is when i found this website. I called immediately to cancel my order and got no answer and sent an email and got no reply. Today i had an email saying the servers were down and a new number was given to call and give credit card details. I called this number to cancel my order... (read more)
★☆☆☆☆
“I reported the On-line Ticket Shop to both the...”
Written on: 09/10/2009
I reported the On-line Ticket Shop to both the Metropolitan police and the
Serious Fraud Office. They are under investigation. I got my payment refund through my credit card company but the last I heard is that the ticket office had not refunded the money from their side.
I advise you to report this company to the police, as they are more likely to act if the number of complaints rise.
(read more)
★☆☆☆☆
“I bought and paid for 2 cliff richard tickets in...”
Written on: 04/10/2009
I bought and paid for 2 cliff richard tickets in november last year and guess what no tickets!!! no e mails no answer to my recorded letter or numerous phone calls. the night before the concert got a phone call sayin someone would meet me at the venue name BILLY he never turned up!! im disgusted this so called company get away with this. DO NOT GO NEAR THEM THEY ARE A SCAM. i will now be taking this matter further. (read more)
☆☆☆☆☆
“Still waiting for the refund of 4 coldplay tickets...”
Written on: 30/09/2009
Still waiting for the refund of 4 coldplay tickets from the online ticket shop. No response to emails. They own 320 pounds. It's hell to get someone on line at their london office, they change phone numbers every day or so... And when you get someone, they hang up on you. (read more)
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Showing 41 - 50 of 405 Reviews
overview
Top 5 Online Ticket Agencies
To calculate the top 5's we take the following factors into account:
• All the star ratings the company/product has received,
• The number of reviews
• How recent the reviews are
As rated by real users
-
1. Seatwave - www.seatwave.com
4177 reviews read latest review -
2. Double8Tickets www.double8tickets.com
2043 reviews read latest review -
3. Vivid Seats - www.vividseats.com
934 reviews read latest review -
4. Get Me In - www.getmein.com
1245 reviews read latest review -
5. Viagogo - www.viagogo.co.uk
1973 reviews read latest review
Latest Reviews in Online Ticket Agencies
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Vivid Seats - www.vividseats.com
"Superb Service" Read More
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Seatwave - www.seatwave.com
"Delivery" Read More
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Double8Tickets www.double8tickets.com
"Knopfler at RAH London" Read More
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Ticket Network - www.Ticketnetwork.com
"AWESOME SERVICE!" Read More
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Ticket Tree www.tickettree.com
"Excellent value" Read More
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Guest's Comment
Written on: 15/06/2011
Totally agree with all the above. Bought 4 tickets (over the odd prices) for Take That in Cardiff 14th June 11. Tickets were not delivered to house but told to collect from Anthony in Cardiff on night. Needless to say after 300 phone calls and texts (Phone switched off)no one showed up. Total fraudsters. DO NOT USE.