Domain Monster www.domainmonster.com Reviews

★★★★★
4.6 / 5
91% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Domain Monster www.domainmonster.com - Ask a question now

Media Gallery for Domain Monster www.domainmonster.com

Domain Monster www.domainmonster.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★☆

“pleased”

Written on: 27/08/2014 by johnwil (1 review written)

iwould like to say thanks to your staffmember that told me what yo do to transfer my domain name to a new web site in good plain english that even i could understand … Read Full Review

Report this review
★★★★★

“customer support”

Written on: 25/08/2014 by neilorpen (1 review written)

Extremely efficient answer to my query and fast response to resolving my issue. High quality customer service in rare in so many industries so nice to find in this environment, and enough to ensure I would not move supplier. Thank you Marc… Read Full Review

Report this review
★★★★★

“Beyond helpful”

Written on: 19/08/2014 by jtmarsh (1 review written)

The staff at Domain Monster went over an above to answer my questions. They even answered a couple of questions that did not relate directly to hosting. I was also impressed by how fast they were. The price is low, but you still get a top notch service. If you are looking for an economical way to set up your own website and learn the ropes Domain Monster should be at the top of your list… Read Full Review

Report this review
★★☆☆☆

“Short sited approach to customer service”

Written on: 15/08/2014 by AtticusHead (1 review written)

Webpage very cluttered & ordering for 1st time missed much of the 'critical' notes & charges. When questioned there isn't any area where it is clear exactly what services you have got &/or paid for. Object to paying for Back Order service at £40 & when questioned & asked to resolve unsatisfied customer was told nothing could be done. Suggested 12mths basic hosting which would have kept the custom ongoing, was told could do 1mth. Very un-flexible. Conclusion, agreed to terminate. Customer… Read Full Review

Report this review
★★★★★

“Fantastic Customer Service”

Written on: 09/08/2014 by Bugzita (1 review written)

I registered a domain name, but it stayed in "pending status," which meant I couldn't manage it. I submitted a support ticket, and it was answered within an hour, with a very simple fix, which I did. April expedited the registration, and I was good to go. Overall, I really like DomainMonster; it's a small company, but customer service is always fast and friendly. The interface is easy to use, and updates are fast. I highly recommend this domain registrar!… Read Full Review

Report this review
★★★★★

“very quick customer care response”

Written on: 09/08/2014 by Harley413 (1 review written)

had a question which i needed a quick reply to, and it was urgent, normally most websites take at least 12 hours to 24 hours , their response was in about 30min greatly appreciated… Read Full Review

Report this review
★★★★★

“Very Efficient Customer Service ”

Written on: 07/08/2014 by ojPrater261 (1 review written)

Having registered a new domain name with Domain Monster, I wanted to know how I could use it to replace the outgoing domain which was no longer appropriate. I simply submitted the form online, explaining the situation and what I wanted to do, and within minutes I had received a reply. Being a novice and knowing nothing about how these things work was not an issue. The instructions were clear and conscise, briefly outlining my options in a way that I understood, and with a very useful step by… Read Full Review

Report this review
★★★★★

“Rapid and helpful”

Written on: 06/08/2014

The Domainmonster support team are always happy to help. They provide a rapid response and good advice. I manage many domains for different clients and I have found the Domainmonster interface intuitive and efficient. I wish I had moved the domains here earlier!… Read Full Review

Report this review
★★★★★

“Flash response, really helpfull”

Written on: 05/08/2014 by varin (1 review written)

I have contacted you regarding a domain that was registered through you and I was interested in. Your representative contacted the owner an within literally an hour I got in touch with the owner of a domain. Thanks very much, the advisor was really helpful and made my day. Kind Regards… Read Full Review

Report this review
★★★★★

“Absolutely Brilliant!”

Written on: 30/07/2014 by StephenKirton (1 review written)

The customer service is great, any and all questions have been answered, and the team is always happy to help. I even got an email late at night saying they had finished working on a problem of mine, who else works late at night to help a customer? I can't recommend them enough. The value is great, especially the .co.uk domain names. I also use the website builder, and though it took some time for me to figure out, it works great, and with the pro version you can access the code which is… Read Full Review

Report this review
★★★★★

“Fast and friendly”

Written on: 25/07/2014 by Ruthk45 (1 review written)

Answered by questions quickly and security was good. I will use the service again and recommend to others. Don't go daddy, Go domainmonster. Thanks… Read Full Review

Report this review
★★★★★

“DNS Email Problems Resolved”

Written on: 21/07/2014

Fantastic and Speedy response to my problem, Polite and Friendly agent who was more than happy to assist me. Resolved in quick time and im over the moon with the service and will recommend to all domain users family & friends. Thank You… Read Full Review

Report this review
★★★★★

“Good service as usual”

Written on: 21/07/2014

Emailed late in the evening requesting registrant information change, got an immediate response to my query and resolved within a day… Read Full Review

Report this review
★☆☆☆☆

“Caused Overdraft fees taking renewals out a week early”

Written on: 20/07/2014

I received emails stating exactly when a product was expiring and the first one was renewed a day early the second 7 days early causing an overdraft on my bank account which they will not reimburse. NO way to view in there site all products and their renew dates. Each product has it's own screen I had to call after 15 minutes of frustrating searching. NO way to remove all payment options I had to get support to do this. As other reviewers have stated their support folks are pleasant to work… Read Full Review

Report this review
★★★★★

“Awesome as usual”

Written on: 16/07/2014 by HelenBarker (1 review written)

Both have been very helpful. Much appreciated!… Read Full Review

Report this review
★★★★☆

“I'm satisfied for the support received in a very short...”

Written on: 13/07/2014 by KadeHall (1 review written)

I'm satisfied for the support received in a very short time… Read Full Review

Report this review
★★★★★

“Excellent Support Service”

Written on: 13/07/2014 by Adan13 (1 review written)

Very helpful member of staff that very quickly resolved my problem within around 30 minutes after a couple of emails back and forth to confirm my address details to enable me to access my account after I forgot my password and the domain I had on my DomainMonster account… Read Full Review

Report this review
★★★★★

“What pleasant experience”

Written on: 12/07/2014 by JamieCurry (1 review written)

Hi there I was in the process of transferring my clients domain name to your host having never done this before. I am extremely happy with the service and the team who assisted me in the somewhat difficult process. I have never come across a team who are friendly and willing to help with enthusiasm. I would like to personally thank the two team members who helped me out on the 10/072014 and the 12/07/2014. The service you provide is very efficient and will recommend to anyone wishing to… Read Full Review

Report this review
★★★★★

“Fast and helpful reply”

Written on: 11/07/2014

The advisor replied fast and helped me to solved problems in the transfer process… Read Full Review

Report this review
★★★★★

“Really nice company to deal with”

Written on: 08/07/2014 by dezfutak (2 reviews written)

I've been using Domainmonster for a number of years - things I really like about them: - the fact that when I call them, I get straight through to one of their staff, who are polite and deal with communication very efficiently. - their prices are very competitive - I get a lot of control over my domains (eg whether I want them to automatically renew or not, setting up the DNS, custom/glue records etc) - the web interface is very quick & easy to use - they're super-quick at dealing with… Read Full Review

Report this review
overview