Domain Monster www.domainmonster.com Reviews

★★★★★
4.7 / 5
93% of users recommend this
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Domain Monster www.domainmonster.com

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Latest Reviews

★★★★☆

“Good technical response times”

Written on: 18/02/2015

Had a problem with domain names been stuck in the system, one call and the people at Domain Name sorted straight away. Thanks for such a quick service… Read Full Review

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★★★★★

“Excellent Support Team”

Written on: 12/02/2015 by Harveybf419 (1 review written)

Domain Monster is by far and away the best registrar I've used; I now have over 100 domains with them. The reason I have so many domains registered with them is their support, they are extremely responsive and always get the job done. I highly recommend you give them a try... RC… Read Full Review

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★★★★★

“Awesome, quick service with excellent customer service”

Written on: 12/02/2015 by Guzman241 (1 review written)

I've been using domainmonster for a while, both for my work as a web designer, as well as my own personal account for my hobbies. I've had various problems (Due to my own inexperience, the service has always been absolutely fine) but every time the domain monster team have sorted it out for me quickly and without any fuss. I'm a man who prefers customer service over anything else, and that is the reason why I chose domain monster, they can't be beat in that regard. They often have special… Read Full Review

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★★★★★

“Domain whois issues”

Written on: 12/02/2015 by 1975Napier (1 review written)

My issue was resolved quickly and Keiran's communications was excellent… Read Full Review

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★★★★★

“Super-fast, helpful, great”

Written on: 05/02/2015 by Elishau462 (1 review written)

Just that really. The request was fairly simple, but partly due to a fault of mine. The reply had none of that nagging tone one sometimes gets, and just got straight down to business with what I needed. No bother, no fuss. Very happy. Thanks again.. :)… Read Full Review

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★★★★★

“Excellent”

Written on: 01/02/2015 by Goodwin483 (1 review written)

quick easy help! solve my problem in no time… Read Full Review

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★★★★★

“Superlative support”

Written on: 30/01/2015 by adm2015 (1 review written)

Having become progressively perplexed I resolved, finally, to try contacting support by telephone; with years of bad experience in mind concerning any calls to service providers I dialled the number. Imagine my pleasant surprise when the phone was answered within moments in a clear voice saying "hello this is Domainmonster, XXX speaking how may I help" (I made that up except the "XXX speaking" - not sure what he said except that I was amazed to understand the name and the speed of answer. No… Read Full Review

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★★★★★

“LIGHTENING FAST response!”

Written on: 27/01/2015 by JaylahOwen (1 review written)

I'd had a few reminders that my card was about to expire around the time I needed to renew. I suddenly realised that I'd left it until the last minute, on a Sunday. I tried to make the necessary changes through paypal but I still wasn't clear if I'd done everything I needed to on the actual account page in the site to ensure a smooth transaction, (the panic of the site going down or us losing out on our domain name always at the back of my mind). I emailed Domain Monster support to make sure… Read Full Review

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★★★★★

“Excellent Service Always”

Written on: 24/01/2015 by Daytonu314 (1 review written)

Domain Monster gives new meaning to service and leaves out the up-sell to the customer; thus my reason for returning time and again. Thanks guys!… Read Full Review

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★★★★★

“Excellent Service ”

Written on: 23/01/2015 by yuKilgore346 (1 review written)

Very nice service and very professional in responding to emails. Easy to cancel if service no longer required. … Read Full Review

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★★★★☆

“Good customer service support”

Written on: 21/01/2015 by Stewart183 (1 review written)

Immediate access by phone. Detailed info, accurate, staff members are patient & have deep knowledge of everything you ask. Patient if you are not confident in subject & they don`t ask silly questions, the same about email support. There is only problem with website interface: not easy to access via buttons- images & if you want to go back in browser, website goes blank… Read Full Review

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★★★★★

“Couldn't ask for better customer service”

Written on: 20/01/2015 by 65Porter (1 review written)

Had an issue with my DNS settings, support was very easy to get in touch with, and the response was very fast. They resolved the issue immediately, and the staff were friendly & professional. Unfortunately customer service seems to be an afterthought for most companies but domainmonster are doing something right… Read Full Review

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★★★★★

“Fast, detailed and polite!”

Written on: 19/01/2015 by Raffertyro37 (1 review written)

ALl in all was good support and this is what I was after!… Read Full Review

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★★★★★

“I like the personal contact”

Written on: 18/01/2015 by 356Short (1 review written)

Miles, not only did what I requested but he anticipated a subdomain which was my norm and did that too. Great stuff!… Read Full Review

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★★★★★

“Domainmonster Customer Services”

Written on: 18/01/2015 by 371Reeves (1 review written)

The man I dealt with was professional and very helpful in trying to resolve my problem… Read Full Review

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★★★★★

“Easy to work with and great support!”

Written on: 14/01/2015 by PhilCrowell (1 review written)

I've got a couple of domains one set up directly on DomainMonster and one that was elsewhere but I transferred as my DomainMonster package had room for another domain at no extra cost so there's great value for money straight away. The DomainMonster interface is really easy to use with all domains available to manage from one place. Mailboxes are really easy to add and other features easy to install and configure. 'One-click' app installer is a very handy feature. The massively impressive… Read Full Review

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★★★★☆

“He went the extra mile”

Written on: 12/01/2015 by astuartdmmn (1 review written)

Helpful support staff, they understood my needs and responded promptly. Also glad they're based in Britain… Read Full Review

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★★★★★

“A good friend in the domain name business”

Written on: 11/01/2015 by Redmode (1 review written)

I've been using DM since they were just a baby monster and only had a couple of staff. I've often wondered when the customer service will drop off as is often common when businesses get larger, but I have to say that these guys have grown yet kept their attention to customer service, which for me is all-important. Stay 'small' and keep growing, Mosters! : )… Read Full Review

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★★★★★

“Helpful, friendly, knowledgeable service”

Written on: 11/01/2015 by Gilly1956 (1 review written)

Excellent customer service! - replied to my initial email in less than half an hour, was friendly, came across as a real human being, and solved the problem quickly and efficiently. Couldn't ask for more… Read Full Review

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★★★★★

“Fast - efficient - accurate - spot on!”

Written on: 09/01/2015 by Beach5 (1 review written)

Fast - efficient - accurate - spot on! Been with you for years - and that is why! Thank you!… Read Full Review

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