ASDA Credit Card Reviews

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★☆☆☆☆
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ASDA Credit Card
ASDA Credit Card
ASDA Credit Card
ASDA Credit Card

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Latest Reviews

★☆☆☆☆

“Do not use”

Written on: 07/12/2014 by ndHumphrey411 (1 review written)

Did not receive a monthly statement so contacted Asda Money, clearly it was not their falt but mine. Got billed £12 for late payment also interest added. DO NOT GET INVOLVED WITH THIS CREDIT CARD… Read Full Review

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★☆☆☆☆

“Don't waste your time”

Written on: 07/11/2014 by kuffs (2 reviews written)

They always decline payment at weekends. Customer service don't work weekends. When calling after the weekend they have no reason for declining the transaction. In fact not all transactions get declined. The cynic in me says it is because I pay off my balance and have never paid them interest. Too unreliable. Voting with my feet. I will stop shopping at the store too… Read Full Review

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★☆☆☆☆

“terrible service”

Written on: 25/08/2014

Held an asda credit card for a number of years always made payments on time. I didnt receive my new credit card through the post and called to chase only to find out asda have cancelled my account. I have never been late making payments My credit rating is good and I am appalled that they can cancel without any prior notice or for no apparent reason. I Have just taken out a new 0% deal with barclaycard whose customer service is fantastic and 1st job will obviously be paying my asda card… Read Full Review

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★☆☆☆☆

“defaulted on early payment”

Written on: 25/07/2014 by SeanMitchell459 (1 review written)

I had been defaulted as they called it a "missed payment" even though for almost a year I have been paying my credit card payments two weeks before its due to be paid. Basically on the 15.7.14 I had been defaulted (SHOCK), I had already made a payment for the bill 2 weeks before the due date, according to Asda, not allowed to make early payments!! but I have been doing so for almost a year now! I explained to them that I am immaculate with my finances and do make early payments for other… Read Full Review

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★☆☆☆☆

“Useless piece of plastic”

Written on: 17/07/2014 by fyHammond167 (1 review written)

Paid credit card bill by Direct debit. They have the payment, but do not clear the funds for 4 days! The credit allowance level of £3oo is a waste of space. You can speak to customer services on a peak call number.... to find that you are wasting your breath… Read Full Review

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★☆☆☆☆

“False O% deal fees were charged in error. No refund...”

Written on: 15/07/2014 by IndiaWagner (1 review written)

Really poor and false not to be trusted. Please read all small print. They try and catch customers out. There is no negotiation even though it is their error. Avoid using this card… Read Full Review

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★☆☆☆☆

“waste of time”

Written on: 01/07/2014 by yeGleason171 (1 review written)

Stay clear of ASDA CREDID CARD as they take cash of you each month then reject it and build up default charges or credit the account after the payment date and add more charges… Read Full Review

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★☆☆☆☆

“Wouldn't recommend to an enemy!. You don't need the...”

Written on: 20/06/2014 by Amirahj22 (1 review written)

They somehow managed to add someone else's balance transfer to my account and expected me to pay it - without the special balance transfer rate! When I contacted them emails and 'phone calls were exchanged over many months. They kept on telling me to contact the credit card company they had sent the money to and ask them to give ASDA back their money! When you 'phone them they can tell you your online username etc. It made to concerned and worried how secure my account details are if their… Read Full Review

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★☆☆☆☆

“Customer Service NIL”

Written on: 04/04/2014 by georgr (1 review written)

I have had a debit placed over my card that i had not authorsied. I spotted it within two days and reported it. I was told they would deal with within 7-10 days, well 17 days later I get are you still wanting us to look into this....thats it. I am still expected to pay the bill in full and if they find I did not authorise then they will refund me. I will not get into the way they ring you and then ask you to give them answers to your security questions, talk about backward. You cant ring… Read Full Review

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★★☆☆☆

“great card but be vigalant and terrible CS at weekend”

Written on: 08/03/2014 by tracytoffee (1 review written)

sygma have missed payment issues all the time so having to constantly make sure that they have received payment is a pain. keep blocking my card each month when I buy large monthly shop at asda. rang them and they told be would have to ring back on Monday as they don't have staff to unblock my card. so cant use my card at weekend.....brill. sygma are poor have closed a card with them this year will be closing my other one this month. will be keeping asda card only because of cashback but… Read Full Review

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★☆☆☆☆

“go elsewhere”

Written on: 05/02/2014 by honestandhelpful (1 review written)

I got the Asda credit card to transfer a small balance, it was all done over the phone and I was assured ot had all gone through. Ha ha on me, big mistake. I received my bill the next month, nothing had been added, also nothing had been transferred from my old card resulting in me being charged £12 for non payment. I contacted Asda, they assured me it was all my fault????!!!;???. Strange I've been transferring money from one card to another for years! I arranged the same transfer with a… Read Full Review

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★☆☆☆☆

“Ripped of by Asda Card/Sygma”

Written on: 06/12/2013

We have are being royally ripped by Sygma bank over a mistake of theirs. Our card is paid in full EVERY month without fail. The card was misplaced so it was cancelled and they sent a new one out. Next thing we know the next payment didn't go through and we are getting charged £20, plus now a further £8 for going in arrears. We contacted nat west who informed us the direct debit was stopped on instructions from sigma then reinstated. We have spoken to sigma who after 45 minutes agreed it was… Read Full Review

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★★★★★

“Best deal ever.”

Written on: 22/10/2013 by Taff3264 (1 review written)

Me and Wife have a card. Never pay any interest and always pay on time. This card is great - you get real cash-back on all purchases. (btw Asda is still the cheapest place to shop.) Well done Asda and carry on… Read Full Review

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★☆☆☆☆

“I only had the asda money card one week and had a...”

Written on: 19/09/2013

I only had the asda money card one week and had a cash withral. Then on the same day I had another cash withral it retaind my card the next morning I called they can not give me a replacement card because they had something from the criedit agency up against me… Read Full Review

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★☆☆☆☆

“don't bother waste of time”

Written on: 16/09/2013 by firebyrd (40 reviews written)

I have a perfect credit rating and over the past year I applied three times to asda credit card only to be declined with no reason, I have seen all my credit reports and they are clean so don't even bother to apply.They are simply a waste of time… Read Full Review

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★☆☆☆☆

“CUT THE CARD UP NOW”

Written on: 24/08/2013

Don't bother with ASDA CREDIT CARD. But if you have made that error ..Please make sure you check your statements. I have had a 1000.00 transfer added to my account that had not been completed. transfer dated April 15th showed up on junes statement. I received a txt message to contact the card company in June whilest I was in hospital I was informed I had gone over my credit limited After NUMEROUS telephone calls asking them to look into it and promises of it being sorted I today I arrive home… Read Full Review

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★☆☆☆☆

“Flawed systems, useless online banking”

Written on: 19/07/2013 by woodysucks (2 reviews written)

I was attracted to the 1% cashback at asda as it is our local supermarket. I set up my direct debit to take the whole amount owed every month. I received a statement with a total amount due but as myself and my wife use the account, she transfers her share to me and I knock it off the statement balance, thinking the statement balance, less my payment would be taken on the 21st of the month. But, on the 21st, the entire balance up to and including transactions on the 17th of the current month… Read Full Review

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Virgincrew's Response to woodysucks's Review

Written on: 31/10/2013

Never ever pay by direct debit,always pay by cash or debit card via there automated system.Write down on the calendar every 28 days when the statement will be due that way there cannot screw it up.... Or pay by internet banking :-D

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★☆☆☆☆

“worst ever credit card stay clear of it”

Written on: 29/06/2013 by DELLBOYDL2 (1 review written)

My treatment when trying to pay and willing to pay but asda staff could not understand WHAT I WAS TRYING TO TELL THEM I want you to ANCELL THIS CARD AND DON’T BOTHER ME ,AGAIN. After the appalling treatment I got from your asda team and also unhelpful attitude to wards a customer I would never ever want to use asda cards again and I intend to make sure every one gets to hear about the unhelpful attitude of the staff even though I tried my best to explain that the £588.12 was credited to… Read Full Review

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★☆☆☆☆

“Santander 1 - Creation 0”

Written on: 25/06/2013 by connorma (1 review written)

A few months ago I was switched from my Asda Santander card to the Asda Creation card and issued a new card and pin. Unfortunately, and I accept full responsibility for this, I locked my card by using the wrong pin. When I rang up customer services I was told I would received the pin within 4 weeks at the latest. After five weeks I hadn't received the pin so I rang up for a second time and was told that it would be dispatched again and I would receive the pin within 4 weeks. After a further 4… Read Full Review

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★☆☆☆☆

“Asda Direct 0% interest for 6 Months for purchase ove...”

Written on: 11/05/2013

This option was available between 18.03.2013 and 15.04.2013 0% interest for 6 months on purchases over £300.00 This would be ok if you don't use the card again for 6 months.. If you make other purchases afterwards and only pay off part of the outstanding balance on the statement ie leaving £300.00 outstanding you will have an interest charge on the whole outstanding balance on the statement even within the six months… Read Full Review

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