Mail Snare www.mailsnare.net Reviews

Guest's review has yet to be rated - Be the first!
Report this review

Good Points: None anymore.

Bad Points: SPAM gets thru regardless of settings, ZERO response on any issue from "customer support," just TERRIBLE.

General comments: Mail Snare went way downhill, seems to be on the way out. Have been with them for some years now, but as many others have noted, this started to take a dive and is at just about rock bottom.

No matter the issue, no one replies - you will only get a general email from "service" if they are looking for MONEY.

Seems to be on the way out, going with Fastmail.

Guest's review has yet to be rated - Be the first!
Report this review

Mail Snare has terrible support, and too expensive compared to others'.

Guest's review has yet to be rated - Be the first!
Report this review

From riches to rags - unable to log in, no information or response to e-mails. I have moved my account elsewhere.

bestroute's review has yet to be rated - Be the first!
Report this review

If getting your email is remotely important to you - I do not recommend Mail Snare. The regularity of "system outages" in my experience coupled with their unhelpful customer services when I contacted them is going to drive me away to a different email address site. I have been with them for nearly 3 years - what used to be a good service is now completely unusable for me. I will go elsewhere; I suggest you do too.

Guest's review has yet to be rated - Be the first!
Report this review

I have been a mailsnare customer for almost 4 years, and I've generally been happy with the service, until my most recent attempt to contact customer support. For most of that time, I've had a 5 account package. About 8 months ago, I started trying to contact support (via both email and their web site) to get my service switched back to a single account. After about 10 attempts with no response, I've given up and switched to a different provider. Their customer service used to be excellent, but ...

Guest's review has yet to be rated - Be the first!
Report this review

Overall bad service. Service went down hill after about a year. Very slow. Even though they claim to stop most spam, I had more spam than regular mail. Poor customer service, even when I wanted to renew and had a question, they were slow to respond so I gave up. Not worth it even if they gave it away for free.

ryan11's review has yet to be rated - Be the first!
Report this review

I do not recommend this email service, mainly because of its spam filters, frequent down time, and poor customer support in my experience. I would not recommend anyone to use this service. Their spam filters for me has not worked well at all, even the ones which are custom made by you and you know what they are supposed to do have not for me. Their country filters were the same. They are down frequently and I cannot seem to retrieve my email? There is no subsequent explanation of why they have b ...

rick1959's review has yet to be rated - Be the first!
Report this review

I have been a customer of MAILSNARE for several years when web based e-mail was relatively new concept. It was great to retain the same e-mail address as ISP's changed. Now, that is "old" news and there are several free web based e-mail offering, Gmail being one I'm now using. Mailsnare has dropped significantly in the ability to stop spam. Also, I am finding there are delays in processing e-mail and working their site. I am also finding that there is a clear drop in customer service. All in all ...

reviewer331's review has yet to be rated - Be the first!
Report this review

While downtime is somehow unavoidable, I feel that Mail Snare was down way too often. I know their service used to be good a few years ago, but it is no longer the case.

If you want to have unreliable e-mail, frequent downtime and not be able to read your messages when you need to, there is no doubt, Mail Snare is for you.

gsenear's review has yet to be rated - Be the first!
Report this review

I suspect it is a small hole-in-the-wall operation in Wisconsin. Mail Snare email have an impressive website but that is all.

The last two months have been a nightmare. I have not been able to send or reply to emails. The problem is they only have online help. Their website is thousands of words long, and it is all tech oriented. The worst problem they have is no 1-800# or live help available. They respond via email and only 1 0f 5 help requests is responded to.