Written on: 28/11/2012 by gcfraser (1 review written)
Have had this unit for 12 months. Initially failed to connect/read to the transmitter. After a firmware upgrade and reset got communication, but tho' it is supposed to update every 8 hours, actually updates every hour. This means battery in transmitter only lasts some 3 months- rather than 5-7 years as claimed. Customer service is patchy at best, with emails going largely unresponded to. NOT an improvement on my previous Apollo Ultrasonic. (read more)
Written on: 07/09/2012 by Airtec (1 review written)
British gas done some updates for the council and fitted a Apollo Ultrasonic tank level monitor it has intermittent radio signal and shows full all the time the tank is just over half full using my measuring stick which works all the time, give me back my old and trusted gage pipe which has never leaked and worked perfectly well so much for improvements. Dunraven said! Hint: Think about what you liked and didn't like about it. It does not work! (read more)
Written on: 08/12/2011
My Apollo is installed in a new installation has been used about 3-4 months now. It suddenly went from 2 pips down to flashing empty. We were sure we could not have used so much oil but thought it must have been pilfered and it was hard for us to check tank properly visually as weather conditions were so atrocious. It was like this for over 24 hours then miraculously the day after I ordered more oil the reading bounced back to almost full again. I cannot stress what hassle and angst this... (read more)
Written on: 18/10/2010
My Apollo display gauge failed to work after 18 months.
I got intouch with Dunraven who asked that I return the Display gauge and the green rocket.
I did this and within a week received a new one.
It was also easy to install.
I cannot fault Dunraven for their prompt exchange (read more)
Written on: 06/01/2010
At the time when the unit is most needed to work it failed due to cold weather and I am spending time out in the snow dipping the tank. As things are at the moment I don't like anything about the unit. (read more)
Written on: 11/12/2009
Had problems 'setting' up this new equipment. Dunraven responded to all my e-mails within a couple of hours...When i was still 'struggling' offered to 'sort it out' for me.. Sent item back to Irelend they replaced the transmitter with the latest update, set it up and sent it back all within ten days and all at 'no charge'
I can only say my service from them has been excellent.. i have got say the setup instructions were clear, the problem seems to have been with a slight component fault (read more)
Written on: 05/07/2009
Dunraven Systems Limited - Apollo Electronic Tank Contents Gauge display unit failed after 12 months. Lucky to find a dealer. Replacement price include whole the whole unit. Only want the display unit. (read more)
Written on: 19/03/2008 by stu3
My Apollo Electronic Tank Contents Gauge Went Wrong After 6 Months, Dunraven Systems Limited Will Not Respond To Emails
No backup service.
Do Not Waste Your Money, Do not buy one! (read more)
Written on: 05/02/2008 by sandrag (1 review written)
need to sort out this problem of aftersales, it may only be a slight error on our part. We need to know. (read more)
Written on: 28/08/2006 by ajmitchell (1 review written)
As a homeowner who is dependent upon oil heating, every couple of months I always found myself running out of oil. I came across the Apollo Electronic Tank Contents Gauge at a country show a year or so ago, and despite the best intentions, I never quite got around to buying one. But after running out of oil for the second time this year, I managed to track the product down on the web.
The Apollo itself consists of a transmitter and receiver. The transmitter is fitted to the top of the tank... (read more)
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