Kuala Lumpur, Swiss Garden Hotel Reviews

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1.5 stars
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Average Ratings for Kuala Lumpur, Swiss Garden Hotel

  • Value for Money3.5 stars
  • Overall rating1.5 stars

 

1 Review For Kuala Lumpur, Swiss Garden Hotel

  • gena gee Rank: Corporal 28th Aug 2006

    Reviewer rating: 1.5 stars


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    Good Points: Location


    Bad Points: Rooms are too small and not good enough to be called "deluxe" rooms.
    We stayed in a room where the AC was ticking all the time unless it was set on 15 degrees or less! Room view (back) was horrible, and when I asked to change the room I was told it's not possible.
    We were really shocked at the size of what they call a "swimming pool" which was a little bigger than a bath tub! It wouldn't take more than 5 adults at a time!
    Room service got us our order 1 hour later as they did not make sure they had the right room number.
    Main restaurant is too small for the number of guests. We always had to wait for so long to take our breakfast or take it in the banquet room which does not have variety of food.
    Last but not least, when we asked the concierge to reconfirm the flight tickets for us, we were charged! As far as I know, as I am in hotel business, this is a free service in any respectable hotel!


    General comments: It is suppose to be a 4 star hotel, but in our opinion, the hotel would not pass for it. It should be rated 3 stars.