Amsterdam, DFDS Seaways Ferry Reviews

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Amsterdam, DFDS Seaways Ferry

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Latest Reviews

★☆☆☆☆

“Bad customer service - Roof box damaged”

Written on: 29/06/2013

We were travelling from Newcastle to Amsterdam with DFDS Airways, May 2013 in a 4x4 car with roofbox. As the ferry approached Holland, we made our way down to the car. The staff had left a note on the windscreen stating that due to the height of the vehicle, we should wait for for further instruction. We did. That was until an angry Eastern European staff member aggressively shouted at us to move the vehicle. Concerned due to the letter, we waved it at him and told him we shouldn't be moving… Read Full Review

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★★☆☆☆

“DFDS NON customer care !”

Written on: 27/05/2013 by Rab1802 (1 review written)

Amsterdam to Newcastle mini cruise aboard King Seaways: CUSTOMER SERVICE I'll begin with some of the most apalling customer service that I have ever had the misfortune to suffer, if you take this trip you will more than likely endure a high level of staff that have the English speaking skills of a horse and even less Dutch ! It is somewhat frustrating when your question is replied to with a totally non related answer or even worse that weird glare that you recieve which is kind of the same… Read Full Review

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★★★★☆

“Customer Service ”

Written on: 13/03/2013

Just before Christmas my two very elderly parents travelled from Antwerp to London. They got lost and an expected two hour journey took over 4 hours. DFDS decided that as they missed their booked crossing they had to pay extra. On calling the head office in the UK they apologized for the lack of understanding at Dunkirk and gladly refunded the extra payment . Unfortuantley this happened on the return trip and again DFDS were happy to refund the extra payment made at Dover. I have traveled… Read Full Review

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★★★★★

“BRILLIANT”

Written on: 25/02/2013

Many thanks for the excellent time we have just had on DFDS Newcastle - Amsterdam and back. Ship was clean and the staff were friendly and helpful. All 14 of us really enjoyed ourselves very much for the 3 day party. from Shona's crowd x … Read Full Review

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★☆☆☆☆

“I've never been on a U-boat before...”

Written on: 03/10/2012 by grimftl (1 review written)

But it couldn't be any worse than this. I had numerous other complaints but I'll just do the worst one. We paid 20 euro/person for the buffet. Service was terrible - it took 15 minutes before a waiter even approached our table, just so we could have water with our meal. On the way out of the restaurant, the waiter told us to pay about 6 euros for the water. I pulled out my wallet, stating that I was unaware that there was a charge. He dismissed us, saying we didn't have to pay, I offered to pay… Read Full Review

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★★★★★

“day out in french ”

Written on: 30/09/2012

i am 12 years old in mat i went on dfds sea ways for the fist time and it was beter the p&o and more modon… Read Full Review

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★★☆☆☆

“The A1 between Newcastle and Edinburgh is mostly...”

Written on: 21/03/2011

The A1 between Newcastle and Edinburgh is mostly single carriageway, and has an appalling accident record.

I would not travel again… Read Full Review

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Guest's Comment

Written on: 24/07/2011

You should use the A68

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★★★★★

“NEWCASTLE TO AMSTERDAM ”

Written on: 30/11/2010

NEWCASTLE TO AMSTERDAM
ON
DFDS SEAWAYS m.s. PRINCESS OF NORWAY
 
As we approached the DFDS Seaways International Ferry Terminal at Royal Quays North Shields, we could see the m.s. Princess of Norway looming high above the terminal buildings. We pulled into the car park in good time and managed to secure a good parking place close to the pay machines and footpath to check in. Neither my wife nor I had travelled this route before, indeed it was our first visit to the Newcastle area. We live some… Read Full Review

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Qwertyhoop's Comment

Written on: 20/08/2012

You just know this has been written by or for the company.

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★☆☆☆☆

“Weve used this ferry 6 times a year for the last 5...”

Written on: 29/11/2010

Weve used this ferry 6 times a year for the last 5 years and have been watching it get worse and worse and we are a couple in our early forties so enjoy a good time. But This ferry is just a rip off avoid it at all costs. Coffee £3.50 a cup John smith and lager £4.90 for a warm bottle or can. And with fish and chips at nearly £17.00 a portion its just unbeleivable. Then you have groups walking around high on drugs and swearing with other groups so drunk they were vomiting . We will never use… Read Full Review

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★☆☆☆☆

“***PEOPLE OF BRITIAN , BE AWARE OF NORFOLK LINE - THIS...”

Written on: 31/08/2010

***PEOPLE OF BRITIAN , BE AWARE OF NORFOLK LINE - THIS IS COMPANY IS A DISGRACE TO THE BRITISH PERSON , I HAD BOOKED A TICKET TO GO ON OUR SUMMER HOLIDAYS WITH THEM AND MY HUSBAND IS IN THE FORCES IN ARGHANISTAN AND FOR REASONS THAT WERE NOT HIS FAULT HIS LEAVE HAS BEEN CHANGED , I HAVE HAD TO CANCELL MY HOLIDAY AND THE FRENCH COMPANY HAVE BEEN GREAT, I ASKED NORFOLK LINE IF I CAOULD CHANGE MY TICKET TO A DAY ONE SO AT LEAST MY SMALL CHILDREN WOULD GO SOMEWHERE AND THEY WANTED AN EXTRA 180… Read Full Review

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★☆☆☆☆

“Great trip, food was really good, lots of variety and...”

Written on: 01/04/2010 by Mferrie (2 reviews written)

Great trip, food was really good, lots of variety and plentiful. Drinks were a bit expensive but still a great trip. If you are planning something a bit special try the Commodor class cabins, you have your own lounge with free wine, beer tea, coffee and snacks all day. fantastic… Read Full Review

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★★★★☆

“Wonderful fun break with lots of time to party onboard...”

Written on: 13/02/2010 by ben campbell (1 review written)

Wonderful fun break with lots of time to party onboard and six hours of free time in Amsterdam to see the sights.
Booked through www.AmsterdamMiniCruise.com website and they had an offer of £35 per person. Superb value for money… Read Full Review

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★★★★☆

“Me and 5 friends decided to go on a day trip to...”

Written on: 24/08/2006 by Lee2008 (27 reviews written)

Me and 5 friends decided to go on a day trip to Amsterdam by ferry. We boarded the ferry at Newcastle ferry terminal at 5.30pm and arrived at Ijmuiden at 9.00am (continental time). We spent the day in Amsterdam then boarded the ferry to sail for home at 6.00pm.

The ferry we travelled on was much better than I anticipated. It had many bars, cafes, al a carte restaurants, live shows, entertainment, a night club, shops, cinema and a sauna and swimming pool. I had set my expectations pretty low… Read Full Review

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Kwtvbksdbv's Response to Lee2008's Review

Written on: 16/01/2011

maybe if you'd ordered a chicken tikka masala with mango chutney and a naan bread, then you might be less disapointed

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