From You Flowers www.fromyouflowers.com Reviews
Latest Reviews
★★★★☆
“sweet sixteen”
Written on: 17/05/2013 by mtorabohiolocation (1 review written)
After placing an order with this company I happened to look at the reviews- as you can see they are worse than bad. I convinced myself my order was not going to arrive and stressed myself out all that night- I placed this order last minute and had express delivery. At noon the flowers had not arrived freaking out now- called from you flowers at one said they arrived at 12:15 at the location. My son sent me a picture and they were beautiful just like the picture on-line. Cat (his... (read more)
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★☆☆☆☆
“GO SOMEWHERE ELSE for your flowers”
Written on: 16/05/2013 by Ithandiandme (1 review written)
I ordered flowers for my mothers birthday, she's in the hospital. It was supposed to be delivered the next day before 12:pm. I called them to verify delivery, which I paid extra for, and they told me they didn't place the order yet. This was about 1 hour after my mother should have received the flowers. They told me they had to verify the information I gave them for security reasons. I gave them the same information that I gave them with the order. If I had not called them, I would not have... (read more)
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★☆☆☆☆
“ordered flowers they never came. ”
Written on: 16/05/2013 by erahoj
ordered flowers they never came. they offered a discount but I cncelled and called my cc co to make sure they dont get paid. This seems like a pattern with these people. (read more)
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★☆☆☆☆
“Pretty sure this company stole my credit card info”
Written on: 16/05/2013
I am pretty sure this company stole my credit card information. I have had my current credit card for over 2 years, no fraud charges, never lost it, never let anyone borrow it. All of the sudden after paying for flowers on this website (which first of all sent me an email saying flowers were delievered, when they weren't) I have a fraud charge on my account to Walmart. Luckily my credit card company caught it and I didn't get charged anything, but I wouldn't trust this company AT ALL. (read more)
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★☆☆☆☆
“Worst experience ever!”
Written on: 16/05/2013
Zero stars. And I rarely write reviews. Horrible experience trying to simply get a bouquet of flowers to my mom, who lives half way across the country, for Mother's Day this year. I posted a VERY detailed review on Yelp! but, in short, I would never recommend them to anyone and would never use again. We waited 4 days for a flower delivery, received 2 email confirmations from FYF stating they were in fact delivered by 2 different florists and, they were NOT - and 5 phone calls on my part. -... (read more)
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★☆☆☆☆
“Never Again”
Written on: 15/05/2013
Ordered Mothers Day Flowers and the flowers were left at the door. Never rang the bell. Arizona was 102 that day and when mom went to get the mail they were dead. The arrangement even if it was alive was the poorest arrangement I have ever seen. Paid $65.00 for a $5.00 arrangement. Called and wrote the customer service people so they sent out a second arrangement. The second was even worse. Flowers looked like they picked them out of the garbage. I will NEVER EVER use them again and... (read more)
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★☆☆☆☆
“Order and customer service terrible”
Written on: 13/05/2013 by Gitalong
The flowers delivered were terrible, not as picturd and did not look professional. Customer service disconnected my call so had to wait on hold again; were not helpful; hard to understand but finally gave me a 25% discount. They wanted to issue a gift card but who would want to order from them again! Terrible! Terrible! Do not order from this company (read more)
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★☆☆☆☆
“Horrible customer service”
Written on: 13/05/2013 by EricS24
I ordered my flowers on Friday for Mother's Day and payed for delivery on Sunday Mother's Day only to get a phone call on Sunday morning that they can't deliver due to no one available in my area. This is the first and definitely the last I'll order from them. They even had the audacity to call me and say if its okay that they deliver it on Morning instead of Sunday.... Please ignore this place at all cost. (read more)
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★☆☆☆☆
“They don’t deliver but they do give you the run around!”
Written on: 13/05/2013 by AngelainNY (1 review written)
DON’T ORDER FROM THIS COMPANY! I ordered flowers the morning of Wednesday, May 8th for delivery on Friday, May 10th as to ensure they would be there for Mother's day on Sunday, May 12th. The flowers were never delivered, the operators gave me a different excuse every time. On Sunday, May 12th at 2pm they told me they were going to cancel the order with the current florist and place an order with a new florist but the flowers now wouldn't be delivered until Monday, May 13th. I would not... (read more)
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★☆☆☆☆
“Not at all what I ordered and NO REFUND or guarantee”
Written on: 13/05/2013 by shtrbug9
I was at least hoping for something similar to what I ordered and it was a complete FAIL! I ordered a bouquet of flowers by fromyouflowers.com and when I saw what they delivered to my Mother I was completely astonished. They didn't even try to get it close. I emailed them immediately and they get to hide behind the statement of "The disclaimer states that, in the event of a substitution, it will be of an equal or greater value the original request product at the time of your purchase. As a... (read more)
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Showing 1 - 10 of 747 Reviews
★☆☆☆☆
“Ripoff!”
Written on: 13/05/2013 by granny1930
My son sent me some flowers from Youflowers that first of all came in a box, and not from a local florist. The stems or stalks of the flowers were wilted. One of the large blooms was broken at the stem and one of the buds broke off. The flowers began opening after a few days but became wilted and starting turning a rust color on the edges. These "flowers" look like a disgusting bunch of weeds. I fee for my son because I don't know how to tell him he was deceived by the pictures of the... (read more)
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★★★★☆
“Surprisingly fine!”
Written on: 13/05/2013 by Ilynsh (1 review written)
I was so panicked upon reading all the bad reviews on foryouflowers right after I made payment. I made my order on the 10th May for mothers Day and they actually sent it out on the mothers day itself which is today! I was relief upon knowing that my aunt have received it already. I was keeping in contact with them through email each day just to make sure they send out the flowers and they replied me promptly. Only sad thing is that, I cannot track my order online which they state I may do... (read more)
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★☆☆☆☆
“Don't spend ur money on this website”
Written on: 13/05/2013
I ordered flowers for my mother and they didn't last not even 3 days. When I was placing the order it suggested to buy the premium flowers, what that meant.. Idk but it was 10.00 dollars extra so I said maybe it will have more flowers. The flowers were beautiful and let me tell they delivered it an hour after I placed the order. I called my mother so she can send me a pic and when I received it, it was totally different from what I order. How I wish I can brake the vase in the florist... (read more)
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★☆☆☆☆
“Worst Experience!”
Written on: 13/05/2013
I ordered flowers that were supposed to be delivered yesterday ( 5/9/2013) to my bride in Hawaii. No effort was made to get them delivered, even though I paid for same day delivery. I kept contacting the company and they claimed that they would contact the florist and get back to me. Well the day ended, so I waited until today (5/10/2013) to give them more time to see what would happen. I wrote an e-mail about every hour or so to check on the progress. Nothing happened! They soon offered to... (read more)
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★☆☆☆☆
“Terrible service”
Written on: 12/05/2013
Ordered flowers for Mother's Day to be sent to my mom at work. They delivered it one day late, and on top of that didn't even ring the front doorbell to leave the flowers with a receptionist. Instead, they left the flowers out in the back by the warehouse without notifying anyone. Terrible service, would not recommend to anyone. (read more)
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★☆☆☆☆
“Frustrated and Disappointed”
Written on: 12/05/2013 by rose628 (1 review written)
I ordered my mother two bouquets for Mother's Day. The first bouquet was not delivered to my mother's apartment door but to the common area of the apartment complex for just anyone to pick up of the flowers and take them. If it was not for one of residents walking by my mother would of never go her flowers. Not only they did not deliver them to her door but they were not even close to what I ordered. I ordered pink and white flowers with a dark pink vase. My mom received peach and white... (read more)
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★☆☆☆☆
“Never arrived. What a joke.”
Written on: 12/05/2013
Title says it all. Wish I had read the reviews before ordering. Flowers never arrived for Mother's Day and no phone call either. The florist was unreachable after several phone calls. The other reviews really say it all.. Never arrives... 10 days late... The wrong item. All these fancy items and the florist just happens to have them right???? Yeh that's why you get the wrong ones. (read more)
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★☆☆☆☆
“I ordered the Spring Gerbera Daisy Celebration which...”
Written on: 11/05/2013
I ordered the Spring Gerbera Daisy Celebration which the website said included hot pink gerbera daisies, pink roses, pink lillies and a hot pink vase for my daughter for Mother's day. I scheduled delivery for Friday. She just emailed me a picture of what she received - a clear glass vase with orange flowers. Oh, they did put a pink bow on it. Very disappointing. I also ordered purple roses for my mother in law. I put the wrong delivery day in by mistake and so emailed and asked if the... (read more)
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★☆☆☆☆
“TERRIBLE! Order from a different company.”
Written on: 11/05/2013 by cay.cooper
Horrible customer service and they do not deliver what they promise! I would not recommend to anyone ever. (read more)
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★☆☆☆☆
“Whatever Happened to Real Customer Service?”
Written on: 07/05/2013
This site suggested detail... here you go! :) I ordered online for my female friend's birthday and paid the additional cost for a before 12noon delivery to her work place. Since this was my first experience with foryouflowers, I decided to keep a close eye on the order. At 8:00am I asked for an update, I could rest assured the delivery would be before 12noon. At 11:30 I asked for an update via email, I was assured the local florist was being checked, but not to worry the delivery would be... (read more)
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Showing 11 - 20 of 747 Reviews
★☆☆☆☆
“Delivered Crappy Flowers”
Written on: 05/05/2013
Don't Do It! Chose a "best seller" cheerful-looking flower arrangement and the delivered product looked almost nothing like it -- rather, looked like a 1st grader put a bunch of flowers together haphazardly in a cheap vase. Sent picture, all they offered was a $15 credit towards my next purchase - like I'm ever going to order through them again! (read more)
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★☆☆☆☆
“HORRIBLE!!!”
Written on: 05/05/2013 by Drew2244
Used them once, and that was enough for me. Ordered "guaranteed same day delivery" I am now 3 days after I have been charged they keep handing me off to people on the phone and no one knows where my order is. I am currently on hold have been waiting for 23 min to speak to a supervisor. 1800 flowers is much better NEVER USE THIS COMPANY! (read more)
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★☆☆☆☆
“Don't Do It!!”
Written on: 02/05/2013 by SCF1 (1 review written)
Placed an custom order Tuesday for delivery for recepient's birthday on Wednesday. Was assured it wouldn't be a problem. Emailed them at 2pm on Wednesday asking when I can expect delivery. Was told they will be notified by the flower shop and will let me know. Got a call at 3:45 that there was a problem and it won't be able to be delivered as promised. Furthermore, said the flower shop told them they called me earlier and left a message. They did not, but the rep from FromYouFlowers kept... (read more)
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★☆☆☆☆
“Wrong vase. Wrong flowers. Wrong date”
Written on: 02/05/2013 by Babeinperk (1 review written)
This place is a joke. I placed an order for 3 seperate receiptants. Got a call-cant deliver same day must deliver tomorrow. For another call, same thing. I canceled both orders. The 3rd order was fine. Didn't deliver when promised. Delivered next day after I paid more money for same day delivery. They promised rush order and free upgrade. Flowers were delivered today. Received lilies and daisies instead of roses. Mostly greens. Flowers barely overflowed the vase. They looked like they were... (read more)
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★☆☆☆☆
“Delivered Late and blamed the Florist”
Written on: 30/04/2013 by pascualmachin (1 review written)
I ordered flowers online for my wife's birthday while I was away on a business trip. Since I wanted them delivered early, I chose the early delivery for a fee. About 90 minutes after the deadline they charge me for (before noon), I am talking to my wife and she still has not got the flowers. I call customer service and they give me a standard canned apology for my problems. They put me on hold while they are checking with the florist in charge of the delivery. A couples of minutes after,... (read more)
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★☆☆☆☆
“What a rip off! Do not buy from here”
Written on: 29/04/2013 by jdfixit (1 review written)
First off, I ordered flowers for my girlfriends birthday 3 weeks early so I would be sure they got there on time. When the day came, no flowers. I called them and they said they shipped them the day the order went thru. To whom, I said. She never got them. They offered to resend them 2 days late. I agreed, so she would at least get something. They didn't even send the chocolate that I ordered. I still am fighting to get a refund for that. I would never buy from them again! They... (read more)
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★☆☆☆☆
“DID NOT DELIVER FOR 10 DAYS! WRONG FLOWERS, RIP OFF!”
Written on: 25/04/2013
do not order flowers from this COMPANY. after many calls trying to track down our order that was supposed to be delivered the next DAY, the recipient received them 10 days later after being already home from the HOSPITAL. the bouquet they sent was HORRIBLE, SMALL, and all the wrong FLOWERS, and wrong COLORS. shame on this COMPANY. bad bad bad (read more)
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★☆☆☆☆
“DID NOT DELIVER, DO NOT USE!”
Written on: 21/04/2013
I ordered an arrangement in the shape of a cross for a funeral while I was on travel for work. When I arrived home, I got an email saying they missed the order and they want to deliver the morbid display to my families house. (read more)
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★☆☆☆☆
“Complete Rip-Off”
Written on: 18/04/2013 by hdgoldie (1 review written)
If it were possible to rate a negative, this would qualify. No flowers three days after the promised delivery and three phone calls. All I get are promises of returned calls that never happen, no flowers and no refund. Save yourself the grief - order from a different site. This one won't deliver. (read more)
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★☆☆☆☆
“Flowers were not delivered, after I paid for expedited...”
Written on: 16/04/2013 by Kweigand83 (1 review written)
Flowers were not delivered, after I paid for expedited shipping. Had to get my credit card on the line threatening a dispute before they would reimburse me. Stay away!!! (read more)
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Showing 21 - 30 of 747 Reviews
★★☆☆☆
“MISLEAND! ... WILL NOT USE THIS SERVICE ... EVER AGAIN!!”
Written on: 12/04/2013
First of all, the pricing is misleading. Customer service could use work. Delivery is not guaranteed same day. And I could find better. Okay, so I googled to find a same day delivery spot. Decided to give fromyouflowers.com a chance. I selected a $23.99 arrangement. By the time I got to the end, my total was $41.00. WTH? So I decided NOT to proceed to checkout and use my PayPal account. Instead I called. The CSR was very pleasant and apologetic for the fact that they mysteriously charge a... (read more)
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★☆☆☆☆
“DONT ORDER FROM THESE BIACHES FRAUD SELLING”
Written on: 11/04/2013 by UpsetinNorristown
They took $60.00, late delivery, three plants and flowers missing from basket. Other three plants when into shock and died in a week. They refused to do anything about it. RIPOFF IN NORRISTOWN, PA DONT WASTE YOUR MONEY ON THEM (read more)
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★☆☆☆☆
“Shady Experience”
Written on: 10/04/2013 by IhateFlowersNow
Spent extra money to get expedited delivery (guarantees 4 hour delivery). Never showed. Attempted to email (home page mentions they will respond within an hour). No attempt to contact me back. Only after calling did I find out the florist was backed-up and there was no intention of delivering today. Eventually got them to refund my money, but not before they tried talking me into getting it delivered the next day. Complete waste of time. (read more)
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★☆☆☆☆
“not what I paid for!!”
Written on: 07/04/2013
They did not deliver what I ordered or paid for. They delivered a very cheap short lasting bouquet -I was ashamed to have sent!!!! (read more)
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★☆☆☆☆
“No delivery unless you call”
Written on: 07/04/2013 by vtepper (1 review written)
Most of us send flowers with no worry about the delivery. Not if you order from From You Flosers. Unless the recipent thanks you, you have no way of knowing that your gift was delivered! First time I used them paid a lot extra dollars for same day service. Same day service was delivered 4 days after, gave me a credit and lots of sorries. Thought I would give them a brake and used them again. Ordered on Wed for Sat before noon. Called them to check on delivery,said they would check on... (read more)
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★☆☆☆☆
“VERY disappointed!”
Written on: 05/04/2013
I recieved a picture from my friend who was the recipient of the flowers i oredered for from FromYouFlowers.com. Although she was thrilled to get flowers, I have to say that I am very disappointed in them. I understand that at times there is a need to make substitutions due to the season. The description for what I ordered stated ROSES in 2 colors, this bouquet came with one color of rose and carnations~! In my opinion, a carnation is NOT a substituation for a rose. No where in her... (read more)
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★☆☆☆☆
“Did not deliver and LIED ABOUT IT”
Written on: 03/04/2013 by TexasMark (1 review written)
My uncle died and I paid for the flowers to be delivered the same day as advertised. I just checked on it and wrote their customer serivce three of our times. They assured me that the flowers had been delivered. Then I wrote the funeral home and they told me the flowers had be delivered the next day. I understand mistakes. Yet, the next day, this company sent me a receipt stating that the flowers had been delivered the same day. I wrote them back and brought this to their attention. ... (read more)
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★☆☆☆☆
“WORST FLOWER COMPANY IN THE HISTORY OF MAN!!”
Written on: 03/04/2013 by BROD1077 (1 review written)
TERRIBLE! TERRIBLE! TERRIBLE! I wish I had looked at the reviews before I ordered from this site. I needed plants for a tradeshow and they had an arrangement that matched our booth colors exactly. So I ordered 5 days in advance - a total of 8 plants. The day of delivery came and went. I called customer service and they told me that they couldn't reach the florist and they'd call me back once they did. This happened 4 times all with different reps. Then they told me to call the next... (read more)
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★☆☆☆☆
“Don't fall for their "satisfaction guarantee!"”
Written on: 02/04/2013
We chose to try this site over 1800Flowers this past Easter weekend because they offered pretty good deals....BIG MISTAKE!! We placed an order for "same-day delivery" time frame and paid an extra few for delivery on that day (Saturday). No flowers ever arrived at my parents' home! So I called the 800-number and spoke to a woman who told me our order to be followed up on through the weekend and into Monday... Long story short, it's Tuesday afternoon (3.5 days after flowers SHOULD HAVE BEEN... (read more)
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★☆☆☆☆
“False Promises and No Delivery”
Written on: 02/04/2013
I ordered flowers at just after 4 pm for a funeral that was occurring the next day. I asked the person taking my order specifically whether there was any issue with getting flowers there on short notice. He told me that florists give funeral absolutely the highest possible priority so there was no chance of them getting it there on time. You can imagine my shock the next day when I found a message afterwards saying that they had been unable to deliver. When I did speak with them, they... (read more)
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Showing 31 - 40 of 747 Reviews
★☆☆☆☆
“Do NOT use From You Flowers”
Written on: 30/03/2013
Ordered flowers for a friend with From You Flowers and was not informed that they use UPS to deliver. From You Flowers delivered the flowers to the hospital dock, not my friend. My friend never received the flowers. I asked for From You Flowers to resend the flowers and they refused. I asked for a refund and again they refused. They do not care about your customer experience. The only recourse I have is to dispute it on my credit card. Very nasty experience. (read more)
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★☆☆☆☆
“Price was not what it seems on site”
Written on: 29/03/2013 by annaoz (1 review written)
Lady taking my order kept telling me why my order would cost more, and trailed me along then the total was almost double advertised price. She tried to comfort me by offering me less flowers to keep me in the origional price but was still way off advertised price, wasted an hour. (read more)
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★☆☆☆☆
“DO NOT ORDER FROM THIS COMPANY!”
Written on: 27/03/2013 by crabbyb (1 review written)
i ordered the tangerine supreme bouquet for my DAUGHTER'S BIRTHDAY.IT in no way resembled the picture on their WEBSITE!! there were no tangerine or even partly orange FLOWERS. they were YELLOW....THE vase which was supposed to be orange was a washed out peach COLOR--SHORTER than the one PICTURED. i emailed on their website with pictures the day after to complain as they say "SATISFACTION GUARANTEED"--NO RESPONSE. i emailed from my phone with PICTURES-NO RESPONSE. i emailed again on their... (read more)
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★☆☆☆☆
“NEVER AGAIN!!!!”
Written on: 25/03/2013
I ordered twice, that's right, TWICE from this company for them to prove these reviews right! Trying to give them a second chance but both times, once for a funeral and once for a sympathy bouquet, which timing is everything!!! they NEVER showed or delivered them, and the 2nd time they sent me an email claiming they were delivered, until I had to ask my friend and she never got anything. Waiting on my refund but still fuming that you spend the money for the hassle and embarrassment of... (read more)
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★☆☆☆☆
“ DO NOT USE fromyouflowers under any circumstances!”
Written on: 25/03/2013
This is the 2nd and last time I will ever use this company. DO NOT USE fromyouflowers under any circumstances. Last month I ordered "celebrate the day" birthday flowers & paid the extra fee for same day delivery. Same day delivery didn't occur despite repeated phonecalls & emails to customer service. Instead the flowers were delivered late, a day after the recipients actual birthday. Like Am Y., I fell into the trap of not learning from my first bad order experience & elected to use the... (read more)
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★☆☆☆☆
“they are an order gather”
Written on: 21/03/2013
they make it look like they are in the town that you are sending to but they are not. Go direct to a local florist and avoid the relay fee's from all order gathers. (read more)
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★★☆☆☆
“CNBC has it wrong”
Written on: 20/03/2013
My first time ordering with From You Flowers. I was happy with the online ordering process and the fact that they took Pay Pal. The delivery fee and service charges were a little high, I thought. When my daughter sent me a picture of the flowers I had ordered, however, I was very disappointed. The quality and low number of blooms, and only status for filler. Not particularly impressive. I called Customer Service, and they offered me a gift card and 10% off a future order. Why would... (read more)
Visit fromyouflowers.comBarberoni's Comment
Written on: 25/03/2013
Update on this review: Customer Service has since called, and offered me a partial refund to help with my disappointment. I will reconsider the fact that they have went above & beyond to try and make me happier.
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★☆☆☆☆
“Worst Flower Service”
Written on: 20/03/2013
Worse Flower Service Ever! Ordered flowers to be delivered to my Grandmother on 2/15/13. Flowers were not delivered. I had to call the company to inquire why flowers were not delivered. Was then offered 20% discount and upgrade to be delivered 2/16/13, and then received a phone call that a delivery could then not be made until 2/18/13. To me this is unacceptable service. Was offered a refund, but still no flowers. I would never recommend this to family or friends, and will never... (read more)
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★☆☆☆☆
“I ordered roses from this place for valentines a week...”
Written on: 20/03/2013
I ordered roses from this place for valentines a week before and when valentines day came I nevered got my damn roses delivered. This is just bad business, why would you even have a company that specialize in this when you can't even meet customers expectation. I will never order from this place ever. Totally a horrible flower shop to buy flower or roses from. (read more)
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★☆☆☆☆
“Stay FAR Away FROMYOUFLOWERS.com”
Written on: 20/03/2013
Can't say enought BAD things about this company and the service department. Have always ordered Valentine's Day flowers from 1800ProFlowers AND so very SORRY I did not this year. Valentine's Day has come and gone, and still no flowers. FromYouFlowers.com customer care people really did not care and were of little help. FromYouFlowers company privacy policy does not allow them to tell you what local florist was used, and that is too bad. Until this company is ready to stand behind their... (read more)
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Showing 41 - 50 of 747 Reviews
overview
fromyouflowers.com
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Texasmark's Response to TexasMark's Review
Written on: 04/04/2013
Just to be clear, this company did deliver the flowers but the next day and consistently lied telling me that the flowers had been delivered the first day. Yet, they did deliver the flowers the second day and, from what I hear, the flowers were nice.