written by bulkthreads on 26/06/2018
Great and provide best ever online clothing collections.
written by obengineer on 31/05/2017
Quality and cut of the sixties, just purchased six pairs of high waisted elasticated mens trousers in various styles , several tops,sandals,underwear and jacket, all excellent and generous room allowed at seams, pockets on trousers really deep and at right angle to prevent contents falling out, also pocket material as strong as tent cloth. Zips top quality. First two pairs of trousers had to send back as such generous cut were slightly too big but no problems as free returns from local shop. Delivery grand, just ordered sheets now and hopefully will be as good as the clothes . Since the closure of the above shops it is a problem for the older man to find shops that sell trousers with a deeper waist and any size above 38, Chums address that difficulty, very pleased.
written by EliseReyes313 on 07/02/2016
placed an internet order without checking any reviews, so was very apprehensive when I did read them.....I emailed Chum my concerns.....but I have to say that my concerns were unfounded.....customer services acknowledged my e mail.....then advised the manufacturers' delivery time.....then my item was received by me in just over a week......I have no complaints at all either with the company or the product
written by MarquesHolt41 on 09/09/2015
my husband had a credit as goods were out of stock, he has been seriously ill in hospital and needed pyjamas urgently, spoke to sherry on customer services who has taken my order and will get them dispatched quickly for him at no extra cost. thank you for an excellent service.
written by on 27/03/2014
Placed my order and it was delivered within 3 days - very pleased with the product and saved £9 . Will certainly be using this site again.
written by on 17/02/2013
Boots as discribed, easy ordering and kept up to date with dispatch, good packaging nothing over the top all round great service.
written by on 29/01/2011
Hi, I'm a Team Mger at Chums and i'm sorryfor he negative comments on here about our company. We are striving to give a better service and have now implemented a new phone system in to deal with calls quicker. We really apreciate ALL orders we recieve.
Written on: 14/01/2013
January 2013.
Two years later and still the same old story. They've taken our money and haven't supplied the goods after waiting over a month. Now they say that they have no record of our order and won't refund the payment.
I'm quite sure that , in the words of the above team manager, the company appreciate all orders they receive - they take the money immediately from the customer's account and don't supply the goods.
I wonder if they would like to explain how this differs from theft?
Written on: 19/06/2012
A Team Manager and can't even spell.
Written on: 02/04/2012
Yeah, you got £5 out of me for sending the wrong goods. Some improvement.
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Guest's Comment
Written on: 09/12/2011
That's a joke - nearly a year later and it's not much better - I placed an order on the 25th November 2011 - sent 3 emails to you and NO RESPONSE - you have my moeny I have no goods!!!!!!!!!!!