written by Theo-Wes on 06/07/2021
All the products they sell are of good quality and brand. But it takes a little long for delivery also product return is a long process as well.
written by Aadiv on 19/03/2021
You have a shopping experience that is fast, convenient, and hassle-free. What's more, the goods are a great match. I've already told my friends about your business.
written by mrhiggins on 31/10/2012
I have ordered from chums for a long time now - I have never had a major problem with them at all. Their goods are good quality and last longer than most products do. If I ever have had a problem I can speak to them via their customer services number.. since then I see online (where I do most of my shopping with them now) they have implemented a live chat system if their is any problems - I have used this once and this is very quick and effective, definitely worth a go if your stuck or you have a problem... Furthermore, having ordered today I see now they use pay pal, which makes me feel even more secure ordering online... HURRAY! I have recommended this company to many of my friends and they have all had as good as experiences as me so please give them a go before reading some of the bad reviews on here - I am only writing this because myself and my friends have had great experiences and most of the time people only leave reviews if they have had a bad experience.. Give them a go and see for yourself!
written by jackfinn on 15/04/2011
I really don't know why so many people have had problems with Chums. I have shopped for years and only once had an issue which turned out to be no fault of theirs (the item was actually left in my greenhouse but no-one told me). I've just bought a sofa and chair and we are very happy. Its hard to get old-fashioned quality at a decent price. Try yourself before believing all these negative comments.
written by PrepaidCardreview on 27/04/2010
Cant disagree enough with the review above - have been a long standing customer and they have provided good standard products at a decent price level. You get what you pay for Chums in my opinion are value for money.
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Nickc1's Response to jackfinn's Review
Written on: 15/04/2011
I found this review very helpful because...I wanted to order something for my mother but had never heard of Chums before. I read this review and thought I'd give them a chance because their stuff seems very reasonable. I placed my order by phone and the adviser was very helpful. Order had to be paid for there and then but I chose express delivery and it will come tomorrow. Very pleased with experience up to now.