Kaleidoscope www.kaleidoscope.co.uk Catalogue Reviews

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★★★☆☆
3.2 / 5
487
57% of users recommend this
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Kaleidoscope www.kaleidoscope.co.uk

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Latest Reviews

★★★★★

“Good service and quick delivery”

Written on: 02/12/2016 by Whitakerqs1956 (1 review written)

I would recommend you as u are brill… Read Full Review

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★☆☆☆☆

“Gaining access”

Written on: 01/12/2016 by Jordin443 (1 review written)

Although been a customer for very many years these last few weeks have been awful trying to access my account. The entering of a new password didn't register so again I made another password but still I couldn't go any further than that. I had to get on line to talk, and pointed out the problem with their on line log-in details. In the end I was so frustrated I was beginning to go to another company, when the on-line chat put my details in with a temporary password that I now have to change… Read Full Review

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★★★☆☆

“Poor”

Written on: 30/11/2016 by Lozzo1 (1 review written)

Poor quality material very thin and see through, very pale in colour. Looking at the pictures of the bedding I was expecting it to be more vibrant! Disappointed. I got it in the sales, good job really because I'm afraid if I'd have paid the full price I would have sent it back… Read Full Review

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★☆☆☆☆

“Twelve pounds for a reminder fee - really!”

Written on: 30/11/2016 by 95Chandler (1 review written)

I have been charged £12 for a reminder fee on an account that had less than £40 owing, it's appalling. I will never use them again and am cancelling my account immediately… Read Full Review

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★★★★★

“Great site to shop in very well layed out and easy to...”

Written on: 27/11/2016 by Isabelj289 (1 review written)

Great site to shop in very well layed out and easy to use. Good quality and choice can always find something you won't get on the high street. Would recommended to family and friend's if they are looking for something different… Read Full Review

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★☆☆☆☆

“postage is the spoiler”

Written on: 16/11/2016

This is the 2nd time I have been caught out by thinking I would like items and returning the whole order just to pay the postage for the privalage will not be caught again… Read Full Review

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★★★★★

“Ready steady SHOP”

Written on: 07/11/2016 by 322Gillespie (1 review written)

Very easy website and a great selection of fashions - plenty of on trend things which suit an on trend 60plus fashionista! Delivery is quick as I se my local Hermes shop to collect and easily return if it isn't want I want and I like the fact I receive hard copy statements in the post but I can go online and pay. Cutomer Sevice operators are really helpful and friend,y so all in all, although it's not as much fun as a girlie day out in a High Street, it's simple and good value… Read Full Review

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★☆☆☆☆

“I purchased 2 items with the offer of 25% off sent...”

Written on: 29/10/2016 by janettheuma (1 review written)

I purchased 2 items with the offer of 25% off sent back one item and was charged full price for the one i kept so never had my introductory discount… Read Full Review

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★★★☆☆

“Having to print our own returns label!”

Written on: 17/10/2016 by suemagnus (2 reviews written)

I have used Kaleidoscope for many years. The standard has reduced somewhat in that time but still some nice items of clothing at times. I have decided to cancel my account now because of the fairly high delivery charge but more importantly because we now have to print our own return labels .... unless we live abroad and then Kaleidoscope will do it for us! That is a completely unsatisfactory arrangement as far as I am concerned and not in the least a customer focused policy… Read Full Review

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★★★★★

“Great home shopping experience”

Written on: 13/10/2016 by Harold254 (1 review written)

I am a fairly new customer with kaleidoscope but I have found customer service excellent & easy to use website… Read Full Review

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★★★★☆

“Years of good service”

Written on: 04/10/2016 by Marenb30 (1 review written)

I've been buying from Kaleidoscope since pre-online days and have always found it a pleasure to shop with them. There are occasionally blips, as with all organisations, but usually resolved quickly and professionally. My only gripe currently is that the shoes are really horrible - clumky and matronly. Please bring back Patrizia Diniz et al - they know how to design beautiful, feminine, elegant shoes and sandals. I really do not want black, brown and dark colours in my summer footwear. And a… Read Full Review

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★★★☆☆

“payment enquiry”

Written on: 03/10/2016 by 3laine3 (1 review written)

Very confusing web site. logged in to Kaleidoscope as want to check that I have a nil credit as I wish to close account. I know it is linked with a lot of other catalogues but it just shows my Bon Prix account. why do they make it so confusing… Read Full Review

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★★★★★

“Excellent Service and Products”

Written on: 02/10/2016 by miracles (3 reviews written)

High quality products, lots of offers, prompt delivery, and easy-to-manage credit account… Read Full Review

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★★★★★

“excellent website, and service”

Written on: 21/09/2016 by sheilscakes (2 reviews written)

having not had call to complain, been very good service. thankyou… Read Full Review

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★☆☆☆☆

“Boots”

Written on: 21/09/2016 by Sept21 (1 review written)

Took three months to arrive and only then came when I complained that you were offering them from stock even though you were telling me they were out of stock I paid in full for them nearly £90 and due to holidays I was a few days late so you charged me £12 extra even though I had paid in full I will never buy from your group of companies again… Read Full Review

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★★★★★

“Fabulous clothes”

Written on: 07/09/2016 by stWelch488 (1 review written)

Fabulous clothes which are different to anywhere else, more or less get fixed up with an outfit for any occasion.would recommend to everyone… Read Full Review

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★★★★☆

“Difficulty making payment”

Written on: 02/09/2016

Every time I try to make a payment it asks if I want to remove card or use a new one I have paid with the same card for a very long time so in order to make a payment I have to delete my card and re submit most frustrating… Read Full Review

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★☆☆☆☆

“Rip off”

Written on: 28/08/2016 by vuPeters482 (1 review written)

Clothes are of low quality 14 day return period so they can make more on late returns They steer customers towards credit accounts in the hope that they'll overspend, not be able to pay and then exorbitant fees will be charged If you pay up front, they put something else on your account afterwards like a late return fee if they can or a delivery charge. You don't know it's there for a while and the interest goes on My advice is don't trade with them … Read Full Review

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★★★★★

“Fantastic. modern.”

Written on: 23/08/2016 by Englandkh331 (1 review written)

Love going through the computer and choosing clothes, bedding. Delivery on time, no quibble with returns. Great quality clothing. Plenty of choices… Read Full Review

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★★★★★

“Everything is brilliant fits are excellent. ”

Written on: 22/08/2016 by MichaelaMiles (1 review written)

Every thing i have had from you is excellent fit and very good quality… Read Full Review

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