Kaleidoscope www.kaleidoscope.co.uk Catalogue Reviews

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★★★☆☆
3.2 / 5
472
57% of users recommend this
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Kaleidoscope www.kaleidoscope.co.uk

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Latest Reviews

★★★★★

“excellent website, and service”

Written on: 21/09/2016 by sheilscakes (2 reviews written)

having not had call to complain, been very good service. thankyou… Read Full Review

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★☆☆☆☆

“Boots”

Written on: 21/09/2016 by Sept21 (1 review written)

Took three months to arrive and only then came when I complained that you were offering them from stock even though you were telling me they were out of stock I paid in full for them nearly £90 and due to holidays I was a few days late so you charged me £12 extra even though I had paid in full I will never buy from your group of companies again… Read Full Review

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★★★★★

“Fabulous clothes”

Written on: 07/09/2016 by stWelch488 (1 review written)

Fabulous clothes which are different to anywhere else, more or less get fixed up with an outfit for any occasion.would recommend to everyone… Read Full Review

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★★★★☆

“Difficulty making payment”

Written on: 02/09/2016

Every time I try to make a payment it asks if I want to remove card or use a new one I have paid with the same card for a very long time so in order to make a payment I have to delete my card and re submit most frustrating… Read Full Review

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★☆☆☆☆

“Rip off”

Written on: 28/08/2016 by vuPeters482 (1 review written)

Clothes are of low quality 14 day return period so they can make more on late returns They steer customers towards credit accounts in the hope that they'll overspend, not be able to pay and then exorbitant fees will be charged If you pay up front, they put something else on your account afterwards like a late return fee if they can or a delivery charge. You don't know it's there for a while and the interest goes on My advice is don't trade with them … Read Full Review

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★★★★★

“Fantastic. modern.”

Written on: 23/08/2016 by Englandkh331 (1 review written)

Love going through the computer and choosing clothes, bedding. Delivery on time, no quibble with returns. Great quality clothing. Plenty of choices… Read Full Review

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★★★★★

“Everything is brilliant fits are excellent. ”

Written on: 22/08/2016 by MichaelaMiles (1 review written)

Every thing i have had from you is excellent fit and very good quality… Read Full Review

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★★★☆☆

“Interest charges ”

Written on: 13/08/2016 by Dougie66 (1 review written)

A lot of good stuff to buy but be aware of high interest charges in my case it was £6 in a week I will not be using again I don't think they explain how exactly they come to interest charge but must be at least 30% a month… Read Full Review

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★★☆☆☆

“ANNOYED”

Written on: 13/08/2016 by KamronDaley (1 review written)

I have shopped with great satisfaction for more years than I care to mention with Kaleidoscope and satellite companies. Today I paid off my account in full and will be closing it for good. Why?-The receipt of an ill advised letter with a touch of menace reminding me I had recently forgotton to make a payment (a first for me I believe).I understand the need for companies to chase up non payments . I have been an exemplary customer over the years and I think in the event of a forgotton payment as… Read Full Review

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★★★★☆

“Duck egg blue duvet cover”

Written on: 11/08/2016 by Shamar76 (1 review written)

Excellent purchase lives up to description would recommend to others. Service was also very good… Read Full Review

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★☆☆☆☆

“Just MEH.... ”

Written on: 21/07/2016 by 295Reynolds (1 review written)

Didn't send my full order before a holiday because of being £5 over the credit limit, and being charged £3.99 for delivery! I was returning a different item which meant I was really in credit. I was just quicker than their admin process. Either way the one item they did send came while I was on holiday over a week and a half after the order. Wasn't even given a choice of which of the two items they should cancel. Paid account off in full 2 weeks later. Done with giving them my custom… Read Full Review

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★★☆☆☆

“REFUND NOT RETURNED CORRECTLY”

Written on: 16/07/2016 by Moriah336 (1 review written)

I purchased multiple items and returned some that were not full price and not sale price. I paid my account in full less the returned full price items. But I was only refunded the sale price items. I rang customer services to advise and was told that the problem would be rectified and that my account adjusted accordingly so my account showed no debit. I then received a request for payment, some of the full item goods had been credited to my account, but not all. I have just paid the… Read Full Review

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★★★★★

“Love love love”

Written on: 16/07/2016 by josie52 (1 review written)

I just love the Kaleidoscope catalogue and am always excited when the new one arrives. The clothes are beautiful and that we bit different. The sizing is great too and now some of the ranges go up to a size 26.I also love the Home section and again that wee bit special. I have had no problems with delivery or returns and I recommend it to all my friends… Read Full Review

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★★★★★

“Excellent delivery on first order”

Written on: 12/07/2016 by oyFallon295 (1 review written)

Just to say that I am impressed with the promptness of the first delivery. Expected delivery to be two days but items came next day. Much better quality items than those I have received from competitors catalogues… Read Full Review

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★☆☆☆☆

“Shocking customer service.”

Written on: 11/07/2016

Today my 88 year old, profoundly deaf mum asked me to order her a top from this company. As always I called the number and was asked to put mum on the line to verify that it was for her. I was left on hold for several minutes( 13 pence a minute) only to be told that she couldn't order because she is deaf. I have ordered things for her on so many occasions and this is the first time that she has come across a situation where she is penalised for her disability. The customer service woman had a… Read Full Review

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★★★★☆

“Great alternative to the high street offerings!”

Written on: 09/07/2016 by Jools4fools (1 review written)

IT'S REFRESHING TO HAVE AN ALTERNATIVE CLOTHES SHOPPING EXPERIENCE TO THE HIGH STREET OFFERINGS. I LIKE THE NOD TO ON TREND THEMES BUT TAILORED TO A MORE MATURE WOMEN - ESPECIALLY THE LONGER HEM LINES, AND ALSO THE QUALITY OF THE ITEMS. WELL DONE KALEIDESCOPE -LONG MAY YOU CONTINUE… Read Full Review

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★☆☆☆☆

“buying a item”

Written on: 04/07/2016 by jenny19631 (1 review written)

i have been dealing with kaleiderscope for 12 months i tried to get a item they said no this his the worst company we have ever dealt with regards jenny roberts… Read Full Review

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★★★★★

“no hassle purchases”

Written on: 01/07/2016 by AbbyMuir23 (1 review written)

Friendly, helpful staff. Good quality goods, prompt delivery, easy to use, (even for me), web site. Nothing but praise… Read Full Review

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★★★★★

“Text reminders are invaluable to airheads like me!!”

Written on: 29/06/2016 by nfMcCracken445 (1 review written)

I've been a Kaleidoscope customer for years and buy almost all my clothes from them - I love their style (they must have great buyers!). I'd fully payed off my account from the winter coat and clothes I'd bought - but had forgotten that after that I'd ordered a dress and cardigan for a special occasion. The christening has now been and gone and I had lots of complements on my outfit, and I think at least one person will be looking online after my recommendation! Then this morning I received a… Read Full Review

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★★★★★

“Excellent Site”

Written on: 29/06/2016 by 233Phillips (1 review written)

Very easy to use this site. Easy to find what you are looking for and delivery is excellent!… Read Full Review

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