Kaleidoscope www.kaleidoscope.co.uk Catalogue Reviews

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★★★☆☆
3.1 / 5
377
55% of users recommend this
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Latest Reviews

★★★★★

“great good deals”

Written on: 16/04/2015 by Maiax42 (1 review written)

happy with all my shopping very much all good stuff very good pries … Read Full Review

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★☆☆☆☆

“I was most disappointed with my experience with...”

Written on: 14/04/2015 by TJYEOMANS (1 review written)

I was most disappointed with my experience with Kaleidoscope. I purchased an order on an interest free basis for 12 months. I NEVER received any statements via post or by email - I have checked and the details held with them are correct. I of course, without a reminder, fogot to make the payment on time. I only remember when I had a phone call on my mobile saying that my account was in arrears. I have therefore had to make a penalty payment which was quite large to clear my account. I… Read Full Review

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★★☆☆☆

“very upset”

Written on: 07/04/2015 by mummyring (1 review written)

I have used kaleidoscope often and love some of there products .Today however by chance I have just found out I am in debt to the tune of £55.00 ,after a few e-mails with your customer service they just couldn't sort this out, as I was very worried about my credit score I have had to go to my account and have sorted this out myself .I am very disappointed with the whole experience and all they had to say it was on by now pay later then I would have understood .very upset customer. … Read Full Review

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★☆☆☆☆

“postal charge”

Written on: 01/04/2015 by leanne66 (1 review written)

I arranged a click and collect parcel and I was charged p&p when I asked them why they said although I went to collect the parcel I still pay p&p I used another catalogue and did the same I did not pay any p&p this is the last time I deal with I with kaleidoscope I am disgusted so I have cancelled my orders and I do not want to pay postage … Read Full Review

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★☆☆☆☆

“No”

Written on: 01/04/2015 by dixonmargaret29 (1 review written)

A very difficult site to use. Very unfriendly. I have commented on this before but clearly no one takes any notice. If I did not want the clothes I would no longer use the site !!… Read Full Review

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★☆☆☆☆

“Harassment”

Written on: 23/03/2015 by 1980Stiles (1 review written)

I have been harassed by the company when they are very very slow in recording returns and charging me a monthly amount to pay including them. I paid on the 18th March and today 21st I have had a text saying I will be in arrears.They phoned my landline previously after the payment so I had no option but to pay the difference and am a Pensioner and will probably not order from these again. Dreadful… Read Full Review

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★★★☆☆

“fast delivery but charged for it”

Written on: 22/03/2015

I ordered a pair of jeans thinking the delivery was free but on returning them was charged £3.99. Not too pleased… Read Full Review

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★★★★★

“I love Kaleidoscope”

Written on: 17/03/2015 by Masona499 (1 review written)

I have used Kaleidoscope for a few years now and have never had any issues that have spoilt my experience. All the goods both clothes and house items have been very good quality and I have still got them all! I have always had very good customer service, although I have never had a reason to complain… Read Full Review

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★☆☆☆☆

“ChRge you delivery when returning items”

Written on: 08/03/2015 by CamilleBanks (1 review written)

Sent a item back 10 months ago , received my 1st call today to ask for delivery charge of £3.99 , with interest for 10 months £17 , what a joke never received one invoice for this , apparently was emailed , don't buy had many problems with this company , did reduce the payment to £ 5.50 after arguing with them . Terrible way to treat customers , littlewoods would never do this to there customers… Read Full Review

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★★★★★

“particular”

Written on: 03/03/2015 by 295Wagner (1 review written)

Bought items over the years have found them to very good quality but some times quite expensive but them if you want good quility you have to pay for it and delivery is very good ordered a garment Friday and it was delivered on Sunday… Read Full Review

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★★☆☆☆

“Because you send me an account! Pay directly!!!!!!!!!!!”

Written on: 02/03/2015 by Arid262 (1 review written)

Ordered clothes - paid directly, but I received an account!!!!!!!!!! If I buy something online I want to pay immediately! Not an account! I don't think I'll use Kaleidoscope anymore - just because of this reason! I'm Very disappointed!… Read Full Review

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★★★★★

“Great stylish coat”

Written on: 28/02/2015 by Nayelis204 (1 review written)

Very stylish coat ordered for my daughter. Fit her great but had to order one size up from her normal dress size. Very warm too!… Read Full Review

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★★★★☆

“A Kaleidoscope of great fashion”

Written on: 27/02/2015 by Jairoh205 (1 review written)

Going on a winter holiday and really hard to find anything apart from swimsuits in the High Street. It's also never easy for a trendy 60 year old to find much anyway so the selection in Kaleidoscope has gone a good way to filling my case! Liked the fact there were some longer line tops and t shirts. Pleased with the items and returning was also easy. Definitely worth a look next time you ant to revamp the wardrobe… Read Full Review

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★★★☆☆

“Interest on 4p”

Written on: 27/02/2015 by Jaden111 (1 review written)

Charged 49p interest on a 4p balance!… Read Full Review

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★★★★★

“Dressing for a beach wedding”

Written on: 26/02/2015 by Barbara2 (1 review written)

I am going to a beach wedding in South Africa and was searching online for a suitable dress. Kaleidoscope had just the one I was searching for it was light colourful and will be suitable for the wedding as well as evening wear anytime. Thank you Kaleidoscope I will definitely shop with you again… Read Full Review

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★☆☆☆☆

“Disgusted”

Written on: 21/02/2015 by Malcolme217 (1 review written)

I order from Witt who are good, I was changed to Clearance 365 I do not have a credit account and do not want one EVER. I received an email which I found aggressive and abusive then another stating that the goods have not been delivered and a card left this has not happened NO CARDS on so called 3 deliveries Having ordered from WITT for a long time I have never had a problem BUT THIS IS THE SECOND TIME MY ORDER HAS BEEN SWITCHED AND I DO NOT WANT THIS TO HAPPEN I have never in my life, over 70… Read Full Review

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★★★★★

“ Allways Fantastic service”

Written on: 16/02/2015 by SavanahHayes (1 review written)

I have been ordering from Kaleidoscope for about 5-6 yrs. now. I have found garments I would not find on the High street.My friends say "where did you find that" I have bought dresses for my sister, she admires my taste.I have been on cruises and people say the same "where" I tell them Kaleidoscope. Thankyou… Read Full Review

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★☆☆☆☆

“awful”

Written on: 05/02/2015

Expensive delivery charges, slow delivery, and terms and conditions unclear. Unhelpful telephone support… Read Full Review

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★★★★★

“Simply the best”

Written on: 05/02/2015 by Macie466 (1 review written)

I have been shopping with kaleidoscope for a number of years now, and have very rarely been disappointed with the things I have bought. The service is excellent and returns are easy, you can't get better than that. I love the fact that you can get things you don't see on the high street, and I love that, as I hate to be the same as everyone else. I love the home furnishings and have a lot of pieces in my home, which have been much admired, ie. Bed linen, rugs, coffee tables, consul table… Read Full Review

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★★☆☆☆

“not happy with service, ”

Written on: 02/02/2015 by EllianaGreer (1 review written)

I was confirmed has having credit with you over Christmas, and now it has stopped even though I pay my monthly bill in plenty of time!… Read Full Review

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