Kaleidoscope www.kaleidoscope.co.uk Catalogue Reviews

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★★★☆☆
3.1 / 5
400
55% of users recommend this
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Kaleidoscope www.kaleidoscope.co.uk

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Latest Reviews

★★★★★

“super retailer m”

Written on: 29/08/2015

first class clothes and bedding excellent service very pleased and will continue buying when and will recommend your company… Read Full Review

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★☆☆☆☆

“Charged p & p for something I didn't keep”

Written on: 27/08/2015 by Daughertyim427 (1 review written)

I've decided that Kaleidoscope can survive without my custom. It's a mail order company and it is therefore impossible to know if you are going to keep an order before you see it, but if you have to return the order for any reason you have to pay for p & p. I wouldn't mind paying p & p if I had kept the order. I have therefore decided to destroy any catalogues & put the emails into junk. There isn't anything so special that I can't get somewhere else… Read Full Review

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★★★★☆

“Stock of Items”

Written on: 24/08/2015 by 421McClanahan (1 review written)

Lovely catalogue and good site but why are you allowed to select items that are then not available when you go to your basket? It is very annoying. If it wasn't for this my review would have been 5 Star. … Read Full Review

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★★★★★

“EXCELLENT”

Written on: 22/08/2015 by Makaid24 (1 review written)

VERY QUICK AND EASY TO USE THIS WEBSITE. HIGHLY RECOMMEND TO USE!… Read Full Review

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★★★★★

“My first order”

Written on: 20/08/2015 by Ballardmh405 (1 review written)

Easy to order and found the sizing guide a great help. The dress arrived two days after placing the order, it was lovely quality and fitted beautifully. I had been searching all the popular stores for weeks and found nothing suitable. Will definitely use again as there is so much I like… Read Full Review

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★★★★★

“Customer Service Team”

Written on: 14/08/2015 by lrWise465 (1 review written)

Very happy with all aspects of Kaleidoscope, ordering, delivery and quality of items received. Particularly find that Kaleidoscope emailing me to warn me that my payment is due. This has been very useful, especially this time when I have been ill and unable to keep organisation of payments as accurate as I would like. Thank you Customer Service Team! Absolutely no complaints to date… Read Full Review

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★☆☆☆☆

“Garbage!”

Written on: 10/08/2015 by BrennanMaurer180 (1 review written)

This is the most unstable internet site. I will not use again… Read Full Review

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★★★★★

“EXCELLENT SHOPPING CENTRE”

Written on: 24/07/2015 by Allison120 (1 review written)

I love shopping with Kaleidoscope, the clothes range is so different you will not find them in stores. Also the fact you have access to other shops within the Kaleidoscope Range, i.e. Swimwear365, and it all comes under the same network for making payments and ordering-superb idea. No negative comments to be made… Read Full Review

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★★★★★

“Does What It Says On The Tin”

Written on: 19/07/2015

This catalogue delivers the best quality products and every order is delivered when they say it will be delivered. I would have no hesitation recommending them… Read Full Review

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★☆☆☆☆

“Poor Customer Service”

Written on: 13/07/2015 by Rafaela199 (1 review written)

Absolutely poor customer service charges for late payment even though they dont send reminders and when they do to the wrong email address. AVOID THIS COMPANY at all cost. In a word they are CARP. (MISPELT TO GET AROUND SENSOR)The products are okay but after sales are a complete joke… Read Full Review

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★★★★★

“good value purchase”

Written on: 19/06/2015 by nancy072 (1 review written)

size perfect. would recommend. delivered with in two days of order. everything perfect as stated in catalogue… Read Full Review

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★★★★★

“Submitting Payment”

Written on: 12/06/2015 by SharonMunoz62 (1 review written)

Kaleidoscope system is great for making extra payments to account, it's so easy. I cannot faulty their website it's fantastic… Read Full Review

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★☆☆☆☆

“procedures ”

Written on: 11/06/2015 by carod (1 review written)

your procedures are not properly in place. trying to pay you has been a stressfull experience. 1. did not receive a statement saying when/how much to pay 2. went on my email to see if there was an electronic statement. NO 3. went on kaleidoscope web site to pay/find total cost. 4. entered wrong password on "verified by visa" - my card unregistered. 5. phoned the no given if I needed to contact you about this - voice saying number no longer in use. why put it on your website if you… Read Full Review

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★☆☆☆☆

“Worst catalogue experience”

Written on: 28/05/2015 by Sam234 (1 review written)

Terrible delivery nearly 6 weeks for all items ,delivered to wrong address and all returned due to quality.Then had to pay late returns etc nearly £40 plus late payment fee of £12 .would have been impossible to return in a 14 day period due to late delivery. Will never use this catalogue again… Read Full Review

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★☆☆☆☆

“Misleading offers”

Written on: 25/05/2015 by Deebee1954 (1 review written)

On more than one occasion I have placed an order using an order code sent to me via e-mail, only to not have the discount applied due to small print exclusions. The last time it was a birthday £10 discount so I ordered quoting the code. On receiving my statement there was no discount. I started an online chat to query this only to be told that the offer didn't apply to clearance 365 items.When I expressed my view that this was misleading the operator couldn't have cared less. I have cleared… Read Full Review

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★☆☆☆☆

“Dreadful service delivery”

Written on: 23/05/2015 by xkGillespie124 (1 review written)

Ordered and paid for next day delivery. Used 25% off code if account opened. When delivery didn't arrive contacted them and they said order hadn't even been processed because more info needed for credit check. Unacceptable excuse which has no bearing in fact as had ordered new phone earlier that day and credit check was successfully completed by company in minutes. Suspect this is used regularly to excuse what are breaches of consumer contracts regarding poor delivery. People should complain… Read Full Review

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★★☆☆☆

“dresses”

Written on: 17/05/2015 by McClellanzy263 (1 review written)

I think your clothes are lovely plenty of style but dissapointed in sizes never a true fit… Read Full Review

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★☆☆☆☆

“They don't really care”

Written on: 16/05/2015

I can't use any of the "offer" codes - and recently had my order cancelled without even informing me - then Kaleidoscope forgot to credit £3.99 delivery charge back to my account...I had to ask for it - I have just paid the balance on my account off - I am not getting good customer service at Kaleidoscope at all, I am afraid. I like some of the brands in the catalogue - that's why I had an account with kaleidoscope - but...I don't really need to buy my clothes there, for the poor service I am… Read Full Review

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★★★★☆

“Good Buy!”

Written on: 12/05/2015 by kweendance (1 review written)

Have bought goods across the board, swimwear to home furnishings. I have always encountered excellent service and good quality goods that are very well priced… Read Full Review

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★★★☆☆

“i will not be using kaleidoscope again, although It...”

Written on: 09/05/2015 by Lisablakeley (1 review written)

i will not be using kaleidoscope again, although It probably tells you somewhere in all the 'small print' I think £12 on a small default payment of a few days is extortionate and is NOT a true reflection of any loss to your company Regards… Read Full Review

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