Kaleidoscope www.kaleidoscope.co.uk Catalogue Reviews

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★★★☆☆
3.2 / 5
445
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Latest Reviews

★★★★★

“smart stylish”

Written on: 25/05/2016 by uxLockhart448 (1 review written)

I love the products from clothing to bedding i have bought a lot of clothes and every body is asking me where did i bought and proudly i tell them.Very impressed and the delivery is spot on the sizes are perfect fit… Read Full Review

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★★★★★

“best catalogue ”

Written on: 20/05/2016 by Johnsonkg224 (1 review written)

Have had this catalogue for a long time,and I find the items purchased are of good quality from a cleaning point of view and a wearing point of view. The items don't crease and my daughter is pleased with everything I have bought her. I only wish your items would go up to 26 size,and then perhaps I would be able to purchase for myself,as your style of clothes are excellent and quite up to date.My daughter is always asked where her clothes come from,and of course we both answer kaleidoscope… Read Full Review

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★☆☆☆☆

“Why use Hermes?”

Written on: 15/05/2016 by Abbeyv349 (1 review written)

Terrible delivery. Only a part of my order was delivered. They raised an investigation with Hermes last Sunday and were supposed to get back to me by Friday. Haven't heard anything back... Had to chase up... Yet again, no resolution, they are still waiting to hear back from Hermes, apparently will update me once they've got an answer. It makes me wonder if they ever contacted Hermes at all and I'm not impressed that I had to chase my order twice. Sort out your delivery service. And sort out… Read Full Review

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★★★★★

“Purchase of items”

Written on: 08/05/2016 by znEllis59 (1 review written)

Excellent service very happy with the items purchased. Items delivered very quickly been purchasing items for quite a few years never been disappointed… Read Full Review

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★★★☆☆

“order code not applied”

Written on: 27/04/2016 by AliciaHolman1991 (1 review written)

I received an order code for 10% off and free postage but when I tried to apply it it was not accepted. I spoke with an adviser and she said she would make sure the code was applied but when I got the statement there was no reduction and I had to pay postage, which I have done. It is not the first time this has happened… Read Full Review

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★★★★★

“Glad I joined”

Written on: 16/04/2016 by ReaganBurnham (1 review written)

very easy to deal with, rapid delivery (next day) polite professional customer service operatives, but most of all excellent value for money… Read Full Review

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★★★★★

“Great shopping experience. ”

Written on: 14/04/2016 by Ingyjon (1 review written)

I have enjoyed my experience shopping with Kaleidoscope. Fashion for most tastes and a few different styles that you don't see in the High Streets. I purchased a dress for my daughters wedding last year and I was complimented throughout the day on how beautiful it was. I recently Purchased another dress for a family wedding and was overwhelmed by the compliments I received again. Both dresses were very comfortable to wear, didn't crease as the day went on and now, I would consider… Read Full Review

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★★★★★

“GREAT PLACE TO SHOP,GREAT QUALITY LOVE IT!!”

Written on: 18/02/2016 by Dellagirl2 (1 review written)

love,the clothes,style fashion and great customer service so on the ball!! … Read Full Review

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★☆☆☆☆

“Code not credited”

Written on: 03/02/2016 by Cruz279 (1 review written)

Code accepted but still charged full price! Not a very good experience as feeling let down after many years of custom… Read Full Review

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★★★★★

“Red & White Knitted Jumper Dress”

Written on: 26/01/2016 by sky333 (1 review written)

I bought this jumper dress as I was short of cold snap winter dresses. I find that this dress can be worn dressed up or down with various accessories. I have now worn it three times, and every time I wear it I get complimented on it. I am extremely pleased and happy with what I think is a very versatile dress. I have worn it with natural tights and black patent high heel ankle boots for the evening and opaque tights and low heal shoes for the day. A great buy and in the sale a very great… Read Full Review

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★☆☆☆☆

“SHAMBOLLIC ACCOUNTING”

Written on: 25/01/2016 by tazmine (1 review written)

Once again I order an item, it arrives and ........nothing, NO statement,no paperwork zilch and what do you know... I end up with a late payment charge. Well from now on your e-mails are spam, your mail is in the bin. … Read Full Review

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★★★★★

“Fantastic service”

Written on: 23/01/2016 by Demow (1 review written)

Ordered on Sunday delivered on Monday and product good quality ordered from the comfort of my home brilliant… Read Full Review

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★★★★☆

“Excellent Quality”

Written on: 19/01/2016 by DavinRoy (1 review written)

Kaleidoscope have always given the best customer service and excellent quality goods for those that prefer stylish, well made items. I have never been disappointed. I am still using bed linen that i bought 10 years ago because it's outlived all other rivals. The catalogues do come a little too often but that is the only thing i can say against them. I would recommend to anyone… Read Full Review

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★★★★★

“Love the styles”

Written on: 13/01/2016 by Jelkandil (1 review written)

Clothes to suit all shapes. I have always been complimented on the style and quality of my clothes bought from Kaleidoscope. Friends have loved the shoes, boots and sandles that I have purchased. I have received comments on the reasonable prices paid. I've bought different styles of shoes to wear at a variety of events, a wedding, a party and casual work shoes. Always a good selection to choose from. Goods suitable for all seasons and occasions. Goods can be ordered by phone, post or through… Read Full Review

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★★★★★

“Online chat”

Written on: 09/01/2016 by xpRamsey1960 (1 review written)

Many thanks to on line chat for your helping me to get in to my account every thing was explained very well and I can now shop online again once again thank you… Read Full Review

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★★★★★

“Great value fantastic products ”

Written on: 05/01/2016 by 22Dwyer (1 review written)

Kaleidoscope is such a true name for this catalogue they have a wide range of clothes that are bright colourful comfortable and the most important thing for me is the size,I'm a plus size I don't have to buy clothes one size bigger than I'm actually am anymore because kaleidoscope have clothes in my size that actually fit me perfectly I can't tell you how that feels, I am a trendy person and follow fashion so I love the fact that I can buy clothes that keep up with the times,I'm a savvy… Read Full Review

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★☆☆☆☆

“dont bother with offer codes”

Written on: 05/01/2016 by 304Browne (1 review written)

after ordering the item I required I was given the chance to input an offer code, which I did. after completion of the code I finally made the payment only to find the code hadn't gone through. I tried to reach customer services via the online chat several times but I was unsuccessful, so I emailed them to ask the question. after being given the run around a few times I decided when the bill came I would just pay it off in full and never deal with these idiots again and leave them bad feedback!… Read Full Review

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★★★★★

“OVERALL EXCELLENT SERVICE”

Written on: 31/12/2015 by KrystalPorter246 (1 review written)

I have been a customer for quite a few years now. In general I have found the delivery and return system to work smoothly and customer service queries via email answered within 24 hours. They don't even mind if I order 2 different sizes of the same clothes, as they vary in fit, which saves me time re-ordering. I think this is a great service as I, personally, am unable to lift and carry any heavy items or spent hours trying to park in town, visiting shops,trying on numerous clothes in mostly… Read Full Review

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★☆☆☆☆

“ Huge on hips.”

Written on: 21/12/2015 by Jaces87 (1 review written)

Despite items being laughably huge on hips, still had to pay postage, although items were returned promptly. Then got harassed via text, Email and phone calls to pay two months minimum payments although my account was previously clear. Disappointed as service has always been brilliant previously and fit is usually reliable… Read Full Review

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★☆☆☆☆

“They have complete contempt for their customers. ”

Written on: 20/12/2015 by Lucy426 (1 review written)

I have shopped with kaleidoscope for over 20years. The last 2 items were £ 85.00 and £89.00 and both tore on the first wear. Very over priced for cheap tack. I paid my statement a few days late and was charged £116.38 interest. I phoned them up but they would not budge. Well I will not budge in so much that I will never shop with them again , EVER THANKS FOR NOTHING… Read Full Review

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Sky333's Comment

Written on: 26/01/2016

I buy a lot from Roman Originals, never had a problem with them and their styles are as 'almost' as varied and fashionable as K. I bought a very expensive jumper for an occasion in a designer shop in London and Roman had the same style with a slight colour change for much cheaper - I was not bothered as it was years later. Their sale prices are great.

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