Carcraft Reviews - www.carcraft.co.uk

★★★☆☆
3.3 / 5
63% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

★★★★★

“Good service Carcraft”

Written on: 23/03/2015 by DaveJPim (1 review written)

I bought a Yaris from Carcraft in Trafford Park, Manchester last month, very helpful and non-pushy assistants, pleasant and friendly service. The car was as I required, sparkling clean and ready when I came to collect it, good value for the age and mileage. Can't ask for any more than that. Good little area there for the kids to play in whilst you're browsing too, I wouldn't hesitate to return next time… Read Full Review

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★★★★☆

“Good Service and value for money”

Written on: 23/03/2015

We needed to replace our existing car and trade it in so visited Carcraft to see what was available. We had visited carcraft around 10 years ago and wasn't very impressed with the service or the vehicles, but I was pleasantly surprised by the change, no aggressive hard sell and vehicles are stored all indoors now and none are older than 7 years old. We came away with a new car and got a good trade-in price for the old one, a free-service and MOT in the first 12 months so I would recommend them… Read Full Review

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★☆☆☆☆

“Biggest mistake of my life ”

Written on: 22/03/2015 by Disrespected (1 review written)

Incompetent shambolic Couldn't cesr less once they have your money the device is a disgrace cars have not been checked they are sold as they come in won't admit or try to rectify any short coming attitude is bad the service department will try and charge you to put faulty cars they sold right that they should of done before they sold you promise you things and then don't deliver then try and charge you… Read Full Review

Thomascowboys's Response to Disrespected's Review

Written on: 26/03/2015

This is correct I have had the same problem

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★★★★☆

“Fast,friendly service”

Written on: 21/03/2015 by ctSerrano102 (1 review written)

Visited lakeside branch, all staff friendly and relaxed, browsed in peace and then when I decided on a vehicle or two a test drive was arranged. All went well and to my surprise found out I could drive away on the day ! After some credit checks, which did take time I was given the keys to me new car. I'd allow a half day to complete all the paperwork. When its time to change my car again I'd definitely go back… Read Full Review

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★★★★★

“Vauxhall corsa”

Written on: 19/03/2015 by HadleyWatson212 (1 review written)

We recently visited Car craft Sheffield, we were greeted by a very friendly member of staff who was very happy to help. We were not be pestered to buy in any way. The sales assistant was very pleasant and told us if we needed any help just to let her know. We approached one of the many members of staff available, who was happy to help immediately and answer our questions about the particular car. We were taken for a test drive and loved the car. We then went ahead and purchased it, driving away… Read Full Review

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★★★★☆

“Very pleased with our experience, they listened to...”

Written on: 19/03/2015 by Adelaidea1952 (1 review written)

Very pleased with our experience, they listened to what we wanted and didn't push up to go any higher than we were comfortable. We drove away the same day with a very attractive finance and service package. All round satisfactory experience… Read Full Review

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★☆☆☆☆

“AVOID AVOID AVOID ”

Written on: 19/03/2015 by Ayerscf480 (1 review written)

Cars advertised on their website at cheap prices to entice you to visit the showroom, hassled into placing a holding deposit, then sort the fiance out and once hooked give you some excuse about why they cannot sell you that car anymore, told it was sold, at the wrong lot, engine management light had come on, all sorts of rubbish excuses. Then as they have your deposit and finance sorted try to bully you into choosing a different car which conveniently is a lot higher than your original budget!… Read Full Review

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★★★★★

“Car buying without the hassle”

Written on: 18/03/2015 by llanelligirl (1 review written)

Firstly the choice of cars was huge but the salesman listened to what we needed and showed us a range of suitable vehicles. Stayed within our budget which was important for us and no flannel. Drove the car away 2 hours later with 0% finance. (deposit on a 0% credit card) Quick, painless and easy. 3 months later the car is running well and we're still very happy… Read Full Review

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★★★★★

“Fantastic friendly service and lovely car.”

Written on: 17/03/2015 by NickiJS1979 (1 review written)

We recently visited Car craft and from the moment we walked through the door, we were greeted by very friendly staff who were happy to help. But also happy to let us browse in our own leisure and not be pestered. They were very pleasant and told us if we needed any help just to let them know. We browsed at our own leisure and found a few cars we liked. We approached one of the many members of staff available, who was happy to help immediately and answer our questions about the particular… Read Full Review

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★☆☆☆☆

“DONT THINK ABOUT IT”

Written on: 17/03/2015 by tomhatescarcraft (1 review written)

Just a small message to anybody who may have considered buying a car from carcraft DONT!They are more than happy to keep in touch when your buying the car but don't want to know you when it comes to a repair!!… Read Full Review

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★★★☆☆

“Admin staff letting sales staff down”

Written on: 17/03/2015 by aheeduzzaman (1 review written)

Bought the Nissan Qashqai, Sales staff was excelent and efficient. I was sold the 5 year plan and was told that i can cancell it within 28 days. I canculted my needs and requirement and decided not to have this 5 year cover. Kept trying to contact to cancell it but the contact was finaly made after the 28 days. I was asked to writ in as it was over 28 days that I did and it's been 2 months and I've not heared anything back yet. I think admin staff doesn't care once the car is sold that is bad… Read Full Review

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★★★★★

“Fantastic service ”

Written on: 17/03/2015 by Jess06x (1 review written)

I was looking for a car that would be suitable for a young girl and monthly finance that would suit my budget and I found just that. The sales assistant wasn't too pushy and was there to help when needed. They found me the perfect car and worked with me to help suit what I could afford. Fantastic service and I have already recommended to a few friends… Read Full Review

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★★★★★

“A moving experience”

Written on: 16/03/2015 by McCleary411 (1 review written)

I wanted a car powerful enough to pull a caravan. Although I did not buy the model I was going to look at, I left with something better! The salesman was helpful and courteous. Everything was explained adequately and carefully. A well satisfied customer!… Read Full Review

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★☆☆☆☆

“What a joke this organisation are. I know every...”

Written on: 16/03/2015 by 62Temple (1 review written)

What a joke this organisation are. I know every business is after its pound of flesh but this place takes thinfs to another level. Cars well over priced, part ex figures a joke, cash for cars quotes are lsughable and priced to get you through the door before they halve them. The staff, well one of them was ok the rest are utterly repugnant, attitudes, wide boy stance, sales pitch to death. Just be honest please… Read Full Review

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★★★★☆

“Great Service”

Written on: 14/03/2015 by Pete1630 (1 review written)

Great attention to me as the customer, although i was left waiting for quite a while this was down to my personal circumstances, rather than CarCraft taking their time. I was very pleased that i managed to negotiate a great deal for myself, and rather than Carcrafft sticking to their guns over the price of the car they met me in the middle, which i'm obviously very pleased about. After car was good as well, phone calls to ensure i was happy and i was contacted about other service available to… Read Full Review

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★★★★★

“Great value, helpful staff! ”

Written on: 13/03/2015 by soHopkins300 (1 review written)

I was buying a car for the first time so I didn't really know what to look for. I was recommended by a friend to carcraft and I'm glad I was because the car was perfect. It was fully checked and tweaked before it was even advertised so I knew I'd made the right decision. The staff were incredibly friendly and helpful and I feel I got the best value for money. The finance was reasonable and the financial advisors made the breakdown of payments simple and to the best value for me. I have also… Read Full Review

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★★★★★

“Went like a dream”

Written on: 13/03/2015 by gazbaz64 (1 review written)

I was very impressed with the manner of staff , didn't actually go looking for a car, was advised by a sales person that I could upgrade to new car , was given all the details and was very surprised to be able to do this. Everybody was very friendly and helpful a very pleasant afternoon and I got myself a new car in the process. Only grumble aftersales was not so good , was wanting imformation and was told lots of times would be contacted and wasn't maybe this area could be ironed out… Read Full Review

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★☆☆☆☆

“terrible ”

Written on: 05/03/2015

When I was 18 and looking for a car on the Internet a man from car craft phoned me after I'd shown interest online. I couldn't drive at this point so he came to pick me up and drove me to car craft leeds. Sold me a car through two finance providers and added a 5 year extended guarantee on. None of this was explained properly to me. They must of laughed as I left. I phoned when I got home to cancel the extended guarantee and was told it needed to be in writing. I wrote a letter and was told the… Read Full Review

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★★★★☆

“Carcraft in wednesbury, Wolverhampton ”

Written on: 28/02/2015 by Bigcav95 (1 review written)

I went to a carcraft in wednesbury, Wolverhampton. They are very very good at changing you out of your old car into a new one. The cars are a very good quality and the payments are nagoshable. I highly recommend carcraft as it is probably the best car supermarket in the uk. The only thing I didn't like about it is it was a very long process and took 4 hours but then again it was a Sunday and it was also busy. A very good part of my experience was the drive away the same day. I could leave my… Read Full Review

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★★★★★

“very helpful in getting me the car I wanted”

Written on: 27/02/2015 by martinolbison (1 review written)

the person I dealt with at carcraft Leeds was very helpful in getting me into the car I wanted for the price I required. I would definitely recommend them bearing in mind I expected to go in with my old car and come out with the same car due to my credit rating but to my surprised the cars at carcraft worked hard to get me into the car I wanted. And like I said the person I dealt with is an absolute star who listened to my concerns and took them onboard and more than helped me with the… Read Full Review

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