Carcraft Reviews - www.carcraft.co.uk

★★★☆☆
3.3 / 5
63% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

★★★★★

“brilliant!!!!”

Written on: 26/11/2014 by chris1961_09 (1 review written)

I cant Praise the staff at the Newport showroom enough for the work they did so I could have the Astra,I would highly recommend a visit there to anyone wishing to purchase a used car. It has certainly changed a lot since we went there in late 90s...all for the better I must add! 749979… Read Full Review

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★★★★★

“643965 extreamly helpfull and friendly”

Written on: 26/11/2014 by 489Anderson (1 review written)

They helped so much he was great, helped us look for a car with a boot big enough for my therapist bed to lay in but with a small enough engine and all in our price range. Tucked all the boxes what i wanted for my new car was brilliant thankyou, think we will be back next year to upgrade the fellas car x lozcas1987… Read Full Review

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★★★★☆

“Wednesbury car craft ”

Written on: 26/11/2014 by linda00 (1 review written)

Staff and centre was brilliant.. helpful and friendly service -plenty of information and fun.. Good understanding about all cars and outstanding sales tactics Well done guys :) 690517… Read Full Review

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★★★☆☆

“average”

Written on: 25/11/2014 by katey278 (1 review written)

initial service was good and i am happy with the car i bought .... however the aftercare isn't the best ... i had to chase up my documents and am still waiting for the spare key after nearly month ... !!!!! not impressed.... makes me feel like the inital sale is everything and stuff what happens afterwards… Read Full Review

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★★★★★

“Great experience”

Written on: 23/11/2014 by Helensholmes (1 review written)

Helpful staff, good choice of cars, easy process. Staff went the extra mile to help and make the whole process straight forward… Read Full Review

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★★★★★

“Carcraft at Morley,Leeds Excellent cars and staff ”

Written on: 23/11/2014 by wpmason (1 review written)

It was our first time buying a car from Carcraft and they made it really easy for us to go through it step by step. All the staff were friendly and attentive and made us feel welcome from the minute we walked in. Ok it took four hours from start to finish but definitely worth it they have a good selection of cars and bend over backwards to make sure you get the right deal for you. It was an experience that we will probably do again and we have recommended Carcraft to a few of our friends. 8XBHL… Read Full Review

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★★★★★

“Excellent Customer service!”

Written on: 22/11/2014 by emsypooh (1 review written)

My experience was wonderful,although i was there for half a day they made my partner and i feel very welcome.Even with bad credit they found someone to help me and i drove away very happy.I really liked the fact that because i had a hire car they drove my car home behind me.Handed over the keys and went.I tested a few cars and the young man was very helpful with the all aspects of the car.Only thing they need is a hot chocolate machine but the coffee and tea was good!Alot of paperwork but that… Read Full Review

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★★★★★

“excellent , excellent and more”

Written on: 22/11/2014 by Charles1982 (1 review written)

Carcraft enfield was amazing. The sales rep was fabulous from start to finish. The whole team work well together. Thanks guys… Read Full Review

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★★★★☆

“Better than expected”

Written on: 22/11/2014 by MauricioWhittaker148 (1 review written)

my first thought of salesmen were pushy and demanding but I was wrong. they were extremely nice and patient. Service was great and they looked after us. My experience was over a course of 2 days and in the end my salesman went to midlands to pick up my car. the only thing is that waiting for your finance company is the longest wait but each customer is different. UJV6G… Read Full Review

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★★★★★

“Excellent Service”

Written on: 22/11/2014 by vivienhoward (1 review written)

Very helpful staff,not pushy and they seem to stock a car that suits everybody,they make it a smooth experience from start to finish, we have purchased from carcraft 3 times and will go back in the future… Read Full Review

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★★★★☆

“We went in to Newport carcraft after a call from one...”

Written on: 22/11/2014 by Goddard78 (1 review written)

We went in to Newport carcraft after a call from one of the salesman there. He met us at the entrance and it was all very simple after that. All staff were very pleasant and helpful. Their knowledge on the cars were given to us quickly and fairly and any questions we had were answered straight away. We bought a great little car and drove it out within a few hours. There was no hard sell and they were helpful when we needed assistance. The best thing was when we told them it was a second… Read Full Review

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★★★★☆

“Happy but stay alert”

Written on: 22/11/2014 by Jon-London (1 review written)

Carcraft is a 'fascinating' company to deal with! In the end we have a great little car (6 year old Renault Clio) and have satisfactorily part exchanged our old car. We were lucky in that we were able to finance to deal in one go and were wise to the 'inadvertent' arithmetic mistakes that had to be corrected throughout the process, otherwise the 4 star score might be a lot lower. Yes, the salesmen hounded us; yes we were handled by several people with "I'm not sure why my colleague didn't do… Read Full Review

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★★★★☆

“Carcraft Peterborough ”

Written on: 22/11/2014 by 850Niina (1 review written)

Very good service answered all my questions and unlike some companies did not treat me as an idiot. Bought a lovely car was unsure about the colour to start being a woman !! For the test drive I had the option of going alone however thought it better to have the salesperson with me. Altogether an excellent experience would most certainly go back should I need to change my car again in the future. … Read Full Review

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★★★★☆

“very friendly couldn't do enough for me”

Written on: 22/11/2014 by AmyPearson351 (1 review written)

The guys were great and couldn't do enough at carcraft Sheffield to help me, and solved a few problems we came across. I mean let's be frank, wasn't in their benefit to let me leave without a car, but overall good service. Mis leading information given in the lead up and over the phone which prolonged my "stay" longer than it should Be. But hey, nothings perfect! Efficient, and delivered the goods!… Read Full Review

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★★★★☆

“very friendly couldn't do enough for me”

Written on: 22/11/2014 by AmyPearson351 (1 review written)

The guys were great and couldn't do enough at carcraft Sheffield to help me, and solved a few problems we came across. I mean let's be frank, wasn't in their benefit to let me leave without a car, but overall good service. Mis leading information given in the lead up and over the phone which prolonged my "stay" longer than it should Be. But hey, nothings perfect! Efficient, and delivered the goods!… Read Full Review

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★★★★★

“Very helpful and friendly staff”

Written on: 21/11/2014 by WalkerRoche (1 review written)

We went to Carcraft Birtley, the staff were very friendly and helpful!! We were very pleased with both the service and the car!! Would recomend them to anyone!!… Read Full Review

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★★★★★

“staff very friendly and helpful”

Written on: 21/11/2014 by jules880 (1 review written)

We walked into the showroom and were greeted by friendly staff , asked if we wanted a drink whilst we waited , staff very polite and very helpful ,, met our needs and very pleased with our purchase , they found and sorted tax and cheaper insurance for me ,very satisfied with the service , definitely will be recommending to family and friends and will definitely go back there again , member of staff drove us all the way home for some documents which we didn't have with us .1X20R… Read Full Review

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★★★★★

“Fantastic”

Written on: 21/11/2014 by CaroleHarper (1 review written)

Could not be happier! Fantastic service from the second we walked through the door. No hard selling involved, salesman asked us what we wanted, showed us what they had and what he could get from other stores and arranged it all when we chose our perfect car! Would highly recommend Carcraft for choice, service, value for money and friendly staff! We are over the moon with the extras too, such as breakdown cover, MOT when current one expires and service in 4 months! Will definitely be… Read Full Review

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★☆☆☆☆

“bad luck”

Written on: 21/11/2014 by Graham17 (1 review written)

Ist car lasted 2 hours broken dow never seen again. 10 days later still waiting for a new one. 4 MECW… Read Full Review

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★★★★★

“Brilliant ”

Written on: 21/11/2014 by Tbally (1 review written)

Brilliant helpful staff, would highly recommend… Read Full Review

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