Endsleigh Car Insurance Reviews

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★☆☆☆☆
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Endsleigh Car Insurance

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Latest Reviews

★☆☆☆☆

“New Car Insurance”

Written on: 26/05/2016

Decided to downgrade our Car. Found the car we wanted, 2 months left on old car insurance which runs out in Aug. To start a new car insurance from June with the new car was going to cost me £90 to get out of the old insurance plus obviously the new years insurance. Two months insurance only costs me £60 on the old car. Decided to keep the old car until Aug then start a new Insurance on the new car. Been driving 35 Years and have over 10 years no claims. Absolutely shocked when they came… Read Full Review

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★☆☆☆☆

“Avoid making car insurance this endsleigh ”

Written on: 21/05/2016 by Ialan10 (1 review written)

Worst insurance I ever had. Don't know how to deal with claims very un professionall. Leave everything to Last minute don't inform you on anything and made some fraud mistakes. Beaware of this company they just want your money. This is not a professional insurance company don't know how to deal in this sector. Should of looked at people's reviews before opening car insurance with them. Avoid! Opening car inruance with endsleigh… Read Full Review

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★☆☆☆☆

“RUBBISHHHH!!!!!!!!!!! never take our car insurance...”

Written on: 20/05/2016 by yasmin1906 (1 review written)

RUBBISHHHH!!!!!!!!!!! never take our car insurance with this company, EVER! I plead!!!!! A false claim was made against me, a lady falsely accused me of damaging her car on the A41, and Endsleigh payed out money to the third party without my permission and took liability for something that i DID NOT DO!!!!!! A false claim was made against me, i had a new car and new insurance policy at with another company at the time. i received a call from endsleigh telling me that i had been in a car… Read Full Review

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★☆☆☆☆

“can you imagine trying to make a claim”

Written on: 19/05/2016 by Jagger134 (1 review written)

policy up £200 on renewal and can not explain why, online £353 cheaper!spoke on phone and it has gone up £50 more than online.they then say that is the best they can do and then wonder why you do not want to use them anymore.got another price elswhere and now the savings are a massive £413 so goodbye endsliegh after many years.really bad customer service they do not care,glad i never had to make a claim that would have cost me i`m sure.shop around!… Read Full Review

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★☆☆☆☆

“DISGUSTING INSURANCE BROKER”

Written on: 18/05/2016 by Sarahls1988 (1 review written)

I am with this company, at first I had no problems. When I renewed my insurance I stated my job had changed which was to my knowledge dealt with. A few months later I rang to change my car. Got told my job had not been changed so I was charged £60. I changed my car on the Friday, which the whole of it took over an hour with me being put on hold several times! by the Monday I still hadn't had my insurance certificates so I rang back up to be told my car had not been changed over and my… Read Full Review

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★☆☆☆☆

“Dishonest money grabbers ”

Written on: 04/05/2016 by Ashleyofarrell (1 review written)

i cancelled my car insurance before the renewal date. I found another company and not long after Endsleigh take money with no permission from my bank for car insurance which I already cancelled . When I called them about this the staff I speak to were very rude and arrogant telling me I did not cancel the insurance , and was I confused maybe I thought I did when I didn't ? I was mocked on the phone and spoke to with a very patronising detached tone of voice. Each time I called them I ended the… Read Full Review

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★☆☆☆☆

“This joke of a company don't even deserve an award of...”

Written on: 22/04/2016 by jkHenry297 (1 review written)

This joke of a company don't even deserve an award of 1 star. I was given a quote for my car insurance renewal, which I decided to cancel as it was nearly 4 times the amount I was currently paying. I called Endsleigh to cancel the insurance and was told by 2 different staff members on the same phone call my insurance was definitely cancelled. Weeks later I received an email thanking me for renewing my insurance with them! I was horrified. I called them right away and was assured the policy had… Read Full Review

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★☆☆☆☆

“Awful Dreadful Service”

Written on: 01/04/2016

Lease car unusable from flood damage on Boxing Day 2015. Given run around for 13 weeks before they decide to write the car off and deal direct with lease company. Endsleigh agree matter had taken for too long to resolve but reimburse lease payments as requsted? - No. Take far too long to respond. Someone different everytime you call in and then have to go through the whole history of the matter again. Response from BMW on the day outstanding. They paid for taxi to drive my wife and I £180… Read Full Review

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★☆☆☆☆

“Daughters on the phone to them right now”

Written on: 31/03/2016 by 181MacKenzie (1 review written)

My daughter lives in the middle of nowhere 6 months pregnant and has had car stolen. Police have recovered but its not drivable. Will she get a courtesy car. I am waiting for daughter to call back with a yes. Looks like its a NO. I was really hoping i could write a positive review but sadly most people on here were right… Read Full Review

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★☆☆☆☆

“Very poor customer service ”

Written on: 21/03/2016 by 405Marshall (1 review written)

Had a non-fault damage to my car whilst it my parked on the roadside (collateral damage in a collision between two other drivers). Endsleigh refused to provide replacement car (despite having a comprehensive cover and police giving them third party details to claim the loss from the third party insurer) until my car is assessed by their approved garage for repair costs and they reach a decision on whether it should be a write off - this process took nearly two weeks and no replacement car while… Read Full Review

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★☆☆☆☆

“They caused more damage! ”

Written on: 21/03/2016 by Jarony433 (1 review written)

Had my accident on the 1st of December 2015, car was declared a write off within 3 days and collected by the scrap yard. After contacting to see if I could get a second opinion, photos were sent to me and I sawhat more damage was sustained to the sill of the car. 2 months were spent arguing, which is very costly and I was never offered a hire car during the period that was elongated because of themselves. Finally they agreed they had caused the damage however they haven't offered compensation… Read Full Review

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★☆☆☆☆

“Endsleigh insurance took over a month to send me a...”

Written on: 16/03/2016 by AylaNelson (1 review written)

Endsleigh insurance took over a month to send me a cheque after i have agreed an amount with them after a claim. they kept blaming the post but i kept getting renewal letters (i.e. 8 renewal letters a month) I eventually compalained anf they said they will do a bank transfer. i am 5 days in and there is no transfer made to me. Staff are rude and they become hostile to you when you need them to come to your rescue after an accident… Read Full Review

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★☆☆☆☆

“INSURANCE PREMIUM GOES UP FROM £220 TO £600 IN ONE YEAR.”

Written on: 10/03/2016 by rsGarrett263 (1 review written)

I came to these and insured for 1 year at £220. after 1 year, no change in circumstances the renewal is £600 as they don specialise in teachers anymore. what a load of rubbish. It took them 26 minutes to answer the phone… Read Full Review

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★☆☆☆☆

“Shocking Service”

Written on: 11/02/2016 by Cristinam1990 (1 review written)

I've been a customer for 2/3 years now at endlseigh. Only had one speeding conviction and coming up to renewal they have doubled my premium. Spoke to many "call center" staff and they were unhelpful with their services..especially the last person I spoke to. The manger at the time was very unreasonable and wouldn't do anything with the price. Looks like they don't believe in loyal customers! To all..stay clear of this insurance company!!!… Read Full Review

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★☆☆☆☆

“Rubbish”

Written on: 02/12/2015 by 440Schroeder (1 review written)

AVOID at all costs, total RUBBISH… Read Full Review

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★☆☆☆☆

“WORST CAR INSURER COMPANY EVER”

Written on: 29/10/2015 by Norriska318 (1 review written)

In my first year i havnt had any accident which was good, but on my second year i had a not fault accident THEN BAMM!!! This Company doesnt GIVE A DAMN ABOUT YOU! Their customer service is the WORST i have ever encountered, took me 3 days to report an accident because they say they were REALLY BUSY and NEVER GOT ANY CALLBACKS WHICH THEY PROMISED!!! THEIR staff OMFG VERY UNHELPFUL!!! LEARNED LESSON THE HARD WAY!!! CHEAPER INSURER = CHEAP SERVICE, LOOK ELSEWHERE!!! PAY ABIT EXTRA FOR SOME OTHER… Read Full Review

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★☆☆☆☆

“withhold no claims discount proof”

Written on: 19/10/2015

I was unfortunate to insure my car with Endsleigh car insurance , not a very professional company or got any kind of customer service. I requested proof of no claims as Endsleigh do not provide proof on renewal notice to prevent you insuring elsewhere. I contacted customer service asking why I am not entitled to this as all previous insures are happy to provide this on renewal notices , been told they don't do this till insurance expires . I wont be insuring with Endsleigh on any of my family… Read Full Review

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★☆☆☆☆

“Avoid at all costs!!!”

Written on: 18/08/2015 by Maevem259 (1 review written)

Had an incident in march which resulted in my car getting written off, the price they offered me for the car was 1/3rd of what its actual value is. i asked if i provide proof of other similar vechiles for sale could they at least come up a little bit, they said this was fine, i provided over 15 example to them, they then took a month with no contact whir they "reviewed" the evidence i sent them and decided on the price. after a month i called them and that hadn't even bothered to look at them… Read Full Review

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★☆☆☆☆

“Terrible ”

Written on: 16/08/2015 by KyraKeegan (1 review written)

Don't even think about using this company. They have caused us so much stress from an accident that was not even our fault… Read Full Review

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★☆☆☆☆

“shockingly bad. don't touch”

Written on: 10/08/2015 by O'Reillyip1950 (1 review written)

I have at least 4 sides of A4 paper of logged calls to this company. I have a catalogue incidents from Endsleigh since taking out insurance they even at one stage claimed my car wasn't insured with them and they had the wrong car (my old car) details on their system even though I had a cover note. I cannot describe the amount of stress I've had with this company over such a small issue. I could write a book of all the things Endsleigh have not done to manage my accident and not once have I had… Read Full Review

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