One Call Car Insurance Reviews - www.onecalldirect.co.uk

★★★★☆
4.0 / 5
11024
80.6% of users recommend this
  • Customer Service

  • Value For Money

Summary

One Call Car Insurance is one of the UK's larger insurance brokers offering cover for your car and also your home. Have you used One Call Car Insurance? Submit your review and tell us what you think about their site, products and the service you received.

Media Gallery for One Call Car Insurance - www.onecalldirect.co.uk

One Call Car Insurance - www.onecalldirect.co.uk
One Call Car Insurance - www.onecalldirect.co.uk

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Latest Reviews

★★★★★

“Arranging a new motor insurance cover.”

Written on: 11/02/2016

One Call were the only company to respond spontaneously after my use of Comparethemarket, always efficient and friendly, with quick response to my queries. Special mention due to CL1 and SB9 and the Live Chat system… Read Full Review

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★★★★★

“one call car insurance”

Written on: 11/02/2016 by Haynes418 (1 review written)

Very pleasant helpfull staff, happy to recomend to family &freinds… Read Full Review

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★★★★★

“well recomended”

Written on: 11/02/2016 by Robles319 (1 review written)

great company, great service and great premium, a pleasure to be with, many thanks… Read Full Review

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★★★★★

“Very impressed ”

Written on: 10/02/2016 by Nicholsonma22 (1 review written)

Lb6 very helpful polite and efficient thankyou for relieving my stressful situation today Would definatly recommend onecall to anyone I know good value… Read Full Review

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★★★★★

“First Class Service”

Written on: 10/02/2016 by crusoe1947 (1 review written)

This is my third year with One Call Insurance and have always found the staff to be extremely polite, efficient and thorough when dealing with my renewal of the policy each year. It is a UK Call Centre which I believe makes the whole experience of dealing with One Call Insurance much more personal and friendly. The policy provided by yourselves meets my needs as a driver and I have always it to be competitively priced and nothing is too much trouble from your staff in the event of a… Read Full Review

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★★★★★

“Years of great service”

Written on: 10/02/2016

Been a customer here for over 5 years. I always get good service when I call they are eager to help. So easy to log in online and everything you need is right there to view or print. No matter what your query they will point you in the right direction. AAA great service thank you keep up the good work… Read Full Review

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★★★★★

“Good service ”

Written on: 10/02/2016 by Swift3491 (1 review written)

Very helpful and pleasant staff… Read Full Review

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★★★★★

“I only made one call”

Written on: 10/02/2016

I was very happy to receive my renewal letter in plenty of time and was delighted that the quoted price was significantly lower than other suppliers. The one call mentioned in the title was not really necessary as it would have been renewed automatically. The representative on the phone was very helpful and polite. All in all an excellent service… Read Full Review

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★★★★☆

“Very helpful service. ”

Written on: 10/02/2016 by Audidriver100 (1 review written)

My intention was to cancel my renewal My call was answered swiftly and the member of staff was very helpful. The result was a price match on the best quote I could find and as the cover with One Call includes a basic breakdown service, I chose to stay with them… Read Full Review

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★★★★☆

“EXCELLENT VALUE AND CUSTOMER SERVICE”

Written on: 10/02/2016 by Demetrius492 (1 review written)

Annual renewal quote arrived and very pleased to find a 3 year price guarantee. This in addition to a very competative price. I will be renewing with One Call Direcct car Insurance. This is the first time in many years that i will reinsure with the same provider!.........Most other insurers ALWAYS increase their premiums at renewal. SO WELL DONE ONE CALL DIRECT. Dealt with by by a very friendly and efficient young lady… Read Full Review

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★★★★☆

“Impeded with service”

Written on: 10/02/2016 by JacksonB (1 review written)

Was very impressed with One CallDirect after accepting their quote I found it very easy to use their system on line for forwarding details and even copying documents to submit rather than posting them off. I had to use the chat line, who was extremely helpful I liked the chat line as you knew when they were replying… Read Full Review

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★★★★★

“excellent customer service ”

Written on: 10/02/2016 by Kellymason1987 (1 review written)

Very helpful and friendly young lady helped me with my renewal. Had very good knowledge and was a delight to talk to. She went above and beyond to help me with any questions that I had asked her. Very bubbly and ended the conversation in a professional manner. Thankyou … Read Full Review

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★★★★★

“Breakdown and car insurance”

Written on: 10/02/2016

He assisted with helping me reduce excess on my policy and giving me a better and cost effective breakdown service. Excellent customer service… Read Full Review

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★★★★☆

“really nice call”

Written on: 10/02/2016

I am very pleased with the service I received the young lady was very helpful and got me a good deal her details LB6… Read Full Review

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★★★★☆

“renew car insurance”

Written on: 10/02/2016 by 274McDermott (1 review written)

Very helpful staff although I found the first person I spoke to (not the one I am reviewing now) slightly patronising when I challenged him with regards to the renewal fee of £35 when a new customer does not have this charge).I do like being able to speak to an advisor quickly and efficiently… Read Full Review

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★★★★☆

“After frustrating start”

Written on: 10/02/2016 by Christieja383 (1 review written)

After filling everything on line, more than twice!! then my credit card being declined because of an administrative error due to the input form being ambiguous...I eventually managed to speak to someone after a long while on the phone. Spoke to member of staff who actually took my credit card details and all was well. Why do we have to get so frustrated and kept waiting so long to speak to someone. When something goes wrong on internet, to put it right is near impossible!… Read Full Review

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★★★★★

“Great Renewal Price”

Written on: 10/02/2016 by 456Reyes (1 review written)

I've been with One Call Insurance for a couple of years and have had no problems. They are friendly when you ring customer services and will always do there best for you. I would recommend!!… Read Full Review

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★★★★★

“Thank you so much”

Written on: 09/02/2016 by nancydickybird (1 review written)

The agent was so helpful and knowlegeable explaining everything as we went along… Read Full Review

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★★★★★

“Great Service”

Written on: 09/02/2016 by petechubb (1 review written)

He served me and he was extremely professional and friendly. The cost of the policy was great and he guided me through the whole process. I would absolutely not hesitate in recommending One Call Insurance to a friend or family member. Thank you for making what can be classed as a reluctant purchase, a pleasurable experience… Read Full Review

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★★★★★

“Excellent service”

Written on: 09/02/2016 by Mrpengu1n (1 review written)

Excellent service where you actually talk to people. The agent dealt with my policy quickly and very professionally. Would recommend to all… Read Full Review

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