One Call Car Insurance Reviews - www.onecalldirect.co.uk

★★★★☆
3.8 / 5
7915
75.4% of users recommend this
  • Customer Service

  • Value For Money

Summary

One Call Car Insurance is one of the UK's larger insurance brokers offering cover for your car and also your home. Have you used One Call Car Insurance? Submit your review and tell us what you think about their site, products and the service you received.
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One Call Car Insurance - www.onecalldirect.co.uk
One Call Car Insurance - www.onecalldirect.co.uk

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Latest Reviews

★★★★☆

“chasing documentation”

Written on: 26/04/2015

Staff very polite and helpful. My only minor niggle is that the policy documentation had not been emailed to me within expected timescale, so I had to contact One Call. This was addressed immediately upon contacting the customer service section… Read Full Review

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★★★★☆

“car insurance renewl”

Written on: 26/04/2015 by Laci273 (1 review written)

call was very clear and informative.very well organised, good pace when speaking checked i was following what was being said, very professional about payment… Read Full Review

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★★★★★

“service by operator JA2”

Written on: 26/04/2015 by Anabel163 (1 review written)

The telephone operator Ja2 was pleasant very curteous and expediant altogether a good asset to your company… Read Full Review

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★★★★★

“Excellent service”

Written on: 25/04/2015 by Nunez227 (1 review written)

Simple, quick process and polite and helpful staff. I would prefer 0800 phone numbers but hopefully won't need to use them:) So far very happy and would recommend to friends as price is very good for what you get… Read Full Review

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★★★★★

“Car Insurance Renewal”

Written on: 24/04/2015 by mr.magoo (1 review written)

Was impressed with the polite and speedy service given and the efficient way my questions got answered by (DP2) would definitely recommend… Read Full Review

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★★★★★

“Car Insurance Renewal”

Written on: 24/04/2015 by DanielWoodward354 (1 review written)

Good experience and excellent service… Read Full Review

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★★★★★

“Change insurance to new car”

Written on: 24/04/2015 by Blackwellxz247 (1 review written)

Superb jc1carnell was efficient polite and very helpfull.Only complaint was having to pay 35 pounds to change insurance… Read Full Review

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★★★★★

“Change of Car”

Written on: 24/04/2015 by AidenJenkins (1 review written)

I was surprised how quickly and efficently my request was dealt with. Polite and freindly staff. Very knowledgeable. I would be more than happy to recommend to family & friends… Read Full Review

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★★★★★

“fab service ”

Written on: 24/04/2015 by Meredithy369 (1 review written)

FM2 WAS VERY GOOD AT HIS JOB very helpful and informative***. I would recommend this service to others. ****************************************************************************… Read Full Review

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★★★★★

“A great service”

Written on: 24/04/2015 by Gleason234 (1 review written)

I spoke to an adviser KW9, as I thought there was an error in my policy but she reassured me everything was ok, she was very polite, she spoke well and made me feel comfortable. I like what One Call provide me with and am recommending o others… Read Full Review

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★★★★☆

“Good Promt Servise”

Written on: 24/04/2015 by Wood20 (1 review written)

received my reminder letter and within four days received a phone call about renewing my car insurance . I told the agent I had found a cheaper policy online and after discussing with his manager he offered me a better deal .. only thing I wasn't keen on was the £30.00 renewal fee .. ONLY NEGATIVE THOUGH… Read Full Review

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★★★★☆

“Excellent”

Written on: 24/04/2015 by kwMcDaniel110 (1 review written)

Scott Cameron Many Thanks for reduction in my policy. Always had a good service from your company. Most helpful and explained everything clearly to me… Read Full Review

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★★★★☆

“Easy policy renewal”

Written on: 23/04/2015 by ElleBrowne (1 review written)

I was with One Call last year and when I came to renew I used a comparison website which gave me One Call as the cheapest quote with my requirements. I phoned the number given and spoke to an adviser (LJ5) who was very helpful and even took a further £10 off the price. Can't have better value for money! Luckily I have not had to make a claim, so I can't say how easy the claims process would be, but the schedule does say "One Call!"… Read Full Review

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★★★★★

“good old fashioned phone”

Written on: 23/04/2015 by Johan328 (1 review written)

When phoning up to sort out a problem i was greeted with a very helpful lady great to speak to a person not a machine. I would recommend this company to anyone… Read Full Review

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★★★★★

“Car insurance”

Written on: 23/04/2015 by Ali9 (1 review written)

SP5 spoke very clearly and was very happy to repeat question when I asked to to repeat. She new that I was speaking on behalf of my 73 year old mum and she asked about cover for recovery and home start. She did point out that a curtesy car my not be available but that my mum could pay extra to guarantee a car but I needed to keep the price low for my mum… Read Full Review

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★★★☆☆

“Mixed experiences!”

Written on: 23/04/2015

OK - so on the plus side: good value for money for the actual quote and very helpful and efficient online chat service (with an agent called RP2. On the downside, however, I very nearly didn't renew my insurance with One Call (having had a previous policy) due to what I believe to be an outrageous admin fee for changing my vehicle registration details when I bought a new car before the end of my policy; same make, same model, just a new registration number. At the end of the day, all the… Read Full Review

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★★★★★

“Helpful,Polite,English”

Written on: 23/04/2015

Great service again this year MC7 was very helpful in sorting out my payment after a slight glitch. Very competative on the price of car insurance and my policy has everything i needed at a good price… Read Full Review

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★★★★★

“My Daughters Car Insurance”

Written on: 23/04/2015

No problem sorting out my Daughters insurance once I provided some basic answers for security reasons… Read Full Review

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★★★★★

“My Daughters Car Insurance”

Written on: 23/04/2015

No problem sorting out my Daughters insurance once I provided some basic answers for security reasons… Read Full Review

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★★★★★

“Chat Session”

Written on: 23/04/2015 by IsabellaAtkinson222 (1 review written)

Entered chat session today with RP2 Really helpful and polite and answered my questions fully… Read Full Review

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