One Call Car Insurance Reviews - www.onecalldirect.co.uk

01302 554 012
★★★★☆
4.1 / 5
14142
83% of users recommend this
  • Customer Service

  • Value For Money

Summary

One Call Car Insurance is one of the UK's larger insurance brokers offering cover for your car and also your home. Have you used One Call Car Insurance? Submit your review and tell us what you think about their site, products and the service you received.

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One Call Car Insurance - www.onecalldirect.co.uk
One Call Car Insurance - www.onecalldirect.co.uk

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Latest Reviews

★★★★☆

“good company and excellent service ”

Written on: 31/07/2016 by ijPalmer103 (1 review written)

good company and excellent service… Read Full Review

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★★★★★

“Great ongoing service ”

Written on: 31/07/2016 by 425Thurston (1 review written)

Best price around for several years now always quick response on phone and quick in dealing with any problems… Read Full Review

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★☆☆☆☆

“very poor service”

Written on: 31/07/2016 by Garza437 (1 review written)

poor service from the start , not interested in you once they have your money .very bad in all ways .could not recommend in any way… Read Full Review

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★★★★★

“Helpful efficient staff MG1”

Written on: 31/07/2016 by HaleyMunoz (1 review written)

Have been with One Call for a few years now and have always found them very easy to deal with. Staff always and resolve issues very quickly and with suitable advice. One great bonus is that I have never been kept waiting on the phone for long periods unlike with some companies… Read Full Review

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★★★★☆

“Swap policy”

Written on: 31/07/2016 by Matthews433 (1 review written)

Waited on phone 25 mins which is not acceptanle but once i got through RH8 was very polite efficient friendly, and normal! Thanks Usually best in terms of price… Read Full Review

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★★★★★

“change of address”

Written on: 30/07/2016 by Scarlettz7 (1 review written)

Fantastic customer service really knew what she was doing and very polite and helpful… Read Full Review

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★★★★★

“Quick and easy”

Written on: 30/07/2016 by johnscone (1 review written)

A painless experience. A staff member who was polite, efficient and on the ball. Documents regarding renewal in my inbox inside a minute… Read Full Review

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★★★★★

“Problem sorted whoopee”

Written on: 30/07/2016 by DaniaRobb457 (1 review written)

Dh9 was my contact while calling one call a very pleasant manner very helpful and sorted out my problem thankyou… Read Full Review

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★★★★★

“Quick Easy Simple”

Written on: 30/07/2016 by 355Moss (1 review written)

as per the title really, not a lot to say. It was quick easy and simple !! The person I was talking to was very helpful. I reduced the amount of miles I travel per year and the new quote was £15 cheaper. this was sorted out very quickly which was good. nothing worse than having to run through lots of details on the phone as renewing van insurance is probably one of the most boring things I have to do every year !! edit :: just accidently clicked the "haier" fridge freezer advert at the… Read Full Review

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★★★★★

“Twice around the block”

Written on: 30/07/2016 by Kennedyze192 (1 review written)

This is my second year with one call and hopefully won't be the last, very easy to deal with and more or less matched other prices I was quoted, I had one break down last year and the response team were very good, hopefully the same again next year keep it up One Call… Read Full Review

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★★★★★

“service”

Written on: 30/07/2016 by Morganda243 (1 review written)

SMOOTH TRANSACTION GREAT COMMUNCATION HIGHLY RECOMMENDED THANK YOU… Read Full Review

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★★★★★

“Friendly & efficient”

Written on: 30/07/2016

Didn't wait too long for operator to answer. The information beforehand was a bit long. Operator pleasant and knowledgable… Read Full Review

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★★☆☆☆

“Not impressed! greedy”

Written on: 30/07/2016 by Aidan44 (1 review written)

Not happy that my premium went up by over £20 just for moving house to the other end of the same street i was in before! Also £39 "admin fee" is way too expensive for 5 minutes work… Read Full Review

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★★★★★

“Great service ”

Written on: 30/07/2016 by Underwoodjp373 (1 review written)

Great service, who be happy to recommend to all my friends and family… Read Full Review

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★★★★★

“Great service as usual”

Written on: 30/07/2016 by Aylint1953 (1 review written)

Feel very confident with Onecall ill get a good deal… Read Full Review

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★☆☆☆☆

“Highway man Turpin not got a look in”

Written on: 29/07/2016 by Brown1313 (1 review written)

Shocking service take monies out your account without approval Take insurance out in your name without aprroval and it's all your fault Been with them for three years but would never use again as time doesn't go for anything I got a quote from the RAC. Which was almost half and for a better service… Read Full Review

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★★★★★

“The staff I spoke over the phone were more than...”

Written on: 29/07/2016 by Dorsie (1 review written)

The staff I spoke over the phone were more than helpfull,their politeness and patience enable me to feel much less stressed thank you very much… Read Full Review

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★★★★★

“Nice, friendly guy”

Written on: 29/07/2016

Nice friendly helpful guy, who sorted my problem out very easily & within minutes. Nice, quick, easy & friendly service… Read Full Review

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★★★★★

“Best one yet”

Written on: 29/07/2016 by Camerony295 (1 review written)

There was nothing not to like. The young lady who answered all my questions and sorted things out for me was very helpful and understanding. It was a very pleasant and informative call. All I can say is roll on next year… Read Full Review

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★★★★★

“Change of Details”

Written on: 29/07/2016 by KassidyHart329 (1 review written)

I had to make several changes to my policy and the process was slick and easy to complete… Read Full Review

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