One Call Car Insurance Reviews - www.onecalldirect.co.uk

01302 554269
★★★★☆
4.2 / 5
18120
85.1% of users recommend this
  • Customer Service

  • Value For Money

Summary

One Call Car Insurance is one of the UK's larger insurance brokers offering cover for your car and also your home. Have you used One Call Car Insurance? Submit your review and tell us what you think about their site, products and the service you received.

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One Call Car Insurance - www.onecalldirect.co.uk
One Call Car Insurance - www.onecalldirect.co.uk

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Latest Reviews

★★★★★

“Changed to one call”

Written on: 01/03/2017 by lapped (1 review written)

Spoke to yd2 who was very helpful and talked me through everything, I am really satisfied with the efficiency of yd2 who answered all my questions to my satisfaction. I would be happy to recommend One Call… Read Full Review

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★★★★★

“changed my car insurance to one call. ref username ib4”

Written on: 01/03/2017 by Caravan123456789 (1 review written)

I changed my car I insurance to one call, the had every thing I needed, breakdown as standard, courtesy car, legal, keys, and additional driver bonus builder, all for a very competitive price… Read Full Review

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★★★★☆

“One Call Live Chat”

Written on: 01/03/2017 by Brucedl192 (1 review written)

I found live chat a little frustrating, I could not get it out my head chatting by voice would have been quicker for both parties, as any problems may have been resolved quicker spoken other than written. I would really have liked to save the conversation to my files, but other than cutting and pasting I saw no opportunity to just click a save button. In saying that HB9 handled the contact very efficiently and was very patient. She completed her tasks and my business in a very professional… Read Full Review

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★★★★★

“web chat”

Written on: 01/03/2017 by Keeganyt453 (1 review written)

Thanks for a very efficient web chat that answered my query regarding my policy in full… Read Full Review

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★★★★★

“All good so far ”

Written on: 01/03/2017 by Jim6381 (1 review written)

Just renewed my car insurance with ONE CALL car insurance and it has been a pleasant experience the process was easy and I downloaded my documents within the hr I had all that was required I had to give the proof of my NCD which I found easy to upload and send to them and when I got a confirmation to say they have received the information requested and no further action is needed in was pleasantly surprised at the efficiency of the staff who were very helpful when I had to call. … Read Full Review

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★★★★★

“Needed more information ”

Written on: 01/03/2017 by 135Goode (1 review written)

Hi recently took out car and van insurance as rates were so much cheaper than my existing and needed further info on the breakdown cover. I used their live chat facility and got it sorted straight away. Fab service… Read Full Review

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★★★★★

“Help”

Written on: 01/03/2017 by Angelaharris1974 (1 review written)

Very helpful with my query. Needed to know what the maximum NCB was and was told straight away… Read Full Review

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★★★★★

“Very happy man”

Written on: 01/03/2017 by Niaa478 (1 review written)

Very efficient service & issue was sorted quickly… Read Full Review

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★★★★★

“Help with policy ”

Written on: 01/03/2017 by Cameronc232 (1 review written)

He was very helpful and polite it was pleasure dealing with him… Read Full Review

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★★★★☆

“Car ins transfer”

Written on: 01/03/2017 by Genesis184 (1 review written)

Your agent was very helpful and dealt with the info required to do the transfer efficiently… Read Full Review

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★★★★★

“very helpful Live Chat”

Written on: 01/03/2017 by Castro5 (1 review written)

I was having difficulty mastering the uploading of documents to the website and was unable to secure an email address to attach the files to. In desperation I contacted Live Chat as the telephone line was constantly busy. She solved my problems and saved me from going to the Paracetamols!… Read Full Review

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★★★★★

“Great Chat Experience”

Written on: 01/03/2017 by Gerald353 (1 review written)

Having called several times and got truly fed up with waiting and the level of service when I got through I thought I would give chat a try. Great, efficient and friendly service. More chat advisors please. She answered my query quickly. Definitely will be using chat in the future… Read Full Review

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★★★★★

“Car insurance transfer”

Written on: 01/03/2017 by Schultztx1971 (1 review written)

Needed to transfer my insurance over to my new car, really pleased with the service it was straight forward and fuss free and the operator was really helpful and polite… Read Full Review

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★★★★★

“The online chat i recieved today reguarding my...”

Written on: 01/03/2017 by CamrenGrantham412 (1 review written)

The online chat i recieved today reguarding my enquiery was second to none fast efficient and helpfull many thanks for your help … Read Full Review

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★★★★★

“change of address handled by Nicolle”

Written on: 01/03/2017 by myGeorge263 (1 review written)

prompt and excellent service by Nicolle which resulted in the desired outcome allowing me to relax and be assured receipt of my policy documentation. Thank you… Read Full Review

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★★★★★

“Highly recommended”

Written on: 01/03/2017 by 221Maldonado (1 review written)

I chatted today as I had made a mistake on the application form which needed correcting. Agent was very helpful and corrected the mistake for me… Read Full Review

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★★★★★

“TOP SERVICE”

Written on: 01/03/2017 by 24Kirkland (1 review written)

Very easy to get cover. Good efficient quality customer service department that covered my enquiry with ease. Highly recommend… Read Full Review

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★★★★★

“very good service”

Written on: 01/03/2017 by Reynoldsgp484 (1 review written)

very helpfull, efficient , i would recommend this to everyone… Read Full Review

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★★★★★

“Fantastic customer service, she gave me all the...”

Written on: 01/03/2017 by JoeWise (1 review written)

Fantastic customer service, she gave me all the details I needed and resolved my query. She spoke to me in a very professional manner,no jargon was included which made is easy for me to understand. I love the live chat service it is very customer friendly… Read Full Review

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★★★★☆

“Very helpful”

Written on: 01/03/2017 by xjBaker407 (1 review written)

Agent responded to my query efficiently & she was very patient and knowledgeable… Read Full Review

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