One Call Car Insurance Reviews - www.onecalldirect.co.uk

★★★★☆
3.7 / 5
73.2% of users recommend this
  • Customer Service

  • Value For Money

Summary

One Call Car Insurance is one of the UK's larger insurance brokers offering cover for your car and also your home. Have you used One Call Car Insurance? Submit your review and tell us what you think about their site, products and the service you received.
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One Call Car Insurance - www.onecalldirect.co.uk
One Call Car Insurance - www.onecalldirect.co.uk

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Latest Reviews

★★★★★

“Excellent service”

Written on: 20/12/2014 by Kaylee355 (1 review written)

Fantastic service from KW9 . Was really helpful and informative. I was just renewing my policy with no changes but the process was handled so quickly. I will again be recommending to my friends and family. Well done One Call!… Read Full Review

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★★★★☆

“AA2 was very efficient”

Written on: 20/12/2014 by Cazwoo (1 review written)

AA2 clearly explained all the details and was very efficient when dealing with my enquiry and I would recommend to friends… Read Full Review

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★★★★★

“Car insurance renewal”

Written on: 20/12/2014 by Jaxsons264 (1 review written)

AA2 presented as Efficient business call with verification, polite, clearly audible and articulate speech, brief & satisfactory answers to questions, however please give agency name first on phone pickup, I did not like being asked to agree my customer name first… Read Full Review

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★★★★★

“5 Star Review”

Written on: 19/12/2014

Easy to contact, 5th year of cover,good value, would like to pass on thanks to the staff member who handled my call ( KW9 ), polite and patient with any of my questions. I have all ready passeD on your contact numbet to collegues who may or may not have arranged cover with you due the low cost of my cover… Read Full Review

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★★★★★

“Car insurance”

Written on: 19/12/2014 by JJJHJ (1 review written)

Pleasantly pleased with One-Call operative, very clear & concise with explanations. Very pleased with price, One-Call insurance premium cheaper than previous quotes & insurance. Hope if do ever have problem the company sort claims out etc in same manner, swiftly & concisely… Read Full Review

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★★★★★

“good experience renewing”

Written on: 19/12/2014 by dollytub2pegs (1 review written)

Clear and consice operated,pleasant and friendly attitude,pleasure to renew… Read Full Review

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★★★★☆

“WELL DONE”

Written on: 19/12/2014 by Wardhh195 (1 review written)

Well done to KW9 for being professional, courteous and for providing full explanations, when asked, in detail. Been with this company now for a couple of years. I particularly like the UK based call centre and the 'online' aspect of having all your documents sent to you digitally mere moments after completing your purchase. Not too keen that they charge £30 renewal fee for staying on the same policy and that any amendments that you may need to make later are charged at a silly price… Read Full Review

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★★★★☆

“could do better”

Written on: 19/12/2014 by mcCorcoran108 (1 review written)

promised to call me back but did not. not pleased that details i had given 12months earlier had not been put on propsal form , person idelt with today much better… Read Full Review

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★★★★☆

“very good ticted all the boxes”

Written on: 19/12/2014 by Aliyah474 (1 review written)

very good ticted all the boxes… Read Full Review

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★★★★☆

“car insurance”

Written on: 19/12/2014 by Bowenvt124 (1 review written)

AA2. Tauqeer Sabir Great service and helpful… Read Full Review

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★★★★☆

“Home buildings and contents insurance”

Written on: 19/12/2014 by TrippDavies (1 review written)

Received my quote on line and then spoke to advisor (KB6) who was very helpful and talked me through some extra details to confirm exactly what I required. I also needed some explanation about Home emergency cover which she gave me and was extremely helpful - this came as standard under the cover I had already chosen. I can rest assured that I'm now covered and all came at a reasonable price. I've now saved £200 on my previous Saga insurance !!!… Read Full Review

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★★★★★

“(KW9) The call was answered quickly and my renewal was...”

Written on: 18/12/2014 by clocksmith (1 review written)

(KW9) The call was answered quickly and my renewal was aquick and easy. Confirmation e mail was there as soon as I got off the phone. Always a very competative quoten and extras you can pay more for elsewhere are included. Fully recommened… Read Full Review

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★★★★★

“Fantastic service”

Written on: 18/12/2014 by Jeanb207 (1 review written)

Had a bit of an unusual situation but was brilliantly taken care of by AW5 every step of the way. A real pleasure to deal with and if it's this good next year they'll have my business again!… Read Full Review

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★★★★★

“car renewal experience”

Written on: 18/12/2014 by asEllis21 (1 review written)

I phoned today and was answered by KW9 who was pleasant direct and quickly sorted out my car insurance for next year.A very competitive rate and good service Thanks… Read Full Review

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★★★★★

“service”

Written on: 18/12/2014 by Vaughan83 (1 review written)

i have been with this company for a few years now without any problems got my quote for the coming year which was more than i could have got elsewhere but just one phone call to one of there operators kw9 them and it was sorted out good service… Read Full Review

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★★★★★

“Quality service affordable price”

Written on: 17/12/2014 by jaWelch244 (1 review written)

I received my renewal quote through the post which was good but I searched on line and got one cheaper. I contacted One Call Insurance and explained and they were able to beat it. The advisor KW9 was very helpful and was able to beat the original quote. I appreciate an Insurance company who looks after their loyal customers and make every effort to keep them. I have got yet another good price for this year and I am truly thankful. I would recommend One Call for their service and commitment to… Read Full Review

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★★★★★

“Simple insurance with One Call”

Written on: 17/12/2014 by Boglin (1 review written)

I have been a customer with One Call for a couple of years now and my car insurance renewal was lower each time . This is the first time I haven't had to negotiate a lower quote. Call centre operatives I have dealt with have been clear and friendly easy to understand and happy to explain any finer points of the policy cover. I was pleased to receive a follow up call making sure that I had received my documents, which is by email although you can request a hard copy if you don't have printer… Read Full Review

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★★★☆☆

“Call centre process long winded”

Written on: 17/12/2014 by McMillanuy434 (1 review written)

Only wanted to pay the premium but long wait for service then a very long winded manitory process to go through. My reference was KW9… Read Full Review

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★★★★★

“Very good service.”

Written on: 17/12/2014

Very good service, Went through the policy with care on the telephone with KW9.Would recommend… Read Full Review

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★★★★☆

“Motor insurance renewal”

Written on: 16/12/2014 by Mila368 (1 review written)

KW9 was very helpful and efficient and responded to my questions in a friendly and knowledgeable manner. The renewal premium was competitive, having ensured that all quotations were on a "like-for-like" basis… Read Full Review

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