One Call Car Insurance Reviews - www.onecalldirect.co.uk

★★★★☆
4.2 / 5
19731
85.7% of users recommend this
  • Customer Service

  • Value For Money

Summary

One Call Car Insurance is one of the UK's larger insurance brokers offering cover for your car and also your home. Have you used One Call Car Insurance? Submit your review and tell us what you think about their site, products and the service you received.

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One Call Car Insurance - www.onecalldirect.co.uk
One Call Car Insurance - www.onecalldirect.co.uk

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Latest Reviews

★★★★★

“Excellent, friendly service ”

Written on: 22/05/2017 by Nashc (1 review written)

I am extremely happy with the customer service I received from MK4F. Friendly, positive and supportive which is exactly what you need when calling to log an accident/incident. MK4F immediately put my mind at rest with excellent communication and insuring I was in good hands with dealing with my claim. I am confident that this will be a swift process and am very happy I have gone with One Call Insurance for my car cover. I will be for certain renewing with them again after such a positive… Read Full Review

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★★★★★

“Helpful service”

Written on: 22/05/2017 by Lindsaybm112 (1 review written)

Just changed car, an6 really helpful, did the changes to my policy quickly and easily. Great service… Read Full Review

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★★★★☆

“Changed to a private reg number ”

Written on: 22/05/2017 by HARF (1 review written)

Staff were efficient and changed the reg number while on phone and e mailed new policy documents at once.good service.My previous company car insurance was excepted by them for no claims bonus… Read Full Review

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★★★★☆

“Telephone calls dealt with very helpful staff ”

Written on: 22/05/2017 by CatherineDeas (1 review written)

Telephone staff helpful , but not yet resolved , as saying never put my ts10 down on application , I'm pretty positive I did , but staff going to look and sort it for me… Read Full Review

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★☆☆☆☆

“Disgrace”

Written on: 22/05/2017 by dylanmason1975 (1 review written)

This is the worst company I've ever dealt with. I've just found out my policy has been cancelled because they were waiting on a letter which I have not received Everything was done by email to start with I did not receive one email as to why I had filled this so called letter in Absoloute joke they've cancelled my policy with out me even knowing total shambles do not use… Read Full Review

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★★★★★

“Awesome and very good service ”

Written on: 22/05/2017 by Motty2853 (1 review written)

The review for today the customer service was very good and also you got a good insurance deal. If a friend or family require insurers I would recommend you to deal with the insurance for them I just hope next year premiums will be gone less as I'll being insured with you guys for about four years . I just hope that I just pay my yearly upfront instead of monthly DD… Read Full Review

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★★★★★

“Pleasant and helpful sevice from Ac5 today ”

Written on: 22/05/2017 by Martyn1202 (1 review written)

Ac5 agent was brilliant with my change over of cars very polite and helpful answered all my questions and explained if i didnt understand.i didnt feel rushed at all and felt i could take my time in asking what i needed to. Pleasant experiance all round from one call il be recommending to friends and family… Read Full Review

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★★★★★

“Reporting a collision”

Written on: 22/05/2017 by samlewal (1 review written)

Spoke to MK4 who was very easy to speak to and we even had a laugh (at my expense). He was very professional and knew what he was talking about, at all times. I had every confidence in leaving this with him to sort out… Read Full Review

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★★★★☆

“Transfer of car insurance”

Written on: 22/05/2017

Spoke to jd9 who was very polite and courteous. The wait to get through didn't take long and l was reminded l could access on line with staff if required. Happy with this company… Read Full Review

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★★★★★

“Feedback request”

Written on: 22/05/2017 by Itzela17 (1 review written)

~Phone enquiry handled very effectively and in a friendly manner. Ideal customer service… Read Full Review

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★★★★★

“Car Insurance”

Written on: 22/05/2017 by Kelleherkz266 (1 review written)

The lady was very helpfull and so easy to talk to, there was no problem with ch anging my car insurance over to my new car it was so easy. I think the prices are very competative and good value cover in comparison to other companies will definately recommend this company to friends… Read Full Review

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★★★★★

“Well worth obtaining a quote”

Written on: 21/05/2017 by BluckJK (1 review written)

Credit to the advisor, problems sorted with no trouble at all, pleasure to deal with… Read Full Review

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★★★★☆

“very good service”

Written on: 21/05/2017 by 316Mason (1 review written)

I find one call are always ready to help and very polite… Read Full Review

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★★★★★

“Why go anywhere else”

Written on: 21/05/2017 by Bostonf412 (1 review written)

This is the second time I have discussed my car insurance questions and can honestly say they are fast with any questions I have in a very professional manner and have received great quotes so why go anywhere else… Read Full Review

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★★★★★

“Copy certificate”

Written on: 21/05/2017 by Jilliana46 (1 review written)

Phoned for copy certificate, arrived by email in minutes, free of charge. Excellent service… Read Full Review

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★★★★★

“Quick helpful & competitive ”

Written on: 21/05/2017 by Boydox449 (1 review written)

I have been with one call now for the last two years, & usually when you have car insurance & get a quote from the same insurers the following year, the premium has jumped considerably, whereas with one call they gave me a second years insurance at the best price comparison I could find… Read Full Review

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★★★★★

“Policy changed in no time. ”

Written on: 21/05/2017

It's always good when things run smoothly. The operator handled my change of vehicle to my policy very quickly. Really pleased with service… Read Full Review

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★★★★★

“A request for info ”

Written on: 21/05/2017 by Sheai352 (1 review written)

Needed some info was given it by agent quickly with courtesy but had to wait in a queue of 12!!… Read Full Review

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★★★★★

“Amazing service so helpful and friendly ”

Written on: 21/05/2017 by 4Kirkland (1 review written)

Amazing service they were so helpful nothing was to much trouble I would highly recommended this insurance company many thanks… Read Full Review

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★★★★★

“Beth..BH1 Was very helpful to me this evening,,Made it...”

Written on: 21/05/2017 by Alina463 (1 review written)

She transferd my private plate unto my new vehicle with ease..Very professional and polite… Read Full Review

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