One Call Car Insurance Reviews - www.onecalldirect.co.uk

★★★★☆
3.6 / 5
71.3% of users recommend this
  • Customer Service

  • Value For Money

Summary

One Call Car Insurance is one of the UK's larger insurance brokers offering cover for your car and also your home. Have you used One Call Car Insurance? Submit your review and tell us what you think about their site, products and the service you received.
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One Call Car Insurance - www.onecalldirect.co.uk
One Call Car Insurance - www.onecalldirect.co.uk

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Latest Reviews

★★★★☆

“ok service”

Written on: 27/08/2014 by Denisse1994 (1 review written)

kw9 was helpful and cheerful got us sorted piped music and long wait was a pain customer service guy was not any help at all its ok service we happy… Read Full Review

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★★★★★

“Friendly, efficient and good value”

Written on: 27/08/2014 by cferri (2 reviews written)

After receiving an inflated quote from a company I had been with for 4 years, I used GoCompare and chose One Call from the results. Advisor KB6 assisted me to tailor my policy and with her help, I got a better policy for a better price… Read Full Review

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★★★★☆

“Car Insurance”

Written on: 27/08/2014 by Cordellk76 (1 review written)

Only waited a few minutes before being connected.Very quickly dealt with by the operator.Easy to use… Read Full Review

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★★★★★

“great great great.”

Written on: 27/08/2014 by Amirahh261 (1 review written)

very easy to access.no problems.one calldirect is quite brilliant… Read Full Review

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★☆☆☆☆

“Avoid at all costs!!”

Written on: 27/08/2014 by ReaganCahill213 (1 review written)

I can't even begin to go through all the hassle that I have had but as an example. The 'repaired' my car at their own repair centre, despite me requesting that it go to a main dealer. It was delivered back to me with no fuel, and I mean no fuel at all. They said it ran out while testing it and they don't put fuel back in cars! It wasn't even repaired and the side skirt was hanging off. It was taken back again and returned to my house where the driver refused to release it until I paid the… Read Full Review

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★★★★★

“Great Service”

Written on: 26/08/2014

I was very impressed with the review of my existing insurance on my house and contents given by K9. All the information was delivered in a timely manner and with good clear communication. I am away on the renewal date and it was important to get the quote done and paid for . So well done to One call and K9 in particular… Read Full Review

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★★★★★

“Great Service”

Written on: 26/08/2014

I was very impressed with the review of my existing insurance on my house and contents given by K9. All the information was delivered in a timely manner and with good clear communication. I am away on the renewal date and it was important to get the quote done and paid for . So well done to One call and K9 in particular… Read Full Review

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★★★★☆

“Excellent value and service”

Written on: 26/08/2014 by ReeceCochran (1 review written)

Renewed for 2nd year without any problem and KM3, the review team staff member, could not have been more helpful. It was also a very competitive price… Read Full Review

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★★★★☆

“Home ins .quote”

Written on: 26/08/2014 by AllissonMcGuire (1 review written)

was dealt with in a friendly and instructive way by your staff member and I will be taking out a policy as a result… Read Full Review

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★☆☆☆☆

“Stay A Way from one call insurance”

Written on: 26/08/2014 by Thaliag384 (1 review written)

Went on line used confused.com they come up with various this companies and one call was the cheapest Filled all in all the relevant forms paid my money I when received all the information via email from one Call car insurance i uploded my driving license and no claims bonus as requested to their website I then proceeded to go away on holiday for two weeks Only to come back of my holiday to find out that my car insurance had been cancelled dun to there inefficient computer system not… Read Full Review

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★★★★★

“Great Service”

Written on: 26/08/2014 by Red11 (1 review written)

I made an error when buying my policy online so called to get it amended. I was dealt with by Kerry Barlow who made the changes for me quickly and efficiently. Great customer service thank you!… Read Full Review

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★★★★☆

“Renewal”

Written on: 26/08/2014 by cbe001 (2 reviews written)

Rang to query my breakdown cover on the renewal quote. Spoke with KW9 who arranged the additional cover that I required and also got me a cheaper quote which I took out there and then. KW9 was very efficient however the time it took to get through to speak to someone was far too long… Read Full Review

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★★★★★

“KW9”

Written on: 26/08/2014

KW9 very helpful, sorted… Read Full Review

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★★☆☆☆

“Proof of no claims!!”

Written on: 26/08/2014 by Simon.c (1 review written)

I have found this company extremely frustrating to deal with to give them proof of no claims and driving licence. I sent the details in the post to the address given. 3 weeks later they say they haven't received them and threatened to withdraw my insurance. I have now emailed them 5 times......yes 5 times of which they say some of the documents they cannot read. Why is it I can read them fine my end both on ipad and hard copy but they can't. I feel whatever printer they have or electronic PDF… Read Full Review

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★★★★★

“Premium Service”

Written on: 26/08/2014 by Jacksonq403 (1 review written)

Chose One Call again this year and was not disappointed with the service from the salesperson. Will recommend to family & friends… Read Full Review

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★☆☆☆☆

“One-Call Insurance should be avoided!”

Written on: 26/08/2014 by LondonHolbrook (1 review written)

They are a completely useless and inefficient company and I will be contacting the Financial Conduct Association to let them know… Read Full Review

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★★★★★

“first class”

Written on: 25/08/2014 by janetboyd73 (1 review written)

first class service .easy to use and understand.very good prices and policies .with good telephone services.friendly and very helpfull.will be talking to family and friends when the subject of insurance comes up… Read Full Review

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★★★★★

“Car insurance”

Written on: 25/08/2014

Our first attempt at chosing a comparison site for our second car insurance cover - very straightforward but most important, your quotation saved us over £180. What price loyalty to our previous insurers??… Read Full Review

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★★★★★

“Excellent customer service ”

Written on: 24/08/2014 by Madana (1 review written)

Very nice customer service, the only thing is it will take a while before somebody will assist you. But other than that excellent service… Read Full Review

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★★★★☆

“The advisor was helpfull with sorting my new policy...”

Written on: 24/08/2014 by irBruce184 (1 review written)

The advisor was helpfull with sorting my new policy out thanks… Read Full Review

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