One Call Car Insurance Reviews

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4.1 stars
Average rating for this product is: 4.1 out of 5

From 0 ratings and 526 reviews

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Average Ratings for One Call Car Insurance

  • Customer Service4.2 stars
  • Value for Money4.2 stars
  • Overall rating4.1 stars

526 Reviews For One Call Car Insurance

  • Guest 26th Nov 2009

    Reviewer rating: 5 stars


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    I would like to say that the attention Samantha Sharman has given me was excellent and couldn't be better. She was very polite and explained all I needed in a very simple way so there was no doubt about any other issues. Very comprehensive and careful, which is something we don't find easy with other companies.
    I will definitely recommend your company to my friends.
    I wish Samantha all the best luck and plenty success for your company/busyness.
    Kind regards,
    Jose da Silva Neto

  • Guest 26th Nov 2009

    Reviewer rating: 4 stars


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    THE SERVICE AND VALUE FOR MONEY WAS VERY GOOD - I WOULD RECOMMEND TO FRIENDS AND FAMILY

  • Guest 26th Nov 2009

    Reviewer rating: 5 stars


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    Very pleased with the overall professionalism and would have no hesitation
    in recommending One Call to friends and family.

    I liked the friendliness when speaking to Customer Services and also I felt my questions were answered with efficiency and very promptly.

  • Guest 26th Nov 2009

    Reviewer rating: 1 stars


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    Think very carefully before you insure with this company. It cost over £70 for two months cover when changing my car (half of a years cost to insure!) took them five attempts to get my new insurance certificate right which meant that I could not drive my new car on 1st Sept and could only collect it the next day. I spent £15 on calls to them to get the certificate right ( six lengthy calls to a company called 'One Call'!!!!). They did compensate for this (£35) however when the ...

  • lisa66 26th Nov 2009

    Reviewer rating: 5 stars


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    it is a good company to go with.

  • Guest 26th Nov 2009

    Reviewer rating: 4 stars


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    It is difficult to write a review at this stage having only just renewed with One Call. However the quote was the cheapest and includes breakdown & legal fees cover and the other quotes didn't. Also I checked reviews of One Call and they were all positive.
    There was a problem when I tried to renew on line. It failed first time so tried phoning the number on Comparethemarket.com and it just rang out so tried the customer services number found on the One Call Web site and someone eventually answer ...

  • Guest 26th Nov 2009

    Reviewer rating: 5 stars


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    Mr M Baszcyk delt with my quote for renewal of my car insurance and was very help full ,he went through all my needs and questions and covered them all and saved me £60 Thanks Mr A Bint

  • aspguitars 25th Nov 2009

    Reviewer rating: 5 stars


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    A Mr Karl Sprung who dealt with my Car Insurance was both polite, professional and very helpful. A pleasure doing business with you. I am seriously considering using your company to insure my other vehicles.

  • Guest 25th Nov 2009

    Reviewer rating: 5 stars


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    Having search the market for our insurance renewal, we looked at One Call Insurance Company for a quote.

    We were very happy with the insurance quote, adn the cover provided was excellent and the price was cheaper than most other insurance companies.

    Our insurance documents were sent by email, which unfortunantley were caught up in our somputer firewall and sent to our spam file. We contacted One Call Insurance company and they forwarded our documentation as promised.

    Fantastic customer servi ...

  • Guest 25th Nov 2009

    Reviewer rating: 5 stars


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    I received an excellent service today from Lucy Nairn, she was really helpful and very professional i will definately be reccommending this company to friends and family. I had searched loads of insurance companies for car insurance and no one could offer this level of cover at such a good price. thanks lucy

  • jeffwood43 25th Nov 2009

    Reviewer rating: 5 stars


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    I was in the process of completing my application by for motor insurance by amending the initial quote on-line when your agent Samantha Sharman called and offered to complete the application with me. She was extremely polite and explained each point clearly, ensuring that I understood everything before I made a response.

    Sam was very thorough, obviously working from a script but yet retaining a personal style; much easier to deal with than either an on-line application or an off-shore call cent ...

  • Guest 25th Nov 2009

    Reviewer rating: 3 stars


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    Itelephoned to request policy details via E-mail.Iam pleased to say that my request was actioned promptly and I was sent an E-mail with my certificate as an attachment. This is fine as far as it goesbut I seem to recall that the original E-mail which unfortunately I cannot access, contained full policy details. In particular I would like to be able to print out details of where to call in the event of breakdown.
    Thank you for your assistance. Ilook forward to hearing further from you.
    Regards, ...

  • Jane Woodward 25th Nov 2009

    Reviewer rating: 4 stars


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    My only problem that I had was when I tried to use the Compare the Market website to take out my insurance with yourselves it didn't give me the option to pay monthly. I had to therefore ring your customer service department to take the insurance out.

  • Guest 25th Nov 2009

    Reviewer rating: 4 stars


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    Godd customer relations and helpful

  • brenderic 25th Nov 2009

    Reviewer rating: 5 stars


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    Unfortunately we did not get the name of the young lady we spoke to, but she was very polite and very very helpfull with our problem, and it was sorted out in a matter of moments. So thank you so much.

    Mr & Mrs E Downey

  • Guest 25th Nov 2009

    Reviewer rating: 4 stars


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    I was very pleased with everything abotu setting up my insurance cover with One Call. The only reason it isn't 5 star is that, acknowledging his super efficiency and knowledge, Karl spoke a little rapidly and I had to ask him to repeat one or two things. All in all - excellent.

  • Guest 24th Nov 2009

    Reviewer rating: 5 stars


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    Very helpful and gave full information so that I knew what I was buying. I would recommend to family and friends as easy to arrange, full information given and very reasonably priced. No hassel.

  • Guest 24th Nov 2009

    Reviewer rating: 5 stars


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    Quick and helpful and fully explained all aspects of my requests and found me an excellent price for my requirements. Would have no hesitation in recommending to my family and friends. Mr Karl Sprung spoke clearly and was able to answer all of my questions quickly and efficiently

  • Guest 24th Nov 2009

    Reviewer rating: 4 stars


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    Lucy Nairn was very helpful on the telephone and had answers to all my questions.

  • Sean Farrell 24th Nov 2009

    Reviewer rating: 5 stars


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    A very good service with an easy to use web site. Overall the experiance has ensured i will deal with One Call again.