One Call Car Insurance Reviews - www.onecalldirect.co.uk

★★★★☆
3.6 / 5
71% of users recommend this
  • Customer Service

  • Value For Money

Summary

One Call Car Insurance is one of the UK's larger insurance brokers offering cover for your car and also your home. Have you used One Call Car Insurance? Submit your review and tell us what you think about their site, products and the service you received.
? Ask our helpful community of experts about this product or company
One Call Car Insurance - www.onecalldirect.co.uk - Ask a question now

Media Gallery for One Call Car Insurance - www.onecalldirect.co.uk

One Call Car Insurance - www.onecalldirect.co.uk
One Call Car Insurance - www.onecalldirect.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★☆

“CE2. Very pleased ”

Written on: 20/08/2014 by Keithpm447 (1 review written)

As a customer I am gonna recommend to al my friend and family… Read Full Review

Report this review
★★★★★

“very helpful service”

Written on: 20/08/2014

Spoke to DD 6 on the phone found her very pleasant and friendly to talk to, she helped me sort the issue I rang about and explained in good detail made it easy to understand. Felt confident in the information given to me and would definitely recommend to a friend/relative … Read Full Review

Report this review
★★★☆☆

“phoned but no one home,put phone down after ten minetes,?”

Written on: 20/08/2014 by DaleLeblanc (1 review written)

negative responce from renewal team,did not pickup phone after ten min, 18,agust 11.25… Read Full Review

Report this review
★★★★★

“car insurance renewal”

Written on: 19/08/2014 by HowardLyttle (1 review written)

This has definitley been the easiest year to find my car insurance.. i was expecting lengthy episodes in front of my pc trying to save money. So i was surprised when i received my renewal through the post that was cheaper than last years and no deposit to find. Wow! It got even better, they had all my documents so didnt need to send anymore in. The easiest year ever, all was done over the web in minutes including my direct debit mandate. Brilliant faultless service, no hassle, well… Read Full Review

Report this review
★★★★★

“KB6”

Written on: 19/08/2014 by Cassiec303 (1 review written)

Spoke with KB6 to arrange household insurance. Was helpfully guided through the process and there where questions were not clear she explained in more detail. KB6 was well informed on the policy options available and helped me make an informed decision on what was more appropriate for my situation. On comparison sites One Call certainly seem to offer the most inclusive policy packages. So far I have been impressed with One Call and KB6, I even moved my car insurance across to them. I suppose… Read Full Review

Report this review
★★★★★

“KW9”

Written on: 19/08/2014 by Barr472 (1 review written)

I was very pleased with the customer service I received when I rang to renew my car insurance. There was no pressure selling. The person I spoke to was very knowledgeable about the cover I required. Key elements not discussed or picked up on: The renewal quote was based on my old address/postcode and I expected a cheaper quote as I moved to a much better postcode in Hampton, London. I did give my new change of address while discussing my renewal but I forgot to check if the premium was… Read Full Review

Report this review
★★★★☆

“Car insurance renewal”

Written on: 19/08/2014 by hoskinsnine (1 review written)

I rang to renew my car insurance and spoke to a young lady who explained the proceedure, she spoke very clearly which goes a long way and went through the necessary paper work to make sure that I understood everything. I was more than happy with the way she conducted my phone call… Read Full Review

Report this review
★★★★★

“Car Insurance details amendment”

Written on: 19/08/2014 by wazuk (2 reviews written)

Served by (KM3), my enquiry was dealt with efficiently and speedily. Since my previous renewal, my circumstances had changed slightly and I needed to record the changes to keep within the terms and conditions of my insurance. I was on the phone for the minimum time necessary to achieve the desired result… Read Full Review

Report this review
★★★★★

“very efficient service”

Written on: 19/08/2014 by lizbrunskill (1 review written)

On line through compare the market, very good policy benefits and cost. Easy to apply and pay for. Quick reply with documents available on line… Read Full Review

Report this review
★★★★☆

“Very good service, however I think the call took to...”

Written on: 19/08/2014 by BAispissedoff (1 review written)

Very good service, however I think the call took to long, possibly the usual legal mumbo jumbo we have to put up with in this country following the death of 'common sense'… Read Full Review

Report this review
★★★★★

“I was completely satisfied with my car insurance...”

Written on: 19/08/2014 by AlondraHayes (1 review written)

I was completely satisfied with my car insurance renewal and explanation of all parts of the policy by the advisor who was KW9… Read Full Review

Report this review
★★★★☆

“Renewing Car Insurance”

Written on: 19/08/2014 by CarMike (1 review written)

It was a straightforward conversation with KW9. She pointed out the facts to me quite clearly and I was happy to renew my policy with One Call… Read Full Review

Report this review
★★★★★

“John,s car quote very good friendly service”

Written on: 19/08/2014 by ykWaddell231 (1 review written)

I would to thank mk3 for all her help with my car insurance it's always nice to talk to someone with a caring attitude and knowledge of the products three selling I have used this company before and am impressed with quality of service and will certainly recommend them to others… Read Full Review

Report this review
★★★★★

“simple easy renewal”

Written on: 19/08/2014 by 382Holmes (1 review written)

I am not the best on the telephone but agent KW9 helped me through the simple process of renewing my insurance with them. I found KW9 to be most helpful and friendly throughout and the whole process which was quite quick.I would not hesitate to use one call insurance again and would recommend them for the easy process and friendly efficient attitude… Read Full Review

Report this review
★★★★☆

“Very pleased overall”

Written on: 18/08/2014

Renewed my car insurance for second year running. Pleased with the lady I spoke to (aa2) But after, I was passed on to a automated talk about direct debits . Why, I don't know because I paid up front for the year. Maybe they make money off the length of phone calls. But all in all no problem and I will renew with them next year if there quote is ok as it was this year. … Read Full Review

Report this review
★★★★★

“helpful friendly advisor”

Written on: 18/08/2014 by Browne3 (1 review written)

Brilliant service, very helpful and friendly. … Read Full Review

Christianbro's Comment

Written on: 18/08/2014

They're pretty good to deal with - I'm a return customer. KW9 answered our cal. She's a little, well, blunt, but got it all done pretty quickly.

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Very efficient helpful service”

Written on: 18/08/2014 by Shazo120 (1 review written)

Quote was very slightly higher than on comparison sights but with all additional extras, including breakdown cover it is well worth it. I also like the fact that this a local company and are easy contactable. Very friendly and helpful service… Read Full Review

Report this review
★★★★★

“Very straightforward process”

Written on: 18/08/2014 by Savvybuyer1 (1 review written)

Renewal price slightly more than others, but having delved into cover equivalence, not worth changing provider One call staff polite, efficient and courteous All good!… Read Full Review

Report this review
★★★★☆

“Helpful service from one call”

Written on: 18/08/2014 by Finnegan1986 (1 review written)

LH5 was extremely helpful with my enquiry regarding loyalty discount as I had been given a lower estimate by a different company. On taking some details and making enquiries I was given a discount which brought your renewal costs within a few pounds of the rival quote. I was happy to continue with One Call and to renew my policy. The only negative was the amount of noise in the background which did make it difficult to hear your representative on occasion. I mentioned this and it was… Read Full Review

Report this review
★★★★★

“One call does it all.”

Written on: 18/08/2014 by Hagankl80 (1 review written)

this is my 2nd year with One Call, I was amazed at just how easy and safe it was to renew my car insurance for the 2nd year.2015 will be a NO brainer for me.Looking forward to my renewal in 2015. thanks again to the One Call Team… Read Full Review

Report this review
overview