One Call Car Insurance Reviews - www.onecalldirect.co.uk

01302 554 012
★★★★☆
4.2 / 5
17005
84% of users recommend this
  • Customer Service

  • Value For Money

Summary

One Call Car Insurance is one of the UK's larger insurance brokers offering cover for your car and also your home. Have you used One Call Car Insurance? Submit your review and tell us what you think about their site, products and the service you received.

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One Call Car Insurance - www.onecalldirect.co.uk
One Call Car Insurance - www.onecalldirect.co.uk

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Latest Reviews

★★★★★

“general service overall”

Written on: 04/12/2016 by Vargas59 (1 review written)

a recent change of job status was dealt with very efficiently by your operator mh6.today many thanks… Read Full Review

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★★★★★

“SUPER EFFICIENT SERVICE!”

Written on: 04/12/2016 by Izabella103 (1 review written)

I was very impressed with the speed of response and the simplicity of the application process. With previous insurers the process has been like pulling teeth! The on-line system is straightforward - EVEN FOR ME! All in all a painless procedure with no hiccoughs so thank you to all… Read Full Review

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★★★★☆

“PROMPT and EFFICENT ”

Written on: 04/12/2016 by Kaseyg200 (1 review written)

Dealt with quickly and straight forward although they all are when taking your money,Not sure how well the policy is explained on purchase though ,seems to be a lot of small print you easily miss that you weren't aware off.Fully comp with many extras and left with no help while a non fault claim is ongoing still paying £100 a month aswell wjith no vehicle… Read Full Review

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★★★★★

“very satisfied customer”

Written on: 04/12/2016 by Rigoberto334 (1 review written)

Im a new customer with one-call so far its been all plain sailing, all very simple, spoke to staff recently to make a change to policy all done with ease, friendly staff, lets hope one-call can be nice and competitive when insurance is up for renewal next year as i don't really like chopping and changing insurances… Read Full Review

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★★★★★

“Car insurance”

Written on: 04/12/2016 by 335Beck (1 review written)

Very good service helpful staff quick to sort things out no trouble to get what I wanted in my insurance… Read Full Review

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★★★★☆

“my one call car insurance review”

Written on: 04/12/2016 by AlexisSampson (1 review written)

I previously had my car insurance through One Call & had no problems however my car insurance was due for renewal & decided to shop around after doing price & value for money comparisons I decided to give One Call a phone ss9 answered my call & couldnt have been more helpful & talking me through things this made me decide to stay with One Call for another year even tho this wasnt the cheapest quote I had. I wouldnt hesitate to recommend them to my friends & family before purchase I wanted to… Read Full Review

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★★★★★

“Quick and responsive, very helpful indeed”

Written on: 03/12/2016 by Jeffreyw231 (1 review written)

After timing out on the license check page, the live chat agent was able to verify that all had gone through correctly… Read Full Review

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★★★★★

“Great Customer Service ”

Written on: 03/12/2016 by Adairdb276 (1 review written)

This is the second year I have used Onecall and beyond pleased with the service and cost. I would highly recommend onecall… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 03/12/2016 by Sweeneyzq50 (1 review written)

I telephone for some advice about my insurance arrangements. I would highly rate the advice and level of customer service I was provided by One Call… Read Full Review

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★★★★★

“Good”

Written on: 03/12/2016

Very good service and explained very well… Read Full Review

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★★★★★

“Good Service”

Written on: 03/12/2016 by Woodruffkg1971 (1 review written)

The girl who dealt with my enquire yd2 was very polite and nthing was too much trouble… Read Full Review

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★★★★★

“Straight forward ”

Written on: 03/12/2016 by lfBateman239 (1 review written)

I'm a mum so I love any thing that is quick and straight forward with pleasant staff… Read Full Review

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★★★★★

“New policy taken out ”

Written on: 03/12/2016 by jeGriffith285 (1 review written)

Very helpful staff, sent me a direct link to help me upload proof of no claims discount (which Churchill failed to provide in nearly 4weeks),time will tell if the company is as good come renewal time but so far they have been great… Read Full Review

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★★★★☆

“happy to help”

Written on: 03/12/2016

helpful efficient and knowledgeable about my requirements… Read Full Review

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★★★★★

“Enquiry off van policies”

Written on: 03/12/2016 by BroganSmith31 (1 review written)

Fast response friendly polite and very helpful… Read Full Review

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★★★★★

“Car insurance renewal ”

Written on: 03/12/2016 by Lucial258 (1 review written)

I called one call insurance to cancel my car insurance for old car and get quote for new car insurance. I was talking to Im7 for this. He was extremely helpful and gave me all the information I needed. I got the best quote and renewed my insurance immediately. Very good experience… Read Full Review

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★★★★★

“Great service”

Written on: 03/12/2016

Great service from uk based call centre and cheap insurance also… Read Full Review

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★☆☆☆☆

“verging on illegal”

Written on: 03/12/2016 by 454Tilley (1 review written)

These people keep your bank card details even if you no linger have a policy with them - this is illegal - almost a month after cancelling my policy, without a letter, call or email they took £200 from my account. It was taken as a card transaction with me not present - my bank have confirmed that without my consent this cannot be done. Be very careful what info you give this company - my advice and the advice from my bank is DONT USE THIS COMPANY… Read Full Review

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★★★★☆

“Good Service”

Written on: 03/12/2016 by ofSelf476 (1 review written)

Very professional and great communication, willing to answer all my questions and resolve all problems! … Read Full Review

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★★★★★

“effective, informed, services provided”

Written on: 02/12/2016 by j.w.plaistow (1 review written)

Am an existing policyholder, and wanted to amend cover at renewal, and found the service afforded, clear , accurate, and delivered politely. I was given an amended renewal premium which was acceptable, and the new premium wad collected from my new credit card… Read Full Review

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