One Call Car Insurance Reviews - www.onecalldirect.co.uk

01302554269
★★★★☆
4.1 / 5
12817
82.3% of users recommend this
  • Customer Service

  • Value For Money

Summary

One Call Car Insurance is one of the UK's larger insurance brokers offering cover for your car and also your home. Have you used One Call Car Insurance? Submit your review and tell us what you think about their site, products and the service you received.

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One Call Car Insurance - www.onecalldirect.co.uk
One Call Car Insurance - www.onecalldirect.co.uk

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Latest Reviews

★★★★☆

“Just joined you and happy with the service so far....”

Written on: 29/05/2016 by Ellenp450 (1 review written)

Just joined you and happy with the service so far. Very helpful Agent ref BS7… Read Full Review

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★★★★★

“quick and efficient service”

Written on: 29/05/2016 by TelandNat (1 review written)

good cover and always competitively priced, readily available and any queries I've had have always been quickly resolved… Read Full Review

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★★★★★

“Great Service Onecalldirect”

Written on: 29/05/2016 by spiceman1 (1 review written)

I found the staff very helpful the task went very well no problems at all answered all my questions so I have no complaints the cost was better than I thought so a very happy guy indeed Thank You One Call for a good experience I will recommend to all my friends for sure & not worry about the out comb… Read Full Review

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★★★★☆

“All O. K.”

Written on: 29/05/2016 by 240White (1 review written)

No problem. Sorted. Bye… Read Full Review

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★★★★★

“very helpful service”

Written on: 29/05/2016 by MaryMartinez (1 review written)

I was impressed by the quality of service provided by an agent on the other side of the line. I would recommend one call insurance to my friends without hesitation. I checked with other websites and I ended up coming back to one call service. They are giving more for my money and it is so much easier to keep the same company year after year. I LIKES THE EFFORT THE AGENT MADE TO MATCH A QUOTE FROM ANOTHER COMPANY. There was nothing I did not like in the services offered. I am happy to see One… Read Full Review

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★★★★★

“Driver licence issues”

Written on: 29/05/2016 by 1986Cantrell (1 review written)

On-line chat was really easy to use and the problem got sorted very quickly without waiting in the dreaded telephone queues. NR2 was really helpful and knowledgeable about product… Read Full Review

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★☆☆☆☆

“Poor Customer Care”

Written on: 29/05/2016 by Deangeloe493 (1 review written)

This motor insurance company offers cheap insurance with poor customer care. Be aware, once you've bought their insurance their post services are poor and unforgiving. In my opinion - stay clear and pay a bit more to a reliable company who can offer an honest service… Read Full Review

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★★★★★

“Speedy quickly resolved issue (mine)”

Written on: 29/05/2016 by Ogden468 (1 review written)

Contacted One Call at 8.50 about renewal of car insurance. I was dealt with by a friendly and pleasant assistant who explained what the issue was .. (payment declined as credit card had been updated) Within 5 minutes issue resolved, payment made and a few minutes later policy documents received via e-mail. Thank you for your speedy resolution to my problem. After my own experiences of other help desks it was great that the operative understood the problem and was able to deal with it speedily… Read Full Review

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★★★★☆

“Questioned answered efficiently”

Written on: 29/05/2016 by Fox121 (1 review written)

My question was answered efficiently and the staff member was polite and cheerful… Read Full Review

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★★★★★

“Very simple process”

Written on: 29/05/2016 by ieWiley93 (1 review written)

Girl I spoke to was v friendly.. Renewal process very east Great service. Thanks a million… Read Full Review

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★★★★★

“excellent”

Written on: 28/05/2016 by EfrainSlaughter88 (1 review written)

excellent ***jm8*** was very helpful and gave accurate information… Read Full Review

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★★★★★

“Insurance update”

Written on: 28/05/2016 by DangeloTodd322 (1 review written)

Excellent helpful service… Read Full Review

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★★★☆☆

“to coastly”

Written on: 28/05/2016 by Zanec32 (1 review written)

I am disgusted at the price you charge to change address details and then more money to change to a new vehicle your on line insurance is not money saving and to cancel the policy is complete robbery you wanted £59 to cancel this is again robbery and has forced me to complete the term of the policy but rest assured I will not ever be renewing with such a robbing company again… Read Full Review

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★★★★★

“Very good ”

Written on: 28/05/2016 by NashFagan37 (1 review written)

Friends staff very helpful overall happy with response from my amendment to my policy… Read Full Review

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★★★★☆

“Good value”

Written on: 28/05/2016 by Clarissa326 (1 review written)

Efficient renewal service over the phone. Good value when compared to other Companies, includes all the extras like car hire breakdown cover etc… Read Full Review

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★★★★★

“Gabs”

Written on: 28/05/2016 by zkZimmerman13 (1 review written)

Found this really easy and the lady one the other side was very help full… Read Full Review

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★★★★★

“Very efficient service. SH1”

Written on: 28/05/2016 by klHastings233 (1 review written)

Its so nice to have my call promptly answered, and my renewal dealt with efficiently, and with great courtesy. Thank You… Read Full Review

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★★★★★

“Renewel Certficate Questions”

Written on: 28/05/2016 by Fisher465 (1 review written)

I contacted the on line service as I was having trouble downloading my details the lady who I dealt with was so helpful and managed to send me these with no hassle at all. Would recommend, brilliant customer service… Read Full Review

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★★★★☆

“very competitive.”

Written on: 28/05/2016 by Larissay275 (1 review written)

Very pleasant and very professional… Read Full Review

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★★☆☆☆

“Staff are great process is shocking”

Written on: 28/05/2016 by KingOwen447 (1 review written)

Charges for errors are draconian. People on the phone are good. Correspondence from one call is abrupt at best. After you agree to insure you are asked confusing questions about stuff you've already agreed to to try and make you purchase more I nearly bought by mistake. The whole process feels like a money making equation… Read Full Review

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