One Call Car Insurance Reviews - www.onecalldirect.co.uk

★★★★☆
3.8 / 5
8147
76% of users recommend this
  • Customer Service

  • Value For Money

Summary

One Call Car Insurance is one of the UK's larger insurance brokers offering cover for your car and also your home. Have you used One Call Car Insurance? Submit your review and tell us what you think about their site, products and the service you received.
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One Call Car Insurance - www.onecalldirect.co.uk
One Call Car Insurance - www.onecalldirect.co.uk

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Latest Reviews

★★★★★

“Car insurance renewal”

Written on: 23/05/2015 by Raynen1986 (1 review written)

excellent service.very polite and efficient.only took a few minutes to complete the transaction.a pleasure to do business with… Read Full Review

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★★★★★

“simply the best ”

Written on: 23/05/2015 by LyricHenry253 (1 review written)

Kw9 made everything so easy and clearly explained everything, it was a pleasure to be made so at ease well done Kw9 Rees Gibbon… Read Full Review

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★★★★☆

“Helpful customer service”

Written on: 22/05/2015 by ihBroussard439 (1 review written)

I used the online chat service and the team member lv2 was extremely helpful. They were very thorough and the actual process was very easy. It all took no more than twenty minutes and my insurance documents were ready to down load straight away. The cost was reasonable, and shall be using them again in the future. I will also be recommending the to friends an family as the service was very good… Read Full Review

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★★★★★

“Now that makes a change!”

Written on: 22/05/2015 by Scegs (1 review written)

I can't remember the last time I actually stayed with the same insurer for a renewal! Thank you LJ5 at One Call for an easy choice, and hassle free service. I will be recommending you. I had quotes that tried to be competitive, but they were really pushy, that I didn't like. What I did like was your easy going manner, so I'm here for another year. Job done! Once again, thank you LJ5!… Read Full Review

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★★★★★

“just renewed for the 5th year ”

Written on: 22/05/2015

I've just renewed for the 5th year at first the premium was higher than I've been quoted elsewhere but after discussing with (my2) she was able to find a quote that was very happy with and i now looking forward to a 6th year … Read Full Review

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★★★★★

“One call messenger”

Written on: 22/05/2015 by 251Munoz (1 review written)

Used the online service today,found it quick and easy to use, with just one problem but a few clicks to the one call messenger and TD1 had it sorted ....many thanks and would highly recommend… Read Full Review

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★★★★☆

“car insurance renewal”

Written on: 22/05/2015 by DAWNUB (1 review written)

My car insurance was due for renewal and I therefore went to a comparison website as I always look for a cheaper quote. It is not always about the cheaper quote it is also about value for money. I was surprised therefore that this time my current insurer - One Call was giving me a renewal quote that was cheaper than last year and also still good value. I still check all the terms and conditions like is car hire for 28 days or longer, do I have to pay if I breakdown etc., - KW9 was most… Read Full Review

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★★★★★

“Quick and easy car insurance”

Written on: 22/05/2015 by 23Park (1 review written)

My car renewal was due so I decided to check comparisons. Got in touch with one call and in a matter of minutes got the cheapest quote without losing benefits. I Saved £120.00!!Well worth the bother. I spoke to a very helpful chap (OF1) who talked me through the policy and I understood all I needed to know without the technical jargon sometimes used. Simple! I can recommend One Call if u want to save ££££… Read Full Review

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★★★★★

“KW9”

Written on: 22/05/2015 by AlonsoOrr226 (1 review written)

Excellent service from KW9, very professional and efficient and most pleasant, makes a refreshing change… Read Full Review

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★★★★☆

“GOOD,HELPFUL AND EFFICIENT”

Written on: 22/05/2015 by CoreyKincaid108 (1 review written)

Really helpful but because of my wife's hearing difficulties Creations would not speak to husband even though she authorised it but would except it in writing. One Call operator solved the problem for us. Thankyou… Read Full Review

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★★★★☆

“Quick,efficient & competitive price.”

Written on: 22/05/2015 by Evelin492 (1 review written)

Sent a competitive quote.....explained aspects I wasn't sure of… Read Full Review

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★★★★★

“Excellent ”

Written on: 21/05/2015 by 23charlie (1 review written)

We have just taken out a policy with CB8 at One Call and she was extremely helpful with all my queries and changes of mind that I had! Their prices are extremely competitive and I would recommend them to anyone. We have been with them before and had to make a couple of claims and we had no problem getting everything sorted smoothly. The only reason we changed was because they were very high to add our son on, but now he has his own insurance, so we have gone back to them. Let's hope they are… Read Full Review

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★★★★★

“JL5”

Written on: 21/05/2015 by youatt138 (1 review written)

Made getting car insurance an enjoyable experience.Very good service and easily explained.Operater JL5 was very polite and professional,would recommend to anyone thinking about obtaining car insurance… Read Full Review

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★★★★★

“online service excellent ”

Written on: 21/05/2015

The adviser was extremely helpful on online chat and was able to amend my policy without even the need to call up. I have had good service from everyone at one call that is why I have continued to use them… Read Full Review

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★★★★☆

“I 'spoke' with operator KA5 on chat, she was very...”

Written on: 21/05/2015 by Jcarter4 (1 review written)

I 'spoke' with operator KA5 on chat, she was very helpful and answered my questions fully. It is a different process to not speak to a person but I found it worked well. I would recommend this company to my friends but not to my Mum as I don't think she would like the on-line procedure. She would prefer to speak with someone. I liked the quick process and the price was fab! There was nothing I didn't like and I will be using One Call again! … Read Full Review

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★★★★★

“Excellent and competitive”

Written on: 21/05/2015 by dysonsden (1 review written)

Great service and prices. The operator (KW9) was very friendly and informative and made a better saving for my renewal price. Prompt emails and documents to follow through the post which is nice as well as access to all paperwork online… Read Full Review

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★★☆☆☆

“Change of Vehicle ”

Written on: 21/05/2015 by Lewis-Altlx274 (1 review written)

But of a shaky start starting policy as they could not correctly do the maths for monthly payments so paid in full. Have changed vehicle from high group to a low group with no other changes did not change premium but added admin fee for car change. Really disappointing especially as the cost is much less for replacement car and no refund given for cancelled policy either… Read Full Review

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★★★★★

“Renewal ”

Written on: 21/05/2015

After a rocky start I couldn't be more happy, spoke with kw9 excellent service and fantastic price. No massive price hike couldn't recommend enough… Read Full Review

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★★★★★

“extremely helpful and quick response”

Written on: 21/05/2015 by Leblanc146 (1 review written)

brillant customer service by mj3 very helpful. change of car and added a driver, no problems quick and easy… Read Full Review

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★★★★★

“excellent help”

Written on: 21/05/2015 by Aniyahw475 (1 review written)

I had been contacted by a number saying they were onecall which turned out not to be one call . I was reassured and the number was checked not to be a onecall number. I was impressed with the checks that were made and the date my account was last accessed was given to me. This reassured me that it was not a onecall operative as my account had not been accessed for one 6 months, and there was nothing wrong with my account. I would recommend onecall to anyone with the professional manner they… Read Full Review

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