One Call Car Insurance Reviews - www.onecalldirect.co.uk

★★★★☆
4.0 / 5
10982
80.5% of users recommend this
  • Customer Service

  • Value For Money

Summary

One Call Car Insurance is one of the UK's larger insurance brokers offering cover for your car and also your home. Have you used One Call Car Insurance? Submit your review and tell us what you think about their site, products and the service you received.

Media Gallery for One Call Car Insurance - www.onecalldirect.co.uk

One Call Car Insurance - www.onecalldirect.co.uk
One Call Car Insurance - www.onecalldirect.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Great service”

Written on: 07/02/2016 by 139McLean (1 review written)

After doing a search on Compare the Market, One Call had the level of cover I needed for a better price than my renewal and I rang them to make sure I had completed everything correctly which was fast easy & simple, the document were in my email within a couple of minutes - couldn't ask for more… Read Full Review

Report this review
★★★★★

“CAR INSURANCE RENEWAL.”

Written on: 07/02/2016 by 287Head (1 review written)

THE CHAP ON THE PHONE WAS CLEAR AND PRECISE AND WOULD GO BACK AND CLARIFY ANYTHING.THIS POLICY TICKS ALL MY BOXES. THANKS TO DP2 … Read Full Review

Report this review
★★★★★

“Very satisfactory service ”

Written on: 06/02/2016 by McClure404 (1 review written)

I was impressed with the level of service I received on wanting to renew and amend my policy. Very straightforward and thorough explanation of the whole policy.This will be my third year with One Call purely because of all the cover I get for the price and no having to keep getting proof of no claims bonus and your driving licence which you have to do with other companies if you switch… Read Full Review

Report this review
★★★★☆

“Efficient and competitive cost”

Written on: 06/02/2016 by cliveAER (2 reviews written)

I have just renewed with One Call again. I have never had to try out their claim service, but have been very happy with their policy from the point of setting it up a couple of years ago, changing cars and just today, renewing. I called the help line and spoke to DP2 who quickly resolved the slight issue I had and set up a direct debit for me to pay this years premium. Very courteous and efficient. Thanks… Read Full Review

Report this review
★★★★★

“Respose by phone”

Written on: 06/02/2016 by Kenney1971 (1 review written)

Very quick and concise service . All queries answered promptly… Read Full Review

Report this review
★★★★★

“Quick and easy”

Written on: 06/02/2016 by ysWoodard1994 (1 review written)

This is my second year with One Call as they gave me a good quote with all extras like recovery service and lots more at no extra cost.147 is the code… Read Full Review

Report this review
★★★★★

“Value for money”

Written on: 05/02/2016 by HMSVICTORY1805 (1 review written)

I have just bought a younger car & had to change my insurance, I rang & didn't have to wait too long for an answer. The operator quickly found my policy & after a couple of checks he was able to upgrade my insurance to the level I required. He was most helpful & nothing was a bother. It is a UK based helpline so it was lovely to speak to someone who understood what I was saying & to understand him. The premium wasn't much more & he took payment quickly. Just great to have such an efficient &… Read Full Review

Report this review
★★★★☆

“great customer service, I would deffinantly recommend...”

Written on: 05/02/2016 by RowanShoemaker (1 review written)

great customer service, I would deffinantly recommend to my friends… Read Full Review

Report this review
★★★★★

“Cheapest quote ”

Written on: 05/02/2016 by Dudley1980 (1 review written)

After hours of trawling the net best quote I could find was with my own insurer… Read Full Review

Report this review
★★★★★

“Very efficient ”

Written on: 05/02/2016 by Goneill10 (1 review written)

I spoke to MC7 who was polite, friendly and efficient, when dealing with my renewal query. I am very happy to be using One Call… Read Full Review

Report this review
★★★★★

“good price”

Written on: 05/02/2016 by Isiah497 (1 review written)

The agent has helped me to buy the insurance, which was becoming stressful for me to buy elsewhere… Read Full Review

Report this review
★★★★☆

“LIGHT AT THE END OF THE TUNNEL!”

Written on: 05/02/2016 by 497McLean (1 review written)

Help at last from the agent and one other after a disastrous episode- having returned from a long visit to the USA to find that I had been fined by DVLA for not having any insurance, which I obviously thought I had, but it had been cancelled by One Call 4 MONTHS previously, because my documents had (allegedly) arrived 2 days late...but they had also held my full payment as well. Got it sorted thankfully today, I am insured again....now only got to sort out the problem with DVLA !!… Read Full Review

Report this review
★★★★★

“Car !nsurance”

Written on: 05/02/2016

Very good all-round service rb9… Read Full Review

Report this review
★★★★★

“Very helpful ”

Written on: 04/02/2016 by waVaughn402 (1 review written)

MC7 helped me all the way with tailoring the quote to achieve the best value for me. She spoke to the insurers on my behalf to better the quotes from other companies. Very efficient and slick… Read Full Review

Report this review
★★★★★

“Renewing my policy ”

Written on: 04/02/2016

Renewing my car insurance ,just got easy great job by the staff .they made insuring my car a very painless experience .i would recommend them to any one,they had the time to explain it all to me no rush or push just a nice chat on the phone… Read Full Review

Report this review
★★★★★

“quick cheap n easy”

Written on: 04/02/2016 by Aubrie328 (1 review written)

Renewed car insurance over the phone. It was really quick and easy to do and very competitively priced. The lady i spoke to (MC7) was really polite, friendly and helpful… Read Full Review

Report this review
★★★★☆

“Renewal”

Written on: 04/02/2016 by generateone (1 review written)

Took a long time to go through the details. I was disappointed that there was no movement on the price, when online indications show some slightly cheaper. There was a lot of excuses and waffle, which put me off. Noted there is a £30 Broker fee for renewal - which I think is a cheek as I am paying for continuing an existing arrangement. Having said all of that, the price seemed quite good overall… Read Full Review

Report this review
★★★★★

“Questioned no claims protection on Renewal”

Written on: 04/02/2016 by Ronnie1960 (1 review written)

Agent was very helpful with my query in regards to no claims protection. She explained details quite clearly of what I was eligible for on current renewal and was very helpful when I requested extra information on having no claims protection. Agent was very quick to give me a quote for the details I asked and I accepted and received amended New Policy documents within minutes. Overall I am very pleased with the good service I received and did not have any issues. I would definitely recommend… Read Full Review

Report this review
★★★★★

“car insurance renewal”

Written on: 04/02/2016 by dogboxer1 (1 review written)

I was about to go elsewhere but renewals put herself out to get a better renewal figure. I will be staying with one call another year… Read Full Review

Report this review
★★★★☆

“Renewal ”

Written on: 04/02/2016 by mank123 (1 review written)

Happy with customer service given… Read Full Review

Report this review
overview