Best Bridal Prices Reviews - www.bestbridalprices.com

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★★★☆☆
2.8 / 5
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Latest Reviews

★★☆☆☆

“Worst Customer Service EVER!”

Written on: 08/08/2014 by Talonl426 (1 review written)

Trying to order a dress off these guys is painful, first enquiry went well. Requested price/and if they ship to Australia. Price was good, yes we do ship. Went and got measured and tried to order the dress, after no reply to 8 emails I started getting up in the middle of the night to use the chat and talk direct. They sent me an order form via chat, I asked for it to be emailed 3 times, each time they claim they did. Never received one email, then after the order form they tell me I have to use… Read Full Review

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★☆☆☆☆

“Please don't trust them, poor customer service,...”

Written on: 07/08/2014 by Temmybeads (1 review written)

Please don't trust them, poor customer service, terrible services. They took all my money, shipping and delivery were lies. Foolish people They will never progress in their miserable life. Fools idiots… Read Full Review

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★☆☆☆☆

“HORRIBLE!! Don't take the risk, NOT WORTH IT!”

Written on: 23/09/2013 by usabride (1 review written)

The dress I received was unstitched in the back. They said they would "fix" it and they stitched one side and left the other unstitched!! Given that the sewing was shoddy, the dress was average (not like the picture) and their customer service a pain to deal with I bought another dress. BRIDES--you don't need the extra stress or the expense. I should have listened to the reviews… Read Full Review

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★☆☆☆☆

“Never again!!!!!!!!!!!!!!!!!!!!!!”

Written on: 16/09/2013 by anatemple (1 review written)

Cheap fabric, horrible fit! Horrible customer service, don't care about customers. The return policy is horrible. I will tell all my friends where NOT to shop… Read Full Review

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★☆☆☆☆

“Deceitful and uncaring”

Written on: 19/07/2013 by skitters (1 review written)

They cannot make dress at all to order, which they intimate on website, so a size 2 has to order a size 6 for the waist to fit properly then pay hundreds more locally to alter it. They do not give a damn about filling out custom forms, so duty and fees to Canada cost another 25% of the price! They said they were not aware of this; yet they also said ship DAILY to Canada. On customs, they claim a veil that is FREE (which is about what it is worth) has a value of $150 - so the customs is even… Read Full Review

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★★☆☆☆

“MUST STAY ON TOP OF THEM”

Written on: 22/04/2013 by BrightSunnyDay (1 review written)

I ordered my dress with them and I felt like I did receive a good price on the dress, however, there was delay upon delay with Frew's regarding shipping. YOU MUST FOLLOW UP WITH THEM UNTIL YOU RECEIVE YOUR ORDER IN YOUR HANDS. They should be managing the orders for you, however, they seem to have a problem actually picking up the phone and contacting you to let you know of any delays and then they seem to have a problem with orders 'lost' in the back storage area at Frews. Really! Who needs… Read Full Review

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★★★★☆

“Great, fast”

Written on: 23/03/2013

To be clear, this is for bestbridalprices.com, not for the .co.uk version -- This site sells authentic designers' dresses. I used the "ships today" option for my elopement when I needed a dress fast. While it did not actually ship the day I bought it, I did receive the estimated delivery date within 24 hours of my purchase and it did arrive on that date, so I have no complaints. Customer service was responsive to by email about prices and shipping… Read Full Review

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★☆☆☆☆

“Take it to a seamstress”

Written on: 11/03/2013

I ordered a slip for my wife, thinking I would take one thing off her list of things to do. Unfortunately I ordered a tea length when it should have been knee lenght. Chantall told me they couldn't exchange it, but that I should take it to a seamstress. So if it's not right, you're out of luck. … Read Full Review

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★★★★★

“Bargain of the year ”

Written on: 18/02/2013 by Jvdoherty52 (1 review written)

My daughter tried on her ideal wedding dress in a local highly reputable store but it was too expensive...I went online and ordered it from Best Bridal Prices .com having rang them first and was reassured it was authentic.. 5 weeks later the dress arrived complete with free shoes dyed to match the dress and a complimentary veil. We saved more than half the cost of the dress locally, plus the cost of veil and shoes. Quality was excellent. Highly recommend this company… Read Full Review

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★★★★★

“Excellent customer service for a British customer”

Written on: 03/12/2012 by katyvs1 (1 review written)

I live in London, UK and found dresses over here to be about twice the price as in the USA. I ordered my bridesmaid dresses from Best Bridal Prices and they did me a price match guarantee with another website that was cheaper but didn't even have a phone number, which was much more reassuring to me being so far away. The lady on the phone - Chantal - was very friendly and it was so nice to have a personal contact. I had ordered three dresses and two weeks later I needed to order another and… Read Full Review

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★☆☆☆☆

“BAD BAD BAD BAD BAD TERRIBLE CHEAP TACKY NASTY ”

Written on: 25/11/2012

shockingly bad £300 wasted, lesson learned DO NOT USE THESE!!!!… Read Full Review

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★☆☆☆☆

“Dishonest business practice”

Written on: 17/11/2012

I purchased dress online and needed by a certain date. After making my purchase, was notified that the shipping date was later than the one I was originally promised. The date came and went with only 2 weeks before the wedding date. Not enough time for alterations. I emailed and my husband followed up with an aggressive phone call which resulted in a response of "oh, yes, the dress is here, we'll ship it next day air no charge". Dress arrives and clearly not the size on the tag. Took to my… Read Full Review

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★☆☆☆☆

“Bestbridalprice.co.uk - not .com!”

Written on: 19/09/2012

A complete waste of time, effort and most of all money - very very disappointing! I ordered what was "supposed" to be a replica of a Maggie Sottero wedding dress that I had fallen in love with and was assured by the lady that I had been corresponding by e-mail with that their replicas are 99% the same as the originals. Her e-mail correspondence was very quick and very reassuring so I went ahead with the order. I sent in my own specific measurements to be on the safe side and to my surprise the… Read Full Review

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Tinaturbo65's Comment

Written on: 10/11/2012

I too ordered from a chinese company claiming to send exact replicas of any dress from a designer. Was assured that a full 100% refund would be given if I was not 100 per cent satisfied. So I went ahead and ordered a standard UK size 12. The dress came and did not fit at all! was nothing like the dress I ordered and material was heavy and cheap.
I immediately sent an email to say I wihed to return it. I had to send photos of the dress - so I did, then they made repaeated offers of 30usd,50usd up to 80 usd for me to get it fixed!!!!

In the end and with 40plus emails they eventually sent me a returns number and i followed their instrutions to send it back which cot £42

They then refused to accept delivery of the dress twice and still refused a refund. I got in touch with Barclaycard and sent them all my communication with the company - Barclaycard withdrew the payment while they looked into the dispute - the company immediately contacted me to say if I dropped the dispute they would refund me! Needless to say I declined and I have a full refund from Barclays - thank god - I couldnt afford to loose £300 for something that was only fit to wrap around me as a spare duvet - because thats what it looked like on! Be very wary! or at least pay by credit card!

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★☆☆☆☆

“www.bestpricebridal.co.uk to be avoided!!”

Written on: 18/09/2012

Although using a co.uk website address and appearing to be an American website, the dresses are actually from China. The dress I received was a poor copy of a Maggie Sottero dress and the back of the dress was no where near the original design. Further the finish on the dress was poor. If this wasn't enough, the website gave a price of £191.14 whereas a little in excess of £250 was taken from my account. The supplier refused to refund the difference. I then asked to return the dress and… Read Full Review

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★☆☆☆☆

“Best Bridal Prices.co.uk not .com”

Written on: 27/08/2012 by maddybrooke (1 review written)

Please do not make the mistake I did. I thoroughly researched reviews but turned out I was researching .com not .co.uk. Best bridal prices .co.uk are a scam website they send copies. The copies are horrendous. When I complained about the state of the dress and sent photographs, the stitching down the front was a z shape it was thatbad. they will try to persuade you not to return as it will cost at least £70. I returned my dress and then they said they didn't get it. I provided the link to… Read Full Review

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★☆☆☆☆

“AWEFUL! LIARS!”

Written on: 25/07/2012 by wisconsonite (1 review written)

absolutely rediculous. don't return any phones calls. their receipts & confirmations were very hard to receive. Sent the bridesmaid dress 8 sizes too small. When emails & phone calls were made they were completely ignored every time. Then when sent dress back because they never contacted us back they claimed to have called & left messages & emailed... though never did... liars!!! Went to the better business bureau, this place is a HUGE scam! … Read Full Review

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★☆☆☆☆

“Don't Try It!”

Written on: 02/05/2012 by jbhernandez (1 review written)

We ordered a beautiful dress that seems to be a replica of the dress at the local "prom dress" store. We ordered the dress in the same size as the dress in the store (giving actual measurements). After waiting for the delivery date to come and go... We recieved the dress. The dress is not the dress we ordered. It was the same color and similar, but the dress that we ordered was backless the dress we got was not! *Which was the selling part of this dress. Also, the dress that we recieved is… Read Full Review

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★★☆☆☆

“worst customer service ever!”

Written on: 26/04/2012 by bride.to.be (1 review written)

i took a risk doing some online shopping and paid the price! placing the order on this company's website was easy enough. i paid the extra $ fee for rush delivery to give myself plenty of time before my wedding. my dress didn't arrive on the scheduled date but i gave them the benefit of the doubt and waited a few days. nothing. nothing. nothing. 4 days after the scheduled delivery date, i gave them a call. i spoke to a nice lady named margaret who looked up my order in their system. not only… Read Full Review

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★☆☆☆☆

“Horrible dress”

Written on: 20/04/2012 by Anafol1 (1 review written)

Horrible experience!!!!! I ordered a royal blue dress and after 3 months I received a dark navy blue dress. The color was completely different from the picture online, as well as horrible sewing. The dress was a total disaster, the worst I have ever seen. So basically i spend $200 and the dress is in my trash. Customer service was also horrible.She told me that the dress comes only in a navy blue color even though the selection was bright royal blue. BAsically they are lying to their… Read Full Review

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★☆☆☆☆

“Did not beat competitors price!”

Written on: 10/04/2012

Best bridal prices claims to meet competitors prices. PS Bridal beat their price and I sent proof to best bridal prices that they had a better price. They claimed they could not match it because their dresses are not authentic, but they are! I suggest going to PS Bridal for the cheaper price!… Read Full Review

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Lilyandlucy's Comment

Written on: 20/04/2012

www.hebesbridal.com This website has many beautiful wedding dresses. The dresses are in low price and high quality.

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