Written on: 22/04/2013 by BrightSunnyDay (1 review written)
I ordered my dress with them and I felt like I did receive a good price on the dress, however, there was delay upon delay with Frew's regarding shipping. YOU MUST FOLLOW UP WITH THEM UNTIL YOU RECEIVE YOUR ORDER IN YOUR HANDS. They should be managing the orders for you, however, they seem to have a problem actually picking up the phone and contacting you to let you know of any delays and then they seem to have a problem with orders 'lost' in the back storage area at Frews. Really! Who... (read more)
Visit bestbridalprices.comWritten on: 23/03/2013
To be clear, this is for bestbridalprices.com, not for the .co.uk version -- This site sells authentic designers' dresses. I used the "ships today" option for my elopement when I needed a dress fast. While it did not actually ship the day I bought it, I did receive the estimated delivery date within 24 hours of my purchase and it did arrive on that date, so I have no complaints. Customer service was responsive to by email about prices and shipping. (read more)
Visit bestbridalprices.comWritten on: 11/03/2013
I ordered a slip for my wife, thinking I would take one thing off her list of things to do. Unfortunately I ordered a tea length when it should have been knee lenght. Chantall told me they couldn't exchange it, but that I should take it to a seamstress. So if it's not right, you're out of luck. (read more)
Visit bestbridalprices.comWritten on: 18/02/2013 by Jvdoherty52
My daughter tried on her ideal wedding dress in a local highly reputable store but it was too expensive...I went online and ordered it from Best Bridal Prices .com having rang them first and was reassured it was authentic.. 5 weeks later the dress arrived complete with free shoes dyed to match the dress and a complimentary veil. We saved more than half the cost of the dress locally, plus the cost of veil and shoes. Quality was excellent. Highly recommend this company. (read more)
Visit bestbridalprices.comWritten on: 03/12/2012 by katyvs1 (1 review written)
I live in London, UK and found dresses over here to be about twice the price as in the USA. I ordered my bridesmaid dresses from Best Bridal Prices and they did me a price match guarantee with another website that was cheaper but didn't even have a phone number, which was much more reassuring to me being so far away. The lady on the phone - Chantal - was very friendly and it was so nice to have a personal contact. I had ordered three dresses and two weeks later I needed to order another and... (read more)
Visit bestbridalprices.comWritten on: 25/11/2012
shockingly bad £300 wasted, lesson learned DO NOT USE THESE!!!! (read more)
Visit bestbridalprices.comWritten on: 17/11/2012
I purchased dress online and needed by a certain date. After making my purchase, was notified that the shipping date was later than the one I was originally promised. The date came and went with only 2 weeks before the wedding date. Not enough time for alterations. I emailed and my husband followed up with an aggressive phone call which resulted in a response of "oh, yes, the dress is here, we'll ship it next day air no charge". Dress arrives and clearly not the size on the tag. Took to my... (read more)
Visit bestbridalprices.comWritten on: 19/09/2012
A complete waste of time, effort and most of all money - very very disappointing! I ordered what was "supposed" to be a replica of a Maggie Sottero wedding dress that I had fallen in love with and was assured by the lady that I had been corresponding by e-mail with that their replicas are 99% the same as the originals. Her e-mail correspondence was very quick and very reassuring so I went ahead with the order. I sent in my own specific measurements to be on the safe side and to my surprise... (read more)
Visit bestbridalprices.comWritten on: 18/09/2012
Although using a co.uk website address and appearing to be an American website, the dresses are actually from China. The dress I received was a poor copy of a Maggie Sottero dress and the back of the dress was no where near the original design. Further the finish on the dress was poor. If this wasn't enough, the website gave a price of £191.14 whereas a little in excess of £250 was taken from my account. The supplier refused to refund the difference. I then asked to return the dress... (read more)
Visit bestbridalprices.comWritten on: 27/08/2012 by maddybrooke (1 review written)
Please do not make the mistake I did. I thoroughly researched reviews but turned out I was researching .com not .co.uk. Best bridal prices .co.uk are a scam website they send copies. The copies are horrendous. When I complained about the state of the dress and sent photographs, the stitching down the front was a z shape it was thatbad. they will try to persuade you not to return as it will cost at least £70. I returned my dress and then they said they didn't get it. I provided the link... (read more)
Visit bestbridalprices.comWritten on: 25/07/2012 by wisconsonite
absolutely rediculous. don't return any phones calls. their receipts & confirmations were very hard to receive. Sent the bridesmaid dress 8 sizes too small. When emails & phone calls were made they were completely ignored every time. Then when sent dress back because they never contacted us back they claimed to have called & left messages & emailed... though never did... liars!!! Went to the better business bureau, this place is a HUGE scam! (read more)
Visit bestbridalprices.comWritten on: 02/05/2012 by jbhernandez
We ordered a beautiful dress that seems to be a replica of the dress at the local "prom dress" store. We ordered the dress in the same size as the dress in the store (giving actual measurements). After waiting for the delivery date to come and go... We recieved the dress. The dress is not the dress we ordered. It was the same color and similar, but the dress that we ordered was backless the dress we got was not! *Which was the selling part of this dress. Also, the dress that we recieved... (read more)
Visit bestbridalprices.comWritten on: 25/04/2012 by bride.to.be (1 review written)
i took a risk doing some online shopping and paid the price! placing the order on this company's website was easy enough. i paid the extra $ fee for rush delivery to give myself plenty of time before my wedding. my dress didn't arrive on the scheduled date but i gave them the benefit of the doubt and waited a few days. nothing. nothing. nothing. 4 days after the scheduled delivery date, i gave them a call. i spoke to a nice lady named margaret who looked up my order in their system. not... (read more)
Visit bestbridalprices.comWritten on: 20/04/2012 by Anafol1
Horrible experience!!!!! I ordered a royal blue dress and after 3 months I received a dark navy blue dress. The color was completely different from the picture online, as well as horrible sewing. The dress was a total disaster, the worst I have ever seen. So basically i spend $200 and the dress is in my trash. Customer service was also horrible.She told me that the dress comes only in a navy blue color even though the selection was bright royal blue. BAsically they are lying to their... (read more)
Visit bestbridalprices.comWritten on: 09/04/2012
Best bridal prices claims to meet competitors prices. PS Bridal beat their price and I sent proof to best bridal prices that they had a better price. They claimed they could not match it because their dresses are not authentic, but they are! I suggest going to PS Bridal for the cheaper price! (read more)
Visit bestbridalprices.comWritten on: 20/04/2012
www.hebesbridal.com This website has many beautiful wedding dresses. The dresses are in low price and high quality.
Written on: 31/12/2011 by siboneyd
I bought my wedding gown from best bridal prices and i tell you that it is absolutely stunning!!!!!!!! I cannot tell you how happy i am! The customer service was great, they were really helpful the whole way! I was worried that the dress wasnt going to be the real deal even though they said it was from the designer but i tell you that it is!!! Thankyou best bridal prices for the amazing dress and veil!!!!! (read more)
Visit bestbridalprices.comWritten on: 15/02/2012
Hi Siboneyd, I've accidently just come across your review and wanted to pick your brain a bit more if you dont mind. I have found my dream dress on best bridal prices but am very weary of buying online just incase it is not the genuine article. I am also worried that the style wont suit me and have tried seeing if there are any stockists of the designer in Melbourne but unfortunately I can't find one. Would you recommend I just bit the bullet and order the dress from best bridal? It is $900 and I can get it made for $1500 but that inlcudes alterations. I'll probably have to get the online dress altered anyway so wondering if its really worth my while going online??? I'm soooo confused!!!
Written on: 04/10/2011 by kimbutterfly (1 review written)
I bought my wedding dress from these guys, and absolutely loved it. It's extremely classy in style, and they even made a few adjustments at my request. Nothing too fancy, I just wanted a few extra frills here and there. I did waste a bit of time navigating their website, mostly because they have lots of products and it was a bit hard to find the exact wedding dress I wanted. All in all, extremely happy with their dress, and the wedding was a blast. Delivery was on time as well, which is... (read more)
Visit bestbridalprices.comWritten on: 20/04/2012
www.hebesbridal.com. The dresses on this website are much lower. The quality is high.
Written on: 25/06/2012
I had to report Alfred Angelo to the better bussiness b. my daughters dress was horrible !!!!!!
Written on: 19/09/2011
LOVE the customer service phone line for when you have questions prior to ordering. The 3 girls work there are fantastic and will give you any advice they have to ensure you get a good dress. Like, have a tailor measure you first before picking the size, how much time you need so it shows up on time. Also, if you want to try the dress on before you buy it, most boutiques have a "sample program" which you can order one in for usually $50 to try on. But with the $600 I saved ordering thru... (read more)
Visit bestbridalprices.comWritten on: 27/07/2011
Like most ‘bride to be’ I spent a lot of time looking for the perfect wedding dress but not at the highest of price! I started looking on line and found a great selection on their web-site. Only problem was trying to find shops in Ireland that stocked same brand so I could go in and try on. After plenty of research I did find such shops. Finally found the perfect dress that was working out a lot less than what shop was charging and such even came with free veil & shoes. Mind you, be... (read more)
Visit bestbridalprices.comWritten on: 10/09/2011
Thank you! This was extremely helpful and current. Is there anyone who you would recommend speaking with personally? Our date is October 2012 so I'm in the beginning stages of looking for a dress. All of the dresses that I love are expensive designers, so I was looking online to save some money.
Written on: 09/10/2011
Hi
Thanks for your post - very helpful.
We seem to be in a similar situation... I am based in the UK and the designer of the dress I am interested in will not take online payment and does not allow international shipment.
I too have a friend in the US and also my brother travels there regularly so could bring it back...
I wondered... did you ever look into the cost incurred if your friend living in the US sent the dress to you as a \"Gift\" parcel through UPS?
I'm just trying to work out the total cost of getting the dress from over there....
I will save roughly £300 if I get the dress from BBP but would probably just buy from a boutique in the UK if the difference is only £100 after taxes and alterations etc...
Also, do you mind me asking how much you had to pay for taxes etc at the airport?
Thank you so much in advance!
PS Sorry if this posts twice!! I had difficulty posting the first time!!
I hope to hear from you soon!
Written on: 25/05/2011 by Polina11
I bought a dress from them because I needed a dress right away. They did not ship it right away as promised. They have a NO RETURN policy on dresses in stock. I hope it fits me perfectly when it arrives because now I have no time for alterations. (read more)
Visit bestbridalprices.comWritten on: 15/02/2011
Do NOT buy from bestbridalprices.com. I bought a dress from them based on the size chart they had listed. The chart said the dress had a hip size of 40in, my hip size is 39in. I had myself measured at a dress store and by my seamstress. When I got the dress, I couldn't get it over my hips. Which didn't make sense since the webiste stated that the dress was an inch bigger than my hip size. I had my seamstress measure the dress and she measured it at 38in. Two sizes smaller than what was... (read more)
Visit bestbridalprices.comWritten on: 01/09/2011
I also had the same problem. I would neverrrrrrr buy a dress from the again. If I had to do it again I would buy a dress from a bridal shop even if it cost more. It would be mesured correctly and the shop is responsible if anything went wrong.
Written on: 16/06/2012
The same exact thing happened to me...I tried the dress on in the store...had myself measured...ordered according to their chart and the dress is two sizes too small and I am MOTHER OF THE BRIDE..with no time to order a new dress and they have a no return policy...DO NOT BUY FROM THIS COMPANY..it's a scam and a rip off
Written on: 27/01/2011
Saw a beautiful Mori Lee dress on their site and I knew I had to have it!
I am am becoming a bridezilla and as I live in the UK and was unsure about payment/shipping etc I gave them loads of calls/e-mails to check-recheck everything - the ladies working there were always super-friendly and efficient and answered everything straight away.
What was great was that I called them and they told me that Mori lee happened to have the size I needed in stock so they could get it delivered to me...
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Written on: 10/01/2011
I ordered my dress (La Sposa style Daroca) sometime in October. I had never tried it on before because I couldn't find a sample of it in my state, but I just knew it was the one for me. The woman at this business was very helpful with my questions about the dress. She gave me honest factual information. She was very nice. The dress arrived today and it is perfect! Its looks exactly like I saw in the photo, its not even very wrinkled, and I also received the free accessories I was promised... (read more)
Visit bestbridalprices.comWritten on: 08/01/2011
IF LIVING IN CANADA - DO NOT ORDER FROM HERE!!!!!!!
Ordered a bridesmaid dress that appeared to be cheaper than bridal stores here in Canada. Was advised to pay $60 rush fee on top of purchase, then $32.00 shipping to Canada. Upon arrival from UPS at the door, another $85.00 in shipping was added to the purchase - completely unaware of this. I often order from the US and this has never happened. Overall, the dress ended up being almost $400...mush more than if I had of just ordered from...
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Written on: 11/01/2012
Your additional $85 in shipping was probably additional duties and taxes on your dress. Do your research. Items ordered from outside of Canada can be subject to duties and taxes which are paid upon delivery of the item.
Written on: 07/12/2010
I saw my dress in a shop in Melbourne, Australia and found the exact same dress for less than half price including delivery. It arrived on time and is beautiful quality. I'll just need to take it in a little, but I expect that is mostly the case with all ready-to-wear wedding dresses anyway.
Just make sure you measure properly to avoid disappointment. Better to be too big than too small!
Highly Recommend BestBridalPrices.com!
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Written on: 13/07/2011
Hi, I am also in Australia and looking at buying from them. Did you have to pay taxes on the dress when it arrived in Aus?
Written on: 26/11/2010 by HannaA (1 review written)
The dress has arrived. It was more beautiful than I could have imagined! I love it so much. The fit is perfect and the style is very similar to the original.
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Written on: 17/11/2010
I bought this for my mom for my brother's wedding. My mom had tried on all the different dresses in the stores first to make sure to get the right size. mom is petite so she ordered at 4petite because it fit her perfectly for the mon cheri dress. When the dress arrived, the label said it was size 4P ..but the dress was HUGE...way bigger than size 4, not even a size 6, it was like a size 8. we spent a bit of money to get it altered...and it still doesnt' look right because of the frame it was... (read more)
Visit bestbridalprices.comWritten on: 28/10/2010 by Bride2B11 (1 review written)
I Ordered My Wedding Gown From This Website. I Followed The Measurement Ordering Method. (Tells You To Choose Dress Size Off Biggest Measurement) I Did. My Dress Is Rather Large In The Chest Area, As To Be Expected. I Will Get Some Alterations. I Do Notice The Seam On The Empire Waist Is Uneven And I Am Not Sure This Can Be Fixed Due To Heavy Beading. All And All I Am Still Happy. My Only Reason For Four Stars Is This: I Believe When Operating A Business You Should Follow A Strong On Time... (read more)
Visit bestbridalprices.comWritten on: 26/10/2010
My experience was fantastic. I had seen one of their dresses in person so, I had a little bit to go on but was still nervous. I ordered a maggie sotterro gown (sabelle) and not only is it beautiful and well made but it came in early! I had the rush of 40 business days and I got it in 20!!! As long as you know the dresses are knock off and are ok with that- this is soooo worth it! The cust service line lady is (yes she is) difficult to understand but if you just have patience, you will get... (read more)
Visit bestbridalprices.comWritten on: 06/10/2010
MY DAUGHTER MAID OF HONOR ORDERED HER DRESS FROM BESTBRIDALPRICES.COM IN MAY 2010. TODAY IS OCTOBER 5,2010. THE DESTINATION WEDDING IS OCTOBER 9,2010. WE WILL BOARD THE PLAN ON OCTOBER 7,2010. STILL NO DRESS (read more)
Visit bestbridalprices.comWritten on: 16/09/2010
Horrible...............Bad packing..it came in a cheap box...If i knew this is the way they gona send it to me ..I wouldnt buy it.... (read more)
Visit bestbridalprices.comWritten on: 08/09/2010
I thought the customer service people were short on the phone and not helpful. I would not recommend this site to other brides. I should have bought my dress at a local store instead. I felt they were rude and not very helpful with answering my questions. (read more)
Visit bestbridalprices.comWritten on: 27/08/2010 by goodfaith (1 review written)
I ordered three dresses for my flower girls and they are absolutely exquisite!! I could not have hoped for better, they are like little princess dresses which have so many layers they stand up on the their own. (read more)
Visit bestbridalprices.comWritten on: 31/07/2010 by liquiddi (1 review written)
I ordered from BestBridalPrices.com and received awesome service. My dress came in a month early. Don't believe some of the bad reviews you read. Just give them a call and you will see that their customer service is top notch. One of the reviews I read on here was bashing bestbridalprices when the person was writing it for best for bride. Crazy! Wrong company! hello! (read more)
Visit bestbridalprices.comWritten on: 23/07/2010
I bought some shoes for my wedding and I deeply regret it. Their return policy is ridiculous. The shoes were not true to their size at all, they were like a whole size bigger, and they only refund 50% of the shoes, doesn't matter if they were ever worn. Also, you only have 3 days to notify them and 8 days to send the item back. Buy your shoes somewhere else and save yourself a headache. (read more)
Visit bestbridalprices.comWritten on: 19/06/2010 by LM313 (1 review written)
I'm giving them 5 stars on customer service only because I really had nothing to do with them. I am planning on emailing about the chest being colapsed on the dress due to a TERRIBLE packaging job. I am also emailing about the jewels being completely off center on the dress, having something like this happens makes me wonder about this being an actual wtoo bridal dress or a knock off from this company. Quality of the website is just ok... nothing special, value for my money? well as I said... (read more)
Visit bestbridalprices.comWritten on: 12/06/2010
I would have purchased my accessories elsewhere. I thought my accessories looked cheap and the people on the phone were just ok. (read more)
Visit bestbridalprices.comWritten on: 10/06/2010
I ordered an Alfred Sung bridesmaid dress described on the site as Peau De Soie (silk). I received the dress after waiting about three months and it is 100% polyester! There are no returns so I am stuck with a cheap knock off of the original. The is total false advertising. (read more)
Visit bestbridalprices.comWritten on: 20/05/2010
the dresses are just amazing, great quality as described on the website. very good value for money. (read more)
Visit bestbridalprices.comWritten on: 04/05/2010
I am only giving Best Bridal Prices one star because I have to on this review. Standing at only 5 feet tall, I read the directions on this site regarding the correct size to order for my Desi bridesmaid dress. I was directed to completely follow the size chart to the inch. I was measured several times and, according to the size chart, was a 6. I was skeptical as I am at usually a 2 at most given my petite size, but I went with the site's instructions and trusted that these dresses just run... (read more)
Visit bestbridalprices.comWritten on: 07/03/2010
The prices are really good. They did price match. They do call the store to confirm the price. They had some weird rules that don't make sense for price match; they wouldn't price match an item that they didn't have in stock but the other store did...
The customer service is just OK. Some associates are really nice, and others are kindda rude and not very helful.
My order arrived 6 days late from the day they quoted I would get it.
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Written on: 04/02/2010 by marriehost (1 review written)
Yeah,I have also got a wedding dress from bestdressprice,they offer a kind service,and the dress is very nice in low price,I like it very much. (read more)
Visit bestbridalprices.comWritten on: 02/11/2009 by jessica1980 (1 review written)
I got my dream from bestdressprice, a very small website,not famous, one of my sister recommended me. she bought her wedding dress from them 3 months ago,very gorgeous dress. with more than 2 meters longer train, a very traditional dress, I need a contemporary wedding dress,my wedding theme is a tropical beach wedding. so I choose a cocktail style chiffon dress. the dress came to me only 14days from the date I place the order, I was run out of time. I am absolutely in love with my gown! (read more)
Visit bestbridalprices.comWritten on: 17/09/2009
I was apprehensive about buying my wedding gown over the internet. But being in Bahrain I had no choice since all the gowns I had seen were not of my taste and very expensive. I exchanged several emails and several back and forth phone calls with BestBridalPrices. They were very patient and very thorough, taking time to answer all my questions. I was extremely happy with the service and my dress, veil, tiara and shoes all arrived 3 weeks before the expected date. I am thrilled. Top notch... (read more)
Visit bestbridalprices.comWritten on: 14/07/2009
best bridal prices is great. My Dresses arrived 2 weeks early, and I saved a lot of money compared to other bridal web sites. The sales reps were extremely helpful and friendly. They even let me know when my dress would be discontinued, so I would not wait until it was too late to order. Top notch service! (read more)
Visit bestbridalprices.comWritten on: 22/05/2009
This is the biggest disappointment of my wedding planning thus far. I was very excited to find www.bestbridalprices.com which was recommended to me by a friend - South African who was allowed to order the dress. She had received good service and a wedding dress. I found my dream dress and asked whether they ship to South Africa amongst orther questions. Since the website states that they ship to other countries and my friend was successful I assumed it would be a smooth transaction. ... (read more)
Visit bestbridalprices.comWritten on: 30/03/2009 by treedee1981 (1 review written)
I ordered my wedding dress from Best Bridal Prices with the super-rush delivery option. It arrived promptly and before the estimated delivery date which was an added bonus.
There was a slight issue with payment on my credit card as it was an international card. This was highlighted to me immediately and I received a prompt response to my query both over the phone and by email. Customer service was very satisfactory and the issue with my credit card did not delay the processing of my order...
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Written on: 25/01/2009
Excellent services at Best Bridal Prices. I received everything (dress, veil, hairpiece and shoes matched to a color swatch I sent in) a full 3 weeks before their estimated due dates. Everything was perfect, high quality and unbeatable prices. (read more)
Visit bestbridalprices.comWritten on: 15/11/2008
It arrived 3 weeks before scheduled date! I was so happy.
I was afraid to order online - but it saved me 20% and got a free vail and shoes. They were very nice over the phone (much nicer than the bridal store I been to). I did try the dress in a store before and knew my size.
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Written on: 27/08/2008
I ordered my wedding dress from bestbridalprices.com and was delighted with the service. It arrived three weeks before it was due and they even refunded me $100 on shipping as it was less than they originally quoted me. I saved hundreds of pounds by buying the dress from them rather than a shop in the UK (read more)
Visit bestbridalprices.comAs rated by real users
"Better than expected" Read More
"Have used a few times and reco..." Read More
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"AVOID LIKE PLAGUE" Read More
Tinaturbo65's Comment
Written on: 10/11/2012
I too ordered from a chinese company claiming to send exact replicas of any dress from a designer. Was assured that a full 100% refund would be given if I was not 100 per cent satisfied. So I went ahead and ordered a standard UK size 12. The dress came and did not fit at all! was nothing like the dress I ordered and material was heavy and cheap.
I immediately sent an email to say I wihed to return it. I had to send photos of the dress - so I did, then they made repaeated offers of 30usd,50usd up to 80 usd for me to get it fixed!!!!
In the end and with 40plus emails they eventually sent me a returns number and i followed their instrutions to send it back which cot £42
They then refused to accept delivery of the dress twice and still refused a refund. I got in touch with Barclaycard and sent them all my communication with the company - Barclaycard withdrew the payment while they looked into the dispute - the company immediately contacted me to say if I dropped the dispute they would refund me! Needless to say I declined and I have a full refund from Barclays - thank god - I couldnt afford to loose £300 for something that was only fit to wrap around me as a spare duvet - because thats what it looked like on! Be very wary! or at least pay by credit card!