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| Ease of Use | 8/10   |
|---|---|
| Durability | 1/10 |
| Style | 8/10 |
| Service & Support | 4/10 |
| Value for Money | 4.5/10 |
| Overall rating | 4/10 |
Full review by
moria
on 28th Jul 2004
User Rating : 1
Respect :
+1
Good Points: Easy to use, versatile (you can use beans or ground), makes different types of coffee (espresso, cappucino etc.), looks good (if you've got the space)
Bad Points: Extremely unreliable; has broken down repeatedly - with a different fault each time; frustrating
General comments: The Gaggia Synchrony is a great idea, but poorly executed. In less than 3 years, our machine has been back for repairs 6 times. Once it even came back with the original problem solved, but a new problem in its place. It suffers from irritating niggles, e.g. sometimes it persists in displaying the "fill water tank" message (meaning it's impossible to make coffee) even when the water tank is full to the brim. Currently, it is grinding the coffee, making a series of banging noises, then ejecting the grounds without actually making a cup of coffee, which is very wasteful of coffee beans. All in all, it has been a very disappointing purchase, and I wouldn't recommend the Synchrony to anybody.
moria's review and ratings | 158 words
Review by
apjordan
on 29th Dec 2003
User Rating : 7
Respect :
0
Does everything (supposed to) like store beans, grind, produce coffee and steam for the milk. Looks good.
I didn't prefer the water container right above the electrical input especially when you had a full container and carefully had to put it in place.
One of the main bad points that made me get a refund, was the steam wasnt 100% steam - we had too much water coming through which was adding to the milk and didn't heat it up from cold as it was meant to. (maybe we got a dud but it's put m ...
apjordan's full review | 157 words
Adjustable water and coffee volume controls.Bypass doser for decaf when you have regular whole bean in your hopper.Compact design is a space saver for any kitchen.Just push the brew button and the mac More...
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