Direct Travel Insurance Reviews

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4.3 stars
Average rating for this product is: 4.3 out of 5

From 0 ratings and 6 reviews

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Average Ratings for Direct Travel Insurance

  • Value for Money3.4 stars
  • Overall rating4.3 stars

6 Reviews For Direct Travel Insurance

  • Guest 1st Aug 2009

    Reviewer rating: 1 stars


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    I bought "comprehensive" annual insurance with Direct Travel, underwritten by AIG Ltd. I checked all the small print and it looked like a good deal. I flew with Aer Lingus from Belfast to London, having checked in my backpack. Aer Lingus lost my backpack and it was never seen again. Direct Travel refused to pay for it as they said the baggage was "UNATTENDED" I pointed out it was not, it was in the safe custody of an airline and they stated that the small print stated it was classed as unattended so my valuables were not covered. They did pay for clothes etc but not my valuables. Not a happy bunny.

  • halboy10 Rank: Staff Sergeant 3rd Jun 2009

    Reviewer rating: 5 stars


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    I bought insurance from Direct Travel Insurance because I read the reviews on this website. Me and my son paid £12 for 1 week in Turkey. To be honest I was startled by the very low price and thought it would be a huge battle to ever make a claim if I needed!
    Yes I needed to. One day of severe food poisoning led to a night in Turkish intensive care!
    I never paid "up front" for expenses and me and my son were kept in a private room until I recovered.

    My verdict for this company is EXCELLENT ...

  • G Baines 12th Apr 2009

    Reviewer rating: 5 stars


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    My wife recently broke her leg on a skiing holiday in Austria. Having never claimed before I didn't know what to expect but with me making only one phone call from the village clinic Direct Travel Insurance took care of everything else - contacting the hospital prior to our arrival - speaking to the surgeon - arranging with the airline for extra seats home etc. I didn't have to worry about a thing. Didn't even pay for anything. I took this for granted until I spoke with others in a similar situa ...

  • Guest 6th Apr 2009

    Reviewer rating: 5 stars


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    I had an accident ruptured a ligament in my leg. I was unable to walk and had to keep my leg in a straight brace. It was very difficult to fly home! Direct Travel Insurance sorted out extra seats for me on the plane. Then on my return I put in the claim for all the treatment, medical supplies i had to pay for etc even the taxi fare i had to pay to get me back to my resort. Thinking this is when you find out how good an insurance company is! I thought it would be a while and probably a lot of has ...

  • Lioness72 Rank: Sergeant 3rd Apr 2008

    Reviewer rating: 5 stars


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    My family have used Direct Travel Insurance since 2003. They have been SO good that I have never felt the need to look elsewhere. I originally found them via the internet when choosing for the cheapest (hey, we ALL hope we don't have to claim!). Was VERY impressed at the price - it was way, way under what other companies were charging. And the catch? Absolutely nothing!! The first holiday we had covered by them, my daughter came down with the cryptosporadia virus that had plagued Alcudia, ...

  • mike Rank: Major 12th Mar 2008

    Reviewer rating: 4.5 stars


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    Have used their annual policy for a few years now and have always found the price of their quote to be very competitive. They always handle enquiries efficiently and simplify your requests for additional cover. I have not had to make a claim so far and touch wood I won't have to but so far so good.