Sainsburys Travel Insurance Reviews

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Sainsburys Travel Insurance
1.6 stars
Average rating for this product is: 1.6 out of 5

From 0 ratings and 4 reviews

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Average Ratings for Sainsburys Travel Insurance

  • Value for Money1.7 stars
  • Overall rating1.6 stars

4 Reviews For Sainsburys Travel Insurance

  • Guest 27th Oct 2009

    Reviewer rating: 1 stars


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    My complaint is with poor customer service from the 24 hr helpline. I fell and suspected that I had broken my wrist. When I rang the Helpline they just said 'go to any hospital' which I did, having to take advice from hotel receptionist. On arrival at the hospital, they said they did not honour travel insurance and that I would have to pay upfront and claim back from the insurers. When I rang the Helpline again, they would not guarantee reimbursement and I should go to another hospital. This I did - all the while in great pain. Here the doctor had to fax a report to the insurer before they would guarantee payment and even then the insurers Turkish accountant had to be contacted and a fax sent by him to the hospital. After 2 hours of telephone calls and waiting for faxes, I finally had an x-ray and a plaster on my arm and I paid the hospital the excess. I have learned from this experience to find out beforehand what one should expect if a situation occurs while you are abroad. This is difficult if taking out insurance online.

  • Guest 18th Aug 2009

    Reviewer rating: 1 stars


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    No response for 3 months. I still chasing Sainsburys Travel Insurance.. worst insurance I ever taken

  • sarrie83 Rank: Staff Sergeant 6th Dec 2007

    Reviewer rating: 4 stars


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    Sainsbury's Bank Travel Insurance has excellent plan cover for the year at an excellent cost. Covers all necessary points in the information leaflet and the call centre are always on hand if you have any queries. Excellent cover and great value for money. Plus great Nectar points offer.

  • nycmedical Rank: Lance Corporal 21st Sep 2006

    Reviewer rating: 0.5 stars


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    The travel insurance claims department should advise immediately on the feasibility of a claim. As such, I know have a bill that started at $1000, and due to lagging of Sainsbury's Bank, it is now $2500 with interest. I am left with no option but to pay a US medical debt collection agency, even though I have paid 3 years premiums to Sainsbury's AND followed all the rules.