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| Value for Money | 7.2/10  |
|---|---|
| Reviewer Rating | 8/10 |
| Overall Rating | 6/10  |
Full review by
Fisherden
on 19th Jun 2008
User Rating : 0
Respect :
0
I was about to take out a Norwich Union travel insurance policy until I discovered that they exclude all claims regarding Deep Vein Thrombosis (DVT). It is hidden in the Key Facts document. I do not have any history of DVT. However, what good is this policy if I flew to say Mexico on a 13hr flight and had DVT? Not something anyone would relish! Beware, read all the policy documents and Key Facts, however boring.
Fisherden's review and ratings | 76 words
Review by
NeilHamp
on 15th Mar 2008
User Rating : 10
Respect :
0
I contracted Lyme disease in USA. There was no problem reclaiming any expense with my treatment. A few weeks later my wife passed a kidney stone. Phew what a holiday. Once again Norwich Union came up trumps. On two occasions they phoned me to ask how my wife was! Great service
NeilHamp's full review | 55 words
Review by
stevemona
on 17th Dec 2007
User Rating : 10
Respect :
0
Our Son was diagnosed with Salmonellae in Thailand, we had to stay in hospital for 6 nights in the Bumrungrad hospital. Norwich union were fantastic, cannot fault them they even kept in touch by calling us on the mobile number we had in Thailand. They covered everything, we paid for our own food we didn't think to claim as we were just happy that they covered the hospital and all treatment. Great service they answer the phone any time of time very quickly without being stuck in a queue once. ...
stevemona's full review | 137 words
Review by
Boodhoo
on 22nd Nov 2007
User Rating : 9
Respect :
0
Excellent service.
Boodhoo's full review | 58 words
Review by
Downsman
on 7th Sep 2006
User Rating : 10
Respect :
+1
Excellent service - they quickly dealt with Hospital staff, new flights and our taxi home.
Downsman's full review | 41 words
Review by
LizzieB
on 21st Jun 2006
User Rating : 9
Respect :
0
Unfortunately we had to cancel our holiday in June 2006. My partner had a back injury which meant we had to cancel at short notice. The Norwich Union Travel insurance company were excellent, and there was no hassle in claiming the money back. To me this is a test of whether the insurance company is any good.
LizzieB's full review | 58 words
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