Ikea Kitchens Reviews

Click here if this is your business
★★☆☆☆
2.3 / 5
134
34% of users recommend this
Click here if this is your business
  • Value For Money

Summary

Read user reviews of Ikea Kitchens from customers past and present, and share your own experiences with others by submitting your own review here at Review Centre.
? Ask our helpful community of experts about this product or company
Ikea Kitchens - Ask a question now

Media Gallery for Ikea Kitchens

Ikea Kitchens

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★☆☆☆

“Do not order kitchen counter through Ikea”

Written on: 23/04/2015 by SusanLR (1 review written)

I never write negative reviews. But I am so angry right now, and this is the only recourse I have at this point. I am a big Ikea fan. So it made sense for us to get an Ikea kitchen when we decided to renovate. We waited for the new system to come out, and are very happy with how the cabinets look. We had the usual hiccups, but overall getting the cabinets ordered and installed was easy. We hired an Ikea and installer and it took just a few days. So why am I mad? Because we decided to go… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Enriquetareyna's Response to SusanLR's Review

Written on: 25/04/2015

You are happy to have your kitchen installed so fast. I had to return my items 6 times...they sent another one's stuff..returned damaged pieces,arrived when they
were told not to..it took us more than a month delay of remodeling time....
We bought it last February and hope to get it installed this 27....they have pieces not in stock...so who knows..
Horrid experience

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“IKEA makes something so simple EXTREMELY difficult”

Written on: 21/04/2015 by Christofer6 (1 review written)

Just give me the catalog with all the info, an order sheet, an account to set up to pay for it and a list of contract services if necessary. Instead you give me 2 competent people that are impossible to get in contact with and 2 dozen other staff that are completely confused as to what is going on that will only tell you to keep trying to contact one of the 2 people that knows what is going on. Thanks for wasting my after noon over something as stupid as making a payment on a balance due, next… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“MOST DISORGANIZED COMPANY EVER!!!”

Written on: 19/04/2015 by 135Maurer (1 review written)

WE HAD THE MOST HARROWING EXPERIENCE BY GOING BACK TO THEM AT LEAST 25 TIMES FOR COMPLETING OUR KITCHEN AS THEY EITHER NEVER HAD THE PARTS OR GAVE US THE WRONG PART!!! IT IS FAR BETTER TO GO TO A KITCHEN SPECIALIZED COMPANY AND WORKS FAR MORE EFFECTIVELY & CHEAPER IF YOU CALCULATE ALL THE HARASSMENT & TIME WASTED!!!!!!!!!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Go elsewhere”

Written on: 01/04/2015 by Liap452 (1 review written)

In store 'experts' know nothing about kitchen design and fitting and advise inappropriate items, normally at great expense. Delivery came with some important items missing and extras I didn't order. As with everything at ikea it is style over substance. A kitchen is a big financial investment and the company should treat it as such and get the service right… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Buy elsewhere - completey useless ”

Written on: 01/04/2015 by Higgins423 (1 review written)

I can only echo the other reviewers giving one star on here. I toyed with going somewhere else, but chose ikea because of speed and price. But it's taken forever (still not finished and now 7 weeks later than quoted) and it's not been that cheap. The store experience is time consuming and unpleasant. The installation visit meant making some changes to the design - which the store couldn't complete resulting in a two week delay. When they eventually delviered late, they delivered things i… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Home built kitchen at a great price”

Written on: 28/03/2015 by Misswelder (1 review written)

I bought an entire akrum kitchen set up I rented the good old uhaul and filled her right up myself! If you are a literate human being, and can diligintly follow easily understood drawings, IKEA kitchen is for you!!! this build is quick and easy and the options are endless for hardware, and hinges, and drawers. I absoloutly love the products. They go together beautifully! Also the customization never ends. All products are tailored to your liking. I loved choosing and building an entire… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Dont do it!!!”

Written on: 26/03/2015 by KenyaParks79 (1 review written)

if you are a Schaumburg Ikea store shopper looking for a kitchen. The designers and the installers are a total freaking nightmare. they have absolutely no idea what they are doing. I have never seen anything like it in my entire life. So full of it its unreal!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Ikea kitchen delivery and fitting experience”

Written on: 24/03/2015 by bertierussell (1 review written)

Bit of a long story....... Planned the kitchen so it would be finished by Xmas 2014 No such luck! Had a very good Ikea guy came and measured and sent several designs July 2014. Went on and purchased the kitchen in store August 2014 and thrilled with the design and quote. Order delivered for October 2014 from different delivery companies and different parts of Ikea. PARTS MISSING and some items not required? Fitters came from a company contracted by Ikea who also 'contracted - out' to self -… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“The kitchen will look great once I get the missing...”

Written on: 19/02/2015 by elisol (1 review written)

Its been 3 weeks since my kitchen was installed. I can say it looks good but not as good as the ones in the store. If you want it installed, plan to spend AT LEAST twice the price the store advertises. At delivery, make sure every single item you ordered is delivered. Costumer service is non-existing!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Kitchens nightmare unlimited. ”

Written on: 19/02/2015 by vrO'Hara456 (1 review written)

The name of this company should be kitchen nightmares unlimited. DO NOT BUY A KITCHEN FROM IKEA. Mines not even installed yet and every last thing about this purchase is a very bad experience. Do not trust their designer/installer providers… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“tyngard kitchen”

Written on: 04/01/2015 by YairJordan251 (1 review written)

I have been fitting kitchens for 27 yrs and whilst doing our usual sunday stroll around ikea, got my eyes on the tynsgard kitchen display .cut to the chase drew a design to fit our home and bought it fitted it love it. Top quality carcassing . Top of the range hinges unbelievable prices . Not even bnq bog standard units cant beat ikea and know where near the quality thanks ikea… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Kitchens are great Installation experience DREADFUL”

Written on: 13/12/2014 by 216Power (1 review written)

In August 2011, I bought a kitchen for a rental property + decided to buy installation as well (at £949) When the pieces arrived the worktop was too short (ie mis-measured or mis-communicated.)+ I had been supplied with additional pieces that were not needed (not in-vision side panels, that had been charged for) The top was re-ordered which meant a re-visit on 7.11.11, 3 months after I had been debited the full amount, + a disruption for the tenant. The kitchen was installed up to a point with… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Horrible”

Written on: 06/12/2014 by 405Stewart (1 review written)

Horrible customer services. Still waiting on 16 cabinet doors. No one knows what happened to them… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Very poor customer service, average quality product”

Written on: 26/11/2014 by Nokd69 (1 review written)

Bought and self-fitted over a year ago. Worktop is good value and units ok, however since discovered I could have got solid built, better quality units, from howdens for less money. My biggest issue is quality of handles. Ours started to flake, bubble after 7 months. Unfortunately, we didn't get around to customer services to report this until 13 months had elapsed . Ikeas response??? Couldn't care less, wouldn't even consider a discount on replacements, despite them clearly being poor quality… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Terrible Ikea Kitchens”

Written on: 21/11/2014

I paid for an Ikea kitchen early July and now it's November and I am still waiting for parts to be delivered and doors to be exchanged. I had absolutely horrible experience and will not recommend anyone to consider ikea kitchens. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Mamajojo179's Comment

Written on: 03/12/2014

I live in Canada and have the same issue..running around calling and no answer.. Wish I did my reasearch early.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Ikea Online Orders”

Written on: 05/11/2014 by hlHalsey1947 (1 review written)

I had a very negative experience with my recent online IKEA order. Their customer service is one of the worst I have ever experienced! I had to call multiple times and often my call was switched between departments, each time waiting in line all over again (from 15 to 40 min). When I tried to return my kitchen cabinets, I was immediately charged a return fee for the pickup but it took IKEA over a month to properly schedule a pick-up of these items. Now after two months of dealing with IKEA my… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Shocking service - expect errors and delays (lots of them)”

Written on: 27/10/2014 by Maaow (1 review written)

I would have rated 0 stars if that was an option - 1 star is being overly generous! I was so excited initially to order my Ikea kitchen - the design of it is lovely, and at Ikea it's half the price of similar kitchens elsewhere. I paid £100 for a home design visit - the woman was great, and a pleasure to work with. That's where the pleasant experience stopped. So, around a week later I got my plans back from ikea and was told I couldn't have what the woman had drawn up because of my… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Seriously don't bother ”

Written on: 27/10/2014 by Jayne627 (1 review written)

If I could give '0' stars, I would. The kitchen units are great, except for one that doesn't close properly - I've been told to keep it full so it balances correctly! It's been two months since they originally fitted the kitchen and I'm still waiting for issues to be resolved. A section of the wooden worktop had not been fitted correctly, but instead of re-installing it, all they did was sand it down. On another inspection, it was discovered that the same section wasn't actually glued in and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“DONT BOTHER WITH IKEA”

Written on: 01/10/2014

Apart from all the hassle of going to the store, when you try to contact them to chase up undelivered doors its virtually impossible to get a straight answer. Their records of previous conversations are inaccurate. Have been waiting since end of August for the doors. At no point was I told when I bought the kitchen that there was a delay on the doors so now I have the kitchen installed, minus doors. Looks a mess - and there is no end in sight. Waited in all day for delivery of doors which… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Ikea think again”

Written on: 30/08/2014 by Hart138 (1 review written)

Shopping at ikea is a nightmare for most people but try to do something as complex as order kitchen components and it turns into a living hell. First you have to queue to see an advisor ( once you have navigated through the maze that is the store). They then tell you that only 60% of your order is available and add that to get the remaining 40% necessitates going through the whole process again. Six to eight weeks wait for doors and wall units! On-line shoppers are equally thwarted as many… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview