Ikea Kitchens Reviews
Summary
Read user reviews of Ikea Kitchens from customers past and present, and share your own experiences with others by submitting your own review here at Review Centre.
Media Gallery for Ikea Kitchens
Latest Reviews
★☆☆☆☆
“Don't buy an Ikea Kitchen”
Written on: 16/06/2013 by krackle
We were on a tight budget and had various quotes for the kitchen, prices ranged from $25k down to $17k. I looked onlne and discovered the Ikea Kitchen. That was our first mistake, we designed the kitchen with the help of an Ikea kitchen person, paid nearly $7k and had it delivered. Then we ripped out the old kitchen and began building the Ikea one. How could their kitchen person miss an entire cupboard that was clearly in the design. We returned and had to buy another cupboard, the trip is... (read more)
★☆☆☆☆
“Refrigerator, Dishwasher, and oven are problems”
Written on: 10/06/2013 by rllankford (1 review written)
From day 1 the refrigerator did not work. They had to replace a fuse with a bigger fuse for it to work. The oven worked until the first clean cycle, during which the controls melted. The dishwasher did not work at all, and after repair the heavy duty cycle did not work. Flamingo Appliance has been in my house about 8 times since the appliances were installed. Ikea sucks. (read more)
★☆☆☆☆
“Useless 25 year gaurantee”
Written on: 12/05/2013
After 5 years the paint surface on the kitchen has completely broken down. I had to take them to a tribunal before they would supply replacements. Then they wouldn't install the new panels because they had been trimmed to fit appliances. Their guarantee is void if any part of the kitchen is altered, no matter if it is just a few centimeters of the height of a drawer front. Their Guarantee sounds very generous- but read it carefully as in most cases they probably won't have to honour it.... (read more)
★★★★☆
“Good value kitchen with lots internal fittings”
Written on: 03/04/2013 by Denisemollie (1 review written)
We wanted to fit a kitchen which was modern and streamlined with lots of storage. We shopped around did our homework and as we wanted plain white gloss IKEA was we felt a good choice at the budget end of the market. Although we were fairly clear on the design we decided to go for the IKEA design service to give a fresh eye to the layout. He was freelance and the £100 cost was refunded by £50 when we ordered, this was well worth the spend , he asked lots of questions about how we used the... (read more)
★☆☆☆☆
“Ikea mixer tap now useless ”
Written on: 29/03/2013 by noddydog (3 reviews written)
About six years ago we had a new kitchen fitted with various Ikea components, including a mixer tap on our kitchen sink. Recently we had issues with this tap and were advised by a plumber to replace the internal cartridge. I emailed Ikea about this in December 2012. A multitude of emails has taken place between now and then. Twice I sent them photos of the tap. Twice they said they were sending a cartridge. Only on the second occasion was I sent the cartridge, which arrived about three... (read more)
★☆☆☆☆
“Ikea kitchen and bathroom fittings”
Written on: 16/03/2013
Purchased Ikea Godmorgon 2 drawer unit - 6 months later unit trashed wood veneer mouldy and peeling and Ikea voiding the guarantee. Same with Harlig kitchen doors purchased 6 months ago. Veneer peeling off and 25 year guarantee not honoured. Avoid Ikea at all cost - cheap and nasty product and no guarantee. (read more)
★★★☆☆
“Ikea stuff is OK but not great all the time”
Written on: 15/03/2013
Bought some cool looking tables, but the quality was not great - I guess the price did reflect this - most of the time though Ikia is pretty good (read more)
★★☆☆☆
“Ikea hard to fit”
Written on: 19/01/2013 by lukewarmbath (1 review written)
The big problem with Ikea kitchen base units is that they have no service void at the rear for pipework, cables etc. This means said pipes etc. are in the cupboard-this can require extensive, disruptive (and expensive) fitting. (read more)
★★★★☆
“Amazing service after more than 10 years ”
Written on: 14/01/2013
I bought Ikea Adel kitchen in yellow-white with beech budget worktops over 10 years ago. The wooden worktops are due to be updated this year, but cabinets are fine and I still like the kitchen style. Some plinths and the door under the sink were showing some wear and tear from exposure to water and I wanted to replace these, although wasn't even thinking of making a claim under the 25 year guarantee. It turned out that the yellow-white colour had been discontinued and I was quite... (read more)
★☆☆☆☆
“guarantee useless”
Written on: 12/01/2013 by jaynejordanrhodes
After 3 years i have got to start spending again on my kitchen as ikeas 10 year guaranteee is a complete waste of time. After contacting ikea direct with our complaint they send an assessor round to look at your defects and he clearly couldnt give a dam. The white laminate coating that is used for the doors etc are clearly not durable for the everyday use of the modern kitchen. Blisters are everywhere in my 3 year old kitchen and the assessor says that its mis use! The door next to the... (read more)
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Showing 1 - 10 of 82 Reviews
★☆☆☆☆
“Quality isnt cheap! ”
Written on: 12/01/2013 by Junkman
I had the misfortune of installing a homeowner designed Ikea kitchen. All i can say is you get what you pay for! These cabinets were the quality of something you would see in a 1990's doublewide! The homeowner thought they looked great! I guess you cant fix stupid! These cabinets were below the "big box stores" quality! Ive been a carpenter for years, and custom cabinets wouldve been cheaper, after i had 40 hours labor putting them together, and installing them! That's right, you have... (read more)
★☆☆☆☆
“nudit cooktop”
Written on: 27/12/2012 by JayStumper (1 review written)
We bought a new cooktop from IKEA It worked for 3 days Now 19 days later and 2 visits from their outsourced repairman and we are still stuck with a non functional cooktop. I am told the repairman has to say it is unrepairable and then that goes to a "review board " to determine if we can get a new one !!!! Don't buy appliances from IKEA !!! (read more)
★☆☆☆☆
“Good kitchen but TERRIBLE installers”
Written on: 12/12/2012 by Lyons
We did a lot of research before choosing IKEA for our kitchen. We decided to go with them after having a planning meeting with their planners. I can't describe how sorry we are that we decided to go with IKEA. The kitchen itself is very good - nice quality, soft close doors and drawers and lots of nice options. The installation was a disaster from start to finish. The units were not aligned (we're talking inches, not milimeters), the hinges were fitted so tightly that they damaged the... (read more)
★★★★☆
“Happy 10 years on”
Written on: 08/12/2012 by SusanMarieandDave (1 review written)
We purchased a selection of IKEA units back in 2002, I installed them myself, all the jokes about IKEA instructions proved untrue, all the cabinets went together without problem. There are still working fine 10 years on. Two minor hassles, one with the sink drain U bend thingmy at the time, and one with the twirly round shelf fitting about a year later, both were satisfactorily resolved with phone calls to customer service, they were very cooperative and posted the parts I needed without... (read more)
★☆☆☆☆
“Ikea service Orlando & international granite & tile”
Written on: 28/11/2012
Warning do not use ikea for your counter tops. They demand full payment upfront and do not deliver. Their Orlando partner international granite and stone are USELESS . I paid for counter tops Oct 5th , ikea miss calculated the quote. Eventually agreed the final quote and paid difference November 10. Told 2 weeks to cut / fabricate , chased about installation. Told today the Cambria brand chosen was out of stock and new install date would be Febuary . Unbelievable . Use local experts for... (read more)
★☆☆☆☆
“bogus 25 year warranty”
Written on: 11/11/2012 by kalebeef (1 review written)
We installed an Ikea kitchen less than a year ago and already it is falling apart. The door of the corner base cabinet fell off recently and due to its press-board construction, it is impossible to repair. Two other wall cabinet doors, which hinge on top, are also failing after less than a year. They are supposed to stay open but don't. Now we hold them open with our head when we need to use two hands inside. My corner base cabinet door needed to be replaced so I sent Ikea some... (read more)
★☆☆☆☆
“Flagrant disregard for customer service”
Written on: 10/11/2012 by YJCollicott
We ordered an Ikea kitchen to fit ourselves. The cupboards were ok, but the wooden Numenar worktops were terrible. They just weren't finished, they were as rough as fence panels. Every time we contacted IKEA (which in itself was very difficult) they referred us to the catalogue which recommended "gentle sanding and oiling from time to time". But these were new, and they needed a lot more than that! Eventually after many weeks (kitchen on hold all this time) they sent an inspector who agreed.... (read more)
★☆☆☆☆
“ikea kitchen and fitting service, not for the faint...”
Written on: 27/10/2012
I have recently had an Ikea kitchen fitted using the fitting service organised by Ikea.Do not do it if you are faint hearted.The ordering was fine, delivery men were nice and the fitting service was good but getting it all to happen in the right order was a nightmare,Ikea could not organise a party in a brewery. I paid for the kitchen and the fitting at the beginning of July. Ikea contacted me with a delivery date in August but when I spoke to Ikea I realised a fitting date had not beed... (read more)
Soohoo's Comment
Written on: 05/04/2013
Wish you had named the installation company?
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★★★★★
“Glad I Went Ahead and Ordered”
Written on: 21/10/2012 by robbiesgel (1 review written)
I needed some kitchen cabinets for my utility room and Ikea had the only ones I could both afford and liked, but then I read the reviews about bad customer service, bad delivery service, items not arriving etc. I very nearly did not bother to order, but then I thought 'they must sell thousands of kitchen units and I know how easy it is to write a bad review when you are stressed and angry, harder to find the time to write a good one. What if there are thousands of happy customers who just... (read more)
★☆☆☆☆
“ikea kitchen”
Written on: 13/10/2012
hi all, beware of ikeas gloss kitchens. we brought one six months ago and all the door and draw fronts can be easily scratched with a lightly applied finger nail! it seems to effect all their gloss range sometimes the scratches can be difficult to see they can look like cobwebs across the surface. if you have one take a front off some where it wont matter and lightly move your finger nail across the surface and if its anything like ours it will easily scratch. our friends have a grey gloss... (read more)
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Showing 11 - 20 of 82 Reviews
★☆☆☆☆
“Bad Customer Service”
Written on: 10/09/2012
They were so helpful in the store when we were spending a lot of money on a new kitchen, however when we opened one of the doors it was the wrong color and it was used. The outside box label was correct, so an employee made a mistake. Mistakes happen but when we called about it, we were on hold for more than 30 mins and they won't even tell you if they will make it right. The rep says here is a case # and we will get back to you. unreal!!!! It has been 3 weeks and we are still waiting on a... (read more)
★☆☆☆☆
“Units are fine *if* they arrive, customer service...”
Written on: 01/09/2012 by Samjac26 (1 review written)
Online planner is good. Ordering in store is easy. Units/doors/worktop etc are good quality for the money. Customer service and delivery is awful. Approximately 35 phone calls (all over 20 mins to an expensive non geographical number), two delivery days where nothing turned up, several separate redeliveries of missing items and nearly 3 months later, my kitchen is finally being fitted. Ikea have offered me £30 for each day I took off work for the failed deliveries and £5 towards the cost... (read more)
★★★☆☆
“Great kitchens but don't buy the appliances”
Written on: 29/08/2012 by woodey1
We bought our new kitchen from Ikea in January, the kitchen has now been installed for 6 months. The kitchen cabinet and draws were reasonably easy to put together and do look really give my kitchen the Wow factor. However we were tempting by what looked like great value appliances to go in our new kitchen, especially as they are all so beautifully integrated. We bought all integrated goods, coffee machine microwave, two double ovens and a dishwasher. So far we have had two new coffee... (read more)
★☆☆☆☆
“Avoid Ikea Appliances!”
Written on: 18/08/2012 by UnhappyWithIkea (1 review written)
I renovated a house and my wife chose five Ikea appliances - refrigerator, dishwasher, combination oven, microwave and induction cooktop. Two of the five (dishwasher and cooktop) did not work at all, a third failed within a week of being plugged in (compressor failure) and the customer service was beyond uncaring and unhelpful - and two weeks after the failure of the refrigerator we still don't have it fixed, because it takes 10 days to get simple parts. This is ridiculously bad performance... (read more)
★☆☆☆☆
“Never again”
Written on: 15/08/2012
If you want to die slowly and in lots of pain, just try to arrange anything with Ikea, Ususally I like their products, but clearly, they are lying when they say we plan, deliever and install for you, try to talk to them and if you are lucky and spend lots of time and money waiting on the phone for some one to talk to, you are giving differnt answers all the time, they even ignore your emails. Just decided to go with someone else now as my head has exploted and cant cope with them , rather to... (read more)
★★☆☆☆
“Buy british”
Written on: 12/08/2012
I hav fitted kitchens for 30 yrs and still after many years ikea do not listen to us.no adjustment on wall units .gables to thin,doors to thin, working in a old edinburgh houses and flats a lot of them are ocktaganel in shape It,s ok if you have nice square house or flat I give ikea 5 out 10 and I think it,s being kind Thomas burns marunster joiner (read more)
★★★☆☆
“Not bad, but will it last forever?”
Written on: 12/08/2012
Good service, good price, but a littl worried what it will look like in 10 years time! (read more)
★★★★☆
“Creative households”
Written on: 10/08/2012 by lindas0000 (2 reviews written)
I think the products in Ikea are creative and the prices are low. But they need to improve the good quality. Mass production can lower the cost but can also lower the quality. Are they produced in China? (read more)
★★★☆☆
“Be carefull if using DTW installations.”
Written on: 22/07/2012
Really pleased with the product, price was competitive but the installation was appalling. I will list the problems & let you make your own minds up. 1)The support leg on one of our cabinets was screwed down onto the main power cable for the oven. 2) One of the support legs for the double oven cabinet was not even touching the floor. 3) Two of the support legs for the sink unit had limited support because they were only just touching the sides of a hole in the floor, they should have... (read more)
Guest's Comment
Written on: 23/07/2012
I agree that the product is really good. I would also agree that the workmanship from DTW installations is absolutely appalling. I would not recommend this company to anyone.
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Guest's Comment
Written on: 31/07/2012
This is a long list of bad workmanship by DTW Installations, but it's not as long as mine!
I would buy/recommend a kitchen from IKEA, I just would not have DTW Installations install it!
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★★★★☆
“My best kitchen so far...”
Written on: 26/06/2012 by tor.sverin (2 reviews written)
I recently updated my Spanish flat with a kitchen from IKEA. To be honest, I was concerned that it appeared "too cheap" to be any good. However, a couple of visits to the Ikea stores in Croydon and Murcia (Spain) convinced me. I particularly liked the on-line planning application and I spent several weeks swapping units, reorganising etc until I got it right. I have shiny white doors and raw beech worktops. It looks fabulous and there is not an inch of wasted space. The only thing that... (read more)
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Showing 21 - 30 of 82 Reviews
★★☆☆☆
“Ikea could not deliver on promise to customers”
Written on: 25/05/2012 by MCBo (1 review written)
We have bought a lot of Ikea furniture over the years and overall the quality is very good. However, we just purchased our kithen with them since they handle everything from measure to install, however, the services from measure to install were a disaster. Ikea has transitioned to a preferred installer that can not keep up with demand. From the start the service missed appointments, took wrong measurements and inflated the estimate for demo and install by $500. I am now stuck searching for... (read more)
★★★★☆
“Ikea kitchen and DTW Installations”
Written on: 14/05/2012
This is my second Ikea Kitchen, and just like the first I am a happy bunny. The fitters were great and helpful, even when I asked them to change a cupboard round. The kitchen arrived when Ikea said it would, as did the fitters. The 3 days that it took to fit the kitchen were "entertaining" but then its the kitchen, and everything revolves around it, so my advice is eat out. (read more)
Guest's Comment
Written on: 01/08/2012
It appears that the bad reviews regarding DTW installations are always removed from this site?? Very strange indeed!!
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★★★☆☆
“Kitchen cabinets - beware of low grade board”
Written on: 13/05/2012 by mickponty
I installed an IKEA kitchen in my house last summer. The cabinets and cupboards were easy to build, fairly easy to hang (just needed to get appropriate fixings that suit the soft walls), and they look very good. The soft close cupboards and drawers are nice to use. But, the one thing I don't like about the kitchen is that they are made of low grade, low density chipboard, and the white laminate covering is also low quality. The corners of the chipboard where the laminate joins together are... (read more)
★★☆☆☆
“They don't last and customer service is awful”
Written on: 24/04/2012
We bought an IKEA kitchen and had it installed by their fitters. First the worktop went (the edge by the sink lifted) and it took 3 months of daily calls to get a replacement. Now the cabinet doors are splitting and flaking where the kettle is, by the hob and by the dishwasher. Seems their doors are not really suitable for use in kitchens. The trouble is their sizing is different to everyone else's so you have to replace with their doors unless you want to do the whole kitchen again. Cheap... (read more)
★★★★☆
“Good kitchens nice prices”
Written on: 06/03/2012 by kellysim (2 reviews written)
Spoke to their sales assistant Ian who is helping us out with our kitchen. Nice bloke, took our measurements and found us a kitchen we are happy with. Not the best quality but we aren't paying for the best. The price was amazing and we are happy campers. (read more)
★★★★☆
“Great products and value for money”
Written on: 31/01/2012 by Tomandmave
We were lucky to find Sally at IKEA Manchester who helped us to design our galley kitchen. We made two visits before finalising the design. When we were happy with everything -viewed from all angles on the design programme a full list of requirements was produced -right down to the door dampers. We had the lot picked for us (£10) whilst we had lunch paid for with free lunch vouchers. There were 4 big trolley loads to get through the checkouts and we had it delivered the next day. Every... (read more)
★★☆☆☆
“Is an Ikea Kitchen the right one for you? It's not for me!”
Written on: 26/01/2012 by IndiaIan (1 review written)
I am in the process of fitting my kitchen, well an experienced kitchen fitter friend is doing it for me, but he is bemused. Glenn says he has never come across a kitchen before that does not have space behind the floor units for pipework. In other words, the back of Ikea kitchen floor units have to fit flush against the wall and the waste and water pipes go below the units on the floor (pump needed for the waste) or through your cupboard space rather than behind it. I phoned the kitchen... (read more)
Bugbear56's Response to IndiaIan's Review
Written on: 27/04/2012
It isn't a design fault.
The issue is how UK electrics and plumbing are installed in housing. Ikea sell kitchens across Europe and they sell the same Kitchens cupboards regardless of what European country you are in.
Also Ikea cabinets are deeper than Kitchens from the likes of the DIY sheds and other mass produced kitchen suppliers. This means you end up with more cabinet space.
When you have visited and stayed in friends' houses who can't fit their dishes and pans into their kitchen cupboards due to the depth, you end up appreciating the wider depth cupboards.
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★★★★★
“IKEA for the DIYer - Perfect.”
Written on: 28/12/2011
On my fourth kitchen now as a semi-pro. I plan, buy and install myself. I do take longer than a pro (4 days all in after weeeks of planning)and have never had a missing part(be my own fault if I had right!). Cabinets are cabinets no matter where you buy them (unless you can do real wood with a real chippy). Just make sure you glue and screw. Only things I don't get are sinks, taps, dishwashers or ovens. Never try a fitter that hasn't been recommended by a friend and be prepared to get... (read more)
★☆☆☆☆
“DONT GO NEAR IKIA”
Written on: 26/11/2011 by NODROGMC
ORDERD AN IKIA KITCHEN AND MATCHING SPLASH BACKS TO THE WORK TOPS. 4 MOUNTHS LATER I AM STILL WATTING AND THEY SAY THEY HAVENT EVEN GOT THE ORDER TOGETHER YET. WHAT A TOTAL WASTE OF TIME AND MONEY CANT WATE TO SEE THE BACK OF THE HOLE THING IT HAS CAUSED SO MUCH BOTHER FOR ME. THE STAFF COULD NOT CARE A DAM ABOUT HOW MENY TIMES YOU CALL THEY DONT SEEM TO DO ANY THING SO MUCH FOR BEING REALLY EASY TO DEAL WITH STAY WELL A WAY DANGER (read more)
Guest's Response to NODROGMC's Review
Written on: 06/12/2011
Do you speak like you spell? because that may be causing the delay.
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Guest's Response to NODROGMC's Review
Written on: 11/01/2012
AGREE with the comment below.... Maybe a USER error!!!
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★☆☆☆☆
“Avoid IKEA kitchens,poor quality and terrible after sales.”
Written on: 26/11/2011 by andrewedgar (1 review written)
At least 12 parts missing or wrong sizes. Worktop 2 inches short meaning we had it fitted then IKEA paid to have it taken out and re fitted only after a further 4 week delay. We still have leaking pipework issues. The after sales from this company is appalling. Please avoid for your own sake and sanity. (read more)
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Showing 31 - 40 of 82 Reviews
★★★★★
“fantastic quality! fantastic service! fantastic fitters!”
Written on: 22/09/2011
I really feel the need to share my experience of buying a kitchen from IKEA. i admit it...i am a bit of a snob, and when me and my husband were initially looking at fitting out a new kitchen, IKEA wasn't even considered. When you think of IKEA, you think cheap prices= cheap quality right? wrong!! We just happened to be in the Nottingham store one boring saturday afternoon, and found ourselves walking into the kitchen department. the displays caught my eye so we picked up a catalogue and... (read more)
Guest's Comment
Written on: 28/10/2011
Anyone who thinks that this \"review\" wasn't written by the marketing department of IKEA is really gullible!
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Guest's Comment
Written on: 18/01/2012
I agree with the guest's response to guest's review, it can't be a true review. Having just had a kitchen installed by ikea I now know the meaning of nightmare... Don't do ikea for your own sanity, especially the installation company DTW.
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★☆☆☆☆
“Cheap and Nasty”
Written on: 12/09/2011 by peter888
IKEA kitchens may be cheap. But the quality is rubbish, fitting not great, dont accommodate for any pipes going behind cupboards etc. Typical flat packed off the shelf IKEA rubbish ! Spend a couple of grand more it will be worth it trust me. (read more)
Guest's Response to peter888's Review
Written on: 25/09/2011
I would say that no service void is needed at the back of the units if your plumbing is up to date and carried under the plinth at approx 100mm from floor.Service voids are now dated and are only needed for unprofessional lazy fitters. IKEA kitchens are practical and the quality is far better than B&Q`s Cooke & Lewis or Wickes. Not to mention the geniuslittle add ons that can be had at excellent prices. £50 for a soli wood chopping board at B&Q, £7.99 at IKEA!!
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Bugbear56's Response to peter888's Review
Written on: 27/04/2012
I agree with the guest's reply.
The issue isn't Ikea cupboards, as they are sold all around Europe, but UK housing stock.
If you are planning a new kitchen but aren't changing the electrics and gas then don't expect an Ikea kitchen to fit without cutting holes in the base cupboards.
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Bugbear56's Response to peter888's Review
Written on: 27/04/2012
I agree with the guest's reply.
The issue isn't Ikea cupboards, as they are sold all around Europe, but UK housing stock.
If you are planning a new kitchen but aren't changing the electrics and gas then don't expect an Ikea kitchen to fit without cutting holes in the base cupboards.
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★★★★★
“Simple, easy and cheap!”
Written on: 01/09/2011
I designed my kitchen using the Ikea Kitchen Planner. The Planner makes a list of all the items required for your design. I printed the requirements list off and popped to my local Ikea in Croydon. My kitchen's 3m x 1.8m. I purchased the items and they all fitted into my Range Rover! (you gotta like the flat packs!). As I'm a bit handy with tools, I installed the kitchen myself. The process couldn't be easier. The kitchen units, at first, appear to be a bit flimsy, but when installed and... (read more)
★★★★★
“We love our IKEA kitchen cabinets!”
Written on: 30/07/2011
We installed IKEA cabinets in our shore house two summers ago. When we started the planning and shopping process, I was dead set against IKEA cabinets based on IKEA furniture we had bought for our kids' dorm rooms and first apartments. But when we went to IKEA and actually looked at the products, they didn't look any different from what we had seen in cabinet stores, Home Depot, and Lowes. And the price was about 1/3 of the other stores we shopped. I couldn't argue against the IKEA... (read more)
★☆☆☆☆
“an absolute disgrace!”
Written on: 30/06/2011 by SamDavey
I started the process of purchasing a kitchen from the croydon branch of Ikea, the service to point of agreement and payment of the initial £100 pounds appeared quite fluid, although eventually was part of the issue with lack of detail, the initial installer was aggressive, so much so that he told us not to trust ikea they new nothing and to just agree with a hugely floored design which we could sort at a later date. we returned to ikea they sacked the installer apologised (read more)
Guest's Response to SamDavey's Review
Written on: 05/07/2011
Try using full stops may be then we would be able to understand your review!!!!!!!!!!!!!
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★☆☆☆☆
“Wouldn't recommend to my worst enemy”
Written on: 25/06/2011 by vanjaap (1 review written)
We started the process of buying the kitchen on 11 November 2010 and as I write (25 June 2011) we still don't have a completed kitchen. We paid #100 for the installer to come and measure on 11 Nov. They finally turned up and did the quote on 13 December. Went into the store in Wembley and paid on the same day. Was told it would all be delivered and fitted 22nd December. Finally delivered the units and fitted them plus temp worktops first week in March! Since then I have been chasing and... (read more)
Guest's Response to vanjaap's Review
Written on: 30/06/2011
i completely agree..
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Guest's Response to vanjaap's Review
Written on: 30/06/2011
Quick update, they told me my worktops would finally be delivered tomorrow after a 7 month wait. The courier rang at 18:47 this evening to say that actually they hadn't received them, so they wouldn't be delivering after all. So frustration and a complete waste of a days leave. I can't think of any other company that I have ever dealt with who are so utterly useless.
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★☆☆☆☆
“couldnt buy kitchen”
Written on: 19/06/2011
we have just returned from ikea in oldham looking at their kitchens. we have spent weeks looking all over the north west. every other shop that we have been to have offered a free design and planning service, however ikea want £100. we approached a guy about planning our kitchen and were told because it was sunday he was too busy to help us even though he was only walking round. we had £5,000 to spend so as you can imagine another store will now be getting our money. (read more)
Guest's Comment
Written on: 17/07/2011
I'm very surprised by this review. I went into the Ashton branch yesterday and the guy who did our plan for us was brilliant. He spent around 40 mins with us, we had a good idea of what we wanted and had all dimensions etc with us and there was no charge whatsoever. He printed off the plan and gave it to us at the end of the visit with itemised and priced list. I could'nt fault their service and attention to detail. I will be fitting the kitchen myself and at around £3000 for their top of the range gear I won't be looking anywhere else.
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★☆☆☆☆
“Bought a 36" wide gas stove from Ikea Burlington Ont....”
Written on: 17/05/2011 by Al in Ontario (1 review written)
Bought a 36" wide gas stove from Ikea Burlington Ont. it was missing the
connector, Ikea customer service could not care less they simply referred
to Whirlpool. What a joke, here I am 60 days later and cooking on a
hotplate. You can not even call Whirlpool you must go through a dist.
I would not recommend Ikea to anyone. They do not back up their products.
(read more)
★★★★★
“Just installed an IKEA Kitchen. All went together...”
Written on: 09/05/2011
Just installed an IKEA Kitchen. All went together brilliantly well, nothing missing.
I think in particular the storage solutions are fantastic. I have pull out storage etc in all the base units and cost a fraction of anywhere else.
One point however is the fact that there is no allowance for pipes etc behind the cabinets so if you have loads of pipes be prepared to attach to battens, which may mean deeper worktops. Not a problem in my case as went for made to measure worktops also...
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★★★☆☆
“ While there were major communication issues with the...”
Written on: 16/04/2011 by 62jay (1 review written)
While there were major communication issues with the original installer from Aussemble who gave me the wrong my Ikea kitchen was installed in March 2011. Had to return two damaged shelves that were discovered when the pantry. I have noted a lip in the join on the benchtop and fine scratches began appearing on the matt black laminated benchtop within 2 days of installation, meaning the surface isn't durable. Reported this to Ikea as a quality issue on March 27, in person at Ikea Logan, and... (read more)
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Imsupergreen's Comment
Written on: 07/06/2013
IKEA seems to just keep making mistake after mistake. Almost as if it's intentional. Anyway, just go through somebody else and think about OTHER businesses right now ;)