Ikea Kitchens Reviews

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★★☆☆☆
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Ikea Kitchens

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Latest Reviews

★☆☆☆☆

“Shambolic”

Written on: 05/06/2015 by Disgruntled1237 (1 review written)

Ikea do not believe in the art of comunication. Once you have signed they seem as if they do not care. The only way I have been able to speak to anyone is to do a 90 mile round trip as it is quicker than trying to get them on the phone. I would not reccomend them to anyone… Read Full Review

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★★★★★

“best kitchen ever”

Written on: 31/05/2015 by alexandra60 (1 review written)

I purchased a cherry wood kitchen twenty years ago. As the wood had a few marks on it( after a family use for all that time) last year i painted the door and drawer fronts. The units, worktop and sink are STILL in superb order. Looking for a new kitchen due only to an extension to the kitchen. Will have NO problems choosing ikea again. The pull Larder is a MUST.They are BRILLIANT and well worth the money… Read Full Review

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★☆☆☆☆

“I ordered a full kitchen (cabinets & appliances) at...”

Written on: 28/05/2015 by Mike33456 (1 review written)

I ordered a full kitchen (cabinets & appliances) at the Elizabeth, NJ store. Only 1/2 the order was delivered as promised. I have no idea when, or if, the remaining kitchen will be delivered. Numerous phone calls and emails for information get no response. Something is very wrong at the Elizabeth store. Once everything is paid for you are ignored. The service dept is useless. I have been without a kitchen for weeks now. IKEA has been a nightmare. … Read Full Review

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Mike33456's Response to Mike33456's Review

Written on: 31/05/2015

I have since heard from IKEA and all seems good. Items that were out of stock are bing delivered this week. So, OK 3-4 stars!!

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★☆☆☆☆

“The IKEA installed wall cabinets fell off the wall”

Written on: 26/05/2015

I had a beautiful kitchen installed last August by IKEA, I admit I was very happy with the results. On April 4th it came crashing off the walls. I lost everything, my grandmothers water pitcher, depression era glasses, my mother-in-laws bells, a set of China and numerous other pieces. Not a single inspector or appraiser has ever said it was anything but the installers fault. It has taken 6 weeks for them to replace and now they choose to argue about the replacement value of my lost items. I… Read Full Review

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★☆☆☆☆

“Screwed twice”

Written on: 15/05/2015 by ndSilva206 (1 review written)

I bought a complete abstract kitchen and a year in the finish started to bubble. The line was discontinued and I had to raise hell to get all doors exchanged instead of just the ones with problems. The newer doors supposedly had the problem rectified. 10 years later the finish is peeling off all the doors and drawers and even though they now have a 25 year warranty I was told they can do nothing.I complained on their website and no one has responded. My suggestion is to take them to small… Read Full Review

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★★☆☆☆

“Do not order kitchen counter through Ikea”

Written on: 23/04/2015 by SusanLR (1 review written)

I never write negative reviews. But I am so angry right now, and this is the only recourse I have at this point. I am a big Ikea fan. So it made sense for us to get an Ikea kitchen when we decided to renovate. We waited for the new system to come out, and are very happy with how the cabinets look. We had the usual hiccups, but overall getting the cabinets ordered and installed was easy. We hired an Ikea and installer and it took just a few days. So why am I mad? Because we decided to go… Read Full Review

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Enriquetareyna's Response to SusanLR's Review

Written on: 25/04/2015

You are happy to have your kitchen installed so fast. I had to return my items 6 times...they sent another one's stuff..returned damaged pieces,arrived when they
were told not to..it took us more than a month delay of remodeling time....
We bought it last February and hope to get it installed this 27....they have pieces not in stock...so who knows..
Horrid experience

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Geoffmuk's Response to SusanLR's Review

Written on: 17/05/2015

Similar situation here: kitchen ordered in November, including provisional order for worktops (approximate measurements only as couldn't be final until all cabinets fitted, together with temporary worktop from Ikea). Delivery arrived and installed as agreed in January. No problems so far, and happy with how things looked. THEN, re-measured for worktop, firm, final order placed in February with committed delivery date March 22nd (Sunday). Not delivered. Called Ikea: had to be couriered to address because as stone, couldn't be delivered by Ikea (?) and no deliveries on a Sunday.. Arranged delivery for following day. Delivery incomplete. Called Ikea: delivery order had been split into two, rest to be delivered March 29th. (Except it couldn't be because that was another Sunday...). Delivery eventually arrived, but item missing. Called Ikea: splash back for hob had been cancelled from original provisional order, re-ordered, then cancelled again. Rather than wait, we requested installation of the items we had received in early April The worktops were a very tight fit and minor damage to recently re-plastered walls, BUT. a big BUT, the upstands were oversized and would never fit. Called Ikea again. Firstly, items were to be re-ordered from Germany. Secondly THREE WEEKS LATER, they were going to be take to a stone mason's facility to be trimmed down to correct size. The upshot is that it's now near the end of May (6 months after original order), and kitchen is still not fully finished. No final installation date as yet provided,. As well as this prolonged installation time frame, it's WE, the customer, who are calling Ikea to find out what's happening, not Ikea calling us. Never again Ikea!!

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★☆☆☆☆

“IKEA makes something so simple EXTREMELY difficult”

Written on: 21/04/2015 by Christofer6 (1 review written)

Just give me the catalog with all the info, an order sheet, an account to set up to pay for it and a list of contract services if necessary. Instead you give me 2 competent people that are impossible to get in contact with and 2 dozen other staff that are completely confused as to what is going on that will only tell you to keep trying to contact one of the 2 people that knows what is going on. Thanks for wasting my after noon over something as stupid as making a payment on a balance due, next… Read Full Review

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★☆☆☆☆

“MOST DISORGANIZED COMPANY EVER!!!”

Written on: 19/04/2015 by 135Maurer (1 review written)

WE HAD THE MOST HARROWING EXPERIENCE BY GOING BACK TO THEM AT LEAST 25 TIMES FOR COMPLETING OUR KITCHEN AS THEY EITHER NEVER HAD THE PARTS OR GAVE US THE WRONG PART!!! IT IS FAR BETTER TO GO TO A KITCHEN SPECIALIZED COMPANY AND WORKS FAR MORE EFFECTIVELY & CHEAPER IF YOU CALCULATE ALL THE HARASSMENT & TIME WASTED!!!!!!!!!!!… Read Full Review

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★☆☆☆☆

“Go elsewhere”

Written on: 01/04/2015 by Liap452 (1 review written)

In store 'experts' know nothing about kitchen design and fitting and advise inappropriate items, normally at great expense. Delivery came with some important items missing and extras I didn't order. As with everything at ikea it is style over substance. A kitchen is a big financial investment and the company should treat it as such and get the service right… Read Full Review

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★☆☆☆☆

“Buy elsewhere - completey useless ”

Written on: 01/04/2015 by Higgins423 (1 review written)

I can only echo the other reviewers giving one star on here. I toyed with going somewhere else, but chose ikea because of speed and price. But it's taken forever (still not finished and now 7 weeks later than quoted) and it's not been that cheap. The store experience is time consuming and unpleasant. The installation visit meant making some changes to the design - which the store couldn't complete resulting in a two week delay. When they eventually delviered late, they delivered things i… Read Full Review

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★★★★★

“Home built kitchen at a great price”

Written on: 28/03/2015 by Misswelder (1 review written)

I bought an entire akrum kitchen set up I rented the good old uhaul and filled her right up myself! If you are a literate human being, and can diligintly follow easily understood drawings, IKEA kitchen is for you!!! this build is quick and easy and the options are endless for hardware, and hinges, and drawers. I absoloutly love the products. They go together beautifully! Also the customization never ends. All products are tailored to your liking. I loved choosing and building an entire… Read Full Review

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★☆☆☆☆

“Dont do it!!!”

Written on: 26/03/2015 by KenyaParks79 (1 review written)

if you are a Schaumburg Ikea store shopper looking for a kitchen. The designers and the installers are a total freaking nightmare. they have absolutely no idea what they are doing. I have never seen anything like it in my entire life. So full of it its unreal!… Read Full Review

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★★☆☆☆

“Ikea kitchen delivery and fitting experience”

Written on: 24/03/2015 by bertierussell (1 review written)

Bit of a long story....... Planned the kitchen so it would be finished by Xmas 2014 No such luck! Had a very good Ikea guy came and measured and sent several designs July 2014. Went on and purchased the kitchen in store August 2014 and thrilled with the design and quote. Order delivered for October 2014 from different delivery companies and different parts of Ikea. PARTS MISSING and some items not required? Fitters came from a company contracted by Ikea who also 'contracted - out' to self -… Read Full Review

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★★☆☆☆

“The kitchen will look great once I get the missing...”

Written on: 19/02/2015 by elisol (1 review written)

Its been 3 weeks since my kitchen was installed. I can say it looks good but not as good as the ones in the store. If you want it installed, plan to spend AT LEAST twice the price the store advertises. At delivery, make sure every single item you ordered is delivered. Costumer service is non-existing!… Read Full Review

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★☆☆☆☆

“Kitchens nightmare unlimited. ”

Written on: 19/02/2015 by vrO'Hara456 (1 review written)

The name of this company should be kitchen nightmares unlimited. DO NOT BUY A KITCHEN FROM IKEA. Mines not even installed yet and every last thing about this purchase is a very bad experience. Do not trust their designer/installer providers… Read Full Review

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★★★★★

“tyngard kitchen”

Written on: 04/01/2015 by YairJordan251 (1 review written)

I have been fitting kitchens for 27 yrs and whilst doing our usual sunday stroll around ikea, got my eyes on the tynsgard kitchen display .cut to the chase drew a design to fit our home and bought it fitted it love it. Top quality carcassing . Top of the range hinges unbelievable prices . Not even bnq bog standard units cant beat ikea and know where near the quality thanks ikea… Read Full Review

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★☆☆☆☆

“Kitchens are great Installation experience DREADFUL”

Written on: 13/12/2014 by 216Power (1 review written)

In August 2011, I bought a kitchen for a rental property + decided to buy installation as well (at £949) When the pieces arrived the worktop was too short (ie mis-measured or mis-communicated.)+ I had been supplied with additional pieces that were not needed (not in-vision side panels, that had been charged for) The top was re-ordered which meant a re-visit on 7.11.11, 3 months after I had been debited the full amount, + a disruption for the tenant. The kitchen was installed up to a point with… Read Full Review

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★☆☆☆☆

“Horrible”

Written on: 06/12/2014 by 405Stewart (1 review written)

Horrible customer services. Still waiting on 16 cabinet doors. No one knows what happened to them… Read Full Review

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★★☆☆☆

“Very poor customer service, average quality product”

Written on: 26/11/2014 by Nokd69 (1 review written)

Bought and self-fitted over a year ago. Worktop is good value and units ok, however since discovered I could have got solid built, better quality units, from howdens for less money. My biggest issue is quality of handles. Ours started to flake, bubble after 7 months. Unfortunately, we didn't get around to customer services to report this until 13 months had elapsed . Ikeas response??? Couldn't care less, wouldn't even consider a discount on replacements, despite them clearly being poor quality… Read Full Review

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★☆☆☆☆

“Terrible Ikea Kitchens”

Written on: 21/11/2014

I paid for an Ikea kitchen early July and now it's November and I am still waiting for parts to be delivered and doors to be exchanged. I had absolutely horrible experience and will not recommend anyone to consider ikea kitchens. … Read Full Review

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Mamajojo179's Comment

Written on: 03/12/2014

I live in Canada and have the same issue..running around calling and no answer.. Wish I did my reasearch early.

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