Ikea Kitchens Reviews

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Ikea Kitchens

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Latest Reviews

★☆☆☆☆

“Terrible experience”

Written on: 19/08/2016 by PierreNielsen95 (1 review written)

The buying process was painful beyond belief. Poorly trained staff, out-dated IT systems, and a general lack of attention to detail meant the purchase and design process took over ten hours and four store visits. When it arrived there were four key components that the designer omitted from the plan. The sink is out of stock and you cannot find suitable replacements (we were lucky and managed to get the correct model secondhand). All the sizing is non-standard which means binning our Bosch… Read Full Review

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★☆☆☆☆

“PLEASE READ: DO NOT BUY AN IKEA KITCHEN/Domsjo sink!”

Written on: 14/08/2016 by tm221uk (1 review written)

My customer purchased a kitchen from IKEA on the 23rd of May 2016. The kitchen has been based around the Domsjo sink (product code 902.225.39). This particular sink is a bespoke design and only found at IKEA, it has an over the sink pan draining cupboard and because of the sink dimensions you have to use the IKEA work top which is extra wide as all of the cabinets in this range are wider than a normal cabinet. You also need this specific sink to allow the overhead drainage cupboard to work… Read Full Review

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★☆☆☆☆

“worse kitchen ever even ”

Written on: 02/07/2016 by AnniePatton475 (1 review written)

I am self employed and do kitchens and bathrooms the design of the kitchens is very poor staff not having knowledge of there products not there fault just ikea poor training... bad idea from there legs how there designed and dont have 4 to a cabinet ordered work tops as if they need cutting down the veneer is already on... wrong fittings flimsy just ask one question go to bq do you get colour fill yes you do do you at ikea no they don't do it just ask yourself that question because you will be… Read Full Review

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★★★☆☆

“IKEA Kitchens: A View From A Kitchen Fitter”

Written on: 09/04/2016 by FrankHayes (1 review written)

I am a professional kitchen fitter and am in the process of fitting a large customer ordered and IKEA supplied kitchen. The design and fitting of any new kitchen is fraught with complexity involving electrics, plumbing, joinery and likely plastering, tiling and gas fitting. The average contract employed kitchen fitting team is often given too short a time to install a kitchen correctly and the temptation to cut corners is high. A number of components of the IKEA kitchen were either incorrectly… Read Full Review

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★★☆☆☆

“Kitchens with faulty doors”

Written on: 21/03/2016 by Abigaylez25 (1 review written)

Really bad customer service nobody seems to care after youre purchase my kitchen has been faulty from the of set. Staff are not trained in products. Take away bar codes and there lost totaly! Mr shanley Belfast… Read Full Review

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★★★☆☆

“Great Kitchen - Miserable Service”

Written on: 14/03/2016 by worthitall (1 review written)

We always dreamed of having a new IKEA kitchen in our house. Frankly, IKEA kitchens are great. Well built and stylish and not an inch of space wasted. The downside is dealing with IKEA to get your IKEA kitchen. Nobody I know ever got everything delivered in one hit. Maybe IKEA just likes to keep you coming back to their store to pick up the missing pieces? It took me five trips, lining up at checkouts, exchange counters, information counters. It was very frustrating until I realised that I had… Read Full Review

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★★★★★

“Perfect fitted kitchen”

Written on: 10/03/2016 by ClaireSpencer1956 (1 review written)

I have a friend who is a retired builder who just loves IKEA kitchens. He has renovated numerous houses and always he's fitted IKEA kitchens. I have just had a large utility and kitchen done with the plain grey units,planned,sorted,collected ( not ordered and delivered , ) and fitted by him all I did was choose the doors and handles. It is a work of art. So solid,sturdy and just beautiful. I've had 2m x 1.5 m island with granite and a run of 2m with the sink in. Having watched it being fitted… Read Full Review

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Linnett300's Comment

Written on: 29/03/2016

i wonder if you live in the london area and if you would be willing to share the name of your IKEA kitchen installer? I like their kitchens but I don't know anyone who would install.

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Sarajones11's Comment

Written on: 05/04/2016

Hello, also looking for a recommended kitchen installer, would it be ok to post details?

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★☆☆☆☆

“Just order a new kitchen and now after reading some...”

Written on: 08/03/2016 by obMcCann222 (1 review written)

Just order a new kitchen and now after reading some reviews with most of them with only 1 star, Not to happy about it, and the reports of parts missing and the work Is poor , now before I make the deal ,after CTW come out to confirm the plan , I now need some more information about the work before I make the deal… Read Full Review

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★☆☆☆☆

“IKEA Croydon - Kitchens - "I'VE BEEN CHEATED BY YOU"”

Written on: 03/03/2016 by Alfredr241 (1 review written)

Purchased an IKEA kitchen at IKEA Croydon, was promised £ 100 pound vouchers for each £ 1000 pounds spent. The sales person claimed the vouchers will be delivered when the kitchen is delivered. Kitchen delivered but two kitchen drawer fronts were missing from delivery. This is indeed a bit surprised IKEA cannot manage their logistics better is the orders should print a list of every part required. After 5 weeks of delivery drawer fronts still missing. After several calls and three visits to… Read Full Review

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★★★★★

“beautiful kitchen”

Written on: 27/02/2016

My husband is very handy. He assembled each cabinet and mounted the entire kitchen himself a few years ago. We purchased the granite at IKEA as well. The assembly took time as did the mounting. The granite was installed professionally by the granite people. My kitchen is fabulous! IKEA helped us with the plan, my husband did the rest. You definitely have to know what you are doing if you want to install it yourself. The product is excellent. I have seen other people's kitchens that were done… Read Full Review

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★☆☆☆☆

“Avoid IKEA and DTW their installers”

Written on: 13/02/2016 by Scarlett225 (1 review written)

I am still waiting nearly two years later for poorly fiited kitchen to be sorted, hob doesn't work, custom made worktop lets in water, cooker drips into top draw and now 7 visits later things haven't been sorted avoid like the plague will never recommend… Read Full Review

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★☆☆☆☆

“DTW and IKEA customer service”

Written on: 23/12/2015 by Numpt1980 (1 review written)

We paid IKEA £7500 for a kitchen this included £2500 for fitting by DTW we paid in full in July because IKEA needed to order the kitchen and this would take 6 weeks they started the first week in September what a mistake we made choosing IKEA to fit the kitchen we are still having problems in December with poor workmanship and horrendous customer service yet another water leak all under our new wooden floor and a wrongly fitted gas meter they took out and put back incorrectly but surprisingly… Read Full Review

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Dr62's Response to Numpt1980's Review

Written on: 28/12/2015

Couldn't agree more. DTW fitted our Ikea kitchen five years ago and we were deeply unimpressed. The electricians were quick, efficient and tidy but, with the exception of one lad, the fitters were absolutely terrible. We had loads of issues: scratched door, wrongly fitted handle, end panel secured with just silicone, leaks,and even a waste pipe that went uphill! They failed to take away their rubbish as previously agreed and any attempt to contact their HQ always resulted in an excuse or a brush off. Avoid this shower!

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★☆☆☆☆

“hammarp oak worktop”

Written on: 11/12/2015 by sequoiadendrum (1 review written)

Followed instructions on oiling before fitting.The first time we wiped it down[mild detergent as per instructions] the colour faded and wood became rough.Rubbed down with fine sandpaper and oiled again [as per insructions] Same thing happened.As soon as it gets wet this is what happens.So if you want a hardwearing durable worktop that you can use,dont buy this one. Does anyone know of another finish that i can use?… Read Full Review

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Sakki's Response to sequoiadendrum's Review

Written on: 06/04/2016

All wooden worktops, no matter how expensive, will get water damage. There's not enough oil in the world to stop it, nor varnish. Some fake wooden ones now are outstanding. Even DRY stores stock a few. Hope this helps, albeit rather late.

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★★★★★

“Vast improvements, top quality ”

Written on: 11/12/2015 by afDickinson140 (1 review written)

Because I work in the timber/kitchen industry I know the good from the bad as far as quality goes. I have very high standards. It took me a long time to decide on ikea. My kitchen was installed this week; IKEA units are superb. Heavy sturdy construction, great soft close/hinges. Unique styles instead of 'the usual'. I elected to use DTW to install as I figured they were best placed to do the best job; the 2 fitters were professional from the outset and worked cleanly, quickly and with… Read Full Review

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★★☆☆☆

“Bejublad oven designed with NO alarm...”

Written on: 04/11/2015

Having bought an IKEA kitchen, as per other reviewers, we were shocked to realise there was no service gap and we had to cut holes in the floor cabinets to accommodate pipes. Once the Bejublad oven (made by Electrolux) was installed, I realised that there is no alarm. Googling this, it appears that the US model has an alarm included, but not the UK one. There is a 'timer' which consists of three quick beeps which can only be heard if you happen to be in the kitchen at the time they go off at… Read Full Review

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★☆☆☆☆

“'Rediscover the joy of the kitchen' - more like a...”

Written on: 13/10/2015 by RachelTwissell (1 review written)

Wished I had seen this website before I'd purchased my IKEA kitchen in July 2015 and paid £7500 - the kitchen is still not usable or completed yet October 2015. I love IKEA stuff but this experience has been a nightmare and i'm just so shocked and disappointed by IKEA's complete lack of Customer Service. As other reviewers have said IKEA do not care once you've paid your money. No one ever calls you, you go to the store and they tell you they will sort something and don't, you phone their… Read Full Review

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★★★☆☆

“IKEA METOD KITCHEN”

Written on: 25/09/2015 by StephenGreer (1 review written)

RECENTLY INSTALLED A IKEA METOD KITCHEN THEY DID NOT EXPLAIN THAT THERE WAS NO SPACERS AT THE BACK OF THE CABINETS TO ALLOW FOR PIPES AND PLUMBING SO WE HAD TO FIX THE UNITS 25MM AWAY FROM THE WALL SO NOW HAVE A KICHEN WITH A 25MM GAP AROUND MY IKEA KITCHEN AND HAVE NO IDEA HOW TO RESOLVE THIS PROBLEM WITH A SPLASH BACK, I WOULD BE VERY CAUTIOUS WHEN BUYING A IKEA KITCHEN AND MAKE SURE TO EXPLAIN TO THE IKEA SHOWROORM WHAT PIPES,SOCKETS AND ANY OTHER OBSTRUCTIONS YOU HAVE AS THIS KITCHEN IS… Read Full Review

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Wgsmiami's Comment

Written on: 07/10/2015

BEWARE IKEA Kitchens are NOT Designed to be in the Kitchen as per my experience today dealing with IKEA After Sale Department of Sunrise Florida, IKEA's Warranty Representative mentioned their kitchen could not be exposed to HEAT, Humidity, Normal Cleaning or near any water source, If exposed to any of these elements YOUR WARRANTY WILL BE DENIED. PERIOD, If you plan to buy a kitchen from IKEA make sure you install it in your bedroom and buy a REAL KITCHEN SOMEWHERE ELSE, because IKEA Kitchen might not look bad but KISS YOUR WARRANTY GOODBY if you use your kitchen like a kitchen, Oh and make SURE your kitchen will not be DISCONTINUED soon because that also mean YOUR WARRANTY IS DENIED. PERIOD, if you get them on a good day they might listen to you but a day like today they DO NOT GIVE A DAMM ABOUT THE CUSTOMER because they already got their MONEY!

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★☆☆☆☆

“Shambolic”

Written on: 05/06/2015 by Disgruntled1237 (1 review written)

Ikea do not believe in the art of comunication. Once you have signed they seem as if they do not care. The only way I have been able to speak to anyone is to do a 90 mile round trip as it is quicker than trying to get them on the phone. I would not reccomend them to anyone… Read Full Review

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★★★★★

“best kitchen ever”

Written on: 31/05/2015 by alexandra60 (1 review written)

I purchased a cherry wood kitchen twenty years ago. As the wood had a few marks on it( after a family use for all that time) last year i painted the door and drawer fronts. The units, worktop and sink are STILL in superb order. Looking for a new kitchen due only to an extension to the kitchen. Will have NO problems choosing ikea again. The pull Larder is a MUST.They are BRILLIANT and well worth the money… Read Full Review

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★☆☆☆☆

“I ordered a full kitchen (cabinets & appliances) at...”

Written on: 28/05/2015 by Mike33456 (1 review written)

I ordered a full kitchen (cabinets & appliances) at the Elizabeth, NJ store. Only 1/2 the order was delivered as promised. I have no idea when, or if, the remaining kitchen will be delivered. Numerous phone calls and emails for information get no response. Something is very wrong at the Elizabeth store. Once everything is paid for you are ignored. The service dept is useless. I have been without a kitchen for weeks now. IKEA has been a nightmare. … Read Full Review

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Mike33456's Response to Mike33456's Review

Written on: 31/05/2015

I have since heard from IKEA and all seems good. Items that were out of stock are bing delivered this week. So, OK 3-4 stars!!

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