Ikea Kitchens Reviews

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★★☆☆☆
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Ikea Kitchens

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Latest Reviews

★☆☆☆☆

“25 year kitchen warranty ”

Written on: 22/03/2017 by Murphy-Alt146 (1 review written)

I bought the kitchen because they claim a 25 year warranty, this is not true. Spent over 2 hours on the phone to be told that the kitchen Filipstad was discontinued and I have to go to the store to get a resolution. If the Kitchen customer service cant order parts because it is discontinued how will a store associate who I have found next to useless as far as issues are concerned. They refer you to the customer service number. Round and round....bottom line, they are claiming 25 year… Read Full Review

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★★★★★

“Fantastic Service from start to finish”

Written on: 22/02/2017 by leahwakefield (1 review written)

We chose to book an instore appointment at Ikea Manchester to plan our kitchen with one of the team. He was very friendly and personal, he came up with new ideas we hadn't thought of to improve the layout. We had several appliances we wanted to fit in a small place and he came up a great layout to fit, which works very well for us. We went home to consider options and then decided to book another appointment to make a couple small adjustments. This time we worked with him, again he was friendly… Read Full Review

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★★★★★

“BRILLIANT KITCHENS”

Written on: 13/01/2017 by Jacobs460 (1 review written)

EXCELLENT VALUE FOR MONEY AND FANTASTIC AFTERSALES… Read Full Review

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★★★★★

“Really Impressed”

Written on: 23/12/2016 by BrodyNorwood (1 review written)

IKEA REF 186-229664 I was really impressed with the entire service provided by IKEA. The planning, delivery and installation was brilliantly managed by the Manchester kitchen installation team from start to finish. Everyone has commented on how fantastic the kitchen looks and amazed by the value. This includes people in the trade. The interest free credit option is an added bonus so you don't have to shell out your'e hard earned cash in one go. Well done IKEA!… Read Full Review

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★★★★☆

“Quality product”

Written on: 14/12/2016 by JMoSJones (1 review written)

Ref.186-229491 Previously had a kitchen from IKEA before moving home recently. Returned to purchase a new kitchen , and have again been very pleased with the quality of the product. We had an initial hic-cup with delivery but the installation team were able to resolve this and delivery and fitting were all within the original timescale. Again very pleased with the quality of the units and the fitting by an excellent small team. Very efficient and clean and tidy. Disappointed that some… Read Full Review

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★☆☆☆☆

“To the Ikea owner - close your kitchen department in...”

Written on: 21/11/2016 by Saige382 (1 review written)

Dear Ikea Boss, Mr Ingvar Kamprad You should seriously consider to close your UK kitchen sale for a general refit. Chocking experience. Things missing in delivery, wrongly delivered, incompetent planners, fitting contractors who are trying their best however you can't speak to them. You can write. Difficult questions are conveniently forgotten. It does look good but the process of planning, buying, delivering and fitting is terrible. Lack of communication between teams doing handover… Read Full Review

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★★★☆☆

“Poor finishing touches.”

Written on: 08/11/2016 by 429Andrews (1 review written)

Although the standard of the kitchen itself is fair enough for the price, when you open cupboard doors you immediateltly notice the "spare" shelving holes left uncapped and hinge covers missing. Having had extra work carried out, namely new tiles on wall between worktop and wall units and floor tiled the standard of tiling was poor, mainly let down by poor finishing in corners and poorly fitting plastic edging strip - looks lika rush job although floor tiles were better, they advised to… Read Full Review

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★★★★☆

“IKEA METOD Kitchen - Excellent if you install it yourself”

Written on: 07/10/2016

I recently designed and installed a METOD kitchen myself from scratch. I have never done anything like that before, and although time-consuming - 10 weeks start to finish -I was pleased at how relatively easy it all was, though there were definite areas for improvement. Plus points: Luckily IKEA is only 4 miles away so the necessary frequent trips were not such a nightmare to make. The quality of the cabinets is first class - durable and sturdy, and easy to assemble, once you get used to the… Read Full Review

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★☆☆☆☆

“Terrible experience”

Written on: 19/08/2016 by PierreNielsen95 (1 review written)

The buying process was painful beyond belief. Poorly trained staff, out-dated IT systems, and a general lack of attention to detail meant the purchase and design process took over ten hours and four store visits. When it arrived there were four key components that the designer omitted from the plan. The sink is out of stock and you cannot find suitable replacements (we were lucky and managed to get the correct model secondhand). All the sizing is non-standard which means binning our Bosch… Read Full Review

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★☆☆☆☆

“PLEASE READ: DO NOT BUY AN IKEA KITCHEN/Domsjo sink!”

Written on: 14/08/2016 by tm221uk (1 review written)

My customer purchased a kitchen from IKEA on the 23rd of May 2016. The kitchen has been based around the Domsjo sink (product code 902.225.39). This particular sink is a bespoke design and only found at IKEA, it has an over the sink pan draining cupboard and because of the sink dimensions you have to use the IKEA work top which is extra wide as all of the cabinets in this range are wider than a normal cabinet. You also need this specific sink to allow the overhead drainage cupboard to work… Read Full Review

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★☆☆☆☆

“worse kitchen ever even ”

Written on: 02/07/2016 by AnniePatton475 (1 review written)

I am self employed and do kitchens and bathrooms the design of the kitchens is very poor staff not having knowledge of there products not there fault just ikea poor training... bad idea from there legs how there designed and dont have 4 to a cabinet ordered work tops as if they need cutting down the veneer is already on... wrong fittings flimsy just ask one question go to bq do you get colour fill yes you do do you at ikea no they don't do it just ask yourself that question because you will be… Read Full Review

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★★★☆☆

“IKEA Kitchens: A View From A Kitchen Fitter”

Written on: 09/04/2016 by FrankHayes (1 review written)

I am a professional kitchen fitter and am in the process of fitting a large customer ordered and IKEA supplied kitchen. The design and fitting of any new kitchen is fraught with complexity involving electrics, plumbing, joinery and likely plastering, tiling and gas fitting. The average contract employed kitchen fitting team is often given too short a time to install a kitchen correctly and the temptation to cut corners is high. A number of components of the IKEA kitchen were either incorrectly… Read Full Review

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★★☆☆☆

“Kitchens with faulty doors”

Written on: 21/03/2016 by Abigaylez25 (1 review written)

Really bad customer service nobody seems to care after youre purchase my kitchen has been faulty from the of set. Staff are not trained in products. Take away bar codes and there lost totaly! Mr shanley Belfast… Read Full Review

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★★★☆☆

“Great Kitchen - Miserable Service”

Written on: 14/03/2016 by worthitall (1 review written)

We always dreamed of having a new IKEA kitchen in our house. Frankly, IKEA kitchens are great. Well built and stylish and not an inch of space wasted. The downside is dealing with IKEA to get your IKEA kitchen. Nobody I know ever got everything delivered in one hit. Maybe IKEA just likes to keep you coming back to their store to pick up the missing pieces? It took me five trips, lining up at checkouts, exchange counters, information counters. It was very frustrating until I realised that I had… Read Full Review

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★★★★★

“Perfect fitted kitchen”

Written on: 10/03/2016 by ClaireSpencer1956 (1 review written)

I have a friend who is a retired builder who just loves IKEA kitchens. He has renovated numerous houses and always he's fitted IKEA kitchens. I have just had a large utility and kitchen done with the plain grey units,planned,sorted,collected ( not ordered and delivered , ) and fitted by him all I did was choose the doors and handles. It is a work of art. So solid,sturdy and just beautiful. I've had 2m x 1.5 m island with granite and a run of 2m with the sink in. Having watched it being fitted… Read Full Review

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Linnett300's Comment

Written on: 29/03/2016

i wonder if you live in the london area and if you would be willing to share the name of your IKEA kitchen installer? I like their kitchens but I don't know anyone who would install.

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Sarajones11's Comment

Written on: 05/04/2016

Hello, also looking for a recommended kitchen installer, would it be ok to post details?

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★☆☆☆☆

“Just order a new kitchen and now after reading some...”

Written on: 08/03/2016 by obMcCann222 (1 review written)

Just order a new kitchen and now after reading some reviews with most of them with only 1 star, Not to happy about it, and the reports of parts missing and the work Is poor , now before I make the deal ,after CTW come out to confirm the plan , I now need some more information about the work before I make the deal… Read Full Review

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Mikecheshire's Comment

Written on: 11/11/2016

So you gave a 1 star review based on other reviews rather than your own experience? Weird !

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★☆☆☆☆

“IKEA Croydon - Kitchens - "I'VE BEEN CHEATED BY YOU"”

Written on: 03/03/2016 by Alfredr241 (1 review written)

Purchased an IKEA kitchen at IKEA Croydon, was promised £ 100 pound vouchers for each £ 1000 pounds spent. The sales person claimed the vouchers will be delivered when the kitchen is delivered. Kitchen delivered but two kitchen drawer fronts were missing from delivery. This is indeed a bit surprised IKEA cannot manage their logistics better is the orders should print a list of every part required. After 5 weeks of delivery drawer fronts still missing. After several calls and three visits to… Read Full Review

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★★★★★

“beautiful kitchen”

Written on: 27/02/2016

My husband is very handy. He assembled each cabinet and mounted the entire kitchen himself a few years ago. We purchased the granite at IKEA as well. The assembly took time as did the mounting. The granite was installed professionally by the granite people. My kitchen is fabulous! IKEA helped us with the plan, my husband did the rest. You definitely have to know what you are doing if you want to install it yourself. The product is excellent. I have seen other people's kitchens that were done… Read Full Review

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★☆☆☆☆

“Avoid IKEA and DTW their installers”

Written on: 13/02/2016 by Scarlett225 (1 review written)

I am still waiting nearly two years later for poorly fiited kitchen to be sorted, hob doesn't work, custom made worktop lets in water, cooker drips into top draw and now 7 visits later things haven't been sorted avoid like the plague will never recommend… Read Full Review

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★☆☆☆☆

“DTW and IKEA customer service”

Written on: 23/12/2015 by Numpt1980 (1 review written)

We paid IKEA £7500 for a kitchen this included £2500 for fitting by DTW we paid in full in July because IKEA needed to order the kitchen and this would take 6 weeks they started the first week in September what a mistake we made choosing IKEA to fit the kitchen we are still having problems in December with poor workmanship and horrendous customer service yet another water leak all under our new wooden floor and a wrongly fitted gas meter they took out and put back incorrectly but surprisingly… Read Full Review

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Dr62's Response to Numpt1980's Review

Written on: 28/12/2015

Couldn't agree more. DTW fitted our Ikea kitchen five years ago and we were deeply unimpressed. The electricians were quick, efficient and tidy but, with the exception of one lad, the fitters were absolutely terrible. We had loads of issues: scratched door, wrongly fitted handle, end panel secured with just silicone, leaks,and even a waste pipe that went uphill! They failed to take away their rubbish as previously agreed and any attempt to contact their HQ always resulted in an excuse or a brush off. Avoid this shower!

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