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| Quality of website | 5.8/10  |
|---|---|
| Value for Money | 5.7/10 |
| Reviewer Rating | 4.4/10 |
| Overall Rating | 4/10  |
Full review by
paulinethegreat
on 13th Feb 2008
User Rating : 1
Respect :
0
Good Points: Fast Delivery
Bad Points: Absolutely no customer service
General comments: After receiving faulty goods, I sent them back immediately. I telephoned Crazy About Gadgets and emailed repeatedly but no one responded. I waited patiently for a refund. It's now two months and have just had an online chat who told me it has been refunded, but when I checked my bank it is not. They where unable to tell me when it was done as this information is not stored due to "security reasons". I was given a number to quote to my bank, who can confirm they have no transaction with that number. What a shame I am 54 quid down and think this company should be closed down by the watchdog regulators. I will be taking this further. Please do not use this web site to buy anything!!!!!!!!!!!!!!!!!!!
paulinethegreat's review and ratings | 135 words
Review by
LADYOFLEISURE500
on 2nd Jan 2008
User Rating : 0
Respect :
0
Terrible service.Ordered item on the 16th of December. Still has not arrived on the 2nd of Jan. Have e-mailed 3 times - no response as yet. Have also phoned but the line is either engaged or no-one answers. Money was taken out of my account on the 17th of December.
LADYOFLEISURE500's full review | 52 words
Review by
joysjoy
on 27th Dec 2007
User Rating : 1
Respect :
0
Even when things go wrong it would help if there was some form of automated response - a message on your telephone answer system explaining your absence or breakdown due to demand or an email acknowledging receipt. As it stands now I don't know whether this company has completely disappeared along with my cash! Will never use again.
joysjoy's full review | 127 words
Review by
victorvalentin
on 20th Dec 2007
User Rating : 1
Respect :
0
when I made my purchase my Item was in stock and after 11 days they are told me that it is out of stock, that is stupid.
I won?t buy anything from them from now on, and I won?t recommend them to anyone.
This is the worse customer service I have ever seen, Crazy About Gadgets telephone does not work when I try and nobody called me to speak to me as I asked from my first email (I wrote them 3 times).
* Do not trust the stock availability on the website.
* Difficult to contact them.
* Bad ...
victorvalentin's full review | 103 words
Review by
john573
on 13th Dec 2007
User Rating : 0
Respect :
0
They have 'Safe Buy' logo on website Safe Buy. An organization where members sign up to a code of practice that includes such items as 'only charging for goods maximum 2 days before dispatch'...if unable to deliver within 30 days advising customer, offering cancellation. total refund etc' So the question is - does crazyaboutgadgets really exist.
john573's full review | 76 words
Review by
Smudge1
on 4th Mar 2007
User Rating : 10
Respect :
0
Excellent, very impressed with service so far.
Smudge1's full review | 17 words
Review by
Smudge1
on 15th Oct 2006
User Rating : 9
Respect :
0
Yet again, Crazy About Gadgets has exceeded my expectations. I will visit them for my Christmas presents. Super quick delivery and I love the hamster! He's been running all day long. He must be knackered by now!
Smudge1's full review | 53 words
Review by
Smudge1
on 16th Aug 2006
User Rating : 9
Respect :
0
Another good experience with Crazyaboutgadgets. Super quick delivery, ordered one day got it the next!! They add lots of stuff to the site, and they actually answer emails!!
Smudge1's full review | 37 words
Review by
Smudge1
on 6th Aug 2006
User Rating : 9
Respect :
0
Will definately use Crazy About Gadgets again in the future, and will recommend to my friends.
Smudge1's full review | 38 words
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