Post Office Travel Money Card Reviews

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Post Office Travel Money Card
Post Office Travel Money Card
Post Office Travel Money Card
Post Office Travel Money Card

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Latest Reviews

★☆☆☆☆

“A complete Rip off”

Written on: 22/04/2017 by contactanant (1 review written)

It is a complete rip off, not a trustworthy organisation. They gave us a rate of 1.07 when market rate was 1.17 (halifax credit card) Just directly use ur credit card in europe. post office travel card is rubbish. … Read Full Review

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★☆☆☆☆

“absolute disgrace”

Written on: 20/04/2017 by KarmaKent (1 review written)

i took one of theses cards to guatemala. unfortunately i suffered 2 failed transactions i.e. atm debited my card but didn't give me my cash. i obtained got in touch with the bank in guatemala and obtained a document from them detailing the failed transaction. this was sent to post office yet 2 months later and several calls laters i am still 400 quid down… Read Full Review

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★☆☆☆☆

“USELESS and STRESSFUL”

Written on: 12/04/2017 by dolegendre9 (1 review written)

The first POST OFFICE travel money card that I used had its details hacked from a machine and money was drawn from my account, so even though the card was technically not stolen, I had to report it as stolen. Although I tried to view my transactions online, for some reason this was impossible and I could not see how much had been taken from the card. In spite of reporting this and being told that a temporary block would be put on the card, no further explanantions of what would then happen… Read Full Review

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★☆☆☆☆

“Not suitable for backpacking on a budget”

Written on: 28/03/2017 by Hahnoe171 (1 review written)

Got this card so that I would have my budget for travelling and flights back without having to use my debit card. Went off to Asia with a big smile. Unfortunately most of the places I stayed wouldn't accept card payment, so I had to take money out of ATMs every so often (the maximum I could) - charged at £5 per withdrawal. I then tried to take money from the card at a major bank company, thinking it would be cheaper to take a large amount out in one go, but it wasn't accepted as I needed… Read Full Review

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★☆☆☆☆

“TERRIBLE - UNRELIABLE (AND EXPENSIVE)”

Written on: 26/03/2017 by postofficetravelcardsuckssobad (1 review written)

If I could give this ZERO STARS, I would. I have it for a big trip in South America. The main problem is that IT DOES NOT WORK in most retail card payment machines (shops, restaurants, transport, tour agents). It gives an error saying "invalid parameter size". It does not work in about 75% of these places. It's so stressful because you can't rely on being able to pay by card. You have to make sure you have enough cash just in case. And, even though in principle you can withdraw £300… Read Full Review

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★☆☆☆☆

“Currently raising a complaint”

Written on: 23/03/2017 by AnaNolan (1 review written)

Put Thai baht on card in uk In Thailand it withdraws as sterling so you end up paying exchange rates twice. Customer services usual following script and saying i must have withdrawn as sterling.. then saying you need to use a machine that accepts MasterCard.(Bangkok Bank issues MasterCard) Find alternative… Read Full Review

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★☆☆☆☆

“ID verification nightmare”

Written on: 20/03/2017 by yzMontgomery398 (1 review written)

I had a dreadful experience just trying to sign up with their new multi currency card. Even though I produced the requested id documents at the post office counter, I could not activate the card when I got home. The call centre insisted I send scanned copies as well but kept rejecting them because of minor format errors (can't see all four corners, fuzzy picture blah blah...despite also having my DL). After 10 calls I asked for my money back (which they had no problem taking off me during the… Read Full Review

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★☆☆☆☆

“Post Office Travel Money Card. Robber Xchange Rate...”

Written on: 10/03/2017 by JeromeMorse (1 review written)

The exact polar opposite of bank-busting rates more like customer-busting rates. If you fall for all the marketing on this and enjoy a legalised mugging by criminal banks with unbelievably poor exchange rates +extra charges... hours on the phone with registration codes, just to find out the days buyback rate - this is the card for you. If you love wasting precious lifetime trying to log into the forced online account with Orwellian layers and layers of digital bureaucracy, pass codes, PIN… Read Full Review

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★★☆☆☆

“ATM Charges rip off”

Written on: 10/03/2017 by 497Flores (1 review written)

I purchased a post office travel card to travel to Australia, the card was ok to use in shops and restaurants and only found a couple of shops would not take it. I decided to take some money from the ATM machine this one was the NAZ bank these don't inform you of the balance and any charges that are additional to the 3 dollar charge for cash, I was charged a conversion exchange rate and additional charge for the cash totalling 23.84 dollars I only found out these charges when I checked online… Read Full Review

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★☆☆☆☆

“Unbelievebly poor service”

Written on: 08/03/2017 by User20 (1 review written)

The Post Office Travel Money Card I should have known the post office would give poor service but this has been beyond a joke. I'll skip the app not working properly and then refusing to speak to me to sort it even though I purchased and filled up the card for my son who is abroad. They can only speak to my son who has to pay to call them on a UK number from the USA sucking his funds dry while he goes through the wait and automated service. If you lose your card and have no money to call… Read Full Review

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★☆☆☆☆

“PO customer services are a time wasting moribund...”

Written on: 27/02/2017 by Joey201 (1 review written)

If you find your time has been wasted unreasonably or the standard of service given to you has been indifferent it may also be worth considering a complaint to the Financial Ombudsman service. There's no guarantee that they can resolve every complaint but they do listen carefully and try to cut through the bureaucratic muddle… Read Full Review

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★☆☆☆☆

“The biggest calamity ever”

Written on: 10/02/2017 by 214Coleman (1 review written)

After activating my card I travelled to South Africa on holiday. The card has been refused everywhere I presented it. When I've contacted Royal Mail support, the 16 digit long number on the card isn't even recognised. I'm stranded in Cape Town without money and they aim to get back to me within 7 working days. Brilliant!! Never trust Royal Mail. They're an absolute disgrace… Read Full Review

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★☆☆☆☆

“App not working so can't top up ”

Written on: 02/02/2017 by Kyleru260 (1 review written)

Really disappointed that icabt use my new post office card, I want to top up but the app on phone is not working today and the web site does not confirm whether top us has gone through, never again..... I will be going back to fair Fx instead… Read Full Review

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★☆☆☆☆

“Poor customer experience”

Written on: 16/12/2016

This is a single currency pre-paid card, you lose out on money at the point of top-up (foreign exchange fees) and unless you get back to zero balance you lose what is left when you stop using it (a £5 fee is charged to get any money back). The format is outdated. Pre-paid cards exist now in multiple currencies with zero foreign exchange fees (you get the perfect inter-bank exchange rate) and no fees to transfer the remaining money elsewhere. See for example Revolut card… Read Full Review

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★☆☆☆☆

“Rip off Britain ”

Written on: 21/11/2016 by Forsyth244 (1 review written)

Validated my card in the post office, registered card online. Top up card with 200 pound and used the card, then my card was declined, top up my card with 500 pound but my card decline again. CS informed me my card was blocked, due to the fact I had to send in my driving license, utility bill and bank statement to show the transfer of 500 pound. Now they will not give my money back until I provide this information. … Read Full Review

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★☆☆☆☆

“Travelcard”

Written on: 17/11/2016 by hhMcGuire27 (1 review written)

Wish I had never got involved. Confusing and a rip off as you lose money if you don't spend it hard to top up impossible to get information… Read Full Review

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★☆☆☆☆

“Obsolete notes provided ”

Written on: 14/11/2016 by NathanialBeebe275 (1 review written)

I purchased a small amount of Swedish Krona from the Winchester branch (Parchment Street WH Smith). When I arrived in Sweden I found I had been given obsolete 50 Kr notes - slightly embarrassing but not the end of the world. However, when I went to return them they refused to exchange them even though I had the receipt and the same lady served me. In effect, they have taken my money and given me useless scraps of paper in return. After about an hour in the Post Office on Sunday (a waste of my… Read Full Review

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★☆☆☆☆

“Would not recommend post office travel money card.”

Written on: 29/10/2016 by Goodman5 (1 review written)

I purchased a card from my local post office putting $100 on to start with, then my plan was to put all my money on when I had registered the card online, as the rate was better. So I activated the card via text, no problem I got pin and thought great easy. I then went online to register the card and transfer my money onto it. That's when it all went wrong. I entered the card number, security number, my date of birth and finally my access code which is supplied with your card and which I had… Read Full Review

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★★★★★

“Australia”

Written on: 29/10/2016 by qxHolman40 (1 review written)

Was apprehensive about trying my card for the first time in an ATM. First bank I tried it asked about exchange rates so I retracted. Tried NAB bank ATM and it was very straightforward! Took out $500 no problem and no charge. Brilliant! Very happy and confident with my card now… Read Full Review

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★☆☆☆☆

“DO NOT GET ONE”

Written on: 26/10/2016 by Jamison371 (1 review written)

A total waste of time used mine in New York had huge issues with it was charged 3 times for one thing the merchandiser said the card had been declined but post office said it had gone through , customer services a complete joke would not give me back my $200 so very low on funds for my holiday will have to go through all the complaints procedure when I get home now to get it back! Even though the merchandiser emailed them phoned them and explained they didn't take the money. Very… Read Full Review

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