Post Office Travel Money Card Reviews

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Post Office Travel Money Card
Post Office Travel Money Card
Post Office Travel Money Card
Post Office Travel Money Card

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Latest Reviews

★☆☆☆☆

“Rip off Britain ”

Written on: 21/11/2016 by Forsyth244 (1 review written)

Validated my card in the post office, registered card online. Top up card with 200 pound and used the card, then my card was declined, top up my card with 500 pound but my card decline again. CS informed me my card was blocked, due to the fact I had to send in my driving license, utility bill and bank statement to show the transfer of 500 pound. Now they will not give my money back until I provide this information. … Read Full Review

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★☆☆☆☆

“Travelcard”

Written on: 17/11/2016 by hhMcGuire27 (1 review written)

Wish I had never got involved. Confusing and a rip off as you lose money if you don't spend it hard to top up impossible to get information… Read Full Review

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★☆☆☆☆

“Obsolete notes provided ”

Written on: 14/11/2016 by NathanialBeebe275 (1 review written)

I purchased a small amount of Swedish Krona from the Winchester branch (Parchment Street WH Smith). When I arrived in Sweden I found I had been given obsolete 50 Kr notes - slightly embarrassing but not the end of the world. However, when I went to return them they refused to exchange them even though I had the receipt and the same lady served me. In effect, they have taken my money and given me useless scraps of paper in return. After about an hour in the Post Office on Sunday (a waste of my… Read Full Review

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★☆☆☆☆

“Would not recommend post office travel money card.”

Written on: 29/10/2016 by Goodman5 (1 review written)

I purchased a card from my local post office putting $100 on to start with, then my plan was to put all my money on when I had registered the card online, as the rate was better. So I activated the card via text, no problem I got pin and thought great easy. I then went online to register the card and transfer my money onto it. That's when it all went wrong. I entered the card number, security number, my date of birth and finally my access code which is supplied with your card and which I had… Read Full Review

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★★★★★

“Australia”

Written on: 29/10/2016 by qxHolman40 (1 review written)

Was apprehensive about trying my card for the first time in an ATM. First bank I tried it asked about exchange rates so I retracted. Tried NAB bank ATM and it was very straightforward! Took out $500 no problem and no charge. Brilliant! Very happy and confident with my card now… Read Full Review

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★☆☆☆☆

“DO NOT GET ONE”

Written on: 26/10/2016 by Jamison371 (1 review written)

A total waste of time used mine in New York had huge issues with it was charged 3 times for one thing the merchandiser said the card had been declined but post office said it had gone through , customer services a complete joke would not give me back my $200 so very low on funds for my holiday will have to go through all the complaints procedure when I get home now to get it back! Even though the merchandiser emailed them phoned them and explained they didn't take the money. Very… Read Full Review

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★☆☆☆☆

“Do not use”

Written on: 16/10/2016 by Ball31 (1 review written)

Total rip off charged abroad and the U.K. to access money. 6 euros to cancel card. It's in the small print of terms and conditions, very small print. Do not use… Read Full Review

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★☆☆☆☆

“Shocking Service - All Holiday Money Not Accessible”

Written on: 14/10/2016 by TheWilts (1 review written)

Word of warning to anyone getting a Post Office travel Money card. We loaded our card with our holiday money and first day or so no problems with the card. I went shopping o get food for the family and the card was rejected, bearing n mind I had just used it in two other shops 20 minutes prior to this. They tried the card 3 more time with the same error of not being able to validate the card. I checked the balance and funds were fully available so something was wrong. Having to leave the… Read Full Review

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★☆☆☆☆

“Post office travelcard”

Written on: 14/10/2016 by Neil5 (1 review written)

Tried to use my travel card in Malta, worked once in the morning but all attempts to use it after failed with no reason why. We were left stranded with no money so had to end trip early only to find card working again 6hrs later. Went on postoffice website no reason for failure given… Read Full Review

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★★★☆☆

“Very disappointed ”

Written on: 13/10/2016 by Muirgk326 (1 review written)

Took my money card to Italy. Was declined twice, so was wary of using again. Had to rely on family for support. I assumed I had not registered properly, so when returned to uk reregistered (not an easy task) then assumed I could redeem money via my account on line, not the case. When I eventually found the correct phone number and went through the whole gamut of pressing menu after menu got through to a human being. I assumed the money would be redeemed to my card that I purchased from, but no… Read Full Review

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★★★☆☆

“Disappointing”

Written on: 12/10/2016 by DanielRobertJohnson (3 reviews written)

Telephone support and web-based support is very poor. Beware - any balance upon the card seemingly CANNOT be redeemed = presumably they make their money from (hopefully - small) sums left as 'orphan assets' upon the card balance… Read Full Review

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★★★★☆

“Very easy to use.”

Written on: 25/09/2016 by 227Lyons (1 review written)

Got the post office travel money card for dollars in Vegas, had absolutely no problems using it whatsoever. Everywhere I went to accepted the card. Very easy to top up via the website, didn't download the app so can't comment whether that is easy to use or not. I think the reason the card has so many negative reviews is because they didn't read the terms/charges well enough. Yes the card charges you to withdraw cash from atm but to avoid that I also brought cash over with me too so no atm… Read Full Review

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★☆☆☆☆

“Expensive, unreliable, Rip off”

Written on: 13/09/2016 by falsesummit (1 review written)

Post Office Travel money card I thought this was a good way to safely carry my currency for our American holiday, the reasons I now think it is not are as follows: When withdrawing cash from an ATM, when you could find one that accepted the card, there was a charge of $2.50 to $3.00, ok I accepted that, then you find that there is another charge levied by the card provider for another $3.00, so $6.00 to withdraw cash, whatever the amount. As suggested above the card did not work in more… Read Full Review

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★★★★★

“Great card”

Written on: 01/09/2016 by Graham267 (1 review written)

Just returned from Rhodes used the card with no probs at all well happy with this card plenty of places and machines we could use it on… Read Full Review

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★☆☆☆☆

“CRAP!! IF YOU ARE CONSIDERING THIS CARD DONT WASTE...”

Written on: 16/08/2016 by Diana478 (1 review written)

BOUGHT TO USE IN FRANCE,HALF THE RETAILERS DONT ACCEPT IT,AND DONT BOTHER TRYING TO USE IT IN AUTOMATIC PETROL STATIONS BECAUSE MOST OF THE TIME IT WONT WORK.ITS UNRELIABLE AND YOU CANT DEPEND ON IT,IMAGINE BEING IN A RESAURANT AND TRYING TO PAY THE BILL WITH IT LIKE I DID IN NICE ONLY TO BE TOLD THE CARD PAYMENT HAD BEEN REJECTED,VERY EMBARASSING.I HAD £1000 ON IT AND FINALLY THE CARD HAS LOCKED UP AND I CANT ACCESS MY ACCOUNT[DESPITE THREE LONG PHONE CALLS TO CUSTOMER SERVICES] TO USE THE… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 02/08/2016 by 1956Hays (1 review written)

Don't want to waste any more of my holiday, but just to say that it's expensive and time consuming to try to sort things out by mobile phone when it goes wrong, and customer services are too slow to respond to emails when you're stuck abroad - 24 hours is a long time when the card won't work so you're forced to ring… Read Full Review

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★☆☆☆☆

“Worst Don't buy”

Written on: 31/07/2016 by Hernandezdf141 (1 review written)

I ordered some travel money online and was asked to collect in local branch. I got my email receipt to collect the money from the named post office. Our local branch unable to process or give me that money. They tried to contact their office and couldn't reach them even after 55 min(waiting call). The money has taken from my account. I cannot contact any one over phone. No response to email. Local branch cannot help. What a waste of time and money. Don't get hooked in to thier higher… Read Full Review

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★☆☆☆☆

“AWFUL”

Written on: 22/07/2016 by Worstcardever (1 review written)

I never write reviews but i had to this time. This card was issued for my sons first holiday with his mates as they have turned 18 and all it has done is ruin his holidays. Not only stressing him out because he couldnt access his money but me also having recived phone calls from him in the middle of the night and whilst i was at work with the card not working. . When i phoned customer services they said there was a technical fault and should be sorted out soon. Few hours later when he… Read Full Review

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★☆☆☆☆

“Wouldn't even recommend to someone I don't like!!”

Written on: 14/07/2016 by bomberone (3 reviews written)

Trying to register the card online is a nightmare - choose a user name, password, 6 digit number. passwords dont match (simple error) redo whole thing,it doesn't store the bits that are good, you have to start over, so I do, the same, this time double checking password Password must have upper case, lower case and numerical digit start again username cannot have gaps redo whole thing, same again, nothing retained passwords don't match (sometimes the shift key doesn't work properly & the… Read Full Review

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★☆☆☆☆

“NEVER AGAIN!”

Written on: 08/07/2016 by YareliMead (1 review written)

I had major problems with these cards in Australia and New Zealand last year the amount of times I couldn't use them or even upload extra funds was unbelievable. I spent so much time and money contacting customer services in the UK I thought things had changed this year I was assured that there would not be any problems yet I haven't even stepped on the plane yet for my holiday and I am already experiencing difficulties. The Post Office need to get this right! This is the last time I will ever… Read Full Review

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