American Express Travellers Cheque Card Reviews
Latest Reviews
★☆☆☆☆
“AE travelers cheques USELESS in Europe”
Written on: 01/05/2013 by Mike.Ca (1 review written)
I have been recently in Europe in vacation for 3 weeks. So, trying to not have too much cash, my wife and I have bought AE travelers cheques for a value of 3,000 Euros. And that was the moment when the pain started and when we’ve decided to never do that again. Most of the businesses in Europe do not accept the AE travelers cheques. To get the euros one must pay a fee! The fee is from 1.5 to 5 %!! Of course the 1.5 % is just on web sites and not in reality. We have ended up paying 90 Euros... (read more)
★☆☆☆☆
“Less secue than cash”
Written on: 20/11/2012
I recently brough £500 of travellers cheques. I lost them in the park playing with kids in Paris. I then phonned to report them lost but was told to phone in the morning for a replacement. I did so but was told that they needed a copy of all my id wage slips. Luckly I had these stored on my netbook so I sent them. I was then told "We think you left them at the hotel have a look and let us know you can then use them" I had to get money payed into ny bank account to survive. If I would not of... (read more)
★☆☆☆☆
“Pathetic, dismal, can't be exchanged and no contact number”
Written on: 23/08/2012 by DisgustedJoe (1 review written)
What a bunch of pathetic cowboys, but what else can you expect from an American organisation. I tried to change Amex TC's in the Canaries. None of the banks I tried would change them. I tried calling their 'emergency' contact number only to find the line isn't connected, there's just an automated message saying the line isn't in use. How wonderful. When I arrived home I tried contacting Amex on several occasions, no-one was interested in the slightest. Eventually I was pointed to a website... (read more)
★★☆☆☆
“Not only expensive but inconvenient. Better to stick...”
Written on: 25/07/2011 by laurentulse (3 reviews written)
Not only expensive but inconvenient. Better to stick to an overseas card. Sorry AMEX :-( (read more)
★☆☆☆☆
“ ”
Written on: 31/03/2011
I would never purchase American Express Travelers Cheques again, I had my Hotel room Robbed in Mumbai In India while on a three week Holiday American Express were a Nightmare,I was interviewed on My Mobile Phone on The street and questioned like a criminal the person dealing with my Case could not speak English and contradicted me at every opportunity, Four weeks later and I still haven't had a refund, My solicitor Is now dealing with it,I must also say American Express did absolutely...
(read more)
★☆☆☆☆
“When they change the system they close your card down...”
Written on: 07/07/2010
When they change the system they close your card down and promise you a refund but guess what you dont get the money and chasing it is a dead end. Its the principle that counts not the amount (read more)
★☆☆☆☆
“Would never, ever, buy American Express traveller...”
Written on: 20/07/2009
Would never, ever, buy American Express traveller cheques again. My daughter lost hers; American Express,with a useless call centre in the Phillipines, offered no alternative other than a refund to our home address in four weeks time. Told me that they wouldn't send replacement cheques out. Spoke to someone else later who said they would send cash only out. spoke to someone even later who said they would maybe send traveller cheques, but maybe not. My daughter is in Europe so it... (read more)
☆☆☆☆☆
“American Express has decided to discontinue the...”
Written on: 05/09/2007 by sener (1 review written)
American Express has decided to discontinue the Travellers Cheque Card in the UK. If you currently have a balance remaining on your Travellers Cheque Card in the UK, you will be able to continue using your Card at merchants which accept American Express and in ATMs* until 31 October, 2007. We encourage you to spend or withdraw any remaining balance on your Travellers Cheque Card before 31 October, 2007. After this date, your Card will be automatically cancelled and any balance remaining... (read more)
☆☆☆☆☆
“After all the sales bumf about the American Express...”
Written on: 23/08/2006 by wgaffney (1 review written)
After all the sales bumf about the American Express Travellers Cheque Card, I was totally disappointed in the administration. The card was rejected at shops. I was cut off when contacting the help line by telephone from Spain. The bonus Euros were not added to my account as promised. After spending hours on the internet and telephone on my return to Scotland, trying to register for an account statement, I was told there was a fault on the system. This does not yet appear to be rectified. (read more)
★★★★☆
“We used the American Express Travellers Cheque Card...”
Written on: 20/08/2006 by durbil (2 reviews written)
We used the American Express Travellers Cheque Card when we visited the states last year (2005) and found it to be an extremely efficient way of carrying large amounts of foreign currency without the fear of losing it. We found it easiest to withdraw money to last us 2 - 3 days at a time to minimise the charges that were applied for cash withdrawals, although a lot of shops (most shops that take AMEX credit cards) in the US will also accept the travellers cheque card, so you could also use... (read more)
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Showing 1 - 10 of 13 Reviews
☆☆☆☆☆
“Even if they reject your purchase, because your phone...”
Written on: 16/08/2006 by jbarton
Even if they reject your purchase, because your phone number entered doesn't match your credit card records or some other reason, American Express place a hold on your Travellers Cheque card. You cannot get them to cancel the hold. They will not stop a purchase on a debit card. They will not resolve your problems on the phone. They will not sell you a card in person at an office. The fact that AmEx won't let you purchase them over the phone tells you that they really aren't putting any... (read more)
281620_Tuna's Response to 255509_jbarton's Review
Written on: 12/03/2007
Hello. I speak to the American Express UK Customer Service call centre frequently... they're in Brighton, UK.
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<br/>They don't sell the card at their Amex offices, but they do have partnerships with high street travel agents; that's where I got my second card. I got my first card over the phone.
Reply to this comment
★☆☆☆☆
“Like the previous reviewer, I was sold the American...”
Written on: 15/08/2006 by ejjj (1 review written)
Like the previous reviewer, I was sold the American Express Travellers Cheque card by Thomsons. The added $30 made the rate good at the time of transaction, and I was told all the plus points. I was given a sealed enveloped which detailed all the "bad" points and told to telephone after 2 hours to activate the card. With a promise of the $30 being added 3 - 5 working days after the card purchase, so we thought we had made a good decision.
In San Francisco, all the ATM machines charged at...
(read more)
★★☆☆☆
“I got sweet-talked into signing-up for the American...”
Written on: 03/08/2006 by The Daddy (70 reviews written)
I got sweet-talked into signing-up for the American Express Travellers Cheque Card by a girl behind the till when I was changing my currency at Thomsons. I was going to exchange my Sterling for Euro's in a straight cash transaction until the girl told me of a special deal they had going on the AMEX Travellers Cheque Card.
I was told that I could sign-up for this card, the card was free and that I would have an extra 30E added to the card once I had completed the sign-up procedure. Great,...
(read more)
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• All the star ratings the company/product has received,
• The number of reviews
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Indigo1991's Comment
Written on: 23/07/2009
Agree completely re useless American Express. My son had his travellers cheques stolen in France last week and although they validated his claim immediately, it was almost impossible for him to pick up new cheques. For 29 hours, he was sent around Post Offices and was ridiculed at every attempt to get his cheques, whilst I spent literally hours on the phone to AmEx.
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<br/>After 29 hours, they told me it appeared they no longer had a relationship with La Poste (how could they not know???) and the best they could do was to send him money versus Western Union! When I ask if they would cover his money in case it got stolen, they said no and got very irritated when I asked why had I bothered to buy the chques in the first place if they couldn't offer the service they claimed?
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<br/>In the end, my son and his father who had flown to Paris by this time to get things sorted had to get themselves to CDG airport where there are 8 AmEx offices now - but no other offices or partners elsewhere in France it seems.
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<br/>Never ever again will we use American Express for anything...
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