Booked flights months ago to Hurghada,checked in online 60 days before flight .Took less than 3 minutes to drop off hold baggage 02/12/2014 for flight ZB770 Hurghada. Priority boarding meant just that.Long leg seats worth every penny. As we are both Scuba Divers Monarch honoured the Free 5kgs extra hold baggage allowance each. Aircraft departed on time arrived early in a Hurghada .Flight Crew kept us informed of route and. Cabin Crew were friendly and nothing seemed too much trouble. On 30/12/2014 ZB771 Hurghada /Gatwick, Cabin and Flight Crew also first class. Only moan,booked hotel pre flight and had breakfast. Booked lounge and had breakfast food again as nothing else on offer. In my day pax meals were based on next meal at destination,so we were expecting lunch half way on flight,but had the worst breakfast ever shortly after departure..Meal on return flight was almost as bad,in our opinion pre booked meals are a no no. The snack menus in our opinion were far superior. How ever ,that is the only moan we had ,everything else was First Class. Well done Monarch.we are looking forward to our next.Hurghada flight (minus pre booked meals)

On our resent trip to the UK we chose Monarch to fly us from Gatwick to Faro. Well our situation couldn't have been worse the car company we booked to get us from London to Gatwick let us down by not turning up by the time we got sorted and into a black cab and out to Gatwick we were borderline missing our flight just making it to check in however we were told our bags may not get on and would have to go on the next flight Monarch staff were not making any promises but would do there best. We were very stressed and upset during this period. Well we have to say we and our bags made it onto the flight thanks to the fantastic level of professionalism and assistance from all the Monarch staff. Hats off to you all. THANK YOU. We will fly with you again and once again THANK YOU. Aussies abroad

I traveled with a friend from Venice Marco Polo to Birmingham at 11.15 on 10th June 2014 and can honestly say that the flight was an absolute pleasure, due solely to the professional service,courtesy and friendliness of the team of 2 stewards and 1 stewardess at the rear of the aircraft. Nothing was too much trouble and they made us feel really welcome on board. We were even given the opportunity to purchase a hot meal and on their recommendation opted for the sausage and mash in cider gravy. It may sound ordinary but it was the tastiest inflight meal we've had and we will certainly pre-select a meal on future flights with Monarch. Even the purchase of duty free items was an enjoyable experience and not the usual rushed chore. We usually prefer a seat near the front of the plane but maybe it's better to sit near the back after all. Well done, this team, you've restored our faith in flying!

We we're not informed by our online booking agent that our flight schedule was changed and we missed our flight by 24 hours. The staff (in particular a lady who's name we never got) went over and above to resolve the situation. Even though we never got on holiday the service we received today was amazing and we would like to say thankyou. Kind regards Pam and Ian

We travelled from LGW to GOA on the 8th March and returned on the 23rd. Both flights were excellent with good food and leg room. The staff worked very hard on the long flights and were most helpful. Good time keeping etc. We are now looking forward to our booked return next Feb. Well done to you all and Many Thanks!

Travelled with monarch on a few occasions and most recently from Luton to Tenerife return on a modern, clean and well presented airbus a321-231. Myself 5ft 10 and two friends both over 6ft tall had no noticeable lack of legroom compared to any other uk airline. Infact I found the seats more than suitable for a four hour flight. As with any airline these days everything is an added extra but when compared with the likes of Ryanair, easyjet, Thomas cook and even Thomson monarch stack up well. The staff were courteous, professional and polite and found the inflight service well above industry standard these days. We pre-booked inflight meals (not available on most uk airlines anymore) which were nice and worth the extra cost. I honestly can't see what people expect an economy ticket is an economy seat and having flown with most (if not all) uk competitors over the years I can't see any real issues whatsoever. The only negative I can find is seat recline! This is invasive and creates arguements and tension during flights and is unecessary on short/medium haul sectors in my opinion. That asside I consider as a short/medium haul operator I wouldn't hesitate to use again as I don't feel for prices that are charged Thomson or Thomas cook offer any better product, especially for the cost! As for long haul I can not comment as I have never used monarch for this. Overall great experience keep up the good work monarch as with most reviews people only review a product when it's negative but in my many flights it's been complete opposite!

My wife who is disabled and myself often use Monarch Airlines and we have never had cause to complain. We get extra legroom seats at no extra cost on production of a Dr's letter confirming her disability and the staff are always willing to do whatever is needed to make her journey as comfortable as possible. We will carry on using Monarch as long as we need to.

I think all staff on our flight need a big thank you as we have used many air lines but we feel you where the best and would us you again.

Was dreading my flight to Turkey due to a fear of flying. I needn't have worried, fantastic price, great flight times, excellent seat and finally can't thank the air stewardess enough, she deserves a medal! Will be using again, definitely!

Travelled London Gatwick to Montego Bay (MON9095) 09-04-2013 an 11+ hours with some advance worries.... but great flight good leg room and lovely cabin crew Gatwick check in well organised too ! ...

We booked with Monarch from Manchester to Palma on the recommendation of friends and family, then began to regret it as tales of delays, indifferent staff service and poor quality planes bombarded the Internet and press. We had previously travelled with British Midland, and subsequently BMIBaby, from EMI to Palma for over 20 years, with minimal problems. However, our experience of travelling with Monarch was excellent - only a slight delay, very good cabin service and plenty of legroom on the airbus. Based on our experience of 17th December, we have no problem in recommending Monarch - but clearly we were dealing with a Monarch plane and Monarch trained staff!

Flew Monarch end of June in a party of 7 with 3 children from Manchester. check in who were friendly and helpful to the cabin crew who were really good and the aircraft was clean and early both ways. Would indeed recommend Monarch to anybody i know they have delays and what airline does not, so i think maybe people should realise this is not BA so stop moaning and get booking with MONARCH they are the cheapest and best.