Have a picture of Monarch www.flymonarch.com?, please send it to us.
Picture courtesy of The Queen.
| Flight on time? | 5.2/10   |
|---|---|
| Customer service | 4.9/10 |
| Comfort on flight | 3.8/10 |
| Quality of food | 4.2/10 |
| Value for Money | 4.6/10 |
| Reviewer Rating | 4.4/10 |
| Overall Rating | 4.4/10 |
Full review by
Guest.
on 6th Jul 2008
User Rating : 4
Respect :
0
Good Points: Customer service is quite good
Bad Points: Goes to the worst UK airports apart from Gatwick. Food is not too good and it is not the most comfortable airline.
General comments: I don't recommend Monarch Airlines because there are quite a few bad points. The food is not really that good and it could have more comfortable seats. They fly to the worst UK airports apart from Gatwick. I think they should fly from Gatwick, Stansted, East Midlands and Manchester. (Certainly not Luton!)
Guest.'s review and ratings | 79 words
Review by
steve444
on 28th Jun 2008
User Rating : 1
Respect :
0
45 minute delay outbound. Return flight 3 hour delay due to original aircraft with major fault, replacement (brand new plane) developed fault on runway 2 and half hours sat on apron while fault attempted to be fixed half of glass of water offered and then the sheer cheek to make you rent earphones for £2.50 while we were grounded. fault wasn't fixed resulting in 26 hour delay. on eventual return was told to ask if any problems, may have well spoke to a door when I had one. Never again!!
steve444's full review | 88 words
Review by
diane bates
on 26th Jun 2008
User Rating : 8
Respect :
0
Flew Luton to Tenerife south, after reading all the terrible reviews wondered what on earth we were letting ourselves in for!
We paid for extra legroom and picked our seats on-line, we checked in on-line and so only took a couple of minutes to off load our bags, the review said said seats very small, well as a generous size 22 this got me worried, no need found the seat more than ample! and lovely long seat belts too!
We had masses of leg room as had picked row 23 outward and 10 return which ...
diane bates's full review | 157 words
Review by
paddyh79
on 21st Jun 2008
User Rating : 3
Respect :
0
Being 6.3 I asked at check in could I have a exit seat, I was told that was no problem but would cost 22.50! So for the 2.5 hour flight I had my knees in my face.
paddyh79's full review | 43 words
Review by
TallChapTravelling
on 9th Jun 2008
User Rating : 6
Respect :
0
Flew to Gambia from LGW in feb 2008. 6hr delay outbound due to tech problems. This spoiled the day somewhat but we eventually got away and to be fair the flight was enjoyable and went quite quickly! Poor inflight entertainment with one TV displayed over the centre aisle every few rows. Food was okay and not unpleasant. Drinks expensive as usual and on reflection we should have upgraded but the website did not offer this and neither did the Monarch call center that I booked the extra legroom with ...
TallChapTravelling's full review | 212 words
Review by
nurses1
on 29th May 2008
User Rating : 1
Respect :
0
I promised myself years ago I would never fly with monarch again after going to India. We were delayed for 48 hours this time, aircraft was not able to fly due to engine fault, this we understand, but we were kept misinformed. We were shuffled here there and every where. We checked into hotel monarch had provided, we were told to check out at 9am as plane will be flying at miday, at 10 pm we eventually got on the coach to go to airport. Sat at airport for 2 hours, then told plane was not ready, ...
nurses1's full review | 169 words
Review by
claresmith
on 29th May 2008
User Rating : 0
Respect :
0
We arrived in Gatwick airport 27th May 2008 48 hours after when we should have done, from Sharm el Sheikh in Egypt. We were left at one point with one bottle of water and no food for 24 hours. There were people with small children, babies and pregnant women on our flight. This airline is appalling, I would not wish what we went through on my worst enemy. Being locked up in the airport , when its 37 degrees centigrade outside. The toilets were filthy, and not a Monarch representative in the whole ...
claresmith's full review | 90 words
Review by
alexzab
on 28th May 2008
User Rating : 0
Respect :
0
Flew with monarch to Egypt, delays both ways, had to make an emergency landing and crew were rude, and didn't even explain to us what was happening about the emergency landing.
alexzab's full review | 31 words
Review by
kitten28
on 28th May 2008
User Rating : 7
Respect :
0
We flew with Monarch last September, flight was delayed by 55 mins going out and 1.5 hours coming back, check in was very slow but had left plenty of time so was ok
Didnt choose any meals as was evening / crack of dawn flights so cant comment there
Some confusion at Corfu airport, seemed to be several flights all taking off at similar times and lots of people ended up in the wrong queues
Seats were 'cosy' to put it mildly! I am only 5'5 but was snug.
Only passengers that spoiled flight out w ...
kitten28's full review | 132 words
Review by
marcopolos
on 27th May 2008
User Rating : 0
Respect :
0
I would rather stay at home in Ireland than have ever to travel on this airline again. Coming into menorca the turbulence was terrible and just as we were to land it took off again. Some cabin crew I found rude.
marcopolos's full review | 61 words
Review by
oldbird
on 17th May 2008
User Rating : 7
Respect :
0
Have flown with Monarch a few times to Faro from Birmingham in the last two years and have really found no complaints for the price we pay. Maybe the leg room is a bit tight but if you know this maybe you should pay for extra leg room. Have always found the cabin crew very friendly.
oldbird's full review | 80 words
Review by
Guest.
on 16th May 2008
User Rating : 7
Respect :
0
I like flying with Monarch, cheap if you book a couple of months in advance. Crew was very pleasant. Although I would only fly with Monarch and pay extra for the extra leg room seats. I fly back and forwards to Cyprus all the time living in Cyprus and flying from Luton to Larnaca is great. I would recommend people to fly with Monarch
Guest.'s full review | 72 words
Review by
Guest.
on 16th May 2008
User Rating : 10
Respect :
0
I really enjoyed my flight with Monarch airlines back in 2006. Very good in every aspect. Landing was one of the best, if not the best I have ever had. Food was nice both ways.
I am looking forward to travelling with them in August 2008.
Guest.'s full review | 50 words
Review by
mark1484
on 26th Apr 2008
User Rating : 2
Respect :
0
Manchester - Palma 20th April 2008. Palma - Manchester 23rd April 2008. Flight was on more or less on time which was good. Cabin crew unbelievable rude and didn't seem to care one bit. I'm just over 6ft and could only just get myself in the seat. If the flight was more than the 2 hours it took it would of been hell!Aircraft was an A321 which was clean inside and not too old. Would fly Monarch again because of the price, but any distance over the 2hrs I would look else where.
mark1484's full review | 108 words
Review by
Guest.
on 15th Apr 2008
User Rating : 0
Respect :
0
I can not agree more with the review dated 3rd Apr 2008. I also went to Goa in 2005, had a great time there. MyTravel flew us over and we had a good flight. However coming back, we were told that the aircraft with MyTravel had not arrived and had problems back in the UK, therefore all passengers would be flying with a different airline, in this case it was this one. Well, firstly there was a near riot on board the aircraft as 65 + people booked for a upgraded seats with an extra 35 + whist in In ...
Guest.'s full review | 286 words
Review by
Guest.
on 3rd Apr 2008
User Rating : 0
Respect :
0
We normally fly schedule to Goa, but after the delay in Bombay last year, we decided to fly charter as they go direct to Goa. Quite possibly the worst mistake of my life.
I had heard how bad monarch were, but surely things couldn`t have been as bad as people had told me?? Oh yes they were!! Flying 8th March from Gatwick to Goa, first of all a 5 hour delay, ok this can happen to any airline, so I`ll forgive them on that one.
When on board, I really thought that the average height of British peopl ...
Guest.'s full review | 327 words
Review by
Guest.
on 3rd Apr 2008
User Rating : 9
Respect :
0
Staff friendly, very good with my mother in law who has to use a wheel chair. Flight lovely, Monarch staff could not do enough, very pleased.
Guest.'s full review | 27 words
Review by
Guest.
on 9th Mar 2008
User Rating : 3
Respect :
0
Not the company they were 3 years ago their main aim is to get you to pay out more cash for very little extra. By not taking food orders prior to flight much of the food not used on board is wasted. This does not keep costs down.
Guest.'s full review | 78 words
Review by
D Felton
on 1st Feb 2008
User Rating : 1
Respect :
0
Manchester to Goa return November, 2007.
Problems started before we checked in. Our tickets stated that we should check in for the flight by 12:15pm, so we arrived at Manchester at 11:30pm to find screens displaying check desks would not open until 12:30pm. There were already in excess of 80 other passengers congregating around Monarch check-in desks at Manchester and we shortly told by a very irate supervisor to go away and come back at 12:30pm.
At 12:30pm the next problem, we had booked Premi ...
D Felton's full review | 506 words
Review by
LisaNDave
on 10th Nov 2007
User Rating : 8
Respect :
0
Overall a good experience with Monarch but it was sad watching half the flight que up along with us for slightly going over on luggage weight. Especially as we had paid extra in the first place as Monarch only allow 15 kilo's for the case.
My husband did point out that his hand luggage was only 1 kilo so couldn't Monarch take 4 kilos off the case being over to make up the difference. The answer back was "Oh no Sir as the weight is different in the cabin to the hold" makes no sense to us either ...
LisaNDave's full review | 155 words
Would you like to see a review that's not being listed?
