Blue Unplugged Reviews - www.blueunplugged.com

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Latest Reviews

★☆☆☆☆

“Awful experience”

Written on: 29/07/2017 by Shouldbeunplugged (2 reviews written)

Hi had treadmill from wowcher from blue unplugged fast delivery, there it ended did'nt work has taken a month to return. The onus was on me even though their item was faulty cost me over £35 all in they were totally not interested. Avoid at all costs as you get no customer service at all… Read Full Review

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★★★★★

“Fast, reliable service”

Written on: 14/07/2017 by 394Henderson (1 review written)

I ordered a treadmill through Wowcher from Blue Unplugged on Tuesday night and it was delivered on Friday. Item was exactly as expected and fantastic value. Couldn't have asked for anymore… Read Full Review

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★☆☆☆☆

“No Goods Supplied”

Written on: 29/04/2017 by 373Milne (1 review written)

Ordered a phone case. after 6 weeks sent an e-mail, no reply, tried to phone them no answer. Would not use or recommend Blue unplugged… Read Full Review

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★☆☆☆☆

“DO NOT BUY FROM THESE”

Written on: 25/04/2015 by KathleenRalston (1 review written)

If you are considering purchasing from them please think again. Goods never arrive, contact with them once order is placed is impossible, they take your money and treat you like idiots. There are much more trustworthy and reliable sites to purchase from out there, please consider purchasing from somewhere else, somewhere with even a tiny bit of respect for their customers is better than this lot… Read Full Review

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★☆☆☆☆

“Nothing ever arrived!!”

Written on: 07/09/2014 by Adyson1984 (1 review written)

The item I ordered never turned up so I emailed them but never got a response. I later found that the money had been returned by paypal. Never ever use!!… Read Full Review

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★☆☆☆☆

“Shame I cannot give 0 stars”

Written on: 26/08/2014

Item never arrived (which was going to be a present), no answer to phone calls (tried many times at various times of day), no response to messages left (left one each time answering machine kicked in), no response to emails (many sent), wish I could give 0 stars. All they had to do was say the order could not be completed so I would not have wasted my time and effort chasing up. AVOID. Had to have paypal refund… Read Full Review

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★☆☆☆☆

“Ripped off. Item never arrived.”

Written on: 18/11/2013 by tezzafab (1 review written)

I ordered the goods, which was in stock according to their website. 10 days later nothing. I sent them an email, to which they responded asking me to check the local royal mail sorting office, Which I did, to now avail, because did not and would not supply me with a tracking code. I continued to contact them for the next 2 weeks by email and telephone. They have not responded to either. Never again. I will spread the word not to use this site. I really wish that I had read these reviews on this… Read Full Review

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★☆☆☆☆

“avoid at all costs”

Written on: 25/06/2013 by grannyw (1 review written)

I ordered from blueunplugged on 19th nov 2012 , this was a pre order for christmas gifts for my grandchildren. after trying 100's of times to contact them via telephone and email I still have never recieved a reply (as of june 2013). As my order was a pre order awaiting for stocks to come in I was not unduly worried at first but them when started reading peoples reviews i tried to contact them but their site went under construction? but they had a link for an account on ebay so treid to… Read Full Review

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★☆☆☆☆

“Item Never Arrived- Completely Ripped Off”

Written on: 25/01/2013

I wish I had read these other reviews before purchasing from this business. I would have given them zero stars if it was possible. I paid with Paypal, did not receive any correspondence from them and item has never turned up.After reading the other reviews I now know this is no accident! Now their website is "under construction". I strongly urge you NOT to buy anything from this business ever… Read Full Review

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Grannyw's Comment

Written on: 25/06/2013

i had the same happen to me, i placed a pre order with them on 19 nov 2012, and waited and waited, but nothing, tried ringing , emailing etc etc with no answers to either, then their website decided to go under construction and they set up on ebay aswell so treid contacting them there aswell with no reply, ended up contacting paypal for a refund but they said i was outside the deadline of 30/40? days to claim so lost out on £51.79 for grandchildrens supposed christmas gifts,now dont know how to claim,anyone any ideas please

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★☆☆☆☆

“items never arrived”

Written on: 25/12/2012 by Idilajtiej (1 review written)

I ordered ( in Nov.) present for my little douther and im still waiting for delivery. i called so many times but they never answer. i wrote about ten emails and they never reply. What is wrong whit those people??? They cheated many customers. they shoud pay for this. Give me my money back !!!!!!!!!!!!!!!!!! We ( customers) shoud go to the court… Read Full Review

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Grannyw's Response to Idilajtiej's Review

Written on: 25/06/2013

i also had this happen to me , i ordered a pre order in nov 2012 for christmas presents for grandchildren but after 100's emails an telephone calls (which they dont answer) i am still out of pocket in june 2013

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★☆☆☆☆

“terrible my items never arrived”

Written on: 11/12/2012

I ordered a present for my nephews birthday in advance but three weeks later still hadn't recieved item. I called the phone number on there website and no answer must have called more then 20 times. Emailed no reply, just rediculus. Put a claim in via paypal so just got my money refunded now. They shouldn't be able to opperate in this manner. Don't bother looking at them, save your money and time… Read Full Review

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Ahsanrana's Comment

Written on: 20/12/2012

I ordered my mobile cover and after many day when i did not received my mobile cover. I called them on their cusotmer services number, emailed them but no reply.
I don't know how to get my money back.

They should be banned from operating online shop.
Idiots

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★☆☆☆☆

“Don't buy unless they have item in stock”

Written on: 27/11/2012 by Pandabear13 (1 review written)

Should have checked out the reviews before I ordered. Item "should" be in stock 2-7 days. Money taken straight away. Confirmation of order email received but nothing since, and that was nearly 3 weeks ago. Telephone is not answered… Read Full Review

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★☆☆☆☆

“Never Received Item”

Written on: 23/10/2012

Never received them item, will not answer phone calls or emails. Since it's past PayPal's time to submit a request for refund, I'm screwed. Luckily it's only $12, but still… Read Full Review

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★☆☆☆☆

“pathetic; poor; rude”

Written on: 08/08/2012 by reema30 (1 review written)

Totally, pqthetic and rude behaviour and service, ordered a battery for a phone when phoned after a week they said it has been sent to the wrong address and 15 days later, they dont even answer the phone, 17th day, got through to them at last, when asked about my goods the answer was rude and abrupt. I said to them that I have read the reviews online, they put down the phone on me instead of apologising for poor service, customer service is a joke and they feel they are doing a favour to us… Read Full Review

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★☆☆☆☆

“They are crooks and thieves”

Written on: 15/06/2012 by jim-querty (1 review written)

Blueunplugged takes your mony and don't send the item that you have paid. They don't answer to any e-mails of phone calls. Thay must be making a lot of money, fraudolently keeping the money of the clients. They ought to go to jail for fraud… Read Full Review

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Guest's Response to jim-querty's Review

Written on: 15/06/2012

Correct, that is my experience too.

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★☆☆☆☆

“Shocking customer service”

Written on: 11/06/2012 by casper1976 (1 review written)

I ordered an item from Blueunplugged approximately 8 weeks ago. I ordered the correct item as I always check and double check before ordering anything. The item arrived in good time but I had been sent the wrong item. I telephoned them to advise of this and to ask about returning the item and the guy on the phone had the nerve to argue with me and tell me it was my fault for ordering the wrong item!. After a minute of me trying to get my point across he admitted the item I ordered had the wrong… Read Full Review

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★☆☆☆☆

“Ended up taking them to court”

Written on: 10/05/2012 by philip-ff (1 review written)

Had to take blueunplugged to court after 9 months my item never arrived. They refused to refund, even though it was against the law. They are very difficult to deal with if you can get hold if them by phone and they don't reply to emails or letters, even when they are from the courts! What's worse is Blueunplugged doesn't even really exist, they are actually Coral Phones Limited trading Blueunplugged, very sneaky… Read Full Review

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Lynguinn's Response to philip-ff's Review

Written on: 11/05/2012

I have now taken my case up with PayPal, if not with my card company....reading on hear I hope that I am successful, the money’s not so important it's the principle of the matter you cannot take people's money and not to fulfil your end of the bargain, at this moment I have a CCJ on one of our workers who took £1200 and refused to pay back...what is wrong with people today???? they just think they can take money I call it stealing...the Police do not want to know...

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★☆☆☆☆

“WILL NOT REFUND”

Written on: 08/05/2012

I have been trying to get a refund on my order which I placed with them, they are insisting that my order was completed for 5 items, I have only received one and they will not refund my money I have phoned then and they dais they would get their buyer to source more, no such luck...so I have raised a complaint with PayPal......I supposed this is the way they make their money by not fulfilling their order, nice work if you can get it! but it is DISHONEST… Read Full Review

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★☆☆☆☆

“STAY CLEAR!”

Written on: 04/05/2012 by lesleyan (1 review written)

when ordering goods it wasn't stated they wouldn't be despatched until all items were instock.They were unwilling to chase the supplier of the out of stock item.The man on the phone was rude and unwilling to pass my query onto the 'buying' dept, no one was in this dept on the Friday and he stated 'there was no point' in asking the buying dept to chase the o/s item, he'd told me all they knew, that the item was out of stock and the order wouldn't be despatched until both items were in their… Read Full Review

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Lynguinn's Response to lesleyan's Review

Written on: 08/05/2012

I totally agree with you, as for their 'buying department' they are a private house!

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Philip-Ff's Response to lesleyan's Review

Written on: 10/05/2012

It sounds very dodgy, I have reported them to Trading Standards, hopefully they will be shut down sooner rather than later.

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★☆☆☆☆

“items purchased not received”

Written on: 05/12/2011

Have used this site twice before with no problems but this time it has been a complete disaster. Items ordered at the end of september stil not received. They say that they have sent them twice but I can't believe that two mailings would get lost in the post. Now not answering my e-mails. Have requested a full refund but not hopeful… Read Full Review

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