The Sunday Times Wine Club Reviews - www.sundaytimeswineclub.co.uk

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The Sunday Times Wine Club www.sundaytimeswineclub.co.uk

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Latest Reviews

★★☆☆☆
The Sunday Times Wine Club www.sundaytimeswineclub.co.uk

“Black Stump”

Written on: 22/06/2014 by MaximRobb (1 review written)

Fine until you swallow it - then acidic aftertaste spoils it all. Not for me… Read Full Review

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★★★☆☆
The Sunday Times Wine Club www.sundaytimeswineclub.co.uk

“New Zealand 12 case Sauvignons”

Written on: 16/06/2014 by jpp51 (1 review written)

Tried three of the 12 box selection,all underwhelming ,particularly the bland tasting Kora Sauvignon,The Tikoli Sauvignon ,just a little better,but little zest,or flavour. The sunday bay pretty average ,searching hard for the subtle characteristic sauvigonoc flavour,certainly not worth the price i paid as an average for the case per bottle at£7.50p. The bog standard £7.00 bottles of new zealand Sauvignon ,you can buy in high street supermarkets ,are of a higher quality to anything I have… Read Full Review

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Sundaytimeswineclub's Response to jpp51's Review

Written on: 08/08/2014

We are sorry to hear that you didn't enjoy the Tikohi,Sunday Bay or the Kora. We do have a 100% guarantee for the wines so we can exchange or refund for them.

If you email us, we will resolve this for you.

With regard to tasting note, these can all be found online but we are more than happy to send them via email if you require them.

We look forward to hearing from you to resolve this for you.

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★★☆☆☆
The Sunday Times Wine Club www.sundaytimeswineclub.co.uk

“christmas dinner left high and sadly ,very very dry.”

Written on: 23/12/2013 by danieldunne (2 reviews written)

I am not a big customer, I do not spend fortunes on wine ,maybe ,if I had i would have been treated a lot better, still ,i am a customer and surely that is of some value,I ORDERED 23 BOTTLES FROM YOURE COMPANY.I was told they would be here for christmas, I called twicelast week to make sure and was reassured, although not greatly.my daughters pop band stuff arrived from australia after 5 days ,and my bourbon from masters of malt after 2 .I EVEN OFFERED TO PROVIDE A PRIVATE COURIER TO COLLECT… Read Full Review

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★★★★★
The Sunday Times Wine Club www.sundaytimeswineclub.co.uk

“simply the best!”

Written on: 21/01/2013

We have been members of this club for years now. Have tried the rest, but have found STWC wines to be well worth paying a bit extra for. Have tried our best to find a wine we haven't liked to use the money back guarantee, but only ever had to take advantage of this on one occasion. The sales team are always helpful and are not pushy when you don't want to purchase special offers, etc. We have been to the wine festival in London for the past 4 years and have made a weekend of it every year… Read Full Review

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★★★★★
The Sunday Times Wine Club www.sundaytimeswineclub.co.uk

“Norm Cee Jay”

Written on: 21/08/2012 by NormCJ (1 review written)

I am puzzled by some of the criticism in a few of the reviews. My experience with the STWC over many years has been excellent. I have checked other wine clubs at various times and discovered that they assume the customer already has a good knowledge of wine before ordering. As I knew very little about wine when I first ordered from the STWC, I found the monthly promotional literature provided much more information than was available elsewhere. As a result I have the wine club to thank for my… Read Full Review

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★★★★☆
The Sunday Times Wine Club www.sundaytimeswineclub.co.uk

“Great wines”

Written on: 11/08/2012

My husband and I have been ordering online (mostly) for several years now and we have probably had maybe 2 wines that have not been to our tastes, although we still finished the bottle! Occasionally we are contacted regarding wine offers and this is the only time we are happy to receive calls from somebody in a sales team!! Have always found the service regarding telephone contact and receiving the wines fine. Reason for 4 stars and not 5 is that for several months fairly recently I could not… Read Full Review

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★★★★★
The Sunday Times Wine Club www.sundaytimeswineclub.co.uk

“still super”

Written on: 12/05/2012

I have been using STWC for about 8 years. Other than First Direct, they have consistently the finest customer service of any internet retailer I use. The wines are very good value, the firm is clever to encourage you to go only slightly outside your comfort zone, and I have enjoyed many new wines because of them. I don't normally leave reviews, but didn't want people's first reviews to be read to be from those who tried the firm once and didn't get good service. I have used their customer… Read Full Review

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★★☆☆☆
The Sunday Times Wine Club www.sundaytimeswineclub.co.uk

“Beware The Cold Call”

Written on: 16/04/2012

I received a "cold call" from The Sunday Times Wine Club and agreed to buy a case of wine at an apparently advantageous price. The young salesman was not the brightest, it must be said, not understanding the meaning of the word "robust", as my description of the type of red wine I like. When I clarified in simpler terms, he made a comment about people who like to "eat their red wine with a knife and fork", which I regard as a tactless and inappropriate remark. I only discovered, as I was about… Read Full Review

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★☆☆☆☆
The Sunday Times Wine Club www.sundaytimeswineclub.co.uk

“terrible delivery service - Sunday Times Wine Club”

Written on: 24/02/2012 by tshires (1 review written)

Ordered before 8am on the day before the delivery was required. Website said order before 2pm and pay extra 8.99GBP to get it guaranteed the next day, which we did. It was a last min present for a friend's 50th. The following Sunday evening we recieved an e-mail saying that the delivery was 'On it's way'. What transpired thereafter was a disrespectful list of e-mails. First up was an e-mail appology and a refund of the 8.99. Not good enough considering that we only used their service… Read Full Review

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★☆☆☆☆
The Sunday Times Wine Club www.sundaytimeswineclub.co.uk

“Poor service”

Written on: 28/12/2011 by terry1075 (2 reviews written)

Do not, I repeat, do not use The Sunday Times Wine Club. If things go wrong they will not correct their mistake. They delivered my wine to the wrong address and ignored my letters of complaint… Read Full Review

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Laithwaiteswine's Response to terry1075's Review

Written on: 29/12/2011

I'm sorry to hear that things haven't gone as expected. I would love to discuss this with you further so that we can resolve these issues fully. If you are able to contact us at customer.service@thesundaytimeswineclub.co.uk with your details stating Review Centre I would be happy to give you a call.

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★☆☆☆☆
The Sunday Times Wine Club www.sundaytimeswineclub.co.uk

“Couldn't care less”

Written on: 03/12/2011 by radishroot2002 (1 review written)

Despite me ringing 3 times & requesting a call back - no-one rang me back. In the end I went with Tesco (who were smashing) Sunday Times Wine Club's arrogance is staggering. We are in the middle of a recession, yet they simply cannot be bothered to off even the most basic level of customer service. I will never bother with this joke of a company again… Read Full Review

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★☆☆☆☆
The Sunday Times Wine Club www.sundaytimeswineclub.co.uk

“Really dissapointed - thought the Sunday Times would...”

Written on: 12/06/2008

Really dissapointed - thought the Sunday Times would only offer real quality wines… Read Full Review

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★★★☆☆
The Sunday Times Wine Club www.sundaytimeswineclub.co.uk

“Four Seasons ..this is part of the Sunday Times wine...”

Written on: 08/11/2007 by joeyruss (15 reviews written)

Four Seasons ..this is part of the Sunday Times wine club..

You may be tempted by their introductory three free bottles or even two cases for the price of one if you're lucky. The offers tend to change and much depends on where you see the advert.

The idea is that you receive a case (12 bottles) every month. You may choose from reds only, whites only or a mixed case. You will be notified a couple of weeks before delivery what to expect in the next case. You also get tasting notes and guide… Read Full Review

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★★★★★
The Sunday Times Wine Club www.sundaytimeswineclub.co.uk

“I've been a member of the Sunday Times wine club for 8...”

Written on: 17/11/2010 by robinsurrey (1 review written)

I've been a member of the Sunday Times wine club for 8 years. It is outstanding. The wines are almost without exception excellent. I don't have to wander along the supermarket shelves wondering what might taste good - I just leave it to them, knowing that I will get a great variety and that they will all taste great.
The best part of the deal, however, is the call centre. While every other call centre seems to be the other side of the world and staffed with people who don't have a clue, these… Read Full Review

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Radishroot2002's Response to robinsurrey's Review

Written on: 03/12/2011

You are having a laugh.....they don't know the first thing about offering a decent service.

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★★★★★
The Sunday Times Wine Club www.sundaytimeswineclub.co.uk

“Superb wines, much better quality and better priced...”

Written on: 22/10/2010

Superb wines, much better quality and better priced than any supermarkets or other online wine merchants. Have had many happy years drinking with them and would not go elsewhere, service impeccable… Read Full Review

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★★★★★
The Sunday Times Wine Club www.sundaytimeswineclub.co.uk

“The wine delivered is always excellent and you can...”

Written on: 08/05/2010

The wine delivered is always excellent and you can tailor your choices to suit your budget. I cant bear to purchase wines from the supermarkets anymore as I feel they are not of the same standard. I have not had a bad glass yet. Very glad I joined… Read Full Review

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★★★★★
The Sunday Times Wine Club www.sundaytimeswineclub.co.uk

“I have been a member for many years and cannot really...”

Written on: 26/03/2010

I have been a member for many years and cannot really compare with any other club. However, I see no need to change - the wine is always exceptional, the service and staff are always very helpful and have never ever got any request or query wrong(the person who wrote a 1 star review must have called the wrong wine club!) and the wine is always delivered on time - Excellent… Read Full Review

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★☆☆☆☆
The Sunday Times Wine Club www.sundaytimeswineclub.co.uk

“I waited 3 days and after numerous promises my wine...”

Written on: 11/12/2009

I waited 3 days and after numerous promises my wine never arrived. I expect they use cheap couriers,take too many orders and are unable to full all of them. Absolutely incompetent… Read Full Review

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★★★★★
The Sunday Times Wine Club www.sundaytimeswineclub.co.uk

“I have been a member of the wine club for many years....”

Written on: 01/11/2009

I have been a member of the wine club for many years. The choice of wines is second to none whether you want an inexpensive everyday wine or an expensive classic fine wine. Stacks of choice. Delivery is faultless. Staff very friendly and nothing is too much trouble. I would not get my wines from anywhere else. The monthly mailings outlining all the current wines take all the guesswork out of what to buy. Well done everyone at the club. Helpful, friendly, excellent value and prompt delivery. you… Read Full Review

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★★★★☆
The Sunday Times Wine Club www.sundaytimeswineclub.co.uk

“This,The Sunday Times Wine Club, like many other wine...”

Written on: 11/09/2009 by Eric Deeson (1 review written)

This,The Sunday Times Wine Club, like many other wine clubs, is run by Laithwaite's - but with somewhat different staff at least. But how to compare differnet clubs without joining for years and keeping very good records?
I've been ten years with this one and the biggest problem I have is that it's hard to order by email. In other words: overall very satisfied
But I just don't know if I could get a better deal elsewhere and, as I spend hundreds a year with them, it'd be good to know that! In… Read Full Review

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