Laithwaites Wines www.Laithwaites.co.uk Reviews
Latest Reviews
“Their mistake becomes yours!”
Written on: 18/06/2013
I recently moved and provided new shipping & billing address to Laithwaites Wine. The next shipment was sent to old address, however it took significant "discussion" to keep them from billing me twice. Their mistake became my mistake. I reminded them that I can't be held accountable for their lack of training and mistakes. Be a smart buyer and watch out for these inappropriate and unprofessionalism for a company promoting customer service.... Not in their actions! (read more)
“Charging credit card without notification ”
Written on: 22/05/2013
I have learnt about my subscription order from my account balance. They told me they had sent a notification email before charging my credit card, but it is not true, I even looked up in the spam box. They do not give you a chance to cancel your order. I contacted them when my unwanted order had not been yet shipped but they told me to send it back to get a refund later. (read more)
“won't sort out a subscription problem”
Written on: 17/04/2013 by robin2710 (1 review written)
don't order from laithwaites. I feel they have misled me into a subscription that I did not know I was signing up for. The person on the phone agreed it can be misleading and unclear but still won't do anything about it. the wine in not anything special either. (read more)
“Lost their shine...”
Written on: 11/04/2013 by Mpthomas22
We've been with Laithwaite's for years, and for good reason: wine was always good, customer service was first class. In recent times, I started to get unsolicited phone calls to 'discuss' my wine plan which I found annoying. There was then an error with payments which could and should have been sorted out quickly and conveniently by Laithwaite's, but wasn't. I gave them every chance but customer services didn't seem bothered if I stayed or left - so I left! Now looking for a new wine club... (read more)
“Don't give themn your phone number”
Written on: 26/03/2013
I enjoyed the wine I bought a couple of years ago but you can buy as good or better from your local tescos or Asda without the shipping costs. The worst aspect is the spam phone calls- I have had two today. I am so fed up answering the phone 3 to 6 times every day to people who want to sell me stuff or me to claim for PPI or accidents I didn't have. i am thinking of silencing my phone permanently (read more)
“If you like FINE wines, you won't like Laithwaites. ...”
Written on: 14/03/2013
If you like FINE wines, you won't like Laithwaites. If you're a wino, you'll find their wines to be OK but expensive compared to similar available in your local, low-quality, low-cost stores. I responded to a "$100 off coupon" for their "Gold Medal" wines with 3 free bottles of Chianti. They don't tell you which wines they'll ship to you beforehand. When I got them, the reviews were not so hot. In fact, even after my $100 "discount" the reviews said I could find this stuff readily... (read more)
“Cured me of wine at dinner”
Written on: 08/03/2013 by stronghill (1 review written)
The descriptions are enticing...gold-medal this and award-winner that. The truth in the bottle is Chateau Thames Embankment or worse. For the same money when shipping is included, the local wine outlet has far better offerings. One good result: I am drinking more water with dinner. But what to do with a stockpile (I kept thinking it would get better). Too some to a friend's party but he marked my name as the point of origin. That put paid to that ploy. (read more)
“Good Customer Service”
Written on: 28/01/2013 by David_Everitt (2 reviews written)
Just wanted to relay a good customer experience I had using Laithwaites. I ordered online and the delivery didn't arrive (postman left it with a dodgy neighbour or kept it to themselves, I don't know). Anyway when I phoned up Laithwaites they immediately offered to send out a second case, even though they hadn't tracked down the first one. It arrived two days later and they phoned up to confirm receipt that afternoon. :-) I thought they handled this situation very well. I doubt it was there... (read more)
“They will mess up you checking account”
Written on: 15/01/2013 by madashell35
They are deceptive in the club promo. They do not let you know about the shipping and handling fees. Also I had requested that my account be cancelled 3 months later I check my checking account and noticed I've been charged $171.18 for an order I did not request. Not only did I call to have refunded but I now have to wait 7-10 days for it to process. This company is full of it!!! I am unable to report to BBB because they are based out of the UK....Consumers be very weary!!!! The only reason... (read more)
“Do not order from this wine company”
Written on: 12/01/2013 by jason1921
Years ago I had initiated service with this company. For two years, my orders went through without a hitch. For the last two years I was in a location that they could not ship to and discontinued my service. Upon my return to an area the company ships to, I was contacted by them to resume my service, and did so at that time. The wines in my first shipment were almost undrinkable. Since it was a discounted shipment, I did not feel the need to ask for a refund except for one wine, which was... (read more)
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Showing 1 - 10 of 61 Reviews
“Mystery Reds Case”
Written on: 08/01/2013 by Shoosie (1 review written)
I decided to take the plunge and order a Mystery Reds Case. My case arrived only two days after placing the order on a Sunday and I was eager to check what surprises there may be for me. You can imagine my slight disappointed when the first two wines pulled out of the box were both whites ! Both were Sauvignon Blancs - a South African and a Sicilian - and while I feel sure that they will be okay, it is not what I ordered. I accept that they could be returned but, quite frankly, it is just... (read more)
“Wines are OK, terrible customer service”
Written on: 19/12/2012 by Guest061977
Beware of this company! I signed up for the seasonal wine club and all was well at first. Recently I received not one but two cases of wine that I did not order, and not only that, they were cases that I specifically said I didn't want when contacted by a sales representative. I have my shipments sent to my office, meaning they were signed for by our receptionist and I was told it would be on me to return the cases of wine. Today was the last straw... because of the recent over shipments of... (read more)
“disappointed in contents of case”
Written on: 18/12/2012
Never used Laithwaites for about 3 years recived a phone call from one of there sales team the offer was 1 mixed case with 1 free bottle of Prosecco the mixed wine was 4 x 3 not mutch of a mix i would have thougt there should have been more selection if they are trying to tempt people back (read more)
“Poor wines followed by cold call hell.”
Written on: 02/12/2012 by SporesMouldsAndFungus (1 review written)
My partner and I used to be members of Laithwaites back in the day when they were called Bordeaux Direct. I recall their wines being fairly good quality for the price, and not too bad customer service. But, my, how things have changed. We recently bought a case of wine from them for the first time in a number of years. When the wines eventually arrived, long after the 3 day 'promise', half of them had been replaced/substituted with other wines. Very irritating indeed. When it can to drinking... (read more)
“Terrible experience - stay away”
Written on: 02/11/2012
I have just had an appalling customer service experience which has yet to be resolved, a month after I placed the initial order which caused the problem in question. When I placed my introductory order on your website, an error message asked me to enter my information again. Once I did this, I received two emails for two duplicate orders. I immediately called to cancel the duplicate and was assured that this had been cancelled. I asked for official confirmation of this, but was told that... (read more)
“Delivery didn't turn up”
Written on: 29/10/2012
I just wouldn't use them. They took payment from my account quickly enough, and claimed to have delivered, but no wine ever came. I think this may have been a fault of their delivery company, who claimed to have left the delivery in a place out of public view AND had a signature for receipt of deliver (which is pretty odd), but this is the delivery company that Laithwaites uses, so I wouldn't have faith that I would receive a further order. Plus I got pretty fed up calling Laithwaites... (read more)
“swimming in poor quality wine”
Written on: 25/09/2012 by TFJONES
Be careful - I have been a member for many years and the quality of their wines have definitely fallen below an acceptable level - I joined a couple of their regular memberships and also purchese separately if I find a good bottle - unfortumnately not for a while since I bought a couple of cases of easy drinking Papavaro. I have not had a pleasant red wine in the last 3 or 4 cases though not tried them all. I cancelled my membership last month and the company sent me a nice letter and a... (read more)
Morseman1's Response to TFJONES's Review
Written on: 05/11/2012
My parents joined many years ago but since my Father died Laithwait's have 'targeted' my mother as a good mark.
She bought thousands of pounds worth of wines, more than she could possibly have drunk and/or given away.
After my sister and I persuaded her to cancel her membership and that she did not want or need any more I found an advertisement inviting mum to buy even more wine, several weeks after her letter telling them she did not want any more direct marketing.
I have written to them telling them that any other correspondence will be invoiced to them at £10 for handling fee and £10 for disposal.
Let's see if that works...
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“Don't order mistakenly!!! (US experience)”
Written on: 29/08/2012 by JimFarrar (1 review written)
My wife and I ordered wine for my sister and her family last year for Christmas. There was some lack of communication between my wife and I and we both placed orders for the same thing to the same location. These orders were placed three weeks prior to Christmas to allow adequate time for the order to be filled and delivered. Almost immediately my wife and I both got email that the orders would not arrive in time. This propted our conversation when we realized that we had errantly placed... (read more)
“Reliable and great customer service! (in the USA)”
Written on: 17/08/2012
I have been a member of this wine club for a few years now and I really like them. They don't sell really high-end wines, but they certainly don't sell low-end wines either. They automatically bill you quarterly for your case (I wish they gave a warning first), and they let you know to be expecting it. There is no punishment for skipping a case or a few. Their customer service is usually excellent and speedy (with a couple exceptions). I saw a post of someone complaining about Laithwaites... (read more)
“Our favorite wine merchant”
Written on: 03/08/2012
I have been a happy customer of Laithwaites for many years and have always enjoyed their superb service and good advice when I needed it. Like all wine merchants, some of the wines offered are not to our taste, or though others might not agree. If you are buying wine one needs to understand what the various regions can offer and know what your own tastes are like. If I am uncertain, them I always enquire. Never have I received bad advice. Get to know what you enjoy and learn a little... (read more)
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Showing 11 - 20 of 61 Reviews
“order the wine they advertise they send whatever they want”
Written on: 18/07/2012
I ordered a 2 special offer cases advertised in a flyer through the letterbox, they sent just 'one' out of eight wines in the offer and filled the cases with others I had not ordered and suspect were both cheaper and inferior. Apparently this is the norm as far as customer services are concerned, load of bull about similar quality etc. The flyer was dated July and I ordered in the middle of the same month. Having checked after receiving the wrong wines, their website said the correct wines... (read more)
Stevefredtaylor's Comment
Written on: 09/11/2012
Ordered 12 from a case on website. 12 Came but none that I ordered all were replacements. The original was advertised still on website
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“Laithwaites Customer Service”
Written on: 02/07/2012 by Nexium
Rude and unhelpful.... end result cancelled my account. Could not recommend on this basis especially given the wide choice of alternatives (read more)
“Great service, lovely wines”
Written on: 28/06/2012
I have had wonderful experiences with Laithwaites. All the wines we have ordered have been very good and good value. We love trying a mixed case and tasting new wines. But what I am most impressed with is their customer service. They always send a letter to remind us of our upcoming wine plan delivery (which means we have time to change it etc). They send some good offers through the post. They also e-mail, but I like that they send a letter too (unusual these day) unlike other wine clubs we... (read more)
“Standard Service”
Written on: 21/05/2012 by freeble
Reading the reviews I notice that many existing customers of this company are surprised/shocked when they get either bad service, or bad wine, they should instead be glad that hey have managed to survive the Laithwaites experience for so long without a problem. The whole of the organisation is aimed at selling as much wine as possible, not to help the customer, hence the very small print stating that this offer is part of a wine schedule, so unless you actively cancel you will get more wine... (read more)
“Wonderful Wine, Excellent Customer Service”
Written on: 11/04/2012 by merlyn1974 (1 review written)
Despite what you may read on here, you can order from Laithwates.co.uk without having to join their wine club. I have been ordering wine from them for over 2 years now and on the rare ocassion I've had to contact Laithwates their customer service has always been excellent, with their staff doing all they can to resolve any issues. For a first order I would reccomend one of their customer favourite mixed cases, as all the wines in there are highly rated by other customers. And if you are... (read more)
“Wines hard to drink, account harder to cancel.”
Written on: 05/04/2012
I tried a sample case of reds and, with a couple exceptions, all were dense, full-bodied, deep-colored, lacking in fruit and hard to drink. They stained my tongue purple, alarming my dentist. I canceled my account, but this didn't stop them, months later, from shipping another case and billing my credit card $163. They called it "an error." (read more)
“telephone sales”
Written on: 05/04/2012
I was called by Laithwaites as an old customer and offered A Deal! I had forgotten why I stopped using them. I was soon reminded. I was told my confirmation would be Emailed to me.I am still waiting. The delivery arrived.6 of the wines were different from the tasting notes.The Don Cayetano was Chardonny supposed to be Savignon Blanc.I also ordered 2 extra bottles One red One white Igot 2 white.Utter shambles (read more)
“Scam on Gift Orders”
Written on: 24/03/2012
Beware, you will automatically be signed up for a wine club if you make a purchase from Laithwaites, even if you are only buying a one time gift, and it is not cheap, AND I don't even get the wine!!!!! (read more)
“£20 voucher does not work”
Written on: 18/03/2012 by awschach
This is the second time that we have attempted making an online order with Laithwaite wines. On the first occasion (1 year ago) we were unable to complete the order using their website. This time we have received a £20 voucher that is valid but can not be redeemed. Don't waste your time, go elsewhere! (read more)
“Il Papavero red wine”
Written on: 01/03/2012
I am only talking about one particular wine but having been in the business for 10+ years, I generally know a good wine from a bad wine. There are some good wines at Laithwaites but unfortunately this is not one of them! Papavero red lacks structure and has quite alot of residual sugar. Fine for people new to wine, looking for an easy drinker. (read more)
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Showing 21 - 30 of 61 Reviews
“Horrible!!”
Written on: 16/12/2011 by caxton3
We never had a chance to enjoy the wine due to the HORRIBLE cutomer service!! It was never delivered. We placed an order then 10 days later some one called and asked if we were enjoying our wine. We NEVER had it! They told us at least 2 times it was being shipped. Third time, almost 4 WEEKS later, they said it was just in the process of being shipped we told them to forget it give us a refund!! (read more)
Onlinesupportlw's Response to caxton3's Review
Written on: 16/12/2011
We are really sorry to hear about the bad experience you have had with this order from us. I would love to discuss this with you further so that we can resolve these issues. If you are able to contact us at customer.service@laithwaiteswine.com with your details stating Review Centre I would be happy to give you a call.
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“Recurring orders not authorized”
Written on: 30/10/2011 by jtflasurfer (1 review written)
I recently purchased a case of red wine on special for 99.99. I wasn't all that impressed with their selections. I now get mailers constantly and missed a call from them. I guess I should have called back because they sent me another case at the full price of 158.39. I am going to dispute it with my credit card and have already canceled that card so they no longer have my credit card number. I tried to email them but it won't send without a UK postal code and their phone number is in... (read more)
“Laithwaites - Very Aggressive Marketing”
Written on: 25/06/2011 by taurustime (17 reviews written)
I contacted Laithwaites 3 years ago at the request of my godson in Scotland who had tried one of their Riojas and enjoyed it very much. I ordered a case for his birthday and again for his Christmas over that period, all deliveries arriving promptly, on time and without incident. When I joined [compulsory], I stressed that I did NOT want to be placed on their mailing list [ignored] and that I did NOT wish to receive marketing emails [again, ignored]. Mailed catalogues were automatically... (read more)
Guest's Response to taurustime's Review
Written on: 19/07/2011
All you have to do to stop them phoning you is to tell them.
I have always found this company to have the finest customer service, along with First Direct.
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Guest's Response to taurustime's Review
Written on: 26/07/2011
This sounds completely unrealistic.
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Laithwaites's Response to taurustime's Review
Written on: 15/08/2011
We're sorry to hear you have experienced this issue with our service recently. As a mail order company we do like to send out customers special offers but if you request these to be stopped then they should cease shortly thereafter. We would be very grateful if you could e-mail us (contactus@laithwaites.co.uk) so that we can feed back this issue to our customer service team, as well as confirm you will not receive further promotional material in the future.
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Guest's Response to taurustime's Review
Written on: 03/09/2011
so far so good
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“Barone Paladino Pinot Grigi09 review”
Written on: 02/06/2011 by Deleted
very enjoyable refreshing lively gold ,in sight .apricot delicate taste ,went very well with chicken salad ,I will order this wine with more bottles next opportunity (read more)
“I ordered on a Friday, a bottle of veuve cliquot to...”
Written on: 26/05/2011
I ordered on a Friday, a bottle of veuve cliquot to arrive at a friends house for her birthday for the following Monday at a timeslot that was convenient for her. Instead of that though I got an email saying that delivery will take 3 days which annoyed me since it was a tenner for the timeslot delivery. I replied asking for a partial refund on delivery since I paid for it to arrive on Monday when I guessed they just sent it standard. They got back to me refunding the whole delivery cost... (read more)
“I cannot believe these negative reviews! And I don't...”
Written on: 18/05/2011 by 69please (3 reviews written)
I cannot believe these negative reviews! And I don't work for them!
I have dealt with this company for about 20 years, and I think they are one of the best companies in the country.
The wine is excellent; if you don't like it, they will collect it and not charge you for the one or two bottles you drank.
What can be fairer than that?
If I had a problem (never serious), they put the matter right quickly and with generosity.
I can only think negative reviewers did not try hard enough to get...
(read more)
Laithwaites's Response to 69please's Review
Written on: 15/08/2011
Thank you for your support, 69please, here's to a long and happy friendship :)
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“I have been a Laithwaites customer for many years and...”
Written on: 27/04/2011
I have been a Laithwaites customer for many years and recommended them to both family and friends. Their service and quality had until recently been first class. However, avoid at all costs a spanish white that goes by the name of Vega Oliveras Macabeo. This was one of the two premier wines for march and was so bad that I had to check my invoice to be absolutely certain it was from them.I was under the impression that premier membership gave you the opportunity to try wines especially... (read more)
Guest's Comment
Written on: 27/05/2011
we tried this wine at the same time and it was unpalatable. The first wine that we can honestly say Laithwaites let us down
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Guest's Comment
Written on: 27/05/2011
we tried this wine at the same time and it was unpalatable. The first wine that we can honestly say Laithwaites let us down
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Guest's Comment
Written on: 19/07/2011
Did you contact Laithwaites about this? If you did, they would have refunded you promptly and without argument.
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Laithwaites's Comment
Written on: 15/08/2011
We're sorry to hear you didn't enjoy this wine - have you contacted our customer service team (contactus@laithwaites.co.uk). We have a wine guarantee where we will refund or replace any wine you're not happy with! :)
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“We have used Laithwaites for some time and recently...”
Written on: 13/04/2011
We have used Laithwaites for some time and recently they sold us a spring selection case at £79.99 payable over three monthly installments. They took the full molney from the debit card taking us overdrawn, their customer service is non existant Tony Laithwaite can not be bothered to respond to emails, you can not get to speak to a director they just sit on money that they had no authorisation to take BEWARE before giving them card details. (read more)
Taurustime's Comment
Written on: 20/08/2011
If you wish to email me on CITYLONDON@AOL.COM and refer to this review, I can provide you with the home addresses of 3 of their main board directors, publicly available information. usually gets their attention!
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“Received a brochure complete with voucher offering £20...”
Written on: 14/02/2011
Received a brochure complete with voucher offering £20 + free delivery of first order. Filled in order form and entered voucher code as instructed but no discount was applied and still being charged delivery. If a company offers a promotion thet should make sure it works befire they send it out. Will take my custome elsewhere. (read more)
Guest's Comment
Written on: 19/07/2011
Did you complain? They would have put it right immediately.
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Laithwaites's Comment
Written on: 15/08/2011
I'm sorry to hear this. We did have a problem with our website back in February but a new problem-free website has been launched which we hope will have lots of nice offers in the future (Use Voucher code AUGUST1 this month for £20.00 off 12 bottles of wine!)
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“Had always been a customer of Laithwaites and always...”
Written on: 09/02/2011
Had always been a customer of Laithwaites and always placed review comments on their wines. However, after finding that they remove all negative review comments when any of the wine comes on offer, which gives existing and new customers a false opinion on the wine when they order and after receiving some dross which were supposed to have a 5 star God Awards, I have now decided to purchase my wine elsewhere. (read more)
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Showing 31 - 40 of 61 Reviews
“Bought a case of 12 mixed bottles from Laitwaites at...”
Written on: 19/01/2011
Bought a case of 12 mixed bottles from Laitwaites at teh begining of December 2010. When it arrived only 2 of the bottles were as advertised. I asked Laithwaites to collect the case and give me a refund. They collected the case the next day but 5 weeks later, I'm still waiting for the refund. The wine that was advertised but not supplied is still for sale on their website. I'm not impressed. (read more)
“I bought some wine from Laithwaites for a local wine...”
Written on: 13/01/2011
I bought some wine from Laithwaites for a local wine club.
I ordered some 2009 New Zealand wine. it said 2009 on the invoice and delivery note but on the bottle was 2010.
One of the reds was corked.
They have offered a £10 voucher.
The wine cost £9 and the delivery is £7
Some may say Laithwates are professional. My experience is that they are arrogant.
(read more)
Laithwaites's Comment
Written on: 15/08/2011
Sorry to hear you haven't been satisfied with your wine order back in January. We do have to substitute some wines with a better vintage where it is necessary (when stock runs out, for example).
When we offer a voucher for a corked bottle, this is of a higher value than the wine. If you would prefer to receive a replacement bottle instead please do let us know and we will send one for you in the future.
I hope this helps, please let us know if we can be of any help (contactus@laithwaites.co.uk)
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“Used Laithwaites once, but never again. They are keen...”
Written on: 10/01/2011
Used Laithwaites once, but never again. They are keen to give the image of being a professional and leading wine merchant, but cannot live up to their own hype. I ordered a case of wine for clients on 13th December and it was finally delivered on 29th December, and that was only by chance as the client's office opened for only that day. The destination address was only 5 miles up the road from their distribution centre! I wrote to complain, but got a phonecall to discuss....what is there... (read more)
“Not sure how my credit card got used for a purchase...”
Written on: 04/01/2011
Not sure how my credit card got used for a purchase from this website. Not sure whether this company solicited or some thief stole my identity. I have never even heard of this company before let alone purchase from them. Thank God my cc company gave me a refund. People BEWARE!! (read more)
“Will not bother with Laithwaites again! Terrible...”
Written on: 17/12/2010
Will not bother with Laithwaites again! Terrible delivery service.
3 day delivery promised but did not arrive. With couriers for 6 more days before I cancelled and asked for a refund. Used DailyMail Wine club instead and they delivered bang on time.
(read more)
“Value for money? yes.. Quality of selection? yes.....”
Written on: 10/12/2010
Value for money? yes.. Quality of selection? yes.. Delivery? ....... Who knows, still waiting 8 days after my 'express delivery' was meant to turn up! The snow has cleared long ago and yet nothing. Can't complain though, have been sent free delivery voucher for next time!!! Next time!!! Dont care how good the wine might be, a company that has a service like this with a uncaring customer service, who know less about the delivery than i do (nothing) does not deserve my money or anyone elses.... (read more)
“On the whole, the Customer service is excellent. I...”
Written on: 04/11/2010 by KevinRussell (2 reviews written)
On the whole, the Customer service is excellent. I have only sent back 4 bottles out of many - they are always happy to replace wine that you do not fully enjoy. Their selection is very good to my middle-of-the-road pallette.
However, I recently cancelled my account after 3 years at Laithwaites after a few poor experiences. An order still wasn't delivered over two weeks after placing - apparently it went missing at the couriers. I was promised a new order which hadn't arrived a week later...
(read more)
“My first order from Laithwaites should have come with...”
Written on: 22/09/2010
My first order from Laithwaites should have come with a free bottle opener. When the order arrived, no bottle opener. I phoned customer services to be told that the offer expired for the £29.95 bottle opener and I would be sent a bottle of Shiraz instead. Not impressed.
The wine is good!
(read more)
Gloucestergambit's Comment
Written on: 22/09/2010
I also took up this offer, I spoke to them and they said I could have the corkscrew when they get more in - they're sending me it when they get it in October, or November. I've been with them for years and they're every so helpful - give them a call!
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“The Red wines my wife drinks she says are the best she...”
Written on: 04/03/2010 by stripey (1 review written)
The Red wines my wife drinks she says are the best she has ever had. We have informed friends how good your wine is and the service you provide is excellent. My wife likes everything about your wine and company. (read more)
“The Black Stump is a winner. We first were introduced...”
Written on: 08/02/2010
The Black Stump is a winner. We first were introduced to this wine by our local Indian restaurant and haven't found such quality to match in a long time , hence we found we could only source it from Laithwaites.
Which goes to prove that they know what they're talking about when it comes to wine. No supermarket can match it.
(read more)
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Showing 41 - 50 of 61 Reviews
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Hendenne's Response to TFJONES's Review
Written on: 26/09/2012
I must say I am pleased to find this review page as I too have become very disenchanted with Laithwaites/Sunday Times Wine Club and I was beginning to think that maybe I was wrong.
I have no problem with the service from STWC which I have always found to be excellent BUT.... 'swimming in poor quality wine' is exactly how I feel about STWC these days.
I have even tried some Mont. St Emillion and St Estephe from their own blend Le Grand Chais label but found the MSM to be Poor and the SE only Fair while, for the prices they sell these at, they should be good wines.
I then tried to select what I hoped might be some decent French reds, at least decent according to the STWC description, priced at £9 to £17. Have not yet tried the £17 'boutique' St Estephe but all the others were poor to awful, a real waste of money.
It really is such a change from 5 or 6 years ago.