written by on 04/11/2016
Bad service.Try to contact but had no chance. Uncompetent representatives.When I ask if I have my money back they neverrespond.
written by Klein228 on 19/06/2015
I Use NOBLE.COM service for over a year and lately I noticed that the minutes received for the same value ($20) was lower than before (200min+). Normally I call to purchase the airtime and the seller representative would confirm by phone how much I want to buy as well my Cr. Card information and even take the opportunity to perused me to buy more air time for a discount. For my surprize, June 17, 2015 I bought air time for 200+ minutes at a value of $20 of which I made one call and when I went to make another call there was only 19 minutes left at a value of $4. I call them, the seller representative was also surprised and after checking she tells me that the rates to the country where I was call went up and nothing they could do to adjust my minutes to what I was expecting, but she could compensate with a $5 Minutes due to the fact that I was not informed at the time of purchase, I rejected because I wanted my full minutes as expected. She give me a number to call and talk to a supervisor, summarizing the supervisor give the same answer and added that I should constantly check their website for the rates change. I said that I have used direct communication with them of which they had time and remembered to advertise their promotions and not to inform about the rates! I don't recommend this service anymore to anybody and am cancelling all numbers and friends I have added do far. I loss more than 150 minutes+ by this attitude of poor customer service.
written by on 14/02/2015
Bought 20 dollars using the android app. It turns out that I couldn't use it on my emerald account. I called them and they said they would transfer it so it would be no problem. They didn't transfer it they just charged me again and ive been on the phone for 6 hours. My advice. Write a letter and pay the 40 cents for a stamp
written by PierreDwyer119 on 30/01/2015
Nobelcom has review companies managing their reviews for them. I left a review stating that it was unclear that there was an extra charge for dialing the access number. Since that time, Trustpilot has contacted me several times telling me my review was going to be removed. One time, they said I needed to resubmit proof of a purchase with Nobelcom for review to remain. I sent my confirmation e-mail. Then I received another notification, and responded to that one. Now they say it looks like a fabricated review so it is being removed. I can tell you a 5 star review wouldn't have gotten that kind of flack. Anyway, makes me wonder how many bad reviews get removed to keep Nobelcom looking so lovely.
written by kaballah15 on 19/08/2014
i've been using nobelcom to call international, mostly to liberia but not only for a couple years already and i'm super pleased. never had a problem, calls are not dropped, fees are pretty transparent, especially when compared to others similar sites. great when you don't want to spend a world of money on chatting for hours on the phone!!!!
written by jaysonlouis on 13/08/2014
Very pleased with Nobelcom! The rates are good and the customer support is fast and efficient and, again, it's so nice to talk to a real person, not a robot. Plus they have lots of deals so you end up paying even less than those cheap rates usually. I recommend them to whoever wants to make international or continental calls without having to pay a fortune.
written by sonic1100 on 12/08/2014
I've been using Nobelcom to make calls to Europe, at .07 cents a minute, but recently discovered that OneSuite charges .02 cents for the same calls. Also, Nobelcom was mysteriously charging my card a dollar or so extra each time, but never really showed me my full charge history... Bottom line: check out other options. If you have to use a calling card company, nobelcom is probably one of the better ones, but Onesuite seems to be quite a bit cheaper!
written by Maci432 on 21/07/2014
Real happy to be able to recommend a service with good international rates and great customer service! I've been using this service for a few years now whenever I am travelling with my job, to call my wife back home and I can safely say that the call quality is just what I want, it doesn't stress our phone bill at all, and if there is an occasional problem, the customer service is polite and helpful (had 2 issues and they were both resolved in a timely, favorable manner).
written by 1980McCollum on 20/06/2014
been using them for 2 years, except 2 times they always had the best rates to call uk from us. i am really satisfied with their services, now i can even top up my mobile phone from their site. a must try if you need to make international calls.
written by SamuelJDonson on 05/02/2014
I have just started using this calling card and what I can say is “so far, so good”, I guess. I really skeptical about it, not because of the way it work, but because of my bad history with calling cards in general. I was ripped off by phone companies so much, that I find it hard to trust service providers. However, these guys have been giving me my money’s worth. I got the number of minutes they advertised, and also benefited from some promotions. This is the forth time I recharge my card for calling UK so I’ll keep you updated if something bad happens.
written by on 02/10/2013
The rates are good and quality of the connection usually good, but don't bother trying to get two calls out of one card. The administrative fee for a second call will eat up too many minutes to make it worthwhile. Also, when I have had other problems--caused by them, not me--they have not been helpful. I was supposed to have 72 minutes for one call and got cut off after 60. After an email and a telephone call they were prepared to offer 4 minutes--not nice. You won't always get what you pay for with Nobel.com.
written by ahmeddd on 17/09/2013
i tried different products before and i switched to nobelcom after i saw a discount on facebook i am very satisfied with the rates and with the phone call quality all the fees are listed before you make purchase, they are very honest and i appreciate
written by bekblakley on 12/04/2013
Before purchasing, make sure there is a local access number, because if there isn't, you will be using a 800 number and paying an additional cent per minute for each call. I'm sceptical of this company. That should be explained more clearly from the start!! No refunds!!
written by lenfant on 09/01/2013
i always use customer service to recharge account, its available 24/7. i use them to call canada, i am satisfied.
written by yellowgurl on 04/12/2012
what it matters most to me is that i can call without any call drops. nobelcom offers this service and i have to say i am pretty satisfied with them. i even got a nobel dialer app that i can use on my phone. rates are decent and they have no hidden fees, they are all listed on their website.
written by soexcited on 18/10/2012
I honestly don't know what these people are complaining about.. I am a nobelcom customer for 3 years now and never had major problems. Sure, some connectivity issues appeared once, but hey.. I'm calling from Miami to Hong Kong, it's a looong way. Anyways, I called the customer service and they told me that the problem was going to be fixed in a couple of hours and that is exactly what happened. They always have e-mail promotions and discounts on their Facebook page.. they really know how to value their customers.
written by on 06/10/2012
Does not work with any of the cell numbers we've been calling successfully (with other providers) for years. Customer service is pretty responsive, but could not do anything more than say that none of our numbers exist - lame excuse! When I asked for a refund, they said they could not guarantee it, but would place a trouble ticket. I'm smelling a rat and will immediately dispute the charge with my CC.
written by weeish on 27/09/2012
Since I travel a lot, communication has always been a problem, since the romaing rates tend to get a little higher and to weigh more in your wallet. I knew about NobelCom calling cards from several friends, but not everywhere I go I get a landline. Luckily I have a smartphone and they have an app which can be used over 3G (still expensive abroad) or WiFi (mostly FREE everywhere). Since then, I can keep in touch with everyone, which is just what I want to do while traveling.
written by parsley4u on 13/09/2012
i use the hello philippines phone cards from them and i thinks its the best calling cards because they have so low rates. i call philippines for just 7.4cents per minute which i think is the lowest price i have ever get.
written by parkaparka on 30/08/2012
what elese could i want more?!!!!!!!!lol. it works good and they have lots of nice services. when i had problem, customer service is very operative helps me immediately!!!!!!!!
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