Time2Move www.time2move.com Reviews

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I had the best experience with this agency and I have dealt with quite a few. I dont know why people would complain but since there is new management in the organisation everything for me was really organised and professional.

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Stay away from them don't even think about using this incompetent agent.

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Time2move has to be the WORST estate agency ever!!!
They have no sense of customer service and there lack of compassion and social skills are a JOKE!!!
The fact that all their staff are young and inexperienced is a problem but not as bad as the compulsive liar they have as a manager...
Now that is not even the real problem the astronomical fees they charge are amazing for the service they actually deliver.
I wanted to rent a flat from them and on seeing the flat and agreeing to go ahead with t ...

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Just like many others here, we had a particularly bad experience with this agent.

We had never used an agency before and were determined to try other solutions before, but were shown a flat we particularly liked and decided to go ahead without checking that much into their terms and conditions (big mistake from us), and paid the fee of intent of £300 on the same day.

Their administration fees are outrageously high compared to the work they really do. Here is a breakdown of what we paid ...

FirstLady's review has yet to be rated - Be the first!
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Very unhelpful, unsupportive, unprofessional.

The communication between myself the Landlady and other staff left much to the imagination; it was non-exsistent.

They refused to explain anything to me and they refused to provide me with any documents i.e. the tenancy agreement, their terms and conditions, the deposit policy etc. I have spent the past 3 weeks chasing them on the phone and by email. I am very disappointed with the 'service' provided. They have caused me a huge amount of stress ...

pantera's review has yet to be rated - Be the first!
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We've had the worst Letting Agent experience with Time2Move. As prospective tenants and after paying a "fee of intent" for a house, things turned really unpleasant. T2M assured us on the phone (twice) that two proposed by us changes to their tenancy draft have been agreed with. We kept asking for a draft so we can have it checked-completely ignored our requests. On the day of signing all of a sudden their tenancy draft was non-negotiable! Also as a tenant I find admin fees of nearly £500 ...

bobhoskins the 3rd's review has yet to be rated - Be the first!
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DO NOT USE! you WILL regret it.
If you are, read contract and get it checked by a solicitor BEFORE you sign!

beachcomber's review has yet to be rated - Be the first!
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Pleasantly surprised! Previous experience of agents was typical, but these guys really did earn their fee. Recommended a decent solicitor at a good price, kept me informed and dealt with my chain. Negotiators actually SOLD my flat to buyers on viewings rather than wandering around my flat like zombies!! They had a full time sales progressor who was able to chase up my buyer and keep them moving along as they were supposed to. Managed to agree completion dates with all the rest of the chain and c ...

craftyr's review has yet to be rated - Be the first!
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Time2Move simply have no regard for tenant or landlord. I just thank god they're not managing the property. They charge at the top of the market for their "Admin fee" - a week's rent + VAT - yet very little admin went on. Previous tenants were buying so there was a 2 month lead-in, yet these guys had to be chased for any answers, and after speaking to our very reasonable landlord, it is obvious they didn't bother to contact him on several issues, but assured us OK. The place was completely FI ...