Written on: 22/11/2012 by Ginosaurus (1 review written)
Thank goodness I found this review site in time. Clearly I'm not alone in being SO disappointed by this company. I booked a viewing in advance to view a rental property, had a confirmation of the viewing on the phone and by email and the guy seemed fairly nice and pleasant. I turned up to the house with my housemates, we waited 30 minutes and the agent never showed up. No email, voicemail, text message - nothing to suggest there was a problem with the viewing. I emailed in the morning... (read more)
Written on: 17/08/2012 by Drakien (1 review written)
Time2Move are awful, and here's why: 1. Constantly arrange viewings with prospective buyers for the property I live in, at short notice, in violation of my contract. 2. Fail to turn up for said viewings, leaving prospective buyers hanging around outside my front door, ringing my doorbell. 3. Let themselves in to my property whenever they feel like it, regardless of whether I'm home or not. 4. Left a window open during one of their unscheduled, unannounced visits. When I came home I... (read more)
Written on: 10/07/2012
I have been greatly pleased by the estate agent Time2move as I have just sold my property for a great profit and in quick time.The manager and staff were extremely professional and the nicest people I had ever met. They cared for the clients and wanted to help me out by understanding the situation I was in. I would recommend this estate agent to anyone who wants a property sold or let. (read more)
Written on: 21/03/2012 by StariamSword (1 review written)
I can't speak from a tenant's point of view, only from a landlord's. They are without doubt *the* most unprofessional and singularly awful property agency that I have ever had the misfortune of dealing with. They completely mismanaged the letting of my own property which left me exposed when I ran into difficulties with the tenant. They could not produce any of the required paperwork (that I was being asked for by my lawyer) though the agency had taken more than £1k in fees off me to let... (read more)
Written on: 19/01/2012 by bbbaz
T2M have been in a BBC documentary about corrupt Estate Agents see here http://news.bbc.co.uk/1/hi/magazine/4826444.stm I nearly used them until a friend in a letting agency told me that they have the worst reputation in the business. I would of given them a 0 star rating but that is not possible on this site. Avoid at all costs. (read more)
Written on: 29/08/2011 by penna
Worst experience ever with a letting agency. I've applied on-line to view a property and I started receiving calls and e-mails 2-3 times a day for a month by people from the agency. When I thought they finally found a property I liked we agreed on the viewing and the agent didn't show up at all!! I called the local branch and one of the colleagues, very rudely, didn't even apologize for that but all he could told me was to wait there that someone would show up sooner or later. Of course,... (read more)
Written on: 27/08/2011 by Derrick69
Having sold my neighbours property, Time 2 Move seemed like the obvious choice. I bought my property prior to the 2007 crash and had an awful experience with another local estate agent having been gazumped and continually lied to, so I was cautious having to use an agent and wanted to use a reputable one. Chantelle came highly recommended not just from my neighbour but also from friends that had used her to let their property out. T2M had no shortage of viewers for my flat from the... (read more)
Written on: 21/05/2010 by ish156 (1 review written)
I have had the worst experience with this company. They agreed on a 7% commission on a 6 month rental. However,they did not pay me anything for a long time, and it was not the agreed amount. When I disputed this they told me I have to pay a minimum of £1000. They took off £1000 from money owed to me. Not to be recommended. The management are in this scam! (read more)
Written on: 07/03/2010
very good agent, i have dealt with many by far the best found me good tenants and managed my property brilliantly 10 out of 10! (read more)
Written on: 02/03/2010
I had a very stressful experience with Time 2 Move. Please compare their assorted fees with other letting agents before you agree to anything. As indicated by another reviewer they are astronomical.
It is their policy not to draw up a contract until full deposit and a months rent in advance have been paid, so the terms of your contract and the astronomical renewal charges may come as a surprise to you.
Once you have paid your initial deposit to make your offer on the property the service... (read more)
Written on: 22/02/2010
I don't think I could think of a company that are more incompetant than Time2move. I wouldn't even wish them on my worst enemey. (read more)
Written on: 01/11/2009
I had the best experience with this agency and I have dealt with quite a few. I dont know why people would complain but since there is new management in the organisation everything for me was really organised and professional. (read more)
Written on: 01/11/2009
Stay away from them don't even think about using this incompetent agent. (read more)
Written on: 02/10/2009
Time2move has to be the WORST estate agency ever!!!
They have no sense of customer service and there lack of compassion and social skills are a JOKE!!!
The fact that all their staff are young and inexperienced is a problem but not as bad as the compulsive liar they have as a manager...
Now that is not even the real problem the astronomical fees they charge are amazing for the service they actually deliver.
I wanted to rent a flat from them and on seeing the flat and agreeing to go ahead... (read more)
Written on: 19/09/2009
Just like many others here, we had a particularly bad experience with this agent.
We had never used an agency before and were determined to try other solutions before, but were shown a flat we particularly liked and decided to go ahead without checking that much into their terms and conditions (big mistake from us), and paid the fee of intent of £300 on the same day.
Their administration fees are outrageously high compared to the work they really do. Here is a breakdown of what we paid on... (read more)
Written on: 20/04/2009 by pantera (1 review written)
We've had the worst Letting Agent experience with Time2Move. As prospective tenants and after paying a "fee of intent" for a house, things turned really unpleasant. T2M assured us on the phone (twice) that two proposed by us changes to their tenancy draft have been agreed with. We kept asking for a draft so we can have it checked-completely ignored our requests. On the day of signing all of a sudden their tenancy draft was non-negotiable! Also as a tenant I find admin fees of nearly £500... (read more)
Written on: 22/03/2007 by beachcomber
Pleasantly surprised! Previous experience of agents was typical, but these guys really did earn their fee. Recommended a decent solicitor at a good price, kept me informed and dealt with my chain. Negotiators actually SOLD my flat to buyers on viewings rather than wandering around my flat like zombies!! They had a full time sales progressor who was able to chase up my buyer and keep them moving along as they were supposed to. Managed to agree completion dates with all the rest of the chain... (read more)
Written on: 31/07/2006 by craftyr (1 review written)
Time2Move simply have no regard for tenant or landlord. I just thank god they're not managing the property. They charge at the top of the market for their "Admin fee" - a week's rent + VAT - yet very little admin went on. Previous tenants were buying so there was a 2 month lead-in, yet these guys had to be chased for any answers, and after speaking to our very reasonable landlord, it is obvious they didn't bother to contact him on several issues, but assured us OK. The place was... (read more)
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