Inghams Reviews - www.inghams.co.uk

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Latest Reviews

★★☆☆☆

“our honeymoon haha”

Written on: 02/08/2016 by lhPeters401 (1 review written)

second time travelling with inghams not impressed wont be going again no wardrobe or drawer space in rooms booked trip to milan was dropped off where the tour stsrted and told to find our own way to alexandre manzone street to catch coach back no directions very hot day and a 84 year old husband not impressed… Read Full Review

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★★★☆☆

“Be wary about using this company ”

Written on: 15/04/2016

I used Inghams for a skiing holiday to Andorra in March. When we travelled we had a slight delay due to strikes by French Air Traffic Control so we're not too concerned. However, we managed to get in a very slow queue at Toulouse airport which delayed us considerably. When we eventually cleared immigration we were unable to locate our bags. We were now getting somewhat stressed which only increased when we discovered our Inghams transfer had left without us! Fortunately, a rep from another… Read Full Review

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★☆☆☆☆

“Avoid Inghams Ski holidays”

Written on: 08/04/2016

Came to the Pic Blanc hotel, Alpe D'Huez with Inghams Ski We booked with Inghams and posted a report on Tripadvisor about the hotel in March 2016 when we returned. I had written to Inghams prior to our departure having seen very negative reports about the food at the hotel on Tripadvisor. Ingham's response was there they were monitoring the situation and noted that postings on Tripadvisor were subjective and that the negative reports had to be treated with some caution. The Ingham's… Read Full Review

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★☆☆☆☆

“Lied about rooms”

Written on: 23/03/2016 by 132English (1 review written)

We booked Hotel Heitzman in Zell am see through Inghams, then were notified that building works were taking place. We were told by guest srevices "Hotel Heitzmann has guaranteed that all of their rooms, including the suit, will not face the building works" 3 rooms that we paid extra for overlooked the buiding works. We reported this in resort, no outcome, just trying to brush us off. We have photos and videos to back this up. I am truly disgusting in this blatant lie... No way to treat a group… Read Full Review

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★☆☆☆☆

“Never again”

Written on: 06/02/2016 by GerryLinda (1 review written)

Booked a holiday with Inghams because they fly into Innsbruck which was about 17 miles (around a 30 minute drive) from the resort we were going to. On arrival at Birmingham airport we were told that we were being diverted to Munich because the pilot of the replacement airline was not qualified to fly into Innsbruck. This was not a problem but meant a 2 hour drive to our resort. These thing happen. The journey actually took SIX hours and took us to Innsbruck airport and when I complained all I… Read Full Review

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★★☆☆☆

“Reps to young and pretty useless”

Written on: 03/01/2016 by Hartcy211 (1 review written)

Young kids with no idea on how to talk to seasoned skiers. Total lack of communication. We were dropped off nowhere near our hotel. When needed seemed to disappear. Notified us of pick up point, then turned up elsewhere. We required a wheelchair and was told one would be available but never turned up. Rep even fell asleep on way to airport, and wasn't even sure if he had the right people on board. We were meant to be picked up at 5.45am , he turned up at 6.15am looking like he'd just finished… Read Full Review

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★☆☆☆☆

“uncaring company.”

Written on: 20/10/2015 by Kassidyu16 (1 review written)

All well until last day. NO breakfast because they forgot to arrange it.NO transfer to airport. Kept waiting until a taxi arrived just making to airport. No time to eat at airport. No duty free. They didn't arrange food on plane. Not so much as sorry. Contacting them on return. No response worth having. Plenty of we will email. No they wont. We will phone you back. No they wont. A cheque for £7.58 is all a customer is worth. This is the rudest most uncaring company I have ever used. Never… Read Full Review

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★★★★★

“Superb Sirmione”

Written on: 25/09/2015 by steveh5458 (1 review written)

Just had a week at the fabulous Hotel Grand Terme in Sirmione for our 25th Wedding anniversary, it was absolutely fantastic from start to finish. Seamless transfers with an Inghams Rep who was passionate about her work. The staff at the Grand Terme were so attentive and nothing was too much trouble, fantastic setting and facilities, we could not fault it.Thank You. We look forward to booking our next holiday with you… Read Full Review

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★★☆☆☆

“denim air nightmare”

Written on: 01/09/2015

just came back from austria from an inghams holiday flying with denim air. After failing to turn up for the outgoing flight the denim air pilot on the return journey from innsbruck decided to take off over half of the luggage and leave it at innsbruck airport without telling anyone. when asked why after landing he said the wind direction at innsbruck had changed and therefore the weight on planewas a problem. If this was the case why the hell did he fly and not get passengers redirected by… Read Full Review

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★★★★★

“Inghams made Switzerland travel easy”

Written on: 18/08/2015

Had a 2 centre holiday in August 2015 with Inghams to Interlaken and Weggis in Switzerland. All arrangements were excellent, rooms as requested, dietry needs passed on to the hotels. Even my wifes birthday treated special by Hotel Zell am See in Weggis. Hotels were perfect and as described in the brochures. Travel was easy using swiss fly/rail and all bags arrived on time with absolutely no effort by ourselves (highly recommend). I have given this holiday 5 stars even though the representative… Read Full Review

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★★★★★

“Fantastic holiday for nine”

Written on: 08/08/2015 by holidaydesenzano (1 review written)

In July 2015, nine of our family(aged between 15-73), went to Desenzano, Lake Garda, Italy. We stayed at the wonderful Hotel Piccola Vela. From the moment that we arrived in Verona airport until the second that we had to return the experience was superb. The hotel, location and Inghams rep all exceeded expectations. The rep was exceptional, informative and enthusiastic! He was contactable 24/7 and gave excellent recommendations as to where to eat out. We pre booked 4 of the excursions… Read Full Review

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★★☆☆☆

“No resort rep in Vienna”

Written on: 09/07/2015 by YosefKlein164 (1 review written)

Just come back from Vienna, no welcome pack, no 72 hour Vienna pass as per brochure. There is no rep in Vienna had to ring area office in Innsbruck told by girl in office to buy cards and get receipt be refunded when back home, she would speak to area manager and he would contact us he never did. Very nice rep from Salzburg got in touch and she was excellent organised cards which we got on the Thursday evening, and she sent us welcome letter and trips book able through hotel which we got on the… Read Full Review

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★★★★★

“a great place”

Written on: 01/07/2015

We went to Riva Del Garda it was great The Sole Hotel room was lovely with great views of the Lake food was good nothing to complain about, In my opinion this is for the more mature person and not a place to take children, we loved so much we want to back same place same Hotel… Read Full Review

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★☆☆☆☆

“Broken promises, misinformation and rude staff”

Written on: 28/06/2015

I recently returned from a holiday to St Anton with Inghams and have been left incredibly frustrated and unimpressed with them. They gave out information on the wrong resort in the welcome pack as well as times for a rep visit for a rep who wasn't even in the country that week! When I rung up to see what was going on, the rep I spoke to was rude, refused to apologise for any of the screw ups and even attempted to blame me somehow 'for not being there when he visited earlier that afternoon'… Read Full Review

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★☆☆☆☆

“Where to begin?”

Written on: 28/05/2015 by Cestrienne (1 review written)

We are a couple in our mid seventies and to save hassle, we booked through Inghams, flights, transfers and hotel in Bellagio. We booked in January for May and booked a room with a lake view. Thank goodness, we did it all through the excellent Deva Travel of Chester. THREE days before our flight, we had a call from Deva saying that because of a computer error, the hotel had not received our booking. The admirable young lady at Deva obviously pulled out all the stops and saved the situation. We… Read Full Review

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★★★★★

“Hotel du Lac Interlaken”

Written on: 24/05/2015 by Robert4i (1 review written)

Go to Interlaken? Yes!Yes! go toInterlaken and be sure to stay atHotel du Lac. Owned by the Hofman family for generations,serving their guests in the upmost manner as we can vouch for during our stay. Hotel du Lac id in prime position-the railway station-the lake's boat station and the bus station are all in close proximity. When you stay at the Hotel be sure to book half board. The menus are varied and cater for all. The dishes are a delight the service also, everything supervised by the… Read Full Review

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★☆☆☆☆

“Non existant Ingham, book your ski holiday without them”

Written on: 27/04/2015 by Aden387 (1 review written)

Ingham were great at the booking stage, but then deteriorated from then on, we were promised a informative welcome meeting, did not happen, we were promised a leaving info meeting, did not happen, we were given some scrappy over photo copied info sheet. This was our very first ski trip, never again with Ingham. Oh and if you think of complaining, expect a bad attitude from the rep, and then nothing. The ingham taxi driver told us it was a shambles and that he couldn't wait to leave at the end… Read Full Review

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★☆☆☆☆

“The brochure lies and then they won't provide...”

Written on: 26/03/2015 by NancyMcWilliams276 (1 review written)

I could go on at lenght about them. On a recent holiday the staff were great. But if you read their brochure then more fool you. The items appear to be more what they would like to do. Wifi in rooms... erm nope. Cable TV ... yes.. but in an all English guest hotel, there are no English channels! When you complain to them about this they offer 100 quid off the next holiday having just taken 10 grand off you. They don't care, aren't honest and will stonewall you. Very sad as I thought… Read Full Review

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★★★★★

“The heart of my Inghams holiday.”

Written on: 22/03/2015 by markrowney (1 review written)

Having just returned from a skiing holiday in Wengen, I felt compelled to write a short blog. The trouble is that my direct relationship was with Inghams. Reading reviews online, many complain or praise Inghams for the service received. However, although Inghams plays an important part in ensuring that third parties provide an excellent quality of service, ultimately accountability rests with the airport operators, airlines, coach/train companies, hotel operators, ski schools, resort operators… Read Full Review

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★☆☆☆☆

“ VERY POOR , NEVER AGAIN ”

Written on: 22/03/2015 by nberisford (1 review written)

no rep on bus from airport, turned up after our second day. gave no information to us, demanded payment in cash for ski lesson .. and threated not to allow us to leave resort until we did so. Staff dropping like flies and returning home. 5 left val thornes this week... no staff to cook on our last day . Avoid Inghams… Read Full Review

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