Bardolino, Villa Olivo Reviews

harveyspicer's review has yet to be rated - Be the first!
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Good Points: Decent location.

Bad Points: Lots of bad points, please read report below.

General comments: I read a previous review from an Irish family about this the day before we flew out to Villa Olivo and I wish I had read it before I booked.
I can echo just about every word posted by that family, in fact even more.
We had no camp bed so I went to reception, we were actually in a separate apartment building 300 yards down the road, with a little pool that was shared amongst 7 other apartments (most of them were owned by local Italians) more of this pool later. At the reception they speak no English, the daughter is learning, they charged me €120 and said they would deliver the cot, I trudged back to my room and my wife informed me that this was wrong as we had paid for 5 people, when they brought the cot I tried to explain this, but they couldn't understand, so we rang the rep who was lovely and she said she would ring them. We met the rep in reception the following morning and after an argument with the owners she got our money back.

Later that day we came back to the room and the cot had been replaced with a camp bed, and we had a little note left in broken English asking us NOT to leave the electric on! The fridge had been turned down and someone had pulled all the cables out of the TV and taken the scart lead rendering the TV useless (not a big deal for us, but petty to say the least) and not what you expect especially as it's advertised as having sky TV and a phone which we now had neither.

Like the first family we just wanted a chilled out break, we have been 4 times to this region and stayed in others apartments without any issues.

Next day we wandered up to the hotel pool, my wife went to the reception to ask for an umbrella shade and she was told we were not allowed to use that pool! I was fuming and went and called the rep, the small pool outside our apartment was a bonus, but not what we expected as our only pool and it says in the brochure that we have all the uses of the main hotel.

The rep rang the hotel and called me back apologising and said it was OK to use the hotel pool. My wife wasn't keen on going back because it was really stuffy round the pool; any sound was greeted by disgusted looks from some of the other childless residents. Plus obviously the embarrassment the first time, but we had paid a lot of money and the small pool was not sufficient.

So we returned the next day, there were kids in there with inflatables so we went to buy some for our girls (aged 3, 13 and 16). When we got in the pool with them and started playing about (as you do on holiday) the lady owner rushed out and told us to get them out of the pool. Everyone did except me, I ignored her and she ran of, I paddled my Lilo to the edge, just in time to see the husband behind a tree. I climbed out and gestured for him to ring the rep, he went mental and started shaking his fist and smashing his fist into his hand, then he left.

I was livid by this point and once my wife calmed me down we went to ring the rep, I told her we did not want to stay here.

The rep couldn't do much, as everywhere was full so I calmed down and the rep saw the owners and everyone apologised.

But from that point on we never went near the main pool or the reception, we didn't let it ruin our holiday but it could have.

I truly hope we don't come across as some family of 'chavs' who would have found "bovver" wherever we went. We have never ever ever had any trouble any where and we have been to most other places. My daughters are just normal kids who want to play in a pool and have fun, whilst we soak up some sun and read.

We found that someone (we set little 'traps', sad - but funny for us) kept coming in when we were out, turning the fridge down. When we came to leave we were genuinely worried that they would find some excuse not to repay the deposit, but they paid it all. When we left we vowed never to return there again. I am also going to complain to Ingham's, because what we got was not what was advertised,

To anyone who is thinking of going to Italy, go! We adore it, so much that I am learning the language, but I advise you to avoid the "Olivo".

mark1961's review has yet to be rated - Be the first!
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Let me first explain what type of holiday my family and I like, then I will explain the Villa Olivio accommodation, and lastly I will tell you of our experience of the Villa Olivo in Bardolino Italy (Lake Garda).

We are a family of 2 adults and three boys aged 9, 12 and 14. Our holidays are very simple. We go to an apartment, relax, enjoy the food, swim in the pool and soak up the sun, and that is it. (Sounds boring, but after a long hard working year it is just what the doctor ordered). Th ...