The National Lottery - www.national-lottery.co.uk

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The National Lottery - www.national-lottery.co.uk
★★☆☆☆
1.6
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Latest Reviews

“Frosty Bingo Card”

★☆☆☆☆

written by on 05/11/2021

Frosty Bingo Card £3.00 bought in local shop. Callers Numbers scratched off to reveal no numbers under 16.This means on all four cards no win possible on the total of 20Rows,4 Columns no possible win, 4 Diagonals no possible win and no chance of getting the four corners. This leaves 16 Columns and 4 Diagonals with a chance to win. National lottery say this is fair to the customer, the rows payout the smallest prizes of £3and £5, as these are the usual 2 amounts likely to be won it seems far from fair.I think the odds of a no win are too high. Cashword cards guaranteed letters to be on card are QZJX and on some cards no A or E, and only 2 or 3 words on card don't contain an A or an E. The cards are getting so predictable it is unbelievable. The previous cashword card when first came out had all 5 vowels on every card now it is average of 3 why did that change as it lessens chances of winning.

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Was this review helpful? 0 0

“Lets all stop playing for a month or 2 ”

★☆☆☆☆

written by Medinauc491 on 10/10/2020

Lets all stop playing for a month or 2 and hit them in the pockets keep rolling it over and giving silly lucky dip free which never going to win scamalot have wreaked a once good game with greed the prizes are not there anymore robbing the players

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Was this review helpful? 20 1

“Fantastic service so far”

★★★★★

written by NicoleDias on 22/08/2020

I have played for the national lottery from Your Lotto services and it has been a great and thrilling experience. I do not know where all the negativity comes from. So happy with the experience. :)

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Was this review helpful? 0 12

“Poor customer care ”

★☆☆☆☆

written by Meredith63 on 11/08/2020

Lottery instant game played but I could not view it. Message came up stating I had not won. I play games regularly and try them first and my internet connection is good. Lottery refused to refund. Only £3 I know but it's the principle. I bought an item that did not work. Surely a legal requirement for a refund, but no. Lottery just keep giving excuses not to pay and stating its my fault. I am not buying any more instant games and likely to switch main ticket now.

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Was this review helpful? 5 0

“Free Lucky Dip Lottery ”

★☆☆☆☆

written by Wardww238 on 08/07/2020

Since the last lot of changes to the lottery it has become a total waste of time playing. Adding the extra numbers and changing winning criteria has made the draws even less likely to win a prize. I’m putting my money on post code lottery from no on .

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Was this review helpful? 8 0

“Powerball mega ball ”

★☆☆☆☆

written by davidtoomergarvin on 10/06/2020

Powerball and mega ball if you ever watch the drawing when the balls come down the cameras out when the balls pop up the camera goes in so you really never see if the ball popped up On its own Or dropped in number two how can you decrease the jackpot yet keep the ticket price at two dollars. 

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Was this review helpful? 2 0

“rip off. Do not play”

★☆☆☆☆

written by Yael283 on 31/05/2019

This is a total rip-off. I bought a scratch card and it was so confusing. Their ‘customer helpline’ cost 6 pounds to make one call (not including network charges).

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Was this review helpful? 8 1

“You better off put the money you want to play on the...”

★☆☆☆☆

written by Cassiush186 on 23/06/2018

You better off put the money you want to play on the side end of the year you can have a great holiday with that money, don't waist your money with lottery or euro million

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Was this review helpful? 11 1

“serever not fit for purpose! fed up with website...”

★☆☆☆☆

written by 57Taylor-Alt on 06/10/2017

Absolutely appalling!!!! is there an official ombudsman for websites like lotto/euromillions!!!!!????? I hgave the app on my ipad, phone, and other tablets and it is impossible!!! to getr into the site to buy a sodding ticket before the deadline on date of draws. and before you annoying people shout "why don't you play it earlier or be more organised...?" some of us have lives and the lotto is NOT the priority or at the top of a to-do list in our working week but when we remember to get into the app ir online hours before thew deadline .....we should bleeping well be able to getr in!!!! hours we tried, all 4 of us in different locations trying to get at least one of us into the site... but all we get is "site temporarily unavailable please try again later.." !!!!!! for those of us who don't have shops or outlets nearby to buy one from all we can do is desperately try to log-in...for the site to be so repeatedly unavailable and unable to cope with demand on the date of the draw is utterly unacceptable!!!! stuff you lotto..im playing other lottery tickets now. please post your comments if you also have this complaint...lotto need to be brought to task about thius!! appalling..totally appalling!

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Was this review helpful? 4 1

“Not clear and transparent about their Ts & Cs”

★☆☆☆☆

written by Kalebm202 on 10/12/2016

I contacted the National Lottery in August 2016 to ask them if they could clarify their definition of a UK resident for the purpose of their Ts & Cs (and to make sure I was eligible to play). I never received a response so I followed the complaints procedure displayed on their website but still didn't receive a response. I even contacted the Gambling Commission who initially seemed quite helpful but soon stopped responding too. It is now December 2016, and they still have not responded to my initial enquiry. It seems the National Lottery does not have a firm definition of what a UK resident is and probably decide on a case by case basis (but won't disclose that to their customers!). They are not clear and transparent about their Ts & Cs and from my experience, are clearly only interested in our money.

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Was this review helpful? 5 1

“Instant Game ”

★☆☆☆☆

written by Mead153 on 31/07/2016

Do not play Instant Game. Winning at 3.45 perhaps but in the amount of 0.25p or 1 pound. I spent more than 40 pounds won a few times 0.25 p !!!

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Was this review helpful? 3 0

“FIND ANOTHER BET”

★☆☆☆☆

written by magnifico246 on 20/02/2016

EURO MILlIONS WASTE OF TIME AND MONEY.......... MATCHED THREE OUT OF FIVE MAIN NUMBERS AND ONE OF THE TWO LUCKY STARS .........PAID 4 to 1 £10 For £2 UNBELIEVABLE FIND ANOTHER BET. IN FACT ANY OTHER BET!!!!!!!!

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Was this review helpful? 3 1

“The National Lottery is probably fixed”

★☆☆☆☆

written by Mike048 on 25/01/2016

The National lottery is run by Camelot,it is owned by The Canadian Teachers Union which has the biggest trading platform in the world.The game prices are relative to power ball and other gambling sites with more numbers. They've always winners abroad for euro millions mainly Spain,Portugal and Germany.They pick their winners,they're chosen,it is obvious with middle class,middle aged winners,some repeated winners!, I've been doing it for years and watched rollers from 1 week to the next when it suits them.Now they've got 59 numbers instead of 49 makes it harder to win;59 million to 1 to be exact but we folk never do win,they cheated us and especially the folk who have chosen the same combination for years now wont have their numbers come up! I bought a ticket last saturday 8 february 2014 and the results came out on the grid slip that you pick your numbers as a flag with a v sign for Sochi Olympics Bronze win,yes Camelot must have watched sky tv and made it so because i didn't know until later on BBC the next day!! Ive seen 3 numbers being repeated lately just to get people going! I hope this helps as being innit to winnit isn't necessary so. The Government has got their hands in their pocket for projects across the country,ie the Millennium dome,Olympics, even a shop refurbishment is being paid for by the heritage fund.This is like a tax for the Government Purse for their endeavours! I did power ball and El Gordo but not happy now with the lot of them!

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Was this review helpful? 2 1

“Finished never again”

★☆☆☆☆

written by Deborahp420 on 13/01/2016

Done lottery from the start, never again,will not rejoin

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Was this review helpful? 2 1

“NATIONAL AND EURO LOTTERIES FIXED?”

★☆☆☆☆

written by aceflyer on 03/01/2016

This is a general observation based on watching the results of both the National and Euro Lotteries. The Euro Lottery was observed for week after week to have no top winng prizes and then suddenly a roll over super win. This has been happening for a few years. I formed the view that the wins were being manipulated.Then I wondered, why would a British Lottery Company be taken over by a Canadian Lottery Company? The Lotto as opposed to the Euro Lotto seemed to have more top prizes. Then I speculated that they were trying to see what they could get away with and we would gradually see the Lotto taking the same path. The Lotto is now taking the same path and has been getting worse witness the extra lottery nos now in the 50's. I believe the extra numbers are to aid the lottery company to manipulate the nos. There has been a previous comment that around bank holidays such as Christmas there are less top prizes and more rollovers. The last 6 Euro Lotteries and last 6 Lottos have all been rollovers, no top prizes. I have not gone farther back than this. The last Lotto had one main no. and the bonus no. in the 50's the no's have been skewed towards the 50's to move the odds further in the Company's favour.The odds are colossal against winning a prize anyway. If there was a mass exodus away from these lotteries this would force the Company's hand and you would see big changes, but they know this won't happen because of the 'What If' factor. I would be interested to see others comments on this, particularly whether anyone has made a more scientific study of facts and figures.

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Was this review helpful? 2 1

“Waste of your money.”

★☆☆☆☆

written by norwegian01 on 30/12/2015

If this was any other business it would have been subject to government sanctions as it is patently cheating customers and entering false accounts in relation to the takings and payouts. Because Camelot contribute to so called 'good causes' i.e. paid for the Olympics this government gives them a free hand to cheat you out of your money. I know people will continue to play because of the current roll-over but after this has been won please show your contempt of this disgusting company by refusing to participate any further.

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Was this review helpful? 3 1

“Only Via theLotter.com”

★★★★★

written by McGrawvy328 on 29/11/2015

I like the UK lottery very much! it's a fun, easy game. I play only via theLotter.com, which is an online agent. They buy the ticket on my behalf and scans it into my theLotter account. In case I win the jackpot, they even fly me to collect the prize. theLotter sells over 48 lotteries all over the world! Playing via theLotter makes it much easier and fun to use. What i know about UK National Lottery is that they are also donating to over than 800 orgenizations for improving the world and environment, that makes my decision stronger to play the National UK lottery. Just go to the site and purchase your lines, it's amazing!

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Martus's Comment

Written on: 26/12/2015

This isn't a review but a promotion or advertisement. Actually everybody is fed up with the National Lottery. They look to me as a bunch of c0n artists. The online scratchcard games are the worst. NL even doesn't want to admit did somebody win the jackpot on the online games. I suspect because no person won the jackpot on any of these games.

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Mike048's Comment

Written on: 25/01/2016

Written by workers at the national lottery

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Was this review helpful? 1 0

“Two number prize ?”

★☆☆☆☆

written by HadleyFlood405 on 29/11/2015

Surely the 2 ball correct prize of a free lottery luck dip should not be shown at the retail price.For example 2 million winners is shown as 4 million pounds on the cash prize list.This is 4 million missing from the prize pot when it is only costing camelot the price of admin for the free lucky dip. 5 out of 6 numbers has been paying circa 1k recently which cannot be right.

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Was this review helpful? 1 1

“Waste of time and money”

★☆☆☆☆

written by Hawkins78 on 27/10/2015

Why us it that over 3 hours after the Saturday draw I still can't find tonight's numbers on the lottery website? Absolutely appauling. Even almost 20 years ago in 1996 when the lottery first started you had the numbers instantly on ceefax. Just looked at other reviews online and can see that there's not one good review on the internet with people complaining about the fact that the price has doubled and they have added 10 numbers. I'll be sticking to Euromillions, the postcode or health service lotteries in future

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Was this review helpful? 2 1

“greed rip off no choice”

★☆☆☆☆

written by Camilla29 on 24/10/2015

The national lottery is just about greed of camelot. I used to work in a bookmakers so I know odds. To win the jackpot is 1in 45million chances of winning it. Also you don't get a choice. A lot of people £2 a go is expensive. Before the raffle it was £1 a go. But what if you only want to play the lottery. You cant you have to play both. This is not choice. And before it went from 49 to 59 for 3 numbers it was 601-1 chance of getting 3 up. so I hope all in britain read this. DO NOT DO THE NATIONAL LOTTERY BUT DO THE BOOKIES LOTTERIES. HERE ARE THE DIFFERENCES BOOKIES NATIONAL lottery 1 number £7 1 number £0 2 numbers £50 2 numbers £0 3 numbers £601 3 numbers £25 And so on. The bookies are to a £1 stake yp to 6 numbers with bonus ball odds decrease but still much more than the national lottery. all major high street book makers on line also william hill bet fred ladbrokes paddy power coral etc. spanish irish german new york lotteries. Most popular is 3 numbers. think about it £601 or £25. The true odds and stats to winning.

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Was this review helpful? 3 1

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