Gatwick, Pink Meet & Greet Reviews
Latest Reviews
★☆☆☆☆
“Car was picked up promptly by casually dressed man (no...”
Written on: 02/09/2009 by kitingcol
Car was picked up promptly by casually dressed man (no suit) from pink meet and greet. Pickup was relatively painless and the car was cleaned as agreed and paid for.
3 weeks later - I get a letter from Tesco's in Gatwick saying that my car had been parked in their car park for over 4 hours!
Not exactly "secure" parking and not what I would expect.
I will not use this company again.
(read more)
☆☆☆☆☆
“Don't use this company as they will use your car as a...”
Written on: 16/03/2007 by lasbrisas
Don't use this company as they will use your car as a taxi and you will end up with an empty tank of petrol. (read more)
☆☆☆☆☆
“Do not use this company! ”
Written on: 04/03/2007 by Aloh (1 review written)
Do not use this company!
Also see this:
http://www.metro.co.uk/news/article.html?in_article_id=39009&in_page_id=34
http://www.thisismoney.co.uk/news/article.html?in_article_id=411881&in_page_id=2
(read more)
☆☆☆☆☆
“I have just noticed on the Pink Meet and Greet website...”
Written on: 04/03/2007 by melcarroll (1 review written)
I have just noticed on the Pink Meet and Greet website that they are no longer trading, I am glad I came across these other reviews, otherwise I would have turned up at the airport to have no parking arranged. Now I just need to see if I can get any money back from either them or my credit card company? (read more)
281876_Lexiloo's Response to melcarroll's Review
Written on: 14/03/2007
Let me know how. I have also booked them for April 2007 and wouldn't have known how bad they were if it weren't for Watchdog. I am going to write to their registered office.
<br/>
<br/>Dalton House
<br/>60 Windsor Avenue
<br/>London SW19 2RR
<br/>
<br/>At least an administrator might get my letter and I just might get my money back!
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Sandygwynn's Response to melcarroll's Review
Written on: 06/05/2007
hi, me too. I spoke to the card company and they said they can't do anything until they actually default on the agreement. regards sandy
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Melcarroll's Response to melcarroll's Review
Written on: 09/05/2007
My credit card company are still investigating. Your card company should be able to start the process as the company are no longer trading. It is obvious they are not going to provide the service, the contact phone number to enable you to use the service is no longer connected!
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☆☆☆☆☆
“If they take the car and use it, is it covered by any...”
Written on: 27/02/2007 by janeatapartfromtherest (1 review written)
If they take the car and use it, is it covered by any insurance? What happens if it gets involved in an accident, as the owner, do I have any liability? (read more)
☆☆☆☆☆
“This is a terrible car park. They took our car out,...”
Written on: 27/02/2007 by papiac
This is a terrible car park. They took our car out, which is a new BMW, damaged the vehicle and the expenses were worth £2500. Car was awfully dirty when returned. It is now almost a year and still haven't paid us. Could someone please help. (read more)
☆☆☆☆☆
“I also booked in January 2007, having been tempted by...”
Written on: 23/02/2007 by connedof bucks (1 review written)
I also booked in January 2007, having been tempted by the low prices and thinking they were connected to Pink Elephant Parking, whom I've used before. I then read these reviews and an article in the Mail on Sunday saying that they are being investigated for dubious practises. I cancelled immediately by email and also called the phone number on the email, it was non-existent. After a week when they hadn't replied I sent another email. They have taken the £40 from my credit card, so I called... (read more)
☆☆☆☆☆
“They do not keep to agreed times, they are very poor.”
Written on: 14/02/2007 by arsenior
They do not keep to agreed times, they are very poor. (read more)
☆☆☆☆☆
“I would never use this company ever again, I would...”
Written on: 13/02/2007 by sangsip
I would never use this company ever again, I would rather walk to the airport! (read more)
☆☆☆☆☆
“Absolutely agree, the Pink Meet and Greet service is...”
Written on: 12/02/2007 by BEMUSED
Absolutely agree, the Pink Meet and Greet service is shameful. (read more)
See next 10 reviews
Showing 1 - 10 of 40 Reviews
☆☆☆☆☆
“I made my booking with Pink Meet and Greet and...”
Written on: 12/02/2007 by claire murraywalker (1 review written)
I made my booking with Pink Meet and Greet and received my email confirmation. On the day of travel we set out to Gatwick and as requested by the company I rang the 24 hour mobile number 15 minutes before arrival at the airport. The so called 24 hour mobile rang and rang, then was engaged, then rang and rang, then was engaged this carried on for 45 minutes until the person was obviously fed up of me calling and turned the mobile off.
I had by this point arrived at the meet point with no...
(read more)
☆☆☆☆☆
“It cost me over £200 because they lost my car key....”
Written on: 08/02/2007 by stacky
It cost me over £200 because they lost my car key. They promised a refund but it hasn't materialised. A total disgrace. Don't use them if you value your car and wallet. (read more)
★★★★☆
“I used Pink last year without a hitch, when I went to...”
Written on: 05/02/2007 by RobDunne (1 review written)
I used Pink last year without a hitch, when I went to book this year I saw this website under the Pink one on Google, obviously I took a look and was rather concerned. Eventually I decided to go with my gut feeling and book through Pink, again I was not disappointed. The driver arrived exactly at the agreed time and delivered the car back exactly 15 minutes after I called. Not sure if I've just been lucky but twice without a problem, I will use them again. (read more)
277636_Stacky's Response to RobDunne's Review
Written on: 08/02/2007
Ask them to show you where the car is parked. Mine was on an industrial estate slip road along with many, many others. They called this the so-called, holding area near to the airport!
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278154_Bemused's Response to RobDunne's Review
Written on: 12/02/2007
You are talking absolute rubbish, as a worker at Gatwick Airport I know that the complaints that we get about Pink from customers are fast and furious. You must be a friend of the owners or something.
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Biffo1262's Response to RobDunne's Review
Written on: 28/02/2007
Quote "Not sure if I have just been lucky but twice without a problem, I will use them again."
<br/>
<br/>I don't think you will, they ceased trading today and are subject to investigation.
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☆☆☆☆☆
“They tried to get away without even reporting the...”
Written on: 01/02/2007 by jimjim33 (1 review written)
They tried to get away without even reporting the damage they had done. They refused to put us in contact with the company when we pointed out the damage. (read more)
☆☆☆☆☆
“Compared with most other reviewers I got off lightly,...”
Written on: 23/01/2007 by bonzo26 (9 reviews written)
Compared with most other reviewers I got off lightly, taking my car elsewhere after they failed to arrive to collect it. How I wish I had read these reviews before booking! (read more)
☆☆☆☆☆
“Me too, stung by Pink Meet and Greet. ”
Written on: 09/01/2007 by woodyaa (1 review written)
Me too, stung by Pink Meet and Greet.
Cancelled my booking after a friend told me about the Sky news report.
This was in Oct 06, I am still awaiting my refund.
Despite 5 phone calls and about 5 emails I have received absolutely nothing.
£40 was far too good to be true, caveat emptor!
(read more)
☆☆☆☆☆
“What a surprise, the Pink Meet and Greet phone line...”
Written on: 04/01/2007 by Slip (1 review written)
What a surprise, the Pink Meet and Greet phone line wasn't working when I called, having left the M25. I had to park in the long stay car park. Eventually got through to a customer service representative who advised me to ring head office. I have emailed for a refund but having read other comments I hold out little hope.
Incidentally, I spoke to a chap from BAA at the arrivals desk in Gatwick who said that he had encountered lots of people who'd had problems with Pink. Looks like you get...
(read more)
★★★★★
“What a good meet and great, it was easy when I got to...”
Written on: 14/12/2006 by wakco20 (1 review written)
What a good meet and great, it was easy when I got to the airport. No hassle of buses, the pink and meet driver was very polite and helpful. We could not have asked for more.
When I returend, I phoned up and the car was there waiting for me.
I will be using them again and I will be telling my family and friends about pink too.
(read more)
277636_Stacky's Response to wakco20's Review
Written on: 08/02/2007
They park cars on industrial estates and say they are holding areas! Mine was parked opposite a commercial recycling plant, along with many others. How do I know? They lost my car key and I had to get the car broken into so they had to take me to it, even though they tried everything to make sure I didn't attend. I had to threaten to report the car as stolen to the police before they consented.
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☆☆☆☆☆
“Rang when leaving M25 as instructed. Phone was turned...”
Written on: 08/12/2006 by karenwelch (1 review written)
Rang when leaving M25 as instructed. Phone was turned off. Had to park elsewhere and repay. 8 weeks on and despite phoning on a daily basis and several promises of a refund, nothing has been done. Would not recommend to anyone. (read more)
☆☆☆☆☆
“Taken to small claims court, got judgement but company...”
Written on: 06/12/2006 by terrieb (6 reviews written)
Taken to small claims court, got judgement but company no longer at their registered address, the bailiffs went there and were told company left with no forwarding address. Reported them to companies house. Beware! (read more)
Nosyparker's Response to terrieb's Review
Written on: 28/02/2007
For those who have been stung by PMG, here is some information which may help.
<br/>
<br/>Domain name: pink-meetandgreet.co.uk
<br/>
<br/>Registrant: Steve Kittle
<br/>
<br/>Registrant type: UK Entity
Reply to this comment
See next 10 reviews
Showing 11 - 20 of 40 Reviews
☆☆☆☆☆
“My car was badly damaged whilst on holiday in their...”
Written on: 23/11/2006 by victim of pink meet and greet (1 review written)
My car was badly damaged whilst on holiday in their care. The driver who returned the car had no idea who to contact, who to phone to complain. We were left at the airport on our own without assistance including my wife and two very young children. Three months on they haven't replied, I constantly phone to be fobbed off. My car was seriously damaged by PINK MEET AND GREET and they can`t be bothered to phone or reply to resolve this matter. I wish I never went with this shifty outfit. I have... (read more)
☆☆☆☆☆
“Our car was left with Pink Meet & Greet for a week,...”
Written on: 20/11/2006 by kmrholiday (1 review written)
Our car was left with Pink Meet & Greet for a week, but they were unable to return it since they somehow managed to flatten the battery when moving it from the 'secure' compound in Horsham to a non-secure road near a Crawley Retail Estate the day before our return. How horrified to find out that the car wasn't kept secure, and we were astounded to know that they had no way of jump starting the car themselves.
Poor customer service and poor communication, and the drivers had no idea what to...
(read more)
☆☆☆☆☆
“I too booked them before reading the Mail on Sunday's...”
Written on: 15/11/2006 by LINDAB (1 review written)
I too booked them before reading the Mail on Sunday's article regarding this company. I also decided to cancel my booking on 29th August, and I was told it could take up to 3 weeks for my refund. I have still not received my refund from Pink Meet and Greet Gatwick airport parking as yet. I have made several telephone calls, and I was told they would chase it up and someone would call me back, but I have received no returned calls! I have emailed, and I have had no replies, and I even sent a... (read more)
☆☆☆☆☆
“Unfortunately, I booked airport parking with them,...”
Written on: 25/10/2006 by loujack50 (1 review written)
Unfortunately, I booked airport parking with them, then I read the reviews. I then cancelled my booking with Gatwick Pink Meet & Greet, and I am still waiting for my refund.... This was 8 weeks ago! (read more)
☆☆☆☆☆
“On my return to the country I was left waiting for six...”
Written on: 10/10/2006 by lomubail (1 review written)
On my return to the country I was left waiting for six hours! Yes, six hours for my car to be returned. Stranded at Gatwick airport in the cold early hours of the morning whilst my car, which it turns out had been parked 5 minutes round the corner, was located and returned to me. Pink Meet & Greet have no customer service skills. I was not once contacted by the company itself, and I was left to do all the chasing and run up my phone bill. My car eventually arrived, as I said after six hours,... (read more)
★★★★☆
“I'd suggest phoning them as soon as you're off the...”
Written on: 09/10/2006 by drodbar (1 review written)
I'd suggest phoning them as soon as you're off the plane and not waiting until you've picked up your bags as per their instructions. This way you're less likely to experience a delay. I can't confirm whether Pink Meet & Greet held the car in a secure place while I was away as I don't know where they kept it! I suppose you're less likely to leave a review if you've had a good experience than bad - this should be taken into account. (read more)
★☆☆☆☆
“On both the outbound and the return trip they were...”
Written on: 09/10/2006 by Carlahol (1 review written)
On both the outbound and the return trip they were significantly delayed (20 minutes on arrival at Gatwick for our outbound and 1 hour on our return). We called before we had collected our luggage because we knew they had been slow before; even so, we had to call 4 more times to ensure that they sent the car. It arrived 1 hour after we had first called Gatwick Pink Meet & Greet airport parking!! Not a pleasant way to come back into the country.
I would never ever use this service again. It...
(read more)
★★★★☆
“I booked Pink Meet and Greet as we had a very early...”
Written on: 03/10/2006 by MDTaylor (1 review written)
I booked Pink Meet and Greet as we had a very early morning flight from Gatwick, and thought this service would be good, as I have a 10 month old and did not fancy the hassle of parking on the outskirts and waiting for a transfer bus at 4.00am in the morning. However, I then found this website, and to be honest I regretted booking with Pink because of the awful reviews.
We contacted the driver when we were about 15 minutes away from the airport, and we only had to wait for 5 minutes for...
(read more)
☆☆☆☆☆
“Pink Meet & Greet featured in The Mail on Sunday...”
Written on: 21/09/2006 by dmarcg (2 reviews written)
Pink Meet & Greet featured in The Mail on Sunday newspaper 20th August, page 20... "The Great Airport Parking Con". The article says they park cars on residential streets and leave keys in the ignition - they are being investigated by trading standards officers. (read more)
★★★★★
“Gatwick Pink Meet & Greet did what they said - on time...”
Written on: 15/09/2006 by markwood2080 (1 review written)
Gatwick Pink Meet & Greet did what they said - on time no problems and half the price of any other. (read more)
262302_Johnklockyer's Response to markwood2080's Review
Written on: 06/10/2006
After watching a Sky news report about Gatwick Pink Meet and Greet airport parking, how can I believe this review?
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Markwood2080's Response to markwood2080's Review
Written on: 13/11/2006
As it happens this is my first day back at work after using Gatwick, Pink Meet and greet airport parking again. Again, I had no problems. That's all I can say really. They picked up the car and delivered it back.
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See next 10 reviews
Showing 21 - 30 of 40 Reviews
☆☆☆☆☆
“Gatwick Pink Meet & Greet is not worth it save your...”
Written on: 04/09/2006 by Martin J (2 reviews written)
Gatwick Pink Meet & Greet is not worth it save your money, use someone else all the others we have tried have been waiting for us, this is especially important on the return journey when your cold and tired. (read more)
Dmarcg's Response to Martin J's Review
Written on: 15/09/2006
"The Great Airport Parking Con"!! Article in the Mail on Sunday 20th August featuring Pink Meet & Greet, Article said they park cars on resdiential roads not in a secure compound. And also said they leave keys in ignitions & under wheel arches.
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★☆☆☆☆
“We booked with Pink Meet & Greet airport parking at...”
Written on: 01/09/2006 by alanjoe
We booked with Pink Meet & Greet airport parking at Gatwick airport, and found to our horror that on returning home, we had a parking fine for while we were away. I guess you get what you pay for! (read more)
★★★★★
“I had a very swift handover of my car both ends of my...”
Written on: 01/09/2006 by ladylinton (1 review written)
I had a very swift handover of my car both ends of my holiday, and they arrived on time. I had read the Review Centre site after I had booked their service, and I was horrified at what I saw. My friends were also using the service and had no problem. My confirmation date was wrong, but I changed that via telephone without a problem.
From my experience I would like to recommend this company.
(read more)
★★★★☆
“Gatwick Pink Meet & Greet were OK, very cheap and on...”
Written on: 01/09/2006 by scc (1 review written)
Gatwick Pink Meet & Greet were OK, very cheap and on the whole OK. (read more)
☆☆☆☆☆
“Unfortunately, I did not read the reviews before using...”
Written on: 30/08/2006 by kob
Unfortunately, I did not read the reviews before using them. I was slightly concerned when I saw the appearance of the 2 men that arrived 1 hour late to take our two cars away, but they were there on time when we arrived home. However, I have just had the pleasure of a £75 parking fine arrive at my door for a time when I was under the impression my car was in their secure compound with 24 hour security. The parking fine was issued at the North terminal, and I flew from the South. Pink Meet... (read more)
☆☆☆☆☆
“I was thinking about using the services of Pink Meet &...”
Written on: 23/08/2006 by vchukwuma (2 reviews written)
I was thinking about using the services of Pink Meet & Greet at Gatwick Airport, but having read reviews on the internet today, I think I'll give this company a wide berth!!! (read more)
☆☆☆☆☆
“Waited 2 hours for car return from 1am to 3am with 4...”
Written on: 19/08/2006 by sherrynlee (1 review written)
Waited 2 hours for car return from 1am to 3am with 4 children in tow. Pinkparking couldnt care less and said it happens all the time. Never use this service as they are unreliable. (read more)
★★★★☆
“The driver from Gatwick Pink Meet & Greet met us and...”
Written on: 09/08/2006 by david laurence
The driver from Gatwick Pink Meet & Greet met us and helped with our bags. He was funny, and most of all on time and truthful. Our driver, when we called, guided us in and also told us that we were early and might have to wait a short time, but he would call when there, and he told us where to go for coffee. And sure enough our driver called before we could have coffee and fitted us in 20 minutes before we were due.
We were very pleased with the service, and we have also have recommended...
(read more)
Dmarcg's Response to 254758_david laurence's Review
Written on: 14/09/2006
Tell your holiday company to look up the Mail on Sunday 20th August, page 20....Pink Meet and Greet feature in the article "The Great Airport Parking Con".
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★☆☆☆☆
“The confirmation was wrong - all the dates and times...”
Written on: 31/07/2006 by terrieb (6 reviews written)
The confirmation was wrong - all the dates and times were changed by Gatwick Pink Meet & Greet's booking system. When I asked them to confirm they did have the correct details verbal ok and nothing.
Day before phoned to confirm our details and was told all ok - wasn't - as the driver weas still expecting us at the time their booking system gave!
When you phone to say that you have arrived, they automatically say 20 mins and then they say the car is on its way and it isn't.
I intend to...
(read more)
☆☆☆☆☆
“Avoid Pink Meet & Greet at all costs. Met ok on the...”
Written on: 19/07/2006 by dmarcg (2 reviews written)
Avoid Pink Meet & Greet at all costs. Met ok on the departure, but upon return kept us waiting for 2 hours outside the terminal, despite landing on time as stated to them. Kept saying they would be 10 minutes on the phone every time I rang. No apology and will not offer any refund whatsoever and even claim not to receive letters sent 1st class or emails of complaint. AVOID. (read more)
Kim White's Response to dmarcg's Review
Written on: 06/09/2006
I found them excellent. They were there waiting on both journeys
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477Parker's Response to 480463_kitingcol's Review
Written on: 04/03/2013
moon park i used at heathrow great service!!